{"title":"The Digital Equity Leadership Lab (DELL): A case study of community leadership development to promote digital equity and justice","authors":"Colin Rhinesmith, Malana Krongelb, Jie Jiang","doi":"10.15353/joci.v18i1.4875","DOIUrl":"https://doi.org/10.15353/joci.v18i1.4875","url":null,"abstract":"This paper presents the Digital Equity Leadership Lab in Baltimore, Maryland as a case study of community leadership development to promote digital equity and justice. While several studies of community leadership development exist, few are focused on its role in promoting digital equity and justice. This case study attempts to address this gap in the scholarly literature through the following research question: How might DELL serve as a community-based leadership training model to develop the next wave of digital equity leaders? Through our analysis of interviews with community leaders, outside experts, and community foundation staff, we discovered the following three main findings: (1) bringing national policymakers and advocates together with community leaders is powerful and transformative; (2) digital inequality is a social, not a technological problem; and (3) community leaders need access to a shared platform and to each other to create change. These findings suggest that community leaders can benefit from seeing their work within a digital equity ecosystems framework, which calls attention to the importance the interactions that exist among individuals, populations, communities, and their broader sociotechnical environments that all shape the work to promote more equitable access to technology and social and racial justice. This case study report concludes with recommendations for community leaders, including community foundations, working to uncover systemic discrimination shaping digital inequality today to advance digital equity and justice.","PeriodicalId":280460,"journal":{"name":"J. Community Informatics","volume":"93 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128865052","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Constructing Household Routines with the Internet: Assessing the role of the Internet in Normalizing Household Productivity","authors":"Michel Mersereau","doi":"10.15353/joci.v18i1.4679","DOIUrl":"https://doi.org/10.15353/joci.v18i1.4679","url":null,"abstract":"Despite an abundance of literature highlighting the necessity of achieving digital parity in low-income communities, a concrete characterization of the internet as essential household infrastructure remains elusive. The original research presented in this paper uses Social Systems Theory as a framework for investigating how social housing residents use at-home internet to support their household activities and domestic routines. The findings illustrate how internet use within the household can increase the efficiency and breadth of routine activities, and become normalized within the household as a result. The results also highlight the motivations for internet adoption in older adult households, as well as the implications for household labour and finances associated with internet service termination in family households. These findings are relevant for scholars interested in domestic internet use in elderly and family households, and for policymakers hoping to alleviate digital inequity in low-income communities.","PeriodicalId":280460,"journal":{"name":"J. Community Informatics","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115729548","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"impact of the pandemic on communication between local government and citizens in a small village in Tuscany: From the 2021 Community Informatics Research Network (CIRN) Conference","authors":"M. Farinosi, Adriano Cirulli, L. Fortunati","doi":"10.15353/joci.v18i1.4749","DOIUrl":"https://doi.org/10.15353/joci.v18i1.4749","url":null,"abstract":"The COVID-19 pandemic has fostered the increasing use of digitally-mediated communication, which has substituted a large part of the face-to-face encounters, work, political, social, and leisure activities, made impossible during the long period of lockdown. What did this entail in small villages, in respect to both citizens and local government, where face-to-face communication has been more resistant to digital mediation? This study aimed to explore the changes seen in institutional communication, and more generally, in the everyday life of citizens and their relationship with local administrators during the first lockdown in Italy. The context explored was the small-scale local community of Peccioli (Tuscany), a village where face-to face communication usually played a pivotal role in the interaction between local government and citizens. This small village represents a good point of observation to understand whether, in contexts such as this, there has been a change in the balance between different modes of communication similar to that seen in more urban environments.\u0000More specifically, the paper presents the main findings emerging from a study exploring on the one hand, the attitudes and opinions of local administrators regarding institutional communication, and, on the other, the evaluations by citizens of the initiatives and the communication by local government and an analysis of their information behaviors. In the first case, a qualitative approach was used, based on 10 semi-structured interviews with local administrators; in the second case, a quantitative approach was adopted based on a survey conducted with a representative sample of Peccioli’s citizens. The main finding of the study revealed the crucial role of word of mouth, thus indicating that, contrary to what is generally believed, not all communication has become automatically digital during COVID-19.","PeriodicalId":280460,"journal":{"name":"J. Community Informatics","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122011088","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Surfacing Human Service Organizations' Data Use Practices: Toward a Critical Performance Measurement Framework: From the 2021 Community Informatics Research Network (CIRN) Conference","authors":"Alexander Fink, R. V. Roholt","doi":"10.15353/joci.v18i1.4712","DOIUrl":"https://doi.org/10.15353/joci.v18i1.4712","url":null,"abstract":"Community-level data systems, often called collective impact, increasingly define the landscape of human service data creation. Collective impact strategies develop shared performance measurement metrics across numerous human service organizations (HSOs) in a geographic region to move the needle on specific social problems. Such systems encourage funders to support the development of client tracking and data sharing infrastructure, meaning more HSOs have more information about any given client. However, while many HSOs are using more data than ever, questions remain: how is this data being read, understood, and utilized in HSOs? What differences can we discern in organizational operation and service provision?\u0000This study builds on three years of participant observation as program evaluators in youth-serving organizations (a subtype of HSOs) around the world. It also included a national study of youth-serving organizations with a strong focus on data use. Finally, it includes interviews with program staff in youth-serving organizations and focus group data with young people. Situating this data between the literature on performance measurement in HSOs and critical data studies, we surface emerging tensions in the ways youth-serving organizations are creating and using data, drawing to the fore salient questions for those invested in supporting the just use of data and technology for our communities.","PeriodicalId":280460,"journal":{"name":"J. Community Informatics","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127935158","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Madeleine Renyi, Anna Hegedüs, P. Schmitter, F. Berger, T. Ballmer, Edith Maier, C. Kunze
{"title":"Lessons Learned: The Multifaceted Field of (Digital) Neighborhood Development","authors":"Madeleine Renyi, Anna Hegedüs, P. Schmitter, F. Berger, T. Ballmer, Edith Maier, C. Kunze","doi":"10.15353/joci.v18i1.4427","DOIUrl":"https://doi.org/10.15353/joci.v18i1.4427","url":null,"abstract":"In a cross-national project, 14 neighborhoods from Germany, Austria and Switzerland were accompanied on their way to digitally supported neighborhood work. This paper discusses general requirements, choosing a suitable digital tool, the implementation process as well as the challenges faced by the various stakeholders. The following factors have been found to play a major role in sustainable neighborhood work: good fit with overall development strategy, interplay between online neighborhood work and physical interactions, strong existing neighborhood management structures, strategic planning of digitalization activities, start-up funding for innovation activities, and above all, the presence of a committed person or team as well as interesting content to attract users. Depending on the neighborhood, self-managed and individualistic solutions are preferred to generic and/or commercial solutions. There is no ‘fit-for-all’ path to sustainable digitally supported neighborhoods.\u0000 ","PeriodicalId":280460,"journal":{"name":"J. Community Informatics","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130882565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Ethics in Social Design: Definitions, Models, and Perspectives","authors":"Marie Kettlie Andre","doi":"10.15353/joci.v17i.3519","DOIUrl":"https://doi.org/10.15353/joci.v17i.3519","url":null,"abstract":"We are witnessing a proliferation of design, collaborative technological platforms, websites, and networks dedicated to exchanging information of all kinds. These technologies have a positive role and promote social justice, equity, and the rapprochement of cultures. However, several researchers and civil community members wonder about the use of these technologies, the reasons beyond their emergence, and their designers. While technologies are at the forefront of global development, any system to function well needs a framework to support the experiences that would flow from their environment. In all human progress, some voices urge us to be cautious. Given the preponderance of technologies in our environment, what are the principles to regulate these ecosystems? Many studies have highlighted the moral and ethical issues related to the social use of information technology. There have been previous attempts towards finding ways to create suitable rules for these systems. This paper presumes that many of these conduct codes are more user-oriented, and very few are issued to regulate information technology professionals and designers. Therefore, it is urgent to find a way to design socio systems where several entities (organizations and individuals) can collaborate independently and responsibly on-site in their respective spheres on social projects. In this paper, we are trying to provide different perspectives and lines of thought for responsible and safe use of socio systems and collaborative technology platforms.","PeriodicalId":280460,"journal":{"name":"J. Community Informatics","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124361678","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Planning to maintain the status quo? A comparative study of digital equity plans of four large US cities","authors":"Caroline Stratton","doi":"10.15353/joci.v17i.3576","DOIUrl":"https://doi.org/10.15353/joci.v17i.3576","url":null,"abstract":"The term digital equity is at the forefront of municipal government planning to mitigate digital equity. Digital equity signifies a desired future to be achieved, yet its meaning is not well-established. As such, planning for digital equity offers an opportunity for new discursive construction. This study examines how municipal governments have constructed the concept of digital equity through textual evidence, the digital equity plans of Kansas City, MO, Portland, OR, San Francisco, CA, and Seattle, WA. Adopting an approach from critical discourse studies, comparative analysis of the texts demonstrates how digital equity plans conceive of digital equity, characterize current problematic circumstances, and prescribe actions to make change. The plans have strikingly little to say about why digital inequality has emerged, yet they prescribe actions that indicate a more complex understanding of the problem than they articulate. The dynamics of policy diffusion suggest that the work of early adopters will influence other municipalities to create similar plans. Thus, the current moment is ripe for scholars to influence municipal planning for digital equity and participate in its discursive construction in both academic research and policymaking circles. \u0000 ","PeriodicalId":280460,"journal":{"name":"J. Community Informatics","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130882748","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Book Review: The Promise of Access: Technology, Inequality, and the Political Economy of Hope","authors":"Farhan Latif","doi":"10.15353/joci.v17i.4216","DOIUrl":"https://doi.org/10.15353/joci.v17i.4216","url":null,"abstract":"","PeriodicalId":280460,"journal":{"name":"J. Community Informatics","volume":"49 14","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132974327","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"'It is unbelievable how many come to us': : A study on community librarians' perspectives on digital inclusion in Sweden","authors":"M. Gustafsson, E. Wihlborg","doi":"10.15353/joci.v17i.3490","DOIUrl":"https://doi.org/10.15353/joci.v17i.3490","url":null,"abstract":"In advanced, digitalized democratic communities the demands for literacy are a prerequisite for engagement and inclusion, at the same time different forms of divides are omnipresent. By providing access and qualified support to all citizens, public libraries play a central function in the building of democratic and inclusive local communities, being increasingly relied upon by governments to deliver access and support for e-services. Based on a case study of community library services in Sweden, Östergötland, this paper aims to study digital inclusion as reflected in daily practices through the perspective of librarians. In this paper we argue that while advancing digitalisation involves opening of new access and engagement opportunities through empowering digital tools and Internet, it also involves different challenges of exclusion for those who cannot use, choose not to use or have other needs","PeriodicalId":280460,"journal":{"name":"J. Community Informatics","volume":"12 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131574523","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Readily Available Digital Technologies in the Age of Pandemics","authors":"Suchit Ahuja, Arman Sadreddin, Yolande E. Chan","doi":"10.15353/joci.v17i.3613","DOIUrl":"https://doi.org/10.15353/joci.v17i.3613","url":null,"abstract":"Digital technologies and information systems have played a pivotal role during the past SARS pandemic and continue to assist with the recovery process during the ongoing COVID-19 pandemic. Nonetheless, the technologies themselves have advanced significantly and allow ready access and ease of use to individuals, organizations, and communities. We focus on a set of such technologies – Readily Available Digital Technologies (RADT) – and show how they assist during various phases of management of the ongoing crisis. We utilize an existing crisis management framework and emphasize the role and impact of RADTs. Furthermore, we extend the crisis management framework to include a resilience phase and explore examples from extant academic and practitioner literature to demonstrate its applicability in the current context. We invite future researchers to build further on our exploratory framework and highlight its potential contributions.","PeriodicalId":280460,"journal":{"name":"J. Community Informatics","volume":"74 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134297961","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}