Digital Communication Management最新文献

Communication Society and Security: Current Threats and Legal Maintenance 通信社会与安全:当前威胁与法律维护

Digital Communication Management Pub Date : 2018-09-19 DOI: 10.5772/INTECHOPEN.75756

A. Chebotareva, V. Chebotarev, Alexander S. Rozanov

引用次数: 2

Pharmaceutical Communication over Social Media Channels: 24/7 Management Challenges 社交媒体渠道上的医药沟通:24/7管理挑战

Digital Communication Management Pub Date : 2018-09-19 DOI: 10.5772/INTECHOPEN.75990

Tiago Costa, Teresa Tiago, Flavio Gomes Borges Tiago

引用次数: 4

Understanding Stress in Communication Management: How It Limits the Effectiveness at Personal and Organizational Level 理解沟通管理中的压力:它如何限制个人和组织层面的有效性

Digital Communication Management Pub Date : 2018-09-19 DOI: 10.5772/INTECHOPEN.76527

F. Kaiser

{"title":"Understanding Stress in Communication Management: How It Limits the Effectiveness at Personal and Organizational Level","authors":"F. Kaiser","doi":"10.5772/INTECHOPEN.76527","DOIUrl":"https://doi.org/10.5772/INTECHOPEN.76527","url":null,"abstract":"The fundamental challenge for refining theories of stress in communication manage - ment is to understand the assumption that stress produces anxiety. Important areas of study in this area include the experience and meaning of stress, the role of appraisal and emotion in anxiety management, and the range of behavioural and psychological responses to stress and anxiety. Applying stress management theories to communication management work practices shows the rise of a culture of stress leading to anxiety and depression. Argument against this point is constant health surveillance, combined with improved methods for screening and monitoring, which virtually guarantees finding something wrong with every individual. Good employment practice includes assessing the risk of stress among employees and involves looking for pressures at work which could cause high and long lasting levels of stress. Deciding who might be harmed by these factors and whether organizations are doing enough to prevent that harm is very important. Therefore it is almost mandatory for every organization to understand and manage these behavioural issues to remain organized. It is not just for the wellbeing of the employees but the organization as a whole.","PeriodicalId":321684,"journal":{"name":"Digital Communication Management","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121972674","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4

Aligning a Cybersecurity Strategy with Communication Management in Organizations 将网络安全战略与组织中的通信管理相结合

Digital Communication Management Pub Date : 2018-09-19 DOI: 10.5772/INTECHOPEN.75952

I. Hamburg, Kira Rosa Grosch

{"title":"Aligning a Cybersecurity Strategy with Communication Management in Organizations","authors":"I. Hamburg, Kira Rosa Grosch","doi":"10.5772/INTECHOPEN.75952","DOIUrl":"https://doi.org/10.5772/INTECHOPEN.75952","url":null,"abstract":"Cyberattacks are a constant threat to organizations. Despite the improvement of cyberse - curity (CS) techniques, criminals have developed sophisticated ways to disrupt systems and steal data particularly in organizations. The need to prepare them for cyberattacks is very important. CS professionals (CSPs), have a responsibility that should include protec tion against moral damage and protect moral rights to ensure the correctness, reliability, availability, and security of all aspects of information and information systems. In case of an emergency, effective communication is crucial. If IT systems fail, a quick communica - tion with employees is necessary as well as to coordinate an effective response. This chap ter starts with some explication about CS and later shows the problems organizations face when cyberattacks appear: The chapter describes methods for an efficient communication and its integration into CS strategy of the company. The scope of the chapter is to discuss with academics who work in the field of communication and CS and with students to find new scientific methods in this relative new domain based on some practical experience; and to help organizations and employees particularly CSPs to develop communication plans and to integrate them in their CS plans. The authors have experience will contrib - ute that results will be integrated in the curriculum of cybersecurity from VET and HE students.","PeriodicalId":321684,"journal":{"name":"Digital Communication Management","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127776614","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Introductory Chapter: Changing Panorama of Digital Communication Management 引言:数字通信管理的变化全景

Digital Communication Management Pub Date : 2018-09-19 DOI: 10.5772/intechopen.78071

Beatriz Peña-Acuña, A. Formanchuk

引用次数: 0

Online Dispute Resolution 网上争议解决

Digital Communication Management Pub Date : 2018-09-19 DOI: 10.5772/INTECHOPEN.76032

Deepak Verma, Anshu Banwari, Neerja Pande

{"title":"Online Dispute Resolution","authors":"Deepak Verma, Anshu Banwari, Neerja Pande","doi":"10.5772/INTECHOPEN.76032","DOIUrl":"https://doi.org/10.5772/INTECHOPEN.76032","url":null,"abstract":"The contemporary world belongs to communication where lot of interactions, trading, and business dealings are happening between people, organizations, and business partners. This has led to the sharp rise in disputes and conflicts, and they have become an unavoidable part of our ecosystem. Disputes and conflicts are not only related to online communication but also crops up during face-to-face or offline communication. The disputes/conflicts need to be handled, managed, and resolved timely and in a cost-effective manner. These days, online communication medium is used very effectively for such dispute resolutions. Online dispute resolution is mostly done through video conferencing, email exchanges, instant chat, and interaction through mobile phones. In order to understand the corporate perspective of India related to the online communication and online dispute resolution, interviews of 50 working professionals were conducted. Each of these professionals is at the leadership position and uses online communication more often in their day-to-day professional work. Their views were recorded and interpreted in order to understand practical issues related to online communication and online dispute resolution. In this chapter, we will be discussing the pertinent process of online dispute resolution for both online and offline disputes pertaining to the business environment.","PeriodicalId":321684,"journal":{"name":"Digital Communication Management","volume":"103 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116033581","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 5

Analysis of GRI Sustainability Reports Issued by Portuguese Public Sector Entities 葡萄牙公共部门实体发布的GRI可持续发展报告分析

Digital Communication Management Pub Date : 2018-09-19 DOI: 10.5772/INTECHOPEN.76221

Maria C. Tavares

引用次数: 1

Neuro-Linguistic Programming and Managerial Communication 神经语言编程与管理沟通

Digital Communication Management Pub Date : 2018-09-19 DOI: 10.5772/INTECHOPEN.75301

M. Frankovský, Z. Birknerová, E. Benková, L. Suhányi

引用次数: 1

Project Communication Management in Industrial Enterprises (Step by Step) 工业企业项目沟通管理(循序渐进)

Digital Communication Management Pub Date : 2018-03-13 DOI: 10.5772/INTECHOPEN.75160

J. Samáková, D. Babčanová, Henrieta Hrablok Chovanová, Jana Mesárošová, J. Šujanová

{"title":"Project Communication Management in Industrial Enterprises (Step by Step)","authors":"J. Samáková, D. Babčanová, Henrieta Hrablok Chovanová, Jana Mesárošová, J. Šujanová","doi":"10.5772/INTECHOPEN.75160","DOIUrl":"https://doi.org/10.5772/INTECHOPEN.75160","url":null,"abstract":"Communication is the basis of everything and is thus the key to effective project management. The question is “What is the relationship between the project management and communication?” Effective communication is one of the main elements of project management. Communication is a critical part between people, information, and ideas, and communication is the basis for project performance in organization. This chapter will be focused on “project communication management step by step.” The chapter deals with all steps of project communication management which are defined as a combination of logical-related communication methods, tools, and techniques for a successful initialization, planning, implementation, control and administrative closure of the project communication. In the chapter communication environment (communication strategy, organizational structure), communication channel (communication methods, tools, frequency, and support of communication), communication cognitive (communication differences and skills), and communication system (feedback system and system of sharing and distribution of information) will be described.","PeriodicalId":321684,"journal":{"name":"Digital Communication Management","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-03-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133617588","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 9

Process Knowledge in the Innovation-Decision Period 创新决策期的过程知识

Digital Communication Management Pub Date : 2018-02-09 DOI: 10.5772/INTECHOPEN.73307

Henrik Vejlgaard

{"title":"Process Knowledge in the Innovation-Decision Period","authors":"Henrik Vejlgaard","doi":"10.5772/INTECHOPEN.73307","DOIUrl":"https://doi.org/10.5772/INTECHOPEN.73307","url":null,"abstract":"Current diffusion of innovations theory states that knowledge is a key first stage in the adoptive process of an innovation. However, the fact that different types of knowledge may be relevant to different adopter categories does not appear to have been investigated. In this study, the concept of process knowledge is introduced into the adoptive process of an innovation. The study object was digital terrestrial television (DTT). Data were gathered at eight data gathering points in an 18-month study period. Three different types of process knowledge were identified at different stages: the help knowledge stage, the customer participation knowledge stage, and the interaction knowledge stage. In this study, it is suggested that the following three questions are the ones that majority adopters and laggards want to be answered in the knowledge stage: (1) What is the innovation? (2) What do I need to do to adopt? and (3) Who can help me in the adoptive process? With answers to these questions, consumers have the knowledge that may help speed up the rate of adoption of an innovation. This has practical implications in communication management, for instance, for change agents who are framing messages.","PeriodicalId":321684,"journal":{"name":"Digital Communication Management","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122781871","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3