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International Journal of Modelling in Operations Management最新文献

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Multiple linear regression modelling of parcels' distribution design factors and online shopping customer satisfaction 包裹配送设计因素与网购顾客满意度的多元线性回归模型
International Journal of Modelling in Operations Management Pub Date : 2019-06-08 DOI: 10.1504/IJMOM.2019.10020895
S. N. Wahab, Wei Lun Khong
{"title":"Multiple linear regression modelling of parcels' distribution design factors and online shopping customer satisfaction","authors":"S. N. Wahab, Wei Lun Khong","doi":"10.1504/IJMOM.2019.10020895","DOIUrl":"https://doi.org/10.1504/IJMOM.2019.10020895","url":null,"abstract":"In this era of technology, online shopping for goods and services has become more common and user-friendly due to the majority of the population owning gadgets that enable them to connect to the internet. Thus, parcels deliveries exist when the online shoppers purchase goods from online shops. The purpose of this paper is to examine the relationship between parcels' distribution design factors and online shopping customer satisfaction. A questionnaire survey was carried out among 384 respondents from Cheras, Kuala Lumpur. Based on the survey, response time and returnability have an impact on online shopping customer's satisfaction. Meanwhile, service variety, service availability and order visibility has no significant impact on the customer's satisfaction. This paper emphasise the importance of current and future courier service's to focus on the response time and returnability in order to meet the online shopper's satisfaction. Recommendations and limitations of this study are also discussed.","PeriodicalId":333346,"journal":{"name":"International Journal of Modelling in Operations Management","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126010331","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 17
Near field communication (NFC) mobile payment in Malaysia: a partial least square-structural equation modelling (PLS-SEM) approach 马来西亚的近场通信(NFC)移动支付:偏最小二乘结构方程建模(PLS-SEM)方法
International Journal of Modelling in Operations Management Pub Date : 2019-06-08 DOI: 10.1504/IJMOM.2019.10021812
Y. J. Ng
{"title":"Near field communication (NFC) mobile payment in Malaysia: a partial least square-structural equation modelling (PLS-SEM) approach","authors":"Y. J. Ng","doi":"10.1504/IJMOM.2019.10021812","DOIUrl":"https://doi.org/10.1504/IJMOM.2019.10021812","url":null,"abstract":"Near field communication (NFC), also known as mobile contactless payment whereby consumers are allowed to made payment by tapping their mobile phones at the NFC-enabled device. However, the adoption of mobile payment is relatively low in Malaysia. A total of 303 valid data are analysed and evaluated using the partial least square - structural equation modelling (PLS-SEM). Findings revealed that the significance of mobile ease of use (MEU), mobile usefulness (MU), mobile innovativeness information technology (MIIT) and Number of Peers (NP) towards Intention to Adopt (IA). Respectively, MIIT is found to have a positive relationship with MEU and MU. Moreover, it is stated that MU has a positive relationship with MEU and that Triability (TR) is proven to have a positive connection with MU. Finding of this study is believed to have contributed in the context of both theoretically and practically which could act as a guideline for future studies.","PeriodicalId":333346,"journal":{"name":"International Journal of Modelling in Operations Management","volume":"97 6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116552046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Dynamic analysis of the impact of employee training investment on closed-loop logistics 员工培训投入对闭环物流影响的动态分析
International Journal of Modelling in Operations Management Pub Date : 1900-01-01 DOI: 10.1504/ijmom.2019.10027468
Q. Gu, Yu Zhang
{"title":"Dynamic analysis of the impact of employee training investment on closed-loop logistics","authors":"Q. Gu, Yu Zhang","doi":"10.1504/ijmom.2019.10027468","DOIUrl":"https://doi.org/10.1504/ijmom.2019.10027468","url":null,"abstract":"In this paper, a supply chain system dynamics model based on employee training investment is constructed, simulating the dynamic impact of employee training investment on the supply chain. At the same time, the supply chain revenue sharing contract system dynamic model is established. The simulation is carried out by setting different contract parameters, in order to make a reasonable contract decision to improve the whole supply chain. The simulation results show that: There is a positive correlation between employee training investment and the profit of recycler, disassembly centre and remanufacturer in the supply chain and the profit of each member tends to be stable after initial fluctuations. The simulation of the revenue sharing contract model shows that: the reasonable contract decision can effectively coordinate the revenue distribution, promote the effective operation of the supply chain to increase the profit of the supply chain members and the whole supply chain.","PeriodicalId":333346,"journal":{"name":"International Journal of Modelling in Operations Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130516225","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Structural modelling of the Malaysian consumers desire to embrace QR code 结构建模的马来西亚消费者渴望拥抱二维码
International Journal of Modelling in Operations Management Pub Date : 1900-01-01 DOI: 10.1504/ijmom.2019.10021813
Chong Ping Chuah, Dhaarshini Balachandran
{"title":"Structural modelling of the Malaysian consumers desire to embrace QR code","authors":"Chong Ping Chuah, Dhaarshini Balachandran","doi":"10.1504/ijmom.2019.10021813","DOIUrl":"https://doi.org/10.1504/ijmom.2019.10021813","url":null,"abstract":"","PeriodicalId":333346,"journal":{"name":"International Journal of Modelling in Operations Management","volume":"28 6","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120924037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Customer satisfaction among university students towards budget hotels 大学生对经济型酒店的满意度
International Journal of Modelling in Operations Management Pub Date : 1900-01-01 DOI: 10.1504/ijmom.2020.10031702
Kok Oon Lim, Kai Yuan Chu, Kah Chun Law, Boon Keng Teo, E. Yong, Y. Chin, P. Foo, T. Chun, I. Loh
{"title":"Customer satisfaction among university students towards budget hotels","authors":"Kok Oon Lim, Kai Yuan Chu, Kah Chun Law, Boon Keng Teo, E. Yong, Y. Chin, P. Foo, T. Chun, I. Loh","doi":"10.1504/ijmom.2020.10031702","DOIUrl":"https://doi.org/10.1504/ijmom.2020.10031702","url":null,"abstract":"","PeriodicalId":333346,"journal":{"name":"International Journal of Modelling in Operations Management","volume":"137 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123814598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Termination of supply chain strategic collaboration and market value: evidence from Chinese listed companies 供应链战略合作终止与市场价值:来自中国上市公司的证据
International Journal of Modelling in Operations Management Pub Date : 1900-01-01 DOI: 10.1504/ijmom.2019.10027467
Cheng Si, Yanjie Liang, Siyu Wang
{"title":"Termination of supply chain strategic collaboration and market value: evidence from Chinese listed companies","authors":"Cheng Si, Yanjie Liang, Siyu Wang","doi":"10.1504/ijmom.2019.10027467","DOIUrl":"https://doi.org/10.1504/ijmom.2019.10027467","url":null,"abstract":"Supply chain strategic collaboration (SCSC) is an important means for enterprises to cultivate competitive advantage in the supply chain, but this will also be accompanied by risks. This paper focuses on the impact of the termination of SCSC on market value. We select samples from Chinese listed companies to test the stock market reaction to the announcement of the collaboration termination. The results show that the mean (median) cumulative market reaction is −1.97% (−0.68%) on the announcement day and the day after the announcement, significantly different from 0 at the level of 1% (5%). We also find that the shorter the duration of collaboration, the more negative the market reaction. Compared with small companies, the market reaction of the announcement of termination of collaboration issued by large companies is more negative. In addition, the market reaction to the announcement in which the partner is non-listed is also more negative.","PeriodicalId":333346,"journal":{"name":"International Journal of Modelling in Operations Management","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123639914","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Supply chain coordination under interruption based on supplier group evaluation 基于供应商群体评价的中断下供应链协调
International Journal of Modelling in Operations Management Pub Date : 1900-01-01 DOI: 10.1504/ijmom.2019.10027469
Liwei Liu, Wanying Wei, Xiaoyu Yan, Jingkun Wang
{"title":"Supply chain coordination under interruption based on supplier group evaluation","authors":"Liwei Liu, Wanying Wei, Xiaoyu Yan, Jingkun Wang","doi":"10.1504/ijmom.2019.10027469","DOIUrl":"https://doi.org/10.1504/ijmom.2019.10027469","url":null,"abstract":"Supply chain disruption may bring huge blows to supply chain members. With the expansion of the enterprise scale, the original single supplier model has gradually become a supplier group model, and retailer's evaluation of the supplier group will have an impact on the retailer's decision. The increase in the status of the retailer has led retailers to impose more penalties on disrupted suppliers. Therefore, it is necessary to study the coordination problem of the supply chain when there is a supplier group's evaluation of the retailer and the supplier has the possibility of disruption. On this basis, this paper introduces the revenue sharing + second penalty contract and option contract, and compares the two contracts to provide guidance for contractual choices for supply chain members.","PeriodicalId":333346,"journal":{"name":"International Journal of Modelling in Operations Management","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122210843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
A Content Analysis Approach toward the Human Capital Components: the State-of-the-Art 人力资本构成要素的内容分析方法:研究进展
International Journal of Modelling in Operations Management Pub Date : 1900-01-01 DOI: 10.1504/ijmom.2020.10030876
M. Owlia, Kosar Roshani, Zahra Mojallal
{"title":"A Content Analysis Approach toward the Human Capital Components: the State-of-the-Art","authors":"M. Owlia, Kosar Roshani, Zahra Mojallal","doi":"10.1504/ijmom.2020.10030876","DOIUrl":"https://doi.org/10.1504/ijmom.2020.10030876","url":null,"abstract":"","PeriodicalId":333346,"journal":{"name":"International Journal of Modelling in Operations Management","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129669167","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Blood supply chain risks in disasters - a fault tree analysis approach 灾难中的血液供应链风险——故障树分析方法
International Journal of Modelling in Operations Management Pub Date : 1900-01-01 DOI: 10.1504/ijmom.2019.10027463
A. Abtahi, R. Y. Zenouz, Mohammad Ghaderian, A. Aghaie
{"title":"Blood supply chain risks in disasters - a fault tree analysis approach","authors":"A. Abtahi, R. Y. Zenouz, Mohammad Ghaderian, A. Aghaie","doi":"10.1504/ijmom.2019.10027463","DOIUrl":"https://doi.org/10.1504/ijmom.2019.10027463","url":null,"abstract":"Timely delivering of the required blood and blood products to beneficiaries is one of the most critical issues during disaster strikes. Risks are the events that can interrupt the process and hinder the blood supply chains from attaining their predetermined goals. In this paper, we designed a process map that shows the workflow of the blood supply chain visually from donation to the distribution of blood products to the hospital. Then, the risks associated with each activity of the main processes identified. By aggregation of expert judgments using the fuzzy Delphi method, the final list of risks extracted. Then the identified risks were classified and consequently, by using fault tree analysis (FTA), the probability of failure in the blood supply chain in each main level calculated. Findings can help related organisations to manage the risks better and design effective mitigation plans.","PeriodicalId":333346,"journal":{"name":"International Journal of Modelling in Operations Management","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132260843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Effect of regional intelligent logistics policy on market value evidence from Chinese logistics companies 区域智能物流政策对中国物流企业市场价值的影响
International Journal of Modelling in Operations Management Pub Date : 1900-01-01 DOI: 10.1504/ijmom.2022.10055862
Yanjie Liang, Jiahe Hou, Siyu Wang
{"title":"Effect of regional intelligent logistics policy on market value evidence from Chinese logistics companies","authors":"Yanjie Liang, Jiahe Hou, Siyu Wang","doi":"10.1504/ijmom.2022.10055862","DOIUrl":"https://doi.org/10.1504/ijmom.2022.10055862","url":null,"abstract":"","PeriodicalId":333346,"journal":{"name":"International Journal of Modelling in Operations Management","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134618357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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