Majalah Ilmiah Bijak最新文献

The Impact of Job Satisfaction on Employee Performance and the Mediating Effects of Islamic Work Ethic, Islamic Organizational Culture, and Islamic Leadership 工作满意度对员工绩效的影响以及伊斯兰工作伦理、伊斯兰组织文化和伊斯兰领导力的中介效应

Majalah Ilmiah Bijak Pub Date : 2024-03-03 DOI: 10.31334/bijak.v21i1.3513

Melia Dianingrum, Tegar Nur Satriawan, Mugiarti Mugiarti

引用次数: 0

How Capital Structure, Business Growth and Tax Planning Affect Company Value 资本结构、业务增长和税务规划如何影响公司价值

Majalah Ilmiah Bijak Pub Date : 2024-03-03 DOI: 10.31334/bijak.v21i1.3583

Rima Octavia, Meta Nursita

引用次数: 0

Increasing Gojek Customer Satisfaction through Improving Service Quality, Price Perception, and Promotions 通过改善服务质量、价格认知和促销活动提高 Gojek 客户满意度

Majalah Ilmiah Bijak Pub Date : 2024-03-03 DOI: 10.31334/bijak.v21i1.3595

Galih Priambodo, Bonifasius MH Nainggolan

{"title":"Increasing Gojek Customer Satisfaction through Improving Service Quality, Price Perception, and Promotions","authors":"Galih Priambodo, Bonifasius MH Nainggolan","doi":"10.31334/bijak.v21i1.3595","DOIUrl":"https://doi.org/10.31334/bijak.v21i1.3595","url":null,"abstract":"This study aims to analyze the effect of service quality, price perception, and promotion on customer satisfaction of Gojek online transportation services in the Greater Jakarta area. This research uses quantitative methods with data collection techniques through surveys using questionnaires distributed to active Gojek users in Jabodetabek. The population in this study is Gojek users in Jabodetabek who have used the service at least twice. The samples in this study are 230 Gojek users.This study's theoretical concept involves three main variables affecting customer satisfaction: service quality, price perception, and promotion. Data analysis was conducted using regression statistical techniques to test the relationship between these variables using SPSS 26. The study's results stated that service quality, price perception, and promotion both partially and simultaneously positively and significantly affected Gojek customer satisfaction in Jabodetabek. The study results will provide deeper insight into the factors affecting Gojek customer satisfaction in Greater Jakarta. The practical implications of this research can help Gojek management improve aspects of service quality, address price perception, and design more effective promotional strategies to increase customer satisfaction. In addition, the research is expected to contribute to further understanding in marketing and service management, especially in the dynamic and competitive online transportation industry. ","PeriodicalId":33671,"journal":{"name":"Majalah Ilmiah Bijak","volume":"110 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140267111","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Analysis of the Relationship Between E-Learning Service Quality and Student Trust, Student Satisfaction, and Student Loyalty E-Learning服务质量与学生信任、学生满意、学生忠诚的关系分析

Majalah Ilmiah Bijak Pub Date : 2023-08-10 DOI: 10.31334/bijak.v20i1.3306

Dodi Ria Atmaja, Heldina Marta br Sagala

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Auditor Performance Within Moderasi Compliance and the Influence of Audit Structure, Good Governance, and Organizational Culture 现代合规中的审计师绩效及审计结构、良好治理和组织文化的影响

Majalah Ilmiah Bijak Pub Date : 2023-08-08 DOI: 10.31334/bijak.v20i1.3288

John Villinds Timbang Weigh, Rina Anindita

{"title":"Auditor Performance Within Moderasi Compliance and the Influence of Audit Structure, Good Governance, and Organizational Culture","authors":"John Villinds Timbang Weigh, Rina Anindita","doi":"10.31334/bijak.v20i1.3288","DOIUrl":"https://doi.org/10.31334/bijak.v20i1.3288","url":null,"abstract":"The purpose of this study is to investigate the role of audit structure, Good Governance, and organizational culture in influencing the performance of auditors on the Audit Board of the Republic of Indonesia (BPK RI). This quantitative research employs a survey conducted on auditors of government agencies in six regions of Indonesia, and the survey tool employs questionnaires, which are delivered to 320 persons and returned by all of them. Partial Lease Square Analysis Using the Structural Equation Model (SEM) (PLS). According to the findings, the Audit Structure, excellent governance, and corporate culture all have a favorable impact on auditor performance. Compliance moderation in the relationship Audit structure, good governance does not strengthen or weaken the relationship Audit structure, good governance to auditor performance in the variable of compliance moderation. Meanwhile, compliance moderation appears to be capable of strengthening the link between organizational culture and auditor performance. The study's findings are valuable for auditors and researchers in understanding the elements that affect auditor performance as well as the effect of compliance moderation on auditor performance within the Auditor of the Audit Board of the Republic of Indonesia (BPK RI).","PeriodicalId":33671,"journal":{"name":"Majalah Ilmiah Bijak","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135841784","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Increasing Student Satisfaction Through Improving Service Quality at Tourism Colleges in East Jakarta 通过提高东雅加达旅游院校的服务质量提高学生满意度

Majalah Ilmiah Bijak Pub Date : 2023-08-07 DOI: 10.31334/bijak.v20i1.3232

Setyo Widiarto, Soerjanto Soerjanto

引用次数: 0

Brand Fidelity Millennial Generation on Halal Cosmetic Brand Through Brand Experience and Brand Trust: The Role of Brand Love as Mediation 品牌忠诚度:千禧一代对清真化妆品品牌的品牌体验与品牌信任:品牌爱的中介作用

Majalah Ilmiah Bijak Pub Date : 2023-05-17 DOI: 10.31334/bijak.v20i1.3110

Murti Wijayanti, Dewi Sri Woelandari Pantjolo Giningroem, Novita Wahyu Setyawati

{"title":"Brand Fidelity Millennial Generation on Halal Cosmetic Brand Through Brand Experience and Brand Trust: The Role of Brand Love as Mediation","authors":"Murti Wijayanti, Dewi Sri Woelandari Pantjolo Giningroem, Novita Wahyu Setyawati","doi":"10.31334/bijak.v20i1.3110","DOIUrl":"https://doi.org/10.31334/bijak.v20i1.3110","url":null,"abstract":"The study focuses on Millennials in Bekasi City to examine the relationship between brand experience, brand trust, brand love and brand loyalty. This study uses a quantitative approach with convenient sampling and survey methods to collect data from 100 respondents. In this study, data are analyzed using structural equation modeling (SEM) using Smart PLS software. Findings show that brand experience and brand trust have a positive impact on brand love. Furthermore, brand trust and brand love positively affect brand loyalty, whereas brand experience does not. The study also found that the relationship between brand experience and brand trust in terms of brand loyalty is mediated by brand love. This indicates that brand love plays a mediating role in the relationship between brand experience and brand trust in terms of brand loyalty. The research highlights the importance of emotional connection in building brand loyalty, especially for brands based on religion and beliefs. Marketers should focus on creating positive brand experiences, building consumer trust, fostering brand loyalty, and ultimately increasing brand loyalty.","PeriodicalId":33671,"journal":{"name":"Majalah Ilmiah Bijak","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135960527","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Relevance of Financial Literacy to Indonesian Millennials' Behavior, Awareness, and Financial Independence 金融知识与印尼千禧一代行为、意识和财务独立的相关性

Majalah Ilmiah Bijak Pub Date : 2023-05-17 DOI: 10.31334/bijak.v20i1.3111

Ade Maharini Adiandari, Ayu Okvitawanli

{"title":"The Relevance of Financial Literacy to Indonesian Millennials' Behavior, Awareness, and Financial Independence","authors":"Ade Maharini Adiandari, Ayu Okvitawanli","doi":"10.31334/bijak.v20i1.3111","DOIUrl":"https://doi.org/10.31334/bijak.v20i1.3111","url":null,"abstract":"This study aimed to understand various scientific study and scientific sources, namely, to find the relevance between Indonesian millennial financial literacy education and awareness of financial behavior to the financial independence of Indonesian millennial. To facilitate the discussion and explanation of this issue, we have carried out a series of literature data searches from various studies of journal publications, books, and academic procedures that discuss financial literacy issues and millennial behavior regarding finance. After getting the data, we analyzed it by providing consistent coding of the data, evaluating the data into several components, and summarize the implications of the findings so that we could produce a valid conclusion from various data points. Based on the discussion and analysis of the data, we can say that Indonesian millennial financial literacy is very relevant to financial behavior and in supporting the ability and thus capacity in reaching financial independence. We hope the results of this study become an essential input in future study efforts regarding financial behavior, especially of Indonesian millennial generation.","PeriodicalId":33671,"journal":{"name":"Majalah Ilmiah Bijak","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135960526","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Model of Post-Pandemic Human Resource Strategy in Indonesian Private Companies 流行病后印尼私营企业人力资源战略模型

Majalah Ilmiah Bijak Pub Date : 2023-03-31 DOI: 10.31334/bijak.v20i1.3036

Dipa Teruna, Tedy Ardiansyah

{"title":"Model of Post-Pandemic Human Resource Strategy in Indonesian Private Companies","authors":"Dipa Teruna, Tedy Ardiansyah","doi":"10.31334/bijak.v20i1.3036","DOIUrl":"https://doi.org/10.31334/bijak.v20i1.3036","url":null,"abstract":"Human resources are a problem that is often faced by every company, especially when coupled with the COVID-19 pandemic. Companies must continue to survive by getting benefits with the right human resource strategy, but the paradoxical reality is that hundreds of companies have closed their businesses due to increasingly serious problems. be it internal or external. The purpose of this research is to find out how big the relationship is between each informant and what indicators influence each of these variables. This research was carried out with a phenomenological qualitative approach, in which phenomenologists describe the essence of the big things from each person's part of their life experience. Phenomenologists must describe in detail where they obtain or experience a phenomenon from each individual. Five informants with decades or decades of experience and the highest positions in a company were given samples. The method used in data processing uses Nvivo12 tools. The research instrument adopts findings from previous research and theoretical studies in order to make it easier to help with problems in the human resource strategy. The results obtained showed that 4 informants had strong and moderate correlation values for each informant, and only 1 informant did not have a strong relationship. The map analysis test includes indicators that have more than one similarity from each piece of information, as well as a descriptive test that strengthens the relationship to these variables.","PeriodicalId":33671,"journal":{"name":"Majalah Ilmiah Bijak","volume":"459 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135950460","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Determination of Warehouse Performance Measurement Indicators at PT Pos Logistik Indonesia with The Balanced Scorecard Method 用平衡计分卡法确定印尼PT Pos物流公司仓库绩效测量指标

Majalah Ilmiah Bijak Pub Date : 2023-03-31 DOI: 10.31334/bijak.v20i1.3120

Adji Candra Kurniawan, Ismi Nur Octaviani Harsono, Nanda Ruswandi

{"title":"Determination of Warehouse Performance Measurement Indicators at PT Pos Logistik Indonesia with The Balanced Scorecard Method","authors":"Adji Candra Kurniawan, Ismi Nur Octaviani Harsono, Nanda Ruswandi","doi":"10.31334/bijak.v20i1.3120","DOIUrl":"https://doi.org/10.31334/bijak.v20i1.3120","url":null,"abstract":"PT Pos Logistik Indonesia is a subsidiary of PT Pos Indonesia. This research focuses on PT Pos Logistik Indonesia Unilever Cakung warehouse, which later researchers will determine warehouse performance indicators using the Balanced Scorecard method. In the current conditions, the company only measures performance on employees and internal business activities and only focuses on one financial indicator. Therefore, it is necessary to have indicators that cover all aspects in realizing the vision and mission of the company. This study aims to compile appropriate indicators and propose additional indicators that need to be applied by companies for each perspective on the Balanced Scorecard method and determine priority weights for each perspective. The thing to do is to solve it by determining a strategy that is in accordance with the company's vision and mission that is adjusted to the company's activities, then by being able to determine suitable performance indicators to be implemented in the company PT Pos Logistik Indonesia. Then you can weight the interests of each performance indicator from four perspectives to find out which indicators are the most important to implement and prioritize. After calculating using Super Decision software, it is found that the customer perspective has a priority weight value of 0.333, the finance perspective has a priority weight value of 0.298, the internal process perspective has a priority weight value of 0.257 and the learning and growth perspective has a priority weight value of 0.113. The highest weight is on the customer perspective so that this perspective is more important than other perspectives","PeriodicalId":33671,"journal":{"name":"Majalah Ilmiah Bijak","volume":"61 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135950456","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0