{"title":"The Use of Digital Tools for the Disclosure of Sustainability Reports in the Tourism Sector","authors":"I. Paiva, L. Carvalho","doi":"10.4018/978-1-5225-6307-5.CH010","DOIUrl":"https://doi.org/10.4018/978-1-5225-6307-5.CH010","url":null,"abstract":"Sustainability is a key topic in tourism because this activity uses territory and local resources intensively. Sustainability is considered as a triple bottom line with the three vertices: environmental, social, and economic. Tourism nowadays is an economic and social phenomenon. Even in a period of crisis, tourism has experienced continued growth and widening diversification to become one of the most important sectors in the worldwide economy. Tourism uses more and more digital tools to communicate with stakeholders. This chapter has a twofold purpose: 1) to analyze the disclosure of information provided to stakeholders using digital tools; 2) to compare the sustainability reports provided by a company with the corporate sustainability report guidelines. This chapter uses a qualitative methodology to study the case of the Pestana Group. The Pestana Group is currently the largest Portuguese hospitality group with operations and hotels all over the world, and this case may provide some clues about the use of digital tools to communicate sustainability results to stakeholders.","PeriodicalId":320402,"journal":{"name":"Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114177782","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Plan of Ecological Platform for Global Enterprise Cloud Market and Global Network Security","authors":"Shi Zhang","doi":"10.4018/978-1-5225-6307-5.CH007","DOIUrl":"https://doi.org/10.4018/978-1-5225-6307-5.CH007","url":null,"abstract":"This chapter introduces how the global economy could change through networking and puts forward a plan of an ecological platform for a global enterprise cloud market. The chapter introduces some theories and concepts about ecological platforms and how to design this ecological platform. Also, is a call for some entities in the world for creating this ecological platform. At last, this chapter puts forth some ideas about global network security through countermeasures for international cooperation in cyberspace global governance and the function of the United Nations to promote the implementation of global network security.","PeriodicalId":320402,"journal":{"name":"Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134174123","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Main Generators of the Electronic Word-of-Mouth in the Case of Hotels","authors":"M. Sánchez-Fernández, D. Bassi, J. R. Cardona","doi":"10.4018/978-1-5225-6307-5.CH016","DOIUrl":"https://doi.org/10.4018/978-1-5225-6307-5.CH016","url":null,"abstract":"Web 2.0 has allowed the internet to be a space for the exchange of opinions and information between consumers. One of the topics with the most comments is tourist services. The purpose of this chapter is to examine the role that service quality, emotional experience, and customer satisfaction play in the generation of eWOM in the context of lodging services, by using SEM. A survey was conducted among residents of Punta del Este in 2017, asking them about their last lodging in a hotel. The structural model has been tested using PLS technique. Among the results obtained, it is worth mentioning the importance of service quality for the evaluation of the client's experience, the explanatory power of service quality and emotional experience in customer satisfaction, and the main explanatory cause of the generation of online comments is the emotional experience. The main contribution of this chapter is the determination of the composition of satisfaction, experience, and generation of online comments, highlighting that there is no clear relationship between satisfaction and eWOM.","PeriodicalId":320402,"journal":{"name":"Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125113540","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Institutional Entrepreneurship, Trust, and Regulatory Capture in the Digital Economy","authors":"L. Mundula, S. Auci","doi":"10.4018/978-1-5225-6307-5.CH003","DOIUrl":"https://doi.org/10.4018/978-1-5225-6307-5.CH003","url":null,"abstract":"In regard to the problem of the new markets' opening and their regulation, some scholars have introduced the concept of “institutional entrepreneur” in economic literature. This new definition of entrepreneur is important to highlight, albeit in informal and descriptive terms, the existence of functional relationships between activities typical of private market competition and those more specifically, of the public sector. Even if this new economic character can provide an interesting key to understanding what can really happen in the narrow zone that separates the public and private markets, it does not consider some conceptual components that are not minor for the purposes of complete characterization. For example, those of reciprocity, trust and capture that put the actions of the entrepreneur in a continuum defined by more or less virtuous (or legal) behaviors. From this point of view this chapter examines these aspects within the digital economic framework.","PeriodicalId":320402,"journal":{"name":"Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy","volume":"148 8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130114053","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Marta Cristiane Alves Pereira, P. Rebehy, Fabiana Faleiros, Maria Cristiane Barbosa Galvão
{"title":"Social Innovation to Achieve Global Health","authors":"Marta Cristiane Alves Pereira, P. Rebehy, Fabiana Faleiros, Maria Cristiane Barbosa Galvão","doi":"10.4018/978-1-5225-6307-5.CH022","DOIUrl":"https://doi.org/10.4018/978-1-5225-6307-5.CH022","url":null,"abstract":"The use of information and communication technologies for health (eHealth) has great potential to provide global impact. It increases the involvement of healthcare consumers and improves knowledge dissemination to and from the health workforce. Additionally, it may contribute to incorporating evidence-based results to promote more efficient, safer, and more accessible healthcare, improving outcomes while reducing costs. Considering this background, the present chapter emphasizes contemporary initiatives such as D.Efficiency and Ask Dr. Giggles, which are focused on global health initiatives that employ communication and information technologies and social innovation, in addition to prioritizing the wellbeing of individuals in society. Therefore, it is hoped that this chapter provides further understanding of the phenomenon of social innovation in health, which has the potential to be used by large numbers of people, enhance equity in access to qualified information, and provide opportunities to address other social determinants of health.","PeriodicalId":320402,"journal":{"name":"Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126607150","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Maria Sarmento, D. Galego, M. Ferreira Dias, M. Amorim
{"title":"Assessing Gender Gaps on ICT Competences in Four European Countries","authors":"Maria Sarmento, D. Galego, M. Ferreira Dias, M. Amorim","doi":"10.4018/978-1-5225-6307-5.CH006","DOIUrl":"https://doi.org/10.4018/978-1-5225-6307-5.CH006","url":null,"abstract":"ICT competences still represent a “stigma” attached to gender around the world. This chapter focuses an analysis on the gender gaps and ICT competences to the access workforce, by analyzing data collected in four European countries (Portugal, Poland, Lithuania and Cyprus) in the scope of a Project “EU Youth: From theory to action (ActYouth).” Within the purpose of answering the hypothesis in understanding, the youth employability, and gender division in the labor market in different regions in Europe, statistical methods were selected and tested. The 537 responses were acquired by questionnaires and interviews and analyzed concerning ICT competences. Data shows that students self-assessment and employer's perspectives of important competences for entry in the labor market. Therefore, an importance performance analysis (IPA) was performed considering the four competences, comparing importance (employers) with performance (students) of competences, and then presented by gender for each analyzed country.","PeriodicalId":320402,"journal":{"name":"Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131016399","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"E-Entrepreneurial Intention of Business Students","authors":"H. Batool, K. Ullah","doi":"10.4018/978-1-5225-6307-5.CH002","DOIUrl":"https://doi.org/10.4018/978-1-5225-6307-5.CH002","url":null,"abstract":"The market statistics have shown that business graduates are increasing day by day and on the other hand, their interest toward 3G and 4G is rising as well. By observing the current trend, the authors of this chapter tried to merge the business studies effect with the interest of online businesses, thus, the business graduates can create the bundle of job opportunities in the market. The purpose of this chapter is to explore the entrepreneurial attitude model (EAO) in predicting business intentions of the students. The data was collected from the top business schools. The results showed that EAO model can work for creating business intentions among business graduates.","PeriodicalId":320402,"journal":{"name":"Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131094204","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Search Engine Marketing Strategies","authors":"Andrej Miklošík","doi":"10.4018/978-1-5225-6307-5.CH020","DOIUrl":"https://doi.org/10.4018/978-1-5225-6307-5.CH020","url":null,"abstract":"Ensuring search engine visibility is one of the key tasks of marketers nowadays. Besides regular organic results, other forms of rich content results appear on Google including the Google Answer Box. In this chapter, the author analyzes the factors that determine the chance of a website being excerpted in the Google Answer Box. Moreover, he uses a simulation to examine the most probable weights of three factors on the final rankings within the search engine results page. The created framework for constructing the assessment of factors can be used to develop similar models for different niches and keywords and utilized by organizations from various sectors. Adopting these findings by organizations and including them in their content and marketing strategy will have a positive impact on search visibility and thus translate to efficiency of marketing campaigns.","PeriodicalId":320402,"journal":{"name":"Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133526659","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
José Manuel Orozco Plascencia, José Manuel de la Mora Cuevas, Jonás Larios Deniz
{"title":"Technology Assisting in Economic Decision Making","authors":"José Manuel Orozco Plascencia, José Manuel de la Mora Cuevas, Jonás Larios Deniz","doi":"10.4018/978-1-5225-6307-5.CH008","DOIUrl":"https://doi.org/10.4018/978-1-5225-6307-5.CH008","url":null,"abstract":"Colima is a state that has excellent physical and economic resources that can contribute to its development and immediate growth, however, there was no diagnosis that gathered the main economic vocations of the municipalities. In this sense, the University of Colima, through the School of Economics, raised the possibility of conducting a thorough investigation to determine the current status of the spatial, natural, environmental and infrastructure resources of the 10 communes of the entity, with the object of being identified in a spatial system or electronic platform, in which they can be visualized, updated and interpreted, according to the needs of the Government of the State of Colima and in particular, of the user sector, coordinated by the Ministry of Economic Development of the Government of the State of Colima. The chapter shows the methodology used for the preparation of the economic vocational study, the indicators and data, the planned goals and the objectives, as well as the problems that were faced and solved and the methodological decisions and if justification.","PeriodicalId":320402,"journal":{"name":"Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy","volume":"224 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114472682","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Marketing Trends in the Digital Age","authors":"J. Pereira","doi":"10.4018/978-1-5225-6307-5.CH013","DOIUrl":"https://doi.org/10.4018/978-1-5225-6307-5.CH013","url":null,"abstract":"Historically, technology has been the prime catalyst of social, cultural, and economic development. Breakthrough technologies have been found responsible for major disruptive civilizational leaps in time, crafting and reshaping the way we view the world and its infinite boundaries, resolving our common problems and how we interact in pursuit of a communal and cooperative existence. Marketing has constantly reinvented itself in light of the environmental changes caused by these new technologies, and in doing so, has introduced new marketing paradigms and principles. Drawing on key findings from the literature, this chapter discusses the transformational effect of the digital age-related technologies, highlighting major trends and their impact from a marketing perspective. Implicit to these findings and the arguments that follow is the idea that understanding these technologies and how to harness them is of crucial importance.","PeriodicalId":320402,"journal":{"name":"Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125416831","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}