JAKP Jurnal Administrasi dan Kebijakan Publik最新文献

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Strengthening Village Governance and Development of E-desita in Realizing Disability-Friendly Inclusive Villages in Ponorogo Regency 在波诺罗戈县实现残疾人友好包容村中加强村庄治理与电子政务发展
JAKP Jurnal Administrasi dan Kebijakan Publik Pub Date : 2023-10-30 DOI: 10.21070/jkmp.v11i2.1762
Yuni Lestari, Deby Febriyan Eprilianto, Suci Megawati, Trenda Aktiva Oktariyanda, Cindy Pramita Agustin, Aditya Pratiwi Fitrianingrum
{"title":"Strengthening Village Governance and Development of E-desita in Realizing Disability-Friendly Inclusive Villages in Ponorogo Regency","authors":"Yuni Lestari, Deby Febriyan Eprilianto, Suci Megawati, Trenda Aktiva Oktariyanda, Cindy Pramita Agustin, Aditya Pratiwi Fitrianingrum","doi":"10.21070/jkmp.v11i2.1762","DOIUrl":"https://doi.org/10.21070/jkmp.v11i2.1762","url":null,"abstract":"E-desita is a form of strengthening digital-based village archiving systems with the ultimate aim of strengthening village governance. Karangpatihan Village is one of the villages that has a high number of people with disabilities in Ponorogo Regency. Karangpatihan Village needs to strengthen village governance. The aim of this research is to collect data on the disabled community to support the realization of a disability-friendly inclusive village in Karangpatihan Village, Balong District, Ponorogo Regency. The method used in this research is the development method. The type of research that will be carried out uses the R&D (Research and Development) method starting from stages (1) research and information collecting, (2) planning, (3) developing a preliminary form of product, and (4) preliminary field testing. This research was conducted at the Karangpatihan Village Office, Balong District, Ponorogo Regency. This research produces an e-desita application that is used in managing population data, especially for people with disabilities in Karangpatihan Village","PeriodicalId":33235,"journal":{"name":"JAKP Jurnal Administrasi dan Kebijakan Publik","volume":"53 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136132352","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Analisis Faktor-Faktor yang Mempengaruhi Implementasi Kebijakan Perizinan Berusaha Berbasis Risiko melalui Sistem Online Single Submission (OSS) dalam Penerbitan Standar Pemenuhan Komitmen Produksi Pangan Industri Rumah Tangga (SPP-IRT) Pangan 分析影响基于风险的在线许可政策实施的因素,该政策采用了以风险为基础的在线系统,实现了家庭工业粮食生产承诺的标准
JAKP Jurnal Administrasi dan Kebijakan Publik Pub Date : 2023-10-30 DOI: 10.25077/jakp.8.2.150-171.2023
Wulan Puspita Puri, Muh Azis Muslim
{"title":"Analisis Faktor-Faktor yang Mempengaruhi Implementasi Kebijakan Perizinan Berusaha Berbasis Risiko melalui Sistem Online Single Submission (OSS) dalam Penerbitan Standar Pemenuhan Komitmen Produksi Pangan Industri Rumah Tangga (SPP-IRT) Pangan","authors":"Wulan Puspita Puri, Muh Azis Muslim","doi":"10.25077/jakp.8.2.150-171.2023","DOIUrl":"https://doi.org/10.25077/jakp.8.2.150-171.2023","url":null,"abstract":"The Online Single Submission Risk Based approach (OSS RBA) system in the issuance of Standards for Fulfillment of Home Industry Food Production Commitments (SPP-IRT), provides ease of business licensing and shows positive growth in the Home Food Industry (IRTP). In its implementation, the dynamics of implementing OSS policies related to Food SPP-IRT have a real impact on the home industry and food safety. OS RBA is a digital public service that prioritizes the use of digital technology and digital platforms to transform public services so as to improve government services with the aim of increasing efficiency, accessibility, and responsiveness, increasing involvement and satisfaction of the public as customers. The suitability of policy implementation and policy design is one of the processes in measuring a policy. So an analysis of the implementation of the RBA OSS policy needs to be carried out. This research uses a descriptive research method using a qualitative approach with literature studies to analyze factors influencing the implementation of risk-based business licensing policies through the online single submission (OSS) system in the issuance of standards for fulfilling food production commitments for home industries (SPP-IRT). The research results show that the implementation of the OSS RBA policy regarding SPP-IRT Food is a complex process that is influenced by various factors. The level of compliance with the RBA OSS regulations helps measure the level of success of this policy in supporting the growth of the home industry and improving food safety. To improve the implementation of RBA OSS policies related to Food SPP-IRT, there needs to be close coordination between all stakeholders, clear and understandable regulations, and the ability to respond to changes in the business environment and food production technology.
 Keywords: policy implementation, OSSRBA, Food, SPPIRT
 
 Abstrak
 Sistem Online Single Submission Risk Based Approached (OSS RBA) dalam penerbitan Standar Pemenuhan Komitmen Produksi Pangan Industri Rumah Tangga (SPP-IRT) Pangan, memberikan kemudahan perizinan berusaha serta menunjukkan pertumbuhan Industri Rumah Tangga Pangan (IRTP) yang positif. Dalam implementasinya dinamika pelaksanaan kebijakan OSS terkait SPP-IRT Pangan memberikan dampak nyata pada industri rumah tangga serta keamanan pangan. OS RBA merupaka layanan publik digital yang mengutamakan penggunaan teknologi digital dan platform digital mentransformasi layanan publik sehingga meningkatkan layanan pemerintah dengan tujuan meningkatkan efisiensi, aksesibilitas dan responsivitas, meningkatkan keterlibatan dan kepuasan masyarakat sebagai pelanggan. Kesesuaian implementasi kebijakan dan desain kebijakan merupakan salah satu proses dalam pengukuran sebuah kebijakan. Sehingga analisis terhadap imlementas kebijakan OSS RBA ini peru dilakukan. Penelitian ini menggunakan metode penelitian deskriptif melalui pendekatan kualitatif dengan studi ","PeriodicalId":33235,"journal":{"name":"JAKP Jurnal Administrasi dan Kebijakan Publik","volume":"37 8","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136105079","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Urban Health for the Development of Healthy Cities in Indonesia 城市卫生促进印度尼西亚健康城市的发展
JAKP Jurnal Administrasi dan Kebijakan Publik Pub Date : 2023-10-28 DOI: 10.21070/jkmp.v11i2.1759
Deyo Alfa Christian, Adang Bachtiar, Cicilya Candi
{"title":"Urban Health for the Development of Healthy Cities in Indonesia","authors":"Deyo Alfa Christian, Adang Bachtiar, Cicilya Candi","doi":"10.21070/jkmp.v11i2.1759","DOIUrl":"https://doi.org/10.21070/jkmp.v11i2.1759","url":null,"abstract":"Sustainable urban development, healthy cities and rapid urban growth have become a major focus in Indonesia. This research aims to identify the key factors needed to achieve optimal Urban Health in Indonesia. Currently, DKI Jakarta Province is the largest metropolitan city in Indonesia, but in 2022 DKI Jakarta will be ranked 238th in the world and 48th in Asia regarding the Quality of Life Index. A symbol of success and progress in the country of Indonesia, there are 98 cities spread across all provinces, but only 8 cities are included in the metropolitan category. This research uses the PRISMA extension for Scoping Review (PRISMA-ScR) guidelines, 93 articles published between 2000 and 2022 meet the inclusion criteria that look at Urban Health for city development. In an effort to build a healthy city, Urban Health needs to be implemented using several key factors that encourage good urban health. The policy approach in Indonesia must be to improve the quality and accessibility of health services which are important factors in the effectiveness of urban health services, so as to achieve good urban health. well in Indonesia requires a holistic approach that includes green energy, a clean environment, high levels of physical activity and good stress management, adequate health services, good nutrition and equitable health.","PeriodicalId":33235,"journal":{"name":"JAKP Jurnal Administrasi dan Kebijakan Publik","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136233882","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Implementation of the Job Creation Law Number 11 of 2020 in the Welfare Sector in Tangerang Regency 在坦格朗县福利部门实施2020年第11号《创造就业法》
JAKP Jurnal Administrasi dan Kebijakan Publik Pub Date : 2023-10-27 DOI: 10.21070/jkmp.v11i2.1754
None Madhori, None Amiludin, Arif Ginanjar Suryatman, Yusuf Fadli
{"title":"Implementation of the Job Creation Law Number 11 of 2020 in the Welfare Sector in Tangerang Regency","authors":"None Madhori, None Amiludin, Arif Ginanjar Suryatman, Yusuf Fadli","doi":"10.21070/jkmp.v11i2.1754","DOIUrl":"https://doi.org/10.21070/jkmp.v11i2.1754","url":null,"abstract":"Worker welfare is a fulfillment of the needs and requirements required by workers, both facilities and services. In particular, this article aims not only to identify the implementation of Law number 11 of 2020 in Tangerang Regency, but also to analyze the welfare of workers after the implementation of the Job Creation Law and the efforts of the Manpower Department to ensure the welfare of workers in Tangerang Regency. Researchers used qualitative methods with a descriptive approach, the data used came from scientific articles, literature studies conducted before the research and interviews conducted through observation. The research results show that the implementation of the job creation law is still not underway, there are still companies that do not implement the law in accordance with the provisions of supervision from the government which is really needed. After the implementation of the Job Creation law there has been no immediate visible change, for the next 5 years there will be no increase in workers' wages. The Tangerang Regency Manpower Office carries out supervision in an effort to improve the welfare of workers so that they get the minimum wage, monitors working hours so that they comply with statutory regulations, and also ensures that workers receive BPJS Health.","PeriodicalId":33235,"journal":{"name":"JAKP Jurnal Administrasi dan Kebijakan Publik","volume":"39 11","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136317882","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Analysis of Dynamics and Restructuring of PT Pertamina (Persero) PT Pertamina (Persero)的动态分析与重组
JAKP Jurnal Administrasi dan Kebijakan Publik Pub Date : 2023-10-27 DOI: 10.21070/jkmp.v11i2.1740
Ririh Aji Pangestu
{"title":"Analysis of Dynamics and Restructuring of PT Pertamina (Persero)","authors":"Ririh Aji Pangestu","doi":"10.21070/jkmp.v11i2.1740","DOIUrl":"https://doi.org/10.21070/jkmp.v11i2.1740","url":null,"abstract":"Since its inception, PT Pertamina (Persero) has experienced many organizational dynamics or changes. ranging from changes in name and status, refining the vision, to restructuring the company. Through a qualitative approach by applying the literature review method, it is interesting to analyze, describe, and discuss further the dynamics or changes that occur in PT Pertamina (Persero), namely restructuring in 2018 to 2021 through the formation of a holding company, as well as the implications in relation to company performance. As a result, it appears that the holding-sub-holding framework as a form of restructuring is an appropriate choice taken by the Indonesian government (as a shareholder) in connection with a series of positive results (in the form of profit optimization and operational cost efficiency) that are quite significant. Because of restructuring, the organizational or operational structure of PT Pertamina (Persero), which was originally so fat and large, resulting in a slow decision-making process, has become lean. This has good implications for the company, which has become faster, more agile and concise in the decision-making process. In addition, there is clarity of authority between PT Pertamina (Persero) as a holding company and its sub-holdings.","PeriodicalId":33235,"journal":{"name":"JAKP Jurnal Administrasi dan Kebijakan Publik","volume":"7 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136317880","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Health Literacy Level of Posyandu Cadres in Preventing Stunting Prevalence in Tambak Kalisogo Village Tambak Kalisogo村干部健康素养水平对预防发育迟缓患病率的影响
JAKP Jurnal Administrasi dan Kebijakan Publik Pub Date : 2023-10-26 DOI: 10.21070/jkmp.v11i2.1758
Isnaini Rodiyah, Ilmi Usrotin Choiriyah, Eni Rustianingsih
{"title":"Health Literacy Level of Posyandu Cadres in Preventing Stunting Prevalence in Tambak Kalisogo Village","authors":"Isnaini Rodiyah, Ilmi Usrotin Choiriyah, Eni Rustianingsih","doi":"10.21070/jkmp.v11i2.1758","DOIUrl":"https://doi.org/10.21070/jkmp.v11i2.1758","url":null,"abstract":"This study aims to analyze health literacy in village posyandu cadres in preventing stunting prevalence in Kalisogo Tambak Village. This research uses descriptive statistical methods with quantitative and qualitative approaches obtained and then used as analysis material. Data collection techniques are carried out by conducting observations, interviews, and questionnaires. The data analysis technique used is Likert scale measurement with the help of SPSS program version 26. The results of this study explain the analysis of 4 (four) aspects of health literacy which is elaborated with the prevention of stunting prevalence of village posyandu cadres which can be used as a reference to improve the ability of posyandu cadres in handling public health. Aspects according to Sorensen et.al. These include: 1) Access, 2) Understand, 3) Appraise and 4) Apply. Of the four indicators, the results of the health literacy index research on posyandu cadres in preventing stunting prevalence are the highest indicator in the dimension of accessing various health-related information obtained from several reliable sources with a value of 68%. Then, the lowest score is on the indicator assessing various health-related information with a value of 55%. These results show that the health literacy ability of posyandu cadres in preventing stunting prevalence in Kalisogo Tambak Village is quite good, but in the aspect of assessing various health-related information, especially in stunting prevention, it needs to be improved again considering that stunting greatly affects the quality of human resources.","PeriodicalId":33235,"journal":{"name":"JAKP Jurnal Administrasi dan Kebijakan Publik","volume":"53 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134909638","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Public Sector Response to COVID-19 Pandemic in India: Challenges and Lessons Learned 印度公共部门应对COVID-19大流行:挑战和经验教训
JAKP Jurnal Administrasi dan Kebijakan Publik Pub Date : 2023-10-25 DOI: 10.21070/jkmp.v11i2.1749
Showkat Ahmad Dar, Fatima Akther
{"title":"Public Sector Response to COVID-19 Pandemic in India: Challenges and Lessons Learned","authors":"Showkat Ahmad Dar, Fatima Akther","doi":"10.21070/jkmp.v11i2.1749","DOIUrl":"https://doi.org/10.21070/jkmp.v11i2.1749","url":null,"abstract":"The COVID-19 pandemic has significantly impacted the public sector in India, leading to a range of challenges that have required swift and effective responses. This abstract provides an overview of the challenges faced by the public sector in India in responding to the pandemic and the lessons learned from the experience. The challenges faced by the public sector in India have included a shortage of medical supplies, equipment and hospital beds, as well as limited testing capacity and inadequate health infrastructure. Additionally, India's large population and the spread of the virus in densely populated urban areas have created additional challenges. Despite these challenges, the public sector has responded with a range of measures, including the establishment of COVID-19 hospitals and quarantine facilities, the provision of financial assistance to those affected by the pandemic, and the development of innovative solutions such as telemedicine and online consultation services. The experience of the COVID-19 pandemic has also highlighted a range of lessons for the public sector in India. These include the need for greater investment in healthcare infrastructure, the importance of effective communication and coordination between different levels of government, and the need for proactive planning and preparation for future pandemics. Overall, the response of the public sector in India to the COVID-19 pandemic has been a complex and challenging process, but it has also provided important lessons and insights for the future.","PeriodicalId":33235,"journal":{"name":"JAKP Jurnal Administrasi dan Kebijakan Publik","volume":"180 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135218061","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Sidoarjo Local Government Strategy in Handling Homelessness Sidoarjo地方政府处理无家可归问题的策略
JAKP Jurnal Administrasi dan Kebijakan Publik Pub Date : 2023-10-24 DOI: 10.21070/jkmp.v11i2.1752
Ahmad Riyadh Umar Bahlamar
{"title":"Sidoarjo Local Government Strategy in Handling Homelessness","authors":"Ahmad Riyadh Umar Bahlamar","doi":"10.21070/jkmp.v11i2.1752","DOIUrl":"https://doi.org/10.21070/jkmp.v11i2.1752","url":null,"abstract":"This study aims to describe and analyze the strategy of the Social Service in overcoming the homeless and beggars in Sidoarjo Regency and to describe and analyze the constraints of the Social Service's strategy in overcoming the homeless and beggars in Sidoarjo Regency. This research is based on the fact that there are still many homeless people and beggars on the streets. This research method uses descriptive qualitative, data collection is done by conducting interviews, observation, and documentation. The technique of determining the informants used a purposive sampling technique. The technical analysis in this study is a qualitative analysis type that refers to the theory of Miles and Huberman. The results showed that the Strategy of the Social Service in Overcoming Homeless and Beggars in Sidoarjo Regency related to achieving the goals could be said to have not been fully successful, as evidenced by the large number of homeless and beggars roaming around, but regarding the provision of guidance after a raid by the Satpol PP, there were homeless and beggars who work and leave their previous activities. Meanwhile, the obstacles to the Social Service strategy in dealing with homeless people and beggars are the mindset that does not want to change for the homeless and beggars, a sense of laziness, and disobedience to the homeless and beggars when participating in the coaching program, and also from the people who still give them money to the community.","PeriodicalId":33235,"journal":{"name":"JAKP Jurnal Administrasi dan Kebijakan Publik","volume":"27 6","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135322060","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Public Private Community Partnership in Ngebel Lake Tourism Development, Ponorogo Regency 恩格贝尔湖旅游开发的公私社区伙伴关系,波诺罗戈摄政
JAKP Jurnal Administrasi dan Kebijakan Publik Pub Date : 2023-10-24 DOI: 10.21070/jkmp.v11i2.1757
Nikmatus Sholikhah, M. Husni Tamrin
{"title":"Public Private Community Partnership in Ngebel Lake Tourism Development, Ponorogo Regency","authors":"Nikmatus Sholikhah, M. Husni Tamrin","doi":"10.21070/jkmp.v11i2.1757","DOIUrl":"https://doi.org/10.21070/jkmp.v11i2.1757","url":null,"abstract":"Tourism development is one of the priority sectors in a country because the influence of tourism is able to drive economic growth and become the country's largest foreign exchange earner. In developing tourism, the government has entered into partnerships such as that carried out by the Ponorogo Regency Government with the Moroccan International Group Of Development, Technologies And Construction Companies (GDTC) and the Ngebel Tourism Awareness Group (POKDARWIS) as the government's effort to develop Ngebel Lake tourism. The purpose of this research is to describe and analyze the characteristics of the Public, Private, and Community Partnership (PPCP) in the development of tourism in Ngebel Ponorogo Regency as well as the supporting and inhibiting factors. The method used is descriptive qualitative with data collection techniques through observation, interviews, and documentation. The data analysis technique uses data collection, data reduction, data display and verification. The results of this study found that the partnership between DISBUDPARPORA Ponorogo Regency, GDTC International Morocco and POKDARWIS Ngebel has not gone well, there are still obstacles between the government and private parties and in the budget that was initially submitted by the private party, they switched to using the APBD budget with government problems, which did not immediately make BUMD a requirement for disbursement of funds from the private sector. Therefore, it is necessary to improve the characteristics of successful partnerships so that stakeholders can improve themselves before collaborating","PeriodicalId":33235,"journal":{"name":"JAKP Jurnal Administrasi dan Kebijakan Publik","volume":"32 7","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135322059","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Community Participation Through The Wargaku Application Complaint Media in The City of Surabaya 泗水市Wargaku申请投诉媒体的社区参与
JAKP Jurnal Administrasi dan Kebijakan Publik Pub Date : 2023-10-22 DOI: 10.21070/jkmp.v11i2.1756
Rifda Alifa, Amirul Mustofa, Ika Devy Pramudiana
{"title":"Community Participation Through The Wargaku Application Complaint Media in The City of Surabaya","authors":"Rifda Alifa, Amirul Mustofa, Ika Devy Pramudiana","doi":"10.21070/jkmp.v11i2.1756","DOIUrl":"https://doi.org/10.21070/jkmp.v11i2.1756","url":null,"abstract":"The Wargaku application is one of the applications prepared by the Surabaya City Government to collect various assessments and complaints from the public directly to assess the services designed by the Surabaya City Government. Community participation in evaluating benefits and providing service complaints through the Wargaku Application will likely offer input to improve service weaknesses so that services improve quality. This research aims to analyze community participation in the implementation of the Wargaku application, which focuses on channeling community complaints. This research uses qualitative research with interactive analytical techniques. Data was collected from public complaints and Surabaya City Communication and Information Service documents. The analysis technique is carried out through condensation, data analysis and verification, and conclusions. The research shows that community participation in using the Wargaku Application still needs to be higher or as expected. Second, the government has yet to respond quickly even though the public has not used the Wargaku Application optimally. The purpose of this research is to encourage the Surabaya City Government to be more active in socializing the Wargaku Application to residents so they can make maximum use of the application.","PeriodicalId":33235,"journal":{"name":"JAKP Jurnal Administrasi dan Kebijakan Publik","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135464291","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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