Peter Schott, Matthias Lederer, Sebastian Huber, Alexander Keppler
{"title":"Enhancing process compliance in complex product developments: insights from an international manufacturer","authors":"Peter Schott, Matthias Lederer, Sebastian Huber, Alexander Keppler","doi":"10.1145/2723839.2723860","DOIUrl":"https://doi.org/10.1145/2723839.2723860","url":null,"abstract":"Poor process compliance oftentimes leads to insufficient fulfillment of strategic goals. To prevent this, adequate initiatives to achieve process compliance and consequently to achieve corporate objectives need to be taken. In this context, the product development represents a significant core process to achieve strategic goals for manufacturing companies. Using the example of an international manufacturer, this contribution describes the derivation of effective actions to increase compliance with the product development process by using S-BPM models. The relevant stakeholders as well as the role specific tasks and responsibilities are identified assessing interactions and behaviors applying Subject Oriented modeling notations. Based on this basic information, we conduct semi-structured interviews with relevant stakeholders to identify the problem areas where process users need support. Moreover, we conclude implications to increase process compliance and show how to translate these implications into actual support content such as templates and checklists","PeriodicalId":311009,"journal":{"name":"Proceedings of the 7th International Conference on Subject-Oriented Business Process Management","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115112891","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Comparison of the subject-oriented and the Petri net based approach for business process automation","authors":"Andreas V. Hense, Robert Malz","doi":"10.1145/2723839.2723867","DOIUrl":"https://doi.org/10.1145/2723839.2723867","url":null,"abstract":"The subject-oriented modelling approach [5] significally differs from the classic Petri net based approach of many business process modeling languages like EPC [9], Business Process Model and Notation (BPMN) [11], and also Yet Another Workflow Language (YAWL) [10]. In this work, we compare the two approaches by modeling a case study called \"Procure to Pay\"[3], a typical business process where some equipment for a construction site is rented and finally paid. The case study is not only modelled but also automated using the Metasonic Suite for the subject-oriented and YAWL for the Petri net based approach.","PeriodicalId":311009,"journal":{"name":"Proceedings of the 7th International Conference on Subject-Oriented Business Process Management","volume":"60 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126160931","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An exploratory study on role-based collaborative business process modeling approaches","authors":"A. Ertugrul, Onur Demirörs","doi":"10.1145/2723839.2723857","DOIUrl":"https://doi.org/10.1145/2723839.2723857","url":null,"abstract":"Role-based business process modeling allows roles to focus on modeling their own parts of work and requires them to negotiate with each other in order to form a consistent and integrated process. Due to the collaborative nature of role-based modeling, negotiations among roles have a crucial impact on the overall process. Role-based modeling approaches differ from each other based on the differences in their negotiation way. In this study we analyzed three current role-based collaborative business process modeling approaches in the literature, namely ex-ante, ex-post and ongoing communication negotiation approaches and presented their benefits and the drawbacks by conducting an exploratory research. By modeling a sample process using current approaches with S-BPM notation, we identified the weaknesses and strengths of each approach. We also discuss possible solutions to these drawbacks and suggested an ideal role-based collaborative business process modeling approach that combines the advantages of these approaches with our proposed solutions.","PeriodicalId":311009,"journal":{"name":"Proceedings of the 7th International Conference on Subject-Oriented Business Process Management","volume":"756 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132780574","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"When process managers act as requirements engineers: a template-based proposal using workflow models to derive innovative IT requirements","authors":"Matthias Lederer, Peter Schott, M. Kurz","doi":"10.1145/2723839.2723850","DOIUrl":"https://doi.org/10.1145/2723839.2723850","url":null,"abstract":"Middle managers, who are responsible for business processes, are a typical source for innovative IT requirements. Since specialized requirements engineers are often not available, process managers are facing the challenge of specifying high-quality requirements. This paper extends S-BPM process models by a strategic view, so that identified IT barriers harming workflows can be explicitly recognized. A proposed template guides managers to specify correct and complete requirements. Moreover, with the help of a vector comparison, dependencies between requirements can be detected and resolved. The new modeling notation, the templates and the consistency check are finally represented using an illustrative case study of a manufacturer from Switzerland.","PeriodicalId":311009,"journal":{"name":"Proceedings of the 7th International Conference on Subject-Oriented Business Process Management","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126545622","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Abstract state machine nets: closing the gap between business process models and their implementation","authors":"E. Börger, A. Fleischmann","doi":"10.1145/2723839.2723840","DOIUrl":"https://doi.org/10.1145/2723839.2723840","url":null,"abstract":"The gap between on the one side the users' understanding of Business Process Models (BPMs) and on the other side the run behavior of model implementations is still with us. We introduce Abstract State Machine Nets (ASM Nets) whose component ASMs can be defined using a simple combination of textual (data-oriented) and intuitive graphical (control-flow oriented) yet semantically rigorously defined descriptive means. This allows the BP experts to design BPMs whose underlying ASM Nets constitute a reliable precise contract---a contract which guarantees the BP domain experts that the application-domain focussed understanding of the BPMs they design is also a correct understanding of the code behavior provided by the implementation of the models by software experts. This paves the way for the development of certifiably correct BPMs and their implementations. To illustrate one practical and one conceptual application of the concept we a) instantiate ASM Nets to model the behavioral meaning of the graphical and textual notations used in the commercial S-BPM tool suite with its focus on communication (service interaction) and b) show that applying the rigorous ASM refinement concept to ASM Nets supports IBM's Guard-Stage-Milestone approach to adaptive case management by an accurate conceptual foundation.","PeriodicalId":311009,"journal":{"name":"Proceedings of the 7th International Conference on Subject-Oriented Business Process Management","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121416952","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Articulation of subject-oriented business process models","authors":"Stefan Oppl","doi":"10.1145/2723839.2723841","DOIUrl":"https://doi.org/10.1145/2723839.2723841","url":null,"abstract":"Business process elicitation needs to capture, document, and share the expertise and experiences develop over time by the involved workers. This paper presents an approach for elicitation of subject-oriented business process models from operatively involved people, who are not expert modelers. The approach facilitates individual articulation and collaborative consolidation of work knowledge. An instrument based on physical structure elaboration techniques is introduced to represent procedural knowledge in conceptual models of collaborative work. These physical models are captured digitally and transformed to syntactically correct S-BPM models. Capturing is supported by interactive tools, which allow to correct syntactic errors. Semantic completeness of the models is archived by interactive refinement during simulated enactment using a process validation engine. The paper shows the feasibility of the approach in two case studies and identifies requirements on interactive guidance during model capturing and interpretation.","PeriodicalId":311009,"journal":{"name":"Proceedings of the 7th International Conference on Subject-Oriented Business Process Management","volume":"66 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116965374","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Business process management in small- and medium-sized enterprises: an empirical study","authors":"Robert Singer","doi":"10.1145/2723839.2723849","DOIUrl":"https://doi.org/10.1145/2723839.2723849","url":null,"abstract":"This study aims to focus on the examination of business process management (BPM) maturity levels within small-and medium-sized enterprises (SME) and their relationship with the company's economic success. A further aim is to evaluate the understanding of the term BPM in the field. The findings result from a mixed-method approach combining qualitative and quantitative empirical methods. The qualitative study collected data carrying out 20 interviews in 11 enterprises. On the basis of these findings, a web-questionnaire for the quantitative study was developed. In order to evaluate the maturity levels, an adapted version of Hammers Process and Enterprise Maturity Model (PEMM) had to be developed. Data collected within quantitative research suggests higher maturity levels in comparison with data collected within qualitative research. A weak statistical connection between maturity level and economic success can be found. However, the data suggest that there is a lack in common understanding of the term business process management in praxis. Due to the reactivity of qualitative interviews a different sample may provide other findings. Whilst accessibility is a considerable advantage of web-surveys, a disadvantage of web-surveys is the lack of regulation of the sample. Hence, the findings of this study are not statistically representative for all SMEs.","PeriodicalId":311009,"journal":{"name":"Proceedings of the 7th International Conference on Subject-Oriented Business Process Management","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122521564","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Subject-oriented plural method meets BPMN: a case study","authors":"Henk van den Hurk, O. Türetken, J. Moll","doi":"10.1145/2723839.2723844","DOIUrl":"https://doi.org/10.1145/2723839.2723844","url":null,"abstract":"Subject-oriented approach to business process management focuses on the subjects and their interactions with the aim to capture more accurate process information with increased fidelity. In a common setting, business processes are modeled by process engineers or modeling experts who often create their processes in a top-down fashion. However, this may pose risks to the acceptance and adoption of these models in practice, particularly in knowledge-centric environments. The Plural method follows a subject-oriented approach and allows process participants, rather than a centralized group of process engineers, to model and maintain their processes in a decentralized way. It guides process participants to focus on the roles and their interactions in terms of message exchanges. This study investigates the use of BPMN 2.0 for the Plural method. With the aim to show the applicability of the notation for a subject-oriented approach and report on the benefits and limitations of the new edition of the Plural method in general, we performed a case study in an industry company. Guided by a coordinator, 11 process participants modeled four processes that they participate by following the Plural method. These models were also compared with the classical models developed prior to the application of the Plural method to better understand the influence. Analyses showed that the application of the Plural resulted in more complete process models. However, there are concerns regarding the understandability of these models when compared with their classical counterparts. It has been shown that the Plural method is a powerful tool for process discovery and modeling, but an improvement on its models is needed to obtain full value of the framework.","PeriodicalId":311009,"journal":{"name":"Proceedings of the 7th International Conference on Subject-Oriented Business Process Management","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132401636","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
U. Kannengiesser, M. Neubauer, F. Krenn, Chiara Di Francescomarino, D. Majoe, David Bonaldi
{"title":"Towards context-aware processes in people-centered factories of the future","authors":"U. Kannengiesser, M. Neubauer, F. Krenn, Chiara Di Francescomarino, D. Majoe, David Bonaldi","doi":"10.1145/2723839.2723858","DOIUrl":"https://doi.org/10.1145/2723839.2723858","url":null,"abstract":"This paper presents a framework for context-aware processes on factory shop floors, in which the context used for adapting processes is created directly by the workers involved in the process. It departs from other approaches to building context-aware systems where the context is pre-defined by modelling experts not directly involved in the process. The paper focuses on techniques and tools for capturing people-centered context and using it for adapting processes to the needs of human workers. This framework forms the basis for a set of mockups, prototypes and conceptual models developed within SO-PC-Pro, an ongoing EU FP7 \"Factories of the Future\" research project.","PeriodicalId":311009,"journal":{"name":"Proceedings of the 7th International Conference on Subject-Oriented Business Process Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128959963","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Resource management and authorization for cloud services","authors":"Alexander Lawall, D. Reichelt, Thomas W. Schaller","doi":"10.1145/2723839.2723864","DOIUrl":"https://doi.org/10.1145/2723839.2723864","url":null,"abstract":"In the age of cloud computing, companies still have the problem to manage access rights for resources. This is especially true, if companies are combined to virtual organizations and want to share resources that are located at cloud providers. For a consistent authorization model, an up to date knowledge about partner organizations is indispensable. This contribution proposes an approach to request the automatic deployment of resources from a cloud provider. The access rights to the resources are managed and administered by the proprietary company, even if partner organizations are involved. They are not published to the cloud provider, but remain in the owning company. This establishes a separation of resources (i.a. systems) and authorization, which alleviates security risks. Attackers of resources can not access them because the authorization model is not implemented on the same location as the resources. This makes the intrusion much more complex.","PeriodicalId":311009,"journal":{"name":"Proceedings of the 7th International Conference on Subject-Oriented Business Process Management","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121271599","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}