Proceedings of the 20th European Conference on Knowledge Management最新文献

{"title":"Boundary Objects as Facilitators of Knowledge Transfer in Project Based Organisations","authors":"R. Butters, M. Duryan","doi":"10.34190/km.19.016","DOIUrl":"https://doi.org/10.34190/km.19.016","url":null,"abstract":"Boundary objects are tools used to transfer knowledge across organisational and functional divides. Where \u0000boundaries can create challenges for organisational learning and knowledge management, boundary objects can be an \u0000effective tool for overcoming them through translation and communication. Much of the project work in today’s large \u0000infrastructure organisations is carried out by cross-functional teams under pressure to deliver project objectives on time and \u0000within budget and it is crucial for staff to access meaningful information and knowledge from experts in the organisations \u0000involved in projects and from other areas of the business. Understanding the features that make boundary objects effective \u0000can improve organisational learning and better inform decision-making, eventually improving organisational performance. \u0000This paper assesses whether the features of boundary objects found to be effective in biological and manufacturing \u0000environments are valid in project-based industries, particularly construction. The findings suggest that, by maximising the \u0000efficacy of boundary objects, large construction organisations can address the knowledge-sharing issues literature has \u0000identified as arising from the complex and temporary nature of construction projects. This article contributes to theory by \u0000identifying three new features of boundary objects, in addition to those listed by Leigh Star, that are used effectively in the \u0000organisation under scrutiny. The findings also demonstrate that all of the features in Star’s theory contribute to knowledge \u0000transfer in a project-based environment, although not all are as effective compared to other industries.","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"65 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116981704","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Organizing Training in the Context of Changing the Russian Pension System","authors":"","doi":"10.34190/km.19.207","DOIUrl":"https://doi.org/10.34190/km.19.207","url":null,"abstract":"","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121089370","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Knowledge Geography: Human Geography Approach to Measuring Regional Divergence of Knowledge Capital","authors":"","doi":"10.34190/km.19.239","DOIUrl":"https://doi.org/10.34190/km.19.239","url":null,"abstract":"","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"71 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125021394","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Differences in Communication Skills Between Business, Economics and Management University Students","authors":"","doi":"10.34190/km.19.167","DOIUrl":"https://doi.org/10.34190/km.19.167","url":null,"abstract":"","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125411017","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Knowledge Management in Smart City Development: A Systematic Review","authors":"J. Israilidis, Kayode Odusanya, M. Mazhar","doi":"10.34190/km.19.050","DOIUrl":"https://doi.org/10.34190/km.19.050","url":null,"abstract":"The notion of ‘smart cities’ has gained the attention of policymakers, urban developers and government authorities around the world and is emerging as a major response to urbanization, economic regeneration and other environmental challenges faced by cities globally. Smart cities depend not only on a city's endowment of hard infrastructure (physical capital), but also and increasingly so, on the availability and quality of knowledge communication and social infrastructure (human and social capital). This emerging role of cities as information hubs and knowledge repositories is particularly decisive for urban competitiveness. Arguably, many smart city projects die after the pilot stage and the lessons learned from previous projects never scale up to inform subsequent implementations. This is a major impediment in the future development of smart cities, particularly around facilitating successful technological and procedural replication. In line with recent calls for a cautious rethink of the very rationale and relevance of the smart cities debate pointing to new avenues of research into interdisciplinary aspects, this paper reviews the extant smart city literature in an attempt to identify current theoretical streams and provide further insight into the role of Knowledge Management in smart city development. It also explores how cities can realise the full benefits of tacit knowledge, learning and collaboration. A review of forty-eight peer-reviewed articles is conducted. The findings suggest the lack of Knowledge Management models for smart city replication and reveal how socio-technical approaches can help to support collaboration and knowledge sharing. Policy recommendations for local and national governments on how cities can benefit from a shift towards collaborative knowledge-making are also provided.","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122224121","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Impact of Interpersonal Trust on Knowledge Sharing: The Case of the Moroccan Craft Sector","authors":"","doi":"10.34190/km.19.248","DOIUrl":"https://doi.org/10.34190/km.19.248","url":null,"abstract":"","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129716205","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Application of TOPSIS Method for Evaluation of IT Application in the Hospital","authors":"Janusz Wielki, M. Jurczyk-Bunkowska, Dariusz Madera","doi":"10.34190/km.19.134","DOIUrl":"https://doi.org/10.34190/km.19.134","url":null,"abstract":": The article covers the issue of evaluation of IT application in a hospital. Various IT solutions support the process of carrying out virtually all hospital processes, including medical, logistics and management. They are all linked together, forming a Hospital Information System (HIS). Making decisions concerning its improvement and expansion requires an evaluation of its elements, as well as an assessment of the extent to which they satisfy user requirements, supporting the processes carried out. This type of evaluation can be carried out by commissioning an external audit. However, the nature of a hospital supports using the knowledge of HIS users, which needs to be acquired and processed. The objective of the article is to present the way user knowledge is processed in a synthetic assessment of the impact of IT applications on the quality and effectiveness of processes they support. Aggregation of knowledge obtained from questionnaire responses was carried out using the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS), which is one of the most widely used techniques of multi-criteria decision-making. This technique is based on the assumption that the selected alternative should have the least distance to the positive ideal and the most distance to the negative ideal. However, for the purposes of this article TOPSIS was used in less typical way. The suggested approach to the evaluation of HIS elements is shown in detail on the basis of an IT application supporting administrative processes in a hospital. Knowledge about its functioning was collected from its users on the basis of a questionnaire, which encompassed 45 questions in total, covering 12 evaluation criteria. The responses were aggregated using TOPSIS for two indicators: impact of IT applications on the quality (1) and effectiveness (2) of the process. The resulting numerical value represents the distance between the evaluated application and the hypothetical best and worst solution. Placing the values of the evaluation indicators in the suggested matrix identifies HIS elements which require urgent changes. The method of processing user knowledge presented in the article was developed in connection with the need to develop the HIS at University Clinical Hospital in Opole (UCHiO). This method is, however, labour-intensive and therefore intended to large and complex organisations using many IT applications.","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129317676","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Adolescents Using Mobile Health Applications for the Management of Diabetes","authors":"","doi":"10.34190/km.19.028","DOIUrl":"https://doi.org/10.34190/km.19.028","url":null,"abstract":"","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"90 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129441755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How to Measure Tacit Knowledge: Lessons From 35 Years of Psychological Research","authors":"","doi":"10.34190/km.19.133","DOIUrl":"https://doi.org/10.34190/km.19.133","url":null,"abstract":"","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129702481","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring Underlying Causes of Cross-National Differences in Intellectual Property Ethics: A Concept-Map","authors":"","doi":"10.34190/km.19.135","DOIUrl":"https://doi.org/10.34190/km.19.135","url":null,"abstract":"","PeriodicalId":302543,"journal":{"name":"Proceedings of the 20th European Conference on Knowledge Management","volume":"200 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121289587","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}