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Towards an improved collaboration model for the national healthcare system in England and Wales: a critical and constructive approach using operational research 迈向英格兰和威尔士国家医疗保健系统的改进合作模式:使用运筹学的关键和建设性方法
Logistics Information Management Pub Date : 2003-06-01 DOI: 10.1108/09576050310483835
J. Shapiro, R. Shapiro
{"title":"Towards an improved collaboration model for the national healthcare system in England and Wales: a critical and constructive approach using operational research","authors":"J. Shapiro, R. Shapiro","doi":"10.1108/09576050310483835","DOIUrl":"https://doi.org/10.1108/09576050310483835","url":null,"abstract":"Soft systems methods have a proven record in tackling problems in healthcare and are used to model interactions within the National Health Service (NHS). The precepts set down by Stringer and other OR scientists guide an evaluation according to quality and effectiveness of aspects of healthcare management in the NHS from the viewpoints of government, software consultants, health professionals and patients. Effective management of a shared system requires the commitment of all stakeholders to an agreed agenda. It is argued that recent organisational changes and liberalised funding schemes frustrate the co‐operative efforts of those working to provide good healthcare.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132354011","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Healthcare information management: the integration of patients’ data 医疗信息管理:患者数据的整合
Logistics Information Management Pub Date : 2003-06-01 DOI: 10.1108/09576050310483772
S. Alshawi, Farouk Missi, T. Eldabi
{"title":"Healthcare information management: the integration of patients’ data","authors":"S. Alshawi, Farouk Missi, T. Eldabi","doi":"10.1108/09576050310483772","DOIUrl":"https://doi.org/10.1108/09576050310483772","url":null,"abstract":"In a dynamic and uncertain business environment, with increasingly intense competition and vibrant globalisation, there is a growing demand by healthcare businesses for both internal and external information, to analyse patients’ information quickly and efficiently, which has led healthcare organisations to embrace customer relationship management (CRM) systems. Data quality and data integration issues facilitate the achievement of CRM business objectives. Data quality is the state of completeness, validity, consistency, timeliness and accuracy that makes data appropriate for CRM business exploitation. A good integration strategy begins with a thorough data assessment study, and relies upon the quality of these data. A framework is proposed for evaluating the quality and integration of patient data for CRM applications in the health care sector. Even though this framework is in an early stage of development, it intends to present existing solutions for evaluating the above issues.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124295439","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 46
Opinions on the use of clinical decision support systems for paediatric prescribing in a New Zealand hospital 关于新西兰一家医院儿科处方使用临床决策支持系统的意见
Logistics Information Management Pub Date : 2003-06-01 DOI: 10.1108/09576050310483790
Den Pain, K. Fielden, R. Shibl
{"title":"Opinions on the use of clinical decision support systems for paediatric prescribing in a New Zealand hospital","authors":"Den Pain, K. Fielden, R. Shibl","doi":"10.1108/09576050310483790","DOIUrl":"https://doi.org/10.1108/09576050310483790","url":null,"abstract":"Adverse drug events and medication errors can occur because of decisions made during prescribing. The New Zealand Herald reported that preventable medical errors by doctors and other health workers are thought to be killing more than 1,500 patients a year in New Zealand. This article is a small‐scale case study which examines the perceptions of paediatric doctors in a New Zealand hospital regarding adverse drug events/reactions and their views on how they may or may not be avoided with the use of a clinical decision support system (CDSS) in a prescribing environment. It was found that doctors welcomed the use of a CDSS for prescribing. The doctors stated three critical factors for their use of such a system: time constraint, limited knowledge, and misreading.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130392701","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Managing thin and thinly distributed knowledge in medical genetics using the Internet 利用互联网管理医学遗传学中稀疏和稀疏分布的知识
Logistics Information Management Pub Date : 2003-06-01 DOI: 10.1108/09576050310483808
P. Ambrose, A. Ramaprasad, Arun Rai
{"title":"Managing thin and thinly distributed knowledge in medical genetics using the Internet","authors":"P. Ambrose, A. Ramaprasad, Arun Rai","doi":"10.1108/09576050310483808","DOIUrl":"https://doi.org/10.1108/09576050310483808","url":null,"abstract":"In this paper we examine how Internet technologies are useful in managing thin (amount of knowledge is low) and thinly distributed (density of expertise is low) medical knowledge. Our specific focus is to highlight the usefulness of the Internet in managing such knowledge, and that the nature of the “basket of Internet technologies” used to manage knowledge varies based on whether knowledge is thick or thin, and thickly or thinly distributed. We also draw attention to the need to examine the semiotic process management while designing Internet‐enabled solutions for managing thin and thinly distributed knowledge. Our study used medical genetics as the research context and collected data from physicians in the US Midwest through semi‐structured interviews.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"99 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122827118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Defining the regional healthcare planning objective using a multi‐criteria approach 使用多标准方法定义区域医疗保健规划目标
Logistics Information Management Pub Date : 2003-06-01 DOI: 10.1108/09576050310483781
C. Pelletier, G. Weil
{"title":"Defining the regional healthcare planning objective using a multi‐criteria approach","authors":"C. Pelletier, G. Weil","doi":"10.1108/09576050310483781","DOIUrl":"https://doi.org/10.1108/09576050310483781","url":null,"abstract":"Regional health care planning deals with the regional healthcare resource location‐allocation problem posed to each public healthcare administration. Up to date, the models designed to support this kind of decision failed in their application. We found that the main reason is that often these models restrict the problem to a unique aspect (such as “covering of the territory” or “technique efficiency”), leaving outside a set of very important other dimensions, even if these are usually subjective and difficult to formalise. In this paper we present a method to identify formally these dimensions, by assigning measurable attributes to each of them. At a different level, we propose a hierarchical formulation of the overall objective of the regional healthcare resource planning for the facility systems; in this hierarchy, each leaf term corresponds to a formal evaluation criterion.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129939235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Development of a management information system to facilitate the daily activities of a public health group and promote public health awareness in society 发展管理资讯系统，以方便公共卫生小组的日常工作，并提高社会对公共卫生的认识
Logistics Information Management Pub Date : 2003-06-01 DOI: 10.1108/09576050310483853
Frank Wang, Ruby Sharma, N. Helian, Y. J. Yip
{"title":"Development of a management information system to facilitate the daily activities of a public health group and promote public health awareness in society","authors":"Frank Wang, Ruby Sharma, N. Helian, Y. J. Yip","doi":"10.1108/09576050310483853","DOIUrl":"https://doi.org/10.1108/09576050310483853","url":null,"abstract":"This paper explores the development of a knowledge base within the European Public Health and Environment Network (EPHEN) research group at University College London, which had a pressing need to change the way its work activities were conducted. It is intended to provide some insight to managers, group members within EPHEN, as to how this development can bring about changes to service delivery and practice that empowers service users and involves them in the process. It seeks also to identify possible difficulties that might be anticipated. Also a public Web site will be integrated into the system to promote health awareness, especially as EPHEN’s primary concern is to encourage public health in society.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"181 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122353846","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
E‐commerce marketing: fad or fiction? Management competency in mastering emerging technology. An international case analysis in the UAE 电子商务营销:时尚还是虚构?掌握新兴技术的管理能力。阿联酋的国际案例分析
Logistics Information Management Pub Date : 2003-04-01 DOI: 10.1108/09576050310467241
R. Darby, James Jones, Ghada Al Madani
{"title":"E‐commerce marketing: fad or fiction? Management competency in mastering emerging technology. An international case analysis in the UAE","authors":"R. Darby, James Jones, Ghada Al Madani","doi":"10.1108/09576050310467241","DOIUrl":"https://doi.org/10.1108/09576050310467241","url":null,"abstract":"Considers the fundamental role of marketing within the dynamics of e‐commerce and addresses three key issues which challenge the concept of marketing when companies are faced with managing and utilising e‐commerce. First, is Internet marketing a “fad”? Second, if Internet marketing is viewed more broadly, does it provide an effective marketing tool for organisations? Third, does e‐commerce present a “new marketing paradigm”? Poses questions about the relevant skills that marketing managers need for effective marketing on the Internet. Questions whether these changes are IT or customer driven and the consequences for management development. To support the analysis of the effects of these changes, a preliminary study was undertaken in four different industrial sectors, involving four international companies based, or with main offices, in the United Arab Emirates. Semi‐structured interviews were undertaken with marketing managers to address the key issues.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122095532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 41
An online decision support system for transportation mode choice 运输方式选择在线决策支持系统
Logistics Information Management Pub Date : 2003-04-01 DOI: 10.1108/09576050310467269
B. Vannieuwenhuyse, L. Gelders, L. Pintelon
{"title":"An online decision support system for transportation mode choice","authors":"B. Vannieuwenhuyse, L. Gelders, L. Pintelon","doi":"10.1108/09576050310467269","DOIUrl":"https://doi.org/10.1108/09576050310467269","url":null,"abstract":"Because of growing congestion problems and environmental and safety considerations, freight transportation becomes more and more a key issue in logistics in particular and in the industrial process in general. The transportation mode choice is still often made in a rather irrational way. This paper presents the outcome of surveys conducted in Belgian industry about the logistics decision maker’s perception concerning the transportation modes. The different choice criteria are determined and weighted. Finally an interactive Internet tool is presented in order to support the transportation mode decision process. The paper provides insights into the logistics process to the authorities, but above all offers a tool to individual decision makers in the transportation mode selection.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116751947","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 86
An empirical study of critical factors of TQM in Palestinian organizations 巴勒斯坦组织TQM关键因素的实证研究
Logistics Information Management Pub Date : 2003-04-01 DOI: 10.1108/09576050310467296
S. Baidoun
{"title":"An empirical study of critical factors of TQM in Palestinian organizations","authors":"S. Baidoun","doi":"10.1108/09576050310467296","DOIUrl":"https://doi.org/10.1108/09576050310467296","url":null,"abstract":"This paper presents the results of a questionnaire survey to investigate factors of quality that are absolutely essential for successful implementation in Palestinian organizations. Out of a possible list of 78 names of organizations, 78 were targeted, with 78 usable questionnaires returned, thus giving a response rate of 100 per cent. The analysis led to the development of a criticality quality factor structure, comprising 19 factors sorted in descending order of criticality through three tiers. All of the factors were found to be supported by similar studies and quoted literatures.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133011011","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 121
Management context and impact of e‐commerce in the Greek food industries 管理背景和电子商务在希腊食品行业的影响
Logistics Information Management Pub Date : 2003-04-01 DOI: 10.1108/09576050310467278
Eleutherios Papathanassiou, Barbara Arkoumani, Dimitrios K. Kardaras
{"title":"Management context and impact of e‐commerce in the Greek food industries","authors":"Eleutherios Papathanassiou, Barbara Arkoumani, Dimitrios K. Kardaras","doi":"10.1108/09576050310467278","DOIUrl":"https://doi.org/10.1108/09576050310467278","url":null,"abstract":"Increased competition characterises the food sector worldwide, but the potential of e‐commerce (eC) to improve customer satisfaction in the food industries has not been thoroughly studied. Reports on the results of a survey of 48 information systems (IS) and marketing managers from food companies in Greece. Examines the eC management context and investigates how the Internet can offer new opportunities for improving customer satisfaction. The results show that there is potential for customer‐oriented eC applications across the value chain.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"86 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133639906","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 13
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