{"title":"Should Quality Be Designed In or Inspected In? A Cost-Of-Quality Framework","authors":"S. Radhakrishnan, B. Srinidhi","doi":"10.1080/10686967.1994.11918676","DOIUrl":"https://doi.org/10.1080/10686967.1994.11918676","url":null,"abstract":"A cost-of-quality framework is examined and adapted. Research findings reveal that a context-free prescription of designing in vis a vis inspecting in quality is not possible. Related findings show that partial acceptance sampling is optimal in some con..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1994-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124319357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Teamwork and Cooperative Learning: An Educational Perspective for Businesses","authors":"L. Weller, Sylvia H. Hartley","doi":"10.1080/10686967.1994.11918661","DOIUrl":"https://doi.org/10.1080/10686967.1994.11918661","url":null,"abstract":"Although educators have been slower than business people to recognize the potential of total quality management (TQM) as a means for product improvement, educators are now reporting success with the process. TQM's emphasis on leadership, teamwork, and c..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1994-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124325365","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Generic Framework of Managing Quality Improvement: Theory and Practice","authors":"R. Boaden, B. Dale","doi":"10.1080/10686967.1994.11918660","DOIUrl":"https://doi.org/10.1080/10686967.1994.11918660","url":null,"abstract":"This article describes the theoretical background and the development of a framework to assist in planning the introduction and development of a continuous quality improvement process. The framework has been widely used as the basis for discussion and r..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1994-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123222000","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Reengineering the Corporation: A Review Essay","authors":"R. Cole","doi":"10.1080/10686967.1994.11918665","DOIUrl":"https://doi.org/10.1080/10686967.1994.11918665","url":null,"abstract":"Reengineering has burst onto the contemporary business scene as one of the most popular management interventions of the 1990s. Thus, it is important to understand its proponents' claims, as well as how they have positioned reengineering in the managemen..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1994-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121603263","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"From ISO 9000 Series Registration to Total Quality Management: An Examination","authors":"J. Askey, B. Dale","doi":"10.1080/10686967.1994.11918664","DOIUrl":"https://doi.org/10.1080/10686967.1994.11918664","url":null,"abstract":"This article reviews how a U.K.-based, medium-sized manufacturer of specialty chemicals implemented the requirements of ISO 9002. It reports the lessons learned along with the strategies employed in using the registration as a foundation for developing ..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1994-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122223490","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Creation of Management Performance Measures from Employee Surveys","authors":"Mark Z. Tabladillo, S. Canfield","doi":"10.1080/10686967.1994.11918663","DOIUrl":"https://doi.org/10.1080/10686967.1994.11918663","url":null,"abstract":"Five management performance measures were statistically validated using a stratified random sample (n = 271) from a population of 1050 hospital employees. Of general interest to any company practicing quality management is 91) how to construct managemen..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"152 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1994-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122183513","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Kaoru Ishikawa: What he Thought and Achieved, a Basis for Further Research","authors":"Y. Kondo","doi":"10.1080/10686967.1994.11918666","DOIUrl":"https://doi.org/10.1080/10686967.1994.11918666","url":null,"abstract":"Kaoru Ishikawa's basic philosophy and achievements are described in the hook Kaoru Ishikawa—The Man and Quality Control, which was published in September 1993. This book was written in order to cap...","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1994-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130884252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"TQM and Marketing: How Marketing Operates in Quality Companies","authors":"R. Hurley","doi":"10.1080/10686967.1994.11918662","DOIUrl":"https://doi.org/10.1080/10686967.1994.11918662","url":null,"abstract":"Academics in the disci-lines of marketing, organizational psychology, and management have recently called for more research on the impact of total quality management (TQM) in their fields. According to Japanese industrial standards, TQM is a system of m..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1994-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131205950","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Report Card Issues in Quality Management","authors":"D. Marquardt","doi":"10.1080/10686967.1994.11918653","DOIUrl":"https://doi.org/10.1080/10686967.1994.11918653","url":null,"abstract":"This article explores the causal relationship between the characteristics of report cards required by management and the occurrence of flinching behavior by workers at all levels of the organization. Although flinching is a widespread phenomenon, it is ..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1994-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114663226","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Toward Service Systems Engineering","authors":"T. Pyzdek","doi":"10.1080/10686967.1994.11918654","DOIUrl":"https://doi.org/10.1080/10686967.1994.11918654","url":null,"abstract":"This article describes an approach to service systems design that combines concepts and methods from systems engineering, organization theory, and behavioral science research. The approach, called service systems engineering (SSE), views the three field..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1994-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127702766","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}