{"title":"The Emerging Need for Corporate Social Responsibility and Sustainable Investment in the Healthcare Sector during Covid 19","authors":"Jonika Lamba, Esha Jain","doi":"10.31674/ijrtbt.2022.v06i03.002","DOIUrl":"https://doi.org/10.31674/ijrtbt.2022.v06i03.002","url":null,"abstract":"The present study is a descriptive analysis of the emerging need for CSR and Sustainable Investment during COVID 19. The information has been gathered from unswerving and trustworthy secondary sources including journals, magazines, and newspapers. CSR spending of the top 10 companies in the Healthcare Sector in FY 2018-19 and 2019-20 have been statistically evaluated. The present study also accompanies the implications for sustainable investment in the pandemic period. In the study, it was found that the companies usually contribute to building hospitals, organizing camps for rural people, and giving donations in the hospitals which seems to work as short-term orientation, there is a lot more which a company can offer to enrich the lives of people with proper health and well-being. It was found in the learning that ONGC company have spent all earmarked CSR funds on the healthcare sector in FY 2019-20 which shows the impact of COVID 19 pandemic whereas spending by TCS was the lowest among 10 companies on the Healthcare Sector.","PeriodicalId":274387,"journal":{"name":"International Journal on Recent Trends in Business and Tourism","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129645828","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Will Artificial Intelligence Compliment or Supplement Human Workforce in Organizations? A Shift to a Collaborative Human – Machine Environment","authors":"Radhika Kapoor, Indrajit Ghosal","doi":"10.31674/ijrtbt.2022.v06i04.002","DOIUrl":"https://doi.org/10.31674/ijrtbt.2022.v06i04.002","url":null,"abstract":"Introduction: Artificial Intelligence (AI) is impacting organizations worldwide in the post-covid era, especially service-oriented firms that are attempting to automate most processes. We have observed a significant effect on business consulting businesses that use AI to automate all operational processes and boost employee efficiency by using them for strategic decision-making. This study examines the overall impact of AI on organizations and the human workforce to determine if automation of business processes will eventually replace employees or work more collaboratively, paving the way for more technology jobs soon. Methodology: This study is a conceptual effort to integrate several streams of literature and papers published in the last 3 years in recognized journals such as Web of Science, Scopus, Science Direct, and ABDC to present an overview of AI-led robo-consultants and employees in the business consulting domain. Results: It is predicted that AI will automate some unskilled jobs, but also generate new jobs that require new skill sets. Hence, it is predicted that AI cannot replace humans rather lead to a workplace evolution by working in collaboration with employees being spearheaded by them. In business consulting domain, automation would take up all repetitive tasks including, reporting, invoicing, payment reminders, etc. so that employees can focus on more strategic tasks like client interaction, financial planning and complex decision making. However, it wouldn't lead to the elimination of human jobs, rather create a shift in employer perspective to achieve a balanced human-machine sync.","PeriodicalId":274387,"journal":{"name":"International Journal on Recent Trends in Business and Tourism","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132975409","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"ANALYSIS OF CUSTOMER'S SATISFACTION TOWARDS SERVICE QUALITY OF HOTEL INDUSTRY IN NEPAL","authors":"Meen Bahadur Karki, M. B. Bhatt, Indrajit Ghosal","doi":"10.31674/ijrtbt.2022.v06i01.002","DOIUrl":"https://doi.org/10.31674/ijrtbt.2022.v06i01.002","url":null,"abstract":"The reason to conduct this study is to recognize the influence of service dimension on consumer loyalties on the lodgings and hotels business of Nepal by applying SERVQUAL model. Populace is considered as the deferent lodgings in Kathmandu, Nepal. The discovery of the exploration shows that service quality variables like real service tangibility; reliability, responsiveness; assurance and empathy impact real consumer loyalty. The outcome clarified that the substantial variable is given more noteworthy significance than other helping characteristics aspect by the clients. This examination study reveals that there exists critical positive connection among real and expected others quality elements and consumer loyalty. The review thought about that inn clients experience is the vital element in the cordiality business.","PeriodicalId":274387,"journal":{"name":"International Journal on Recent Trends in Business and Tourism","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121249972","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Role of Training in the Perspective of Virtual Capital: Orchestration of Islamic Human Resources","authors":"Fathor As","doi":"10.31674/ijrtbt.2021.v07i03.003","DOIUrl":"https://doi.org/10.31674/ijrtbt.2021.v07i03.003","url":null,"abstract":"","PeriodicalId":274387,"journal":{"name":"International Journal on Recent Trends in Business and Tourism","volume":"96 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127142025","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Impact of Service Qualities on Customer Satisfaction in Myanmar Heavy Equipment Machinery Industry","authors":"Pyi Kyaw Soe, Amiya Bhaumik, Midhun Chakravarthy","doi":"10.31674/ijrtbt.2021.v07i03.001","DOIUrl":"https://doi.org/10.31674/ijrtbt.2021.v07i03.001","url":null,"abstract":".","PeriodicalId":274387,"journal":{"name":"International Journal on Recent Trends in Business and Tourism","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114703346","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Anang Sutono, Wisnu Rahtomo, Sumaryadi, F. Puksi, Odang Permana, Shaharuddin B. Tahir, Liu Li
{"title":"Smart Halal Destination Ecosystem Model: Measurement and Performance in Tourism Village","authors":"Anang Sutono, Wisnu Rahtomo, Sumaryadi, F. Puksi, Odang Permana, Shaharuddin B. Tahir, Liu Li","doi":"10.31674/ijrtbt.2022.v06i04.005","DOIUrl":"https://doi.org/10.31674/ijrtbt.2022.v06i04.005","url":null,"abstract":"Purposes - This study examines the application of the Smart Halal Destination (SHD) ecosystem model in Pagerharjo tourism village, Yogyakarta. This model is used to measure the effectiveness, efficiency, and integration through technology systems to discover the performance of destination Muslim-friendly competitiveness. Methods - This study uses a quantitative approach to assess a destination as a Muslim-friendly tourism destination. This research was conducted in three stages: Desk Research, Focus Group Discussion, Survey, and Interview. Findings – Based on the results of the assessment of each pillar, element, and attribute, Pagerharjo tourism village has advantages in the product pillar, especially on the attribute of “ambiance” and pillar of policy, especially on the attribute “has a pre-determined superior area”. Meanwhile, the attribute that still needs to be improved is the availability of slaughterhouses/poultry. Overall, Pagerharjo tourism village is considered sufficient to meet the criteria in developing a Muslim-friendly tourism village.","PeriodicalId":274387,"journal":{"name":"International Journal on Recent Trends in Business and Tourism","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128072293","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Challenges of Sustainable Development in Employee Retention of Large-Scale Industries in West Bengal Through Decent Work Indicators","authors":"Saikat Kar, K. Banerjee","doi":"10.31674/ijrtbt.2022.v06i03.005","DOIUrl":"https://doi.org/10.31674/ijrtbt.2022.v06i03.005","url":null,"abstract":"Purpose – The notion of sustainable growth was introduced at the United Nations Conference on Sustainable Development in Rio de Janeiro in 2012. It was decided that developed countries' actions must support all the aims. The MDGs primarily addressed issues in underdeveloped and poor countries, whereas the SDGs also involve rich countries. MDGs assumed a ‘one-size-fits-all’ approach. The two most important factors of survival — the environment and development – are not adequately integrated. On the 25th of September 2015, the United Nations Sustainable Development Summit accepted the global agenda ‘Transforming Our World: the 2030 Agenda for Sustainable Development’. The purpose of the paper is to identify the proper retention strategy required for large scale industries in West Bengal in transition of change and to find the possibility of finding the scope of application of decent work indicators in large scale industries in West Bengal. Methodology - A total sample size of 607 participants from 22 large scale organizations in West Bengal is taken. Questions on decent work indicators are laid out on a five —point Likert scale. [5- Strongly Agree; 4-Agree; 3-Neither Agree nor Disagree; 2- Disagree: 1-Stronly Disagree]. The Secondary data had been collected from published and unpublished research works, research journals & reference books, magazines & Periodicals Newspapers, and websites, etc. This approach can be termed as doctrinal method of study. Results - The primary data reveal that decent work indicators can be used as important criteria for employee retention. This new approach has not been touched by earlier researchers. The objective of decent work is to improve the organization's capacity to handle its internal and external functioning and relationships. All discriminatory practices, unacceptable work conditions and violence including gender-based violence should be abolished. This helps in generating employee trust, belongingness towards organization. These practices are helpful for employee retention in large scale industries. This is growth of informal employment in regular wage category in organized and large-scale industries in West Bengal which is called as ‘formal informalization’. Practical application – Labor market uncertainties grew at a rapid pace in developing countries like India. Formal sector jobs had not been created at satisfactory pace and labor force migration took place towards informal sector. The new challenges have evolved due to rapid globalization in India. Frictional unemployment grew at a great pace in large scale industries in West Bengal. Development of proper decent work system under sustainable development agenda can create protection in the event of changes in economy and society, can reduce fear of change and can improve gainful and productive full employment in an economy.","PeriodicalId":274387,"journal":{"name":"International Journal on Recent Trends in Business and Tourism","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134464244","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Economic Globalization and Income Inequality","authors":"Licong Hu, Yan hu, Amiya Bhaumik","doi":"10.31674/ijrtbt.2021.v07i03.008","DOIUrl":"https://doi.org/10.31674/ijrtbt.2021.v07i03.008","url":null,"abstract":"","PeriodicalId":274387,"journal":{"name":"International Journal on Recent Trends in Business and Tourism","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132150622","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Influential Elements Identification of Memorable Culinary Tourism in Bandung City","authors":"Artin Ar. Hermawanti","doi":"10.31674/ijrtbt.2023.v07i02.002","DOIUrl":"https://doi.org/10.31674/ijrtbt.2023.v07i02.002","url":null,"abstract":"","PeriodicalId":274387,"journal":{"name":"International Journal on Recent Trends in Business and Tourism","volume":"102 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124955910","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Employee Satisfaction and Its’ Impact on Organizational Commitment: A Resource Based Approach","authors":"Md. Faisal-E-Alam, Asma Aktarun Nahar","doi":"10.31674/ijrtbt.2022.v06i02.001","DOIUrl":"https://doi.org/10.31674/ijrtbt.2022.v06i02.001","url":null,"abstract":"Satisfaction of employees and commitment in Nationalized Commercial Banks (NCBs) is of highest concern due to the nature of organizations in Bangladesh. This study directed to assess the influence of employee satisfaction of work on three levels of firms’ commitment such as affective, continuance and normative commitment within NCBs in Bangladesh. The cross-sectional research design is followed in this investigation. Quantitative survey research was carried out and the sample of 100 employees filled up the questionnaire from four NCBs in Khulna City. The outcomes revealed that the employees’ satisfaction is completely related with Affective Commitment (AC). Furthermore, the Continuance Commitment (CC) of employees is significantly predicted by employee satisfaction at the workplace. Finally, the outcomes also show how the Normative Commitment (NC) of employees is positively impacted by their work satisfaction. Owing to research design, caution was taken in making the results’ generalization. The present study might be of interest and practice for banks in formulating strategic Human Resource Management Policies. Because it considers how managers or bosses, or experts understand their employees’ sense of attachment toward a particular organization. This study also highlighted the bank management practices’ nature and significance for the sustainability of the banking sector.","PeriodicalId":274387,"journal":{"name":"International Journal on Recent Trends in Business and Tourism","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115900624","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}