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Understanding the implications of ICT adoption: insights from SMEs 理解采用信息通信技术的影响:来自中小企业的见解
Logistics Information Management Pub Date : 2003-10-01 DOI: 10.1108/09576050310499318
H. Shiels, R. McIvor, D. O'Reilly
{"title":"Understanding the implications of ICT adoption: insights from SMEs","authors":"H. Shiels, R. McIvor, D. O'Reilly","doi":"10.1108/09576050310499318","DOIUrl":"https://doi.org/10.1108/09576050310499318","url":null,"abstract":"The phenomenon of the Internet has forced businesses and organisations to examine their existing business practices and adopt new methods of working, both for existing and potential customers. This paper presents an analysis of a pilot study of 24 SMEs, which seeks to elicit the various determinants of employing ICTs and the level of sophistication of use. The paper analyses the approach used to facilitate the introduction and implementation of new technologies, with a view to achieving integration with business processes. The discussion, based on the initial findings, examines the circumstances for ICT success and strategic effects resulting from implementation and use of such technologies. A conceptual model provides a framework for determining the level of sophistication of SMEs in their exploitation of ICTs. The findings highlight that characteristics of the firm and industry sector are contributory factors to the extent of adoption and exploitation of ICTs by SMEs, to support business processes.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114067238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 175
E‐fulfillment: the strategy and operational requirements E -履行:战略和运营要求
Logistics Information Management Pub Date : 2003-10-01 DOI: 10.1108/09576050310499345
J. M. Tarn, M. Razi, H. Wen, Angel A. Perez
{"title":"E‐fulfillment: the strategy and operational requirements","authors":"J. M. Tarn, M. Razi, H. Wen, Angel A. Perez","doi":"10.1108/09576050310499345","DOIUrl":"https://doi.org/10.1108/09576050310499345","url":null,"abstract":"An e‐fulfillment system is designed to meet the high order volume and stringent customer service requirements of global business‐to‐consumer e‐commerce. The system converts the traditional warehouse into a multi‐channel e‐fulfillment center. In the e‐commerce environment, some of the toughest decisions must be made on little or no hard information. In this study, the nature of e‐business and the typical fulfillment process are discussed. The authors further examine the strategy and operational requirements for e‐fulfillment. This article is concluded with the implication of a successful e‐fulfillment system, a suggested design of an e‐fulfillment center, and the future research focuses.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127943374","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 82
Managing knowledge in business requirements identification 管理业务需求识别方面的知识
Logistics Information Management Pub Date : 2003-10-01 DOI: 10.1108/09576050310499336
S. Alshawi, W. Al-Karaghouli
{"title":"Managing knowledge in business requirements identification","authors":"S. Alshawi, W. Al-Karaghouli","doi":"10.1108/09576050310499336","DOIUrl":"https://doi.org/10.1108/09576050310499336","url":null,"abstract":"This paper reflects on experiences when traditional IT approaches were used to design large IT systems and ended in failure. The main reflections focus on the reasons for system failure and how they relate to the diversity of knowledge, managing knowledge, and the understanding gaps that may exist between the business and the system developers. The study reveals that the understanding gaps mainly result from lack of knowledge of business operations on the developer side, matched by lack of technical appreciation and knowledge on the user side. To help address the knowledge‐gap problem, a practical approach employing soft‐systems, diagramming and set mapping techniques is proposed and described.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130171183","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 18
Action: the most critical phase in outsourcing information technology 行动:外包信息技术最关键的阶段
Logistics Information Management Pub Date : 2003-10-01 DOI: 10.1108/09576050310499309
D. Fink, Ashraf Shoeib
{"title":"Action: the most critical phase in outsourcing information technology","authors":"D. Fink, Ashraf Shoeib","doi":"10.1108/09576050310499309","DOIUrl":"https://doi.org/10.1108/09576050310499309","url":null,"abstract":"The paper examined the nature of information technology (IT) outsourcing decision making and developed a theoretical framework consisting of five phases of decision making. The phases augmented those of Simon and consisted of intelligence, analysis and planning, strategy selection, action, and evaluation and monitoring. Australia's largest organisations and government agencies were surveyed by questionnaire to establish the importance of tasks and subtasks to be performed when completing each of the five phases. Participants possessed high experiences with IT in general and IT outsourcing in particular. When the importance of phases vis‐a‐vis each other were established, the action phase and evaluation and monitoring phase were found to be more significant than the other phases. For the action phase, which was statistically the most significant phase, the tasks of selecting an IT‐outsourcing vendor and determining a suitable IT‐outsourcing contract were dominant and strongly correlated. Findings from the study should help organisations identify and therefore better manage critical decision‐making activities during IT outsourcing particularly those related to vendors and contracts.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129215860","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 41
Scheduling for intermodal transport 多式联运调度
Logistics Information Management Pub Date : 2003-10-01 DOI: 10.1108/09576050310499354
G. Kelleher, A. El-rhalibi, F. Arshad
{"title":"Scheduling for intermodal transport","authors":"G. Kelleher, A. El-rhalibi, F. Arshad","doi":"10.1108/09576050310499354","DOIUrl":"https://doi.org/10.1108/09576050310499354","url":null,"abstract":"A logistics‐based project is described which addresses the need for better intermodal transport, whilst balancing economic and environmental gains through the use of Internet technologies. Pipeline intermodal system to support control, expedition and scheduling (PISCES) provides an integrating platform for using these technologies in processing and sharing commercially sensitive data within transport chains (i.e. road, rail and barge). The paper demonstrates how information from an Internet‐based system can be used to drive a scheduling tool to provide appropriate routes for the transport of goods, using a multimodal transport model.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123951768","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 18
The implementation of online information and communication technology (ICT) on remote construction projects 在线信息通信技术(ICT)在远程建设项目中的应用
Logistics Information Management Pub Date : 2003-10-01 DOI: 10.1108/09576050310499327
Achim Weippert, S. Kajewski, Paul A. Tilley
{"title":"The implementation of online information and communication technology (ICT) on remote construction projects","authors":"Achim Weippert, S. Kajewski, Paul A. Tilley","doi":"10.1108/09576050310499327","DOIUrl":"https://doi.org/10.1108/09576050310499327","url":null,"abstract":"In an attempt to bring the unique talents of various construction industry project participants together in a more productive and integrated manner, the Online Remote Construction Management (ORCM) project commenced in July 1999 proposing to test, field trial and/or evaluate the implementation of various Internet‐based construction project management (ICPM) systems and information and communication technologies (ICT) on four case study projects over a two‐year period, aiming, in general, to demonstrate leadership in facilitating the use of online technologies for the design, management and construction of building and civil construction projects. This paper provides the final results and a list of “best practice guidelines” that are critical in helping ensure successful implementation of ICT tools and/or ICPM systems on geographically dispersed (remote) civil and building construction projects..","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132095668","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 35
IS/IT outsourcing practices in the public health sector of Kuwait: a contingency approach 科威特公共卫生部门的信息系统/信息技术外包做法:应急办法
Logistics Information Management Pub Date : 2003-06-01 DOI: 10.1108/09576050310483817
A. Khalfan, A. Alshawaf
{"title":"IS/IT outsourcing practices in the public health sector of Kuwait: a contingency approach","authors":"A. Khalfan, A. Alshawaf","doi":"10.1108/09576050310483817","DOIUrl":"https://doi.org/10.1108/09576050310483817","url":null,"abstract":"Presents first an overview of a case study exploring the information systems/information technology (IS/IT) outsourcing phenomenon in the public sector of Kuwait where the data collection for this study was carried out. The primary data on IS/IT outsourcing practices were collected by means of survey questionnaire and semi‐structured interviews supported by organisational documentation. Several public sector institutions, including the Ministry of Public Health, participated in the investigation. Second, this paper seeks to develop a conceptual contingency model for the successful implementation of IS/IT outsourcing arrangements in the context of Kuwait. The model addresses many interacting variables, from national culture and social factors through contractual issues. Argues that it is necessary to take account of all these variables to ensure successful implementation of IS/IT outsourcing arrangements. The study findings suggest that there will be an increasing utilisation of IS/IT outsourcing services in the public sector of Kuwait, particularly at its main component, the public health care sector.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116068060","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 23
Issues and trends in computerisation within UK primary health care 英国初级卫生保健电脑化的问题和趋势
Logistics Information Management Pub Date : 2003-06-01 DOI: 10.1108/09576050310483522
Jon Pemberton, Anna Buehring, George Stonehouse, L. Simpson, I. Purves
{"title":"Issues and trends in computerisation within UK primary health care","authors":"Jon Pemberton, Anna Buehring, George Stonehouse, L. Simpson, I. Purves","doi":"10.1108/09576050310483522","DOIUrl":"https://doi.org/10.1108/09576050310483522","url":null,"abstract":"This paper charts the technological developments that have taken place within primary health care during the last 20 years, drawing upon previous research and presenting new survey findings on the current state of computerisation. The survey reveals that 96 per cent of UK practices use a clinical computer system, with repeat and acute prescribing, the collation of annual data and audits/searches being the most well used applications. The move towards the so‐called “paperless” practice is strongly related to GPs’ computing expertise, with larger practices more likely to have gone in this direction. Over half of GP practices now have access to the Internet. Improvement of computing skills appears a major determinant of successful integration of technology within a practice. There is a need to develop a social architecture and learning environment that allows GPs to provide good quality health care with clinical computer systems at its heart.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122816145","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
TeleHealth paradigm for Kuwait’s healthcare 科威特医疗保健的远程保健模式
Logistics Information Management Pub Date : 2003-06-01 DOI: 10.1108/09576050310483826
Abdullah Akber, T. Gough
{"title":"TeleHealth paradigm for Kuwait’s healthcare","authors":"Abdullah Akber, T. Gough","doi":"10.1108/09576050310483826","DOIUrl":"https://doi.org/10.1108/09576050310483826","url":null,"abstract":"Technological developments have shed optimistic light on the future of telecommunications in healthcare. However, problems still prevail in the healthcare industry and the need for an effective solution in a rapidly evolving technological environment is imperative in the coming years. This paper defines the problem within healthcare delivery worldwide and theoretically explores a typical medical scenario in Kuwait, utilising the grounded theory method. It traces the social processes within medical work and network and attempts to understand the underlying relationships between the two. Analysis of the scenario leads to an understanding of the concepts and categories, enabling the interpretation of a theory that forms the basis of an architectural model, resulting in the proposition of a new telehealth paradigm, the pay‐per‐use concept. The research question focuses on the appropriateness of such a concept for the healthcare industry. Anticipates that the proposed new conceptual framework will be the evolving IT solution in healthcare delivery.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"63 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129836703","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
District health information systems in the public sector: health centres in Korea 公共部门的地区卫生信息系统:韩国的卫生中心
Logistics Information Management Pub Date : 2003-06-01 DOI: 10.1108/09576050310483862
D. Han, Heejin Lee
{"title":"District health information systems in the public sector: health centres in Korea","authors":"D. Han, Heejin Lee","doi":"10.1108/09576050310483862","DOIUrl":"https://doi.org/10.1108/09576050310483862","url":null,"abstract":"The public health sector in South Korea introduced district health information systems (DHIS) in health centres in the early 1990s. DHIS aimed to help health centres to provide comprehensive health care services and to achieve effective and efficient management of their works. District health information systems are still being implemented in health centres. Information generated and collected through the systems is to be used by local authorities to plan and manage health services in their areas, and further by the central government to make a health plan and health policy at the national level. However, the adoption and implementation of DHIS by health centres does not meet the initial anticipation. Moreover, reasons for that have not been explored yet. This paper presents the development of DHIS for health centres in Korea, evaluates the project focusing on impacts and problems found in implementing the systems, and provides lessons and recommendations for establishing a nationwide health information network.","PeriodicalId":296825,"journal":{"name":"Logistics Information Management","volume":"70 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128872144","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
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