{"title":"Joining the Green Movement: The Relationship Between Green Innovation and Business Performance","authors":"","doi":"10.34190/km.19.009","DOIUrl":"https://doi.org/10.34190/km.19.009","url":null,"abstract":"","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125723667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring the Challenges and Solutions for Knowledge Sharing: A Conceptual Framework","authors":"","doi":"10.34190/km.19.235","DOIUrl":"https://doi.org/10.34190/km.19.235","url":null,"abstract":"","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"77 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127293551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Training Meetings: Not Mere Knowledge Sharing Perceived Socialising Function and Trust","authors":"","doi":"10.34190/km.19.160","DOIUrl":"https://doi.org/10.34190/km.19.160","url":null,"abstract":"","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125550604","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Supply Chain Metrics: An Improvement Opportunity for the South African Wine Industry","authors":"","doi":"10.34190/km.19.072","DOIUrl":"https://doi.org/10.34190/km.19.072","url":null,"abstract":"","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131799664","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Ongoing Professional Education of Civil Servants in Russia and Other Countries: A Comparative Analysis","authors":"","doi":"10.34190/km.19.101","DOIUrl":"https://doi.org/10.34190/km.19.101","url":null,"abstract":"","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128323629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Management of Knowledge Generation Risk: Empirical Research of the Industrial Enterprises","authors":"","doi":"10.34190/km.19.150","DOIUrl":"https://doi.org/10.34190/km.19.150","url":null,"abstract":"","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"134 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134012935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Towards a Conceptual Framework for Assessing KMSs Adoption","authors":"","doi":"10.34190/km.19.224","DOIUrl":"https://doi.org/10.34190/km.19.224","url":null,"abstract":"","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132079491","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kathrin Kirchner, R. Jørgensen, E. Bolisani, E. Scarso
{"title":"Supporting Communities of Practice by Enterprise Social Platforms: The Case of an Engineering Company","authors":"Kathrin Kirchner, R. Jørgensen, E. Bolisani, E. Scarso","doi":"10.34190/km.19.119","DOIUrl":"https://doi.org/10.34190/km.19.119","url":null,"abstract":"Information and communication technology (ICT) is a key pillars of supporting CoPs. Virtual CoPs (i.e.: CoPs applying technology enabling asynchronous and distant communications), are growing in numbers. The increase is supported by the availability of new ICT, like for example Enterprise Social Platforms (ESP). ESPs support CoP however empirical based studies investigating ESP application in the context of intentionally developed CoPs are still scarce. This study contributes to filling this gap by exploring CoP participants’ behaviour which includes use of an ESP. In particular, we investigate the case of a global engineering company specialized in pharmacy, that has an explicit strategy of developing global CoPs to improve internal knowledge exchange and collaboration processes. At present, 20 active communities involve about 1400 employees. The ESP ‘Connect’ supports the CoPs. The case company is explored through an online survey comprising 22 questions that was distributed via ‘Connect’ between September and October 2018. 262 responses were collected (Response rate app. 19%) from employees located in 8 different countries. According to the CoP participants can be divided into two groups that have distinctly different behaviour; active and passive. The ‘Active’ group rely significantly more on external sources and especially on Connect than passive users. Also, the ‘active’ group is more satisfied with 'Connect’ and participate in collaborations. The ‘passive’ group relies on information from nearest colleagues and rarely contribute to conversations on ‘Connect’. The paper contributes with knowledge about how participants in CoPs supported by ESPs behave differently and thus might be motivated differently.","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"214 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133755938","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Knowledge Management in the UK Water Industry","authors":"Andrew Kamunda, S. Renukappa, S. Suresh","doi":"10.34190/km.19.088","DOIUrl":"https://doi.org/10.34190/km.19.088","url":null,"abstract":"The UK government has set ambitious targets for the construction industry to maintain global competitiveness. It aims to remove barriers, increase productivity, improve competition, at the same time benefiting the customers by lowering water bills. Through the water industry regulators, Ofwat, Defra and DWI, the privatised water industry saw competition opened for business and non-household water customers in 2017. Knowledge has become known as the major resource organisations must have to maintain a competitive advantage. Management of this organisational knowledge, commonly referred to as Knowledge Management (KM), creates business value generating competitive advantage, enabling creation, communication and application of various knowledge to achieve business goals. Although the UK water industry is information and knowledge rich, there is limited research in the KM subject within this industry. Therefore, the aim of this study is to explore, examine and understand how knowledge is being managed in the UK water industry. A qualitative case study was used for the collection and analysis of data with the results obtained through review of water company supply chain processes, documents, observations and semi structured interviews. Organisational culture and the need to maintain and retain business competitiveness was the major drive for implementation of KM, as found in this study. The water industry and its supply chain are changing their goals and objectives to align them with KM practices, identifying needed knowledge, creating KM resources, sharing and fostering knowledge through information technology tools. The study concludes that the knowledge rich water industry has put in place measures and processes fundamental to KM and will eventually take the next step for its full implementation. Organisational leadership and management were the initiating and driving positive KM cultures, placing knowledge as the major project resource. The current drive to create, foster and provide resources for KM through organisational culture changes and making use of information technology should continue to be invested in. This will allow organisations to maintain, sustain and increase competitiveness, improve productivity whilst meeting business goals. The advancement of information technology should also be taken advantage of as an enabler for implementing of KM strategies.","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116478540","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Using Information Generated by Health Apps to Increase Personal Health and Fitness Knowledge","authors":"","doi":"10.34190/km.19.195","DOIUrl":"https://doi.org/10.34190/km.19.195","url":null,"abstract":"","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"107 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132261839","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}