Managament Insight: Jurnal Ilmiah Manajemen最新文献

REKONSEPTUALISASI KONSTRUK KUALITAS LAYANAN SPESIFIK PADA KONTEKS PERGURUAN TINGGI

Managament Insight: Jurnal Ilmiah Manajemen Pub Date : 2020-06-06 DOI: 10.33369/INSIGHT.15.1.49-64

Fachri Eka Saputra

{"title":"REKONSEPTUALISASI KONSTRUK KUALITAS LAYANAN SPESIFIK PADA KONTEKS PERGURUAN TINGGI","authors":"Fachri Eka Saputra","doi":"10.33369/INSIGHT.15.1.49-64","DOIUrl":"https://doi.org/10.33369/INSIGHT.15.1.49-64","url":null,"abstract":"This study aims to reexamine the scale of service quality measurement that refers to multi-dimensional concepts. This type of research is quantitative descriptive research. This research is a quantitative research. Sampling in this study was carried out randomly by using probability sampling with a stratified random sampling technique in obtaining information from respondents. The number of samples used was 200 people in each department in the Economic and Business Faculty, University of Bengkulu. The results showed that service quality can be classified into 6 factors. These factors consist of Factor 1 which focuses on administrative services; Factor 2 which focuses on facilities and infrastructure; Factor 3 which focuses on the quality of teaching; Factor 4, which focuses on resource allocation; Factor 5, which focuses on the ease of borrowing space; and Factor 6 focuses on lecturer responsiveness to student complaints. The higher education institution and each unit under it are expected to pay attention to these factors in developing policies and programs. Keyword: Service Quality, HEdPerf (Higher Education Performance), HiEdQual (Higher Education Quality), Higher Education Institution.","PeriodicalId":308880,"journal":{"name":"Managament Insight: Jurnal Ilmiah Manajemen","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124188523","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

ANALYSIS THE EFFECT OF HABIT AND PERCEIVED ENJOYMENT MEDIATED BY BEHAVIOURAL INTENTION TO ADOPTION ON STUDENTS USING MOBILE BANKING BNI 分析习惯和感知享受在行为意向采用中对学生使用手机银行的影响

Managament Insight: Jurnal Ilmiah Manajemen Pub Date : 2020-06-06 DOI: 10.33369/INSIGHT.15.1.78-94

Indah Septiana, Muhartini Salim, M. I. Daulay

引用次数: 5

PENGARUH KEMUDAHAN PENGGUNAAN, NILAI TIDAK TERGANTIKAN, KUALITAS SISTEM, KESADARAN TEKNOLOGI DAN DESAIN VISUAL TERHADAP POSITIF WORD OF MOUTH DAN NIAT PEMBELIAN ULANG DENGAN MEDIASI LOYALITAS MEREK 使用便利的影响，不可替代的价值，系统质量，对口碑积极的技术意识和视觉设计的影响，以及品牌忠诚度的重新购买意图

Managament Insight: Jurnal Ilmiah Manajemen Pub Date : 2020-06-06 DOI: 10.33369/INSIGHT.15.1.65-77

A. Wardhana, Y. Yulia

引用次数: 1

KUANTITAS PEMESANAN EKONOMIS BAHAN BAKU TEPUNG PADA USAHA ROTI SURYA BAKERY KOTA BANGKULU 班库鲁市太阳能烘焙店面粉原料的数量经济

Managament Insight: Jurnal Ilmiah Manajemen Pub Date : 2019-06-28 DOI: 10.33369/INSIGHT.12.1.124-140

Virda Palupi, Trisna Murni, Syamsul Bachri, Sri Warsono

引用次数: 0

PENGARUH KEPRIBADIAN DAN KEMAMPUAN INTELEKTUAL TERHADAP KOMPETENSI GURU DI SMKN 3 KOTA BENGKULU 班古鲁市smkn3个教师能力的影响和智力

Managament Insight: Jurnal Ilmiah Manajemen Pub Date : 2019-06-28 DOI: 10.33369/INSIGHT.12.2.64-76

Sentia Rapika, Anggri Puspita Sari

引用次数: 6

KETERKAITAN FAKTOR DEMOGRAFI DENGAN MOTIF BERPINDAH PILIHAN LAYANAN HOTEL BERBINTANG DI KOTA BENGKULU 人口因素与在班古鲁市繁星点点的酒店服务选择的切换动机之间的关系

Managament Insight: Jurnal Ilmiah Manajemen Pub Date : 2019-06-28 DOI: 10.33369/INSIGHT.12.2.23-39

Sri Wahyu Putri, Muhartini Salim

{"title":"KETERKAITAN FAKTOR DEMOGRAFI DENGAN MOTIF BERPINDAH PILIHAN LAYANAN HOTEL BERBINTANG DI KOTA BENGKULU","authors":"Sri Wahyu Putri, Muhartini Salim","doi":"10.33369/INSIGHT.12.2.23-39","DOIUrl":"https://doi.org/10.33369/INSIGHT.12.2.23-39","url":null,"abstract":"The purpose of this research is to examine the relationship between demographic factors and switch motive based on variabels pricing, inconvenience, core service failure, service encounter failure, response to service failure, attraction by the competitor, ethical problems, and involuntary switching. A questionnaire was utilized on 93 respondents of one-star hotels, 61 respondents of two-stars hotels, and 59 respondents of three-stars hotels in Bengkulu City. Analysis technique used is a test cross tabulation. According to the results of this research, the average responses of respondents to switch motive based on variabels pricing, inconvenience, core service failure, service encounter failure, response to service failure, attraction by competitor, ethical problems, and involuntary switching is in high category. The results of this analysis indicate that the overall demographic factors have a significant relationship with the switch motive based on variabels pricing, the core service failure, response to service failure, and ethical problems. However, overall demographic factors exist which hasn't relationship with the switch motive based on variabels inconvenience, service encounter failure, attraction by competitor and involuntary switching.Keywords: Demographic, Pricing, Inconvenience, Core Service Failure, Involuntary Switching.","PeriodicalId":308880,"journal":{"name":"Managament Insight: Jurnal Ilmiah Manajemen","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122449909","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

ANALISIS PENGARUH WORK FAMILY CONFLICT DAN FAMILY WORK CONFLICT TERHADAP TURNOVER INTENTION DENGAN JOB STREES SEBAGAI MEDIASI (STUDI PADA KARYAWAN WANITA CV. TIGA MUTIARA)

Managament Insight: Jurnal Ilmiah Manajemen Pub Date : 2019-06-28 DOI: 10.33369/INSIGHT.12.2.13-22

Sulis Riptiono

引用次数: 5

PENGARUH KEJELASAN TUJUAN ANGGARAN DAN PARTISIPASI PENYUSUNAN ANGGARAN TERHADAP AKUNTABILITAS KINERJA INSTANSI PEMERINTAH (Studi Empiris Pada Instansi Pemerintah Kota Bengkulu) 预算目标清晰、预算参与治理机构责任的影响(本库鲁市管理机构的实证研究)

Managament Insight: Jurnal Ilmiah Manajemen Pub Date : 2019-06-28 DOI: 10.33369/INSIGHT.12.2.77-88

Melly Susanti, H. Husaini, Isma Coryanata

{"title":"PENGARUH KEJELASAN TUJUAN ANGGARAN DAN PARTISIPASI PENYUSUNAN ANGGARAN TERHADAP AKUNTABILITAS KINERJA INSTANSI PEMERINTAH (Studi Empiris Pada Instansi Pemerintah Kota Bengkulu)","authors":"Melly Susanti, H. Husaini, Isma Coryanata","doi":"10.33369/INSIGHT.12.2.77-88","DOIUrl":"https://doi.org/10.33369/INSIGHT.12.2.77-88","url":null,"abstract":"This study aims to examine the influence of budget goal clarity and budget drafting participation on performance accountability of government institutions in Bengkulu city. This study is a descriptive research with purposive sampling technique. The subjects of this study were 136 officers of echelon III (Division Head/ Sub-division Head/ Secretary) and echelon IV (Chief Sub-division/ Chief Section) of civil servants in government institutions in Bengkulu city. Data analysis technique used in this study was multiple linear regression test. The results of this study showed that: (1) Budget goal clarity influences positively and significantly on performance accountability of government institutions in Bengkulu city. (2) Budget drafting participation influences positively and significantly on performance accountability of government institutions in Bengkulu city. These results indicate that the higher budget targe t clarity and participation in budget drafting, the higher performance accountability will be. Keywords: Budget Goal Clarity, Budget Drafting Participation, Performance Accountability.","PeriodicalId":308880,"journal":{"name":"Managament Insight: Jurnal Ilmiah Manajemen","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123686923","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

PENGARUH RETURN ON ASSET, DEBT TO EQUITY RATIO, NET PROFIT MARGIN TERHADAP INCOME SMOOTHING DENGAN VARIABEL MODERASI PROPORSI WANITA DI DALAM DEWAN DIREKSI (STUDI KASUS PADA PERUSAHAAN MANUFAKTUR YANG TERDAFTAR DI BURSA EFEK INDONESIA PADA TAHUN 2013-2015) 收益回报率、股权赎回率、网络利润利润率对董事会中女性比例适度变量的影响(2013-2015年印尼证券交易所商用制造案例研究)

Managament Insight: Jurnal Ilmiah Manajemen Pub Date : 2019-06-28 DOI: 10.33369/INSIGHT.12.2.89-100

Yolita Kurniawati, P. S. Kananlua, Sugeng Susetyo

{"title":"PENGARUH RETURN ON ASSET, DEBT TO EQUITY RATIO, NET PROFIT MARGIN TERHADAP INCOME SMOOTHING DENGAN VARIABEL MODERASI PROPORSI WANITA DI DALAM DEWAN DIREKSI (STUDI KASUS PADA PERUSAHAAN MANUFAKTUR YANG TERDAFTAR DI BURSA EFEK INDONESIA PADA TAHUN 2013-2015)","authors":"Yolita Kurniawati, P. S. Kananlua, Sugeng Susetyo","doi":"10.33369/INSIGHT.12.2.89-100","DOIUrl":"https://doi.org/10.33369/INSIGHT.12.2.89-100","url":null,"abstract":"This study aims to investigate the effect of: (1) Return on Asset (ROA), Debt to Equity Ratio (DER), Net Profit Margin (NPM), and the proportion of women in board of directors on income smoothing. (2) Further, this study also investigates the moderating effect of proportion of women in board of directors on effect of ROA, DER, and NPM to income smoothing. Data were collected from anufacture companies listed on the Indonesia Stock Exchange (IDX) in the year of 2013 -2015. Multiple regression analysis and moderated regression analysis were used to test the hypotesis in this study. The results of multiple regression analysis show that Return on Asset (ROA) and Debt to Equity Ratio (DER) influence the income smoothing. Meanwhile, Net Profit Margin (NPM) does not influence the income smoothing. The result of moderated regression analysis shows that the proportion of women does not moderate the effect of Return on Asset (ROA), Debt to Equity Ratio (DER), and Net Profit Margin (NPM) on income smoothing. Those could happen because very women are sit in the Board of Directors of the firms in Indonesia.Keywords: Income Smoothing, Return on Asset (ROA), Debt to Equity Ratio (DER), Net profit Margin (NPM).","PeriodicalId":308880,"journal":{"name":"Managament Insight: Jurnal Ilmiah Manajemen","volume":"96 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122602558","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Human Capital dan Keunggulan Bersaing Ritel Minimarket: Strategi Sebagai Pemedias

Managament Insight: Jurnal Ilmiah Manajemen Pub Date : 2019-06-28 DOI: 10.33369/INSIGHT.12.1.1-11

A. Paulus

引用次数: 1