{"title":"Relationship between personality of owner-managers and performance of internet cafes in Free State, South Africa","authors":"Nthabeleng Tsoai, C. Chipunza","doi":"10.4102/sajesbm.v14i1.485","DOIUrl":"https://doi.org/10.4102/sajesbm.v14i1.485","url":null,"abstract":"Background: Although small businesses, including internet cafes, contribute to the country’s economy, the majority of internet cafes fail to survive for more than 2 years after their first year of operation. Aim: The main aim of this article was to promote the growth and survival of small businesses in the telecommunication industry through profiling owner–managers and the business performance of internet cafés in the Free State province, South Africa. Setting: The study focuses on the relationship between the personality of owner–managers and the performance of internet cafés. Methods: This study draws on a quantitative approach in line with the positivist paradigm, with a participation of 88 owner–managers who completed the questionnaires. Results: The findings of the study showed that conscientiousness, agreeableness and openness to experience traits are positively related to the performance of internet cafes. Conclusion: Despite most studies investigating the relationship between the performance of internet cafes and the personality traits of owner–managers, this study concludes that there is a relationship between the two variables. This informs institutions that provide funding for small and medium-sized enterprises (SMEs) to encourage people with conscientiousness, agreeableness and openness to experience personality traits to pursue businesses in the technology industry.","PeriodicalId":274251,"journal":{"name":"The Southern African Journal of Entrepreneurship and Small Business Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121176395","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A framework for closed-loop supply chain adoption by small, medium and micro enterprise fashion retailers in South Africa","authors":"Chenai. Muhwati, Roger H. Salisbury","doi":"10.4102/sajesbm.v14i1.463","DOIUrl":"https://doi.org/10.4102/sajesbm.v14i1.463","url":null,"abstract":"","PeriodicalId":274251,"journal":{"name":"The Southern African Journal of Entrepreneurship and Small Business Management","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131448149","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Investigating small, medium and micro-scale enterprises strategic planning techniques in Johannesburg central business district post-COVID-19 lockdown","authors":"Vukile M. Mkhonza, P. Sifolo","doi":"10.4102/sajesbm.v14i1.483","DOIUrl":"https://doi.org/10.4102/sajesbm.v14i1.483","url":null,"abstract":"Background: Strategic planning assists organisations to capitalise on opportunities that arise and to minimise the threats posed by unstable market environments. Apart from the track record of poor performance amongst some small, medium and micro-scale enterprises (SMMEs) in South Africa, COVID-19 pandemic severely affected more than 55 000 South African SMMEs in March 2020 after the lockdown imposed by the government.Aim: This research study sought to investigate strategic planning techniques or tools implemented by SMMEs post-COVID-19 lockdown in Johannesburg Central Business District (CBD).Setting: The study was conducted at small, medium and micro-enterprises in Johannesburg Central Business District.Methods: A quantitative study was conducted by using an online E-Survey Hero which was distributed to the sample of 169 respondents who were SMME owners and managers in Johannesburg CBD.Results: The results revealed that most SMMEs owners had knowledge on the strategic planning techniques such as the strengths, weaknesses, opportunities and threats (SWOT) analysis, the political, economic, social and technological (PEST) analysis, financial analysis of the competitors and financial analysis of their own business.Conclusion: Small, medium and micro-scale enterprises should take advantage of technology and invest in key skills needed for more effective strategic planning.","PeriodicalId":274251,"journal":{"name":"The Southern African Journal of Entrepreneurship and Small Business Management","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122890676","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Assessing immigrant entrepreneur’s contribution to entrepreneurial development: A case of small retailers in the Mangaung, Free State province","authors":"Lebohang Y. Moloi, L. Mosweunyane, C. Chipunza","doi":"10.4102/sajesbm.v14i1.440","DOIUrl":"https://doi.org/10.4102/sajesbm.v14i1.440","url":null,"abstract":"Background: Despite numerous training programmes by the South African (SA) government equipping citizens with entrepreneurial skills to create businesses for economic development. The country still faces a high rate of liquidation of businesses leading to unemployment.Aim: This article mainly aimed to assess immigrant entrepreneurs’ contribution to entrepreneurial development in the Mangaung Metropolitan Municipality (MMM).Setting: The study focuses on the role that skilled immigrant entrepreneurs play in entrepreneurial development in MMM through Human Capital theory.Methods: Drawing on interpretivist paradigm, the study adopted empirical stance and qualitative approach. A total of 20 participants’ immigrant entrepreneurs and employees from small retailers in MMM were interviewed. Data collected were analysed using the Burnard’s (1991) stage-by-stage method of the semi-structured interviews. Content analysis was used to analyse data collected. Whilst thematic analysis was employed to analyse the data obtained from the face-to-face interviews.Results: Although immigrant entrepreneurs were using their resources to share expertise and experience, most of their employees were not willing to learn. Immigrant entrepreneurs considered government support as a valuable tool when seeking to understand their contribution to developing the citizens. Accordingly, the results demonstrated that entrepreneurial skills transfer via in-store training influenced local citizens’ entrepreneurial mindset and decision to start businesses. The findings also revealed that immigrant businesses might play a critical role in solving entrepreneurial development of SA as government funding was considered to be a tool for skills transfer and entrepreneurial growth.Conclusion: Whilst most studies investigated immigrant-citizen’s entrepreneurial skills transfer process, little attention was given to possible entrepreneurial development mechanisms through business collaboration. The study concludes that human capital in the form of skilled labour has a positive effect on entrepreneurial development. This informs policymakers to prioritise the upskilling of the workforce and contributes towards value-generating economic activities.","PeriodicalId":274251,"journal":{"name":"The Southern African Journal of Entrepreneurship and Small Business Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130762361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effects of successful business practices on business performance: Evidence from immigrant entrepreneurs in Ekurhuleni, South Africa","authors":"Tatenda Chidau, R. Khosa, Magaret Phillips","doi":"10.4102/sajesbm.v14i1.490","DOIUrl":"https://doi.org/10.4102/sajesbm.v14i1.490","url":null,"abstract":"Background: The success stories of immigrant entrepreneurs are well documented worldwide. In South Africa, that success created mixed feelings among the locals as immigrant entrepreneurs are often perceived as being opportunistic and cunning in business. There is not much research on the business practices that are applied and how they influence business performance.Aim: This research study aimed to explore and sought an in-depth understanding of the business practices that immigrant entrepreneurs put into practice and how they affect business performance.Setting: The research was carried out in Germiston and Kempton Park in the Ekurhuleni metropolitan, in Gauteng province. Moreover, the study focused on legally operated businesses by immigrant entrepreneurs.Methods: To enable the exploration of personal experiences, a qualitative research approach was used. Twelve in-depth face-to-face interviews using semi-structured questions were conducted to collect data.Results: The study established that immigrant entrepreneurs in South Africa indeed implemented business practices, and advertising was used by all 12 participants. Word of mouth, which created loyalty, came out as the most trusted and valued business practice that all immigrant entrepreneurs relied on.Conclusion: The study deduces a strong positive relationship between implementing business practices and improved business performance. This study revealed that entrepreneurs applied different business practices (such as advertising, transportation and pricing) simultaneously to promote and improve business performance.","PeriodicalId":274251,"journal":{"name":"The Southern African Journal of Entrepreneurship and Small Business Management","volume":"70 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116058741","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Business model framework for education technology entrepreneurs in South Africa","authors":"Adrian von Maltitz, E. Van der Lingen","doi":"10.4102/sajesbm.v14i1.472","DOIUrl":"https://doi.org/10.4102/sajesbm.v14i1.472","url":null,"abstract":"","PeriodicalId":274251,"journal":{"name":"The Southern African Journal of Entrepreneurship and Small Business Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129721981","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A South African study on antecedents of intention to quit amongst employees in bed and breakfast establishments in the Free State province","authors":"Lebohang Monyaki, C. Chipunza, N. Mashavira","doi":"10.4102/sajesbm.v14i1.462","DOIUrl":"https://doi.org/10.4102/sajesbm.v14i1.462","url":null,"abstract":"Bed and breakfasts (B&Bs) in South Africa are small accommodation establishments that strive to grow, whilst competing with large accommodation establishments (Hikido 2017). They are faced with several challenges such as low-paid employees who are not motivated to work because the work environment is stressful and demanding (Hlanyan & Acheampong 2017). Small accommodation businesses, especially B&Bs in South Africa, are also faced with the challenges of low income during off-seasons (Hsieh & Lin 2010), as well as competition from large accommodation establishments (Van Schalkwyk et al. 2010). It is, therefore, highly likely that B&B employees have high intentions to quit.","PeriodicalId":274251,"journal":{"name":"The Southern African Journal of Entrepreneurship and Small Business Management","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129664144","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"East-African women’s thoughts on stimulating the growth of their mid-scale enterprises","authors":"P. Isabirye, L. Hewitt","doi":"10.4102/sajesbm.v13i1.435","DOIUrl":"https://doi.org/10.4102/sajesbm.v13i1.435","url":null,"abstract":"Background: Some of the obstacles to successful entrepreneurship in emerging economies are embedded in the internal operations and management of enterprises, especially women mid-scale enterprises. This includes the lack of effective strategies that promote the growth of women-owned mid-scale enterprises and their inclination towards necessity-based entrepreneurship, which greatly limits their growth potential.Aim: The study explored the experience and know-how of strategies applied by three high-profiled women-owned mid-scale enterprises in East Africa to stimulate their business growth.Methods: A qualitative research approach, using perspective seeking methods by applying unrestrictive semi-structured questioning was adopted.Results: Findings suggest that women must embrace, recognise and own their internal aspirations and ambition to grow their mid-scale enterprise.Conclusion: Women-owned mid-scale enterprises showed the need to map out their strategic growth plan and it must be built on a solid foundation to justify the need to grow for all stakeholders to buy into it.","PeriodicalId":274251,"journal":{"name":"The Southern African Journal of Entrepreneurship and Small Business Management","volume":"2014 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129716271","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Spurring entrepreneurial intensity through social capital and relationship quality","authors":"W. Munyanyi, Shallone Munongo, David Pooe","doi":"10.4102/sajesbm.v13i1.425","DOIUrl":"https://doi.org/10.4102/sajesbm.v13i1.425","url":null,"abstract":"Background: The rapid increase in the pace of globalisation has been met with increased calls for sustainability as a means to entrepreneurship development. As entrepreneurship and sustainability continue to gain recognition, entrepreneurial intensity has emerged as a critical component of the ecosystem. The entrepreneurial intensity notion conceptualised the extent and frequency of innovation, risk taking, and proactiveness within an organisation.Aim: This study investigated how social interaction and relationship quality, referred to as social capabilities, influences entrepreneurial intensity.Setting: The population comprised all small and medium enterprises (SMEs) in Zimbabwe. An online questionnaire constructed using Google Docs was posted on Masvingo centred Facebook and WhatsApp groups from 15 October 2018 to 19 December 2018.Methods: Based on an extensive review of the theoretical and empirical literature, hypotheses were formulated and then tested using the structural equation modelling framework. The study was based on a sample of 312 SMEs selected through convenience sampling, and data were collected through a self-administered questionnaire based on a five-point Likert scale.Results: The study results back the propositions that social interaction and relationship quality are strongly and positively related to entrepreneurial intensity.Conclusion: In light of the findings, several recommendations are made, but generally, to promote superior innovativeness, risk taking and proactiveness, firms must concentrate on steering up and refining their social capabilities.","PeriodicalId":274251,"journal":{"name":"The Southern African Journal of Entrepreneurship and Small Business Management","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132968801","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Business skills development for a successful fashion business in peri-urban communities, South Africa","authors":"Keshni Nana, H. Van Staden, N. Coetzee","doi":"10.4102/sajesbm.v13i1.401","DOIUrl":"https://doi.org/10.4102/sajesbm.v13i1.401","url":null,"abstract":"Background: Entrepreneurs from disadvantaged backgrounds often possess low levels of education, limited qualifications and training. This also applies to survivalist fashion entrepreneurs in the Sedibeng District Municipality (SDM), Gauteng. Over a third of these entrepreneurs are not formally educated in business skills and may not possess the adequate knowledge to operate their fashion business successfully.Aim: The aim of this research was to investigate the uses and challenges pertaining to business skills amongst fashion entrepreneurs without formal, fashion-related education or training, in order to determine their business skills’ training needs.Setting: The sample population included 105 black, adult fashion entrepreneurs, operating micro, survivalist fashion enterprises within peri-urban, resource-poor communities in the Emfuleni Local Municipality (ELM) of the Sedibeng district. Data for this study were collected from the respondents whilst shopping at fabric and haberdashery stores or from their home-business environments.Methods: A quantitative study applying non-probability, purposive and snowball sampling was performed. Data were collected by means of interviewer-administered questionnaires by trained fieldworkers.Results: The results indicated that the respondents lacked skills in developing business plans and possessed only moderate skills in finance and marketing. The respondents indicated training needs for fashion business skills in all areas of investigation, including developing a business plan, conducting basic bookkeeping, determining correct product pricing, drafting quotations and invoices, developing a budget, conducting basic market research and advertising their products and services.Conclusion: Fashion business skill training programmes should be developed to target and train fashion entrepreneurs without formal fashion-related education or training, contributing to the long-term sustainability of local fashion businesses in South Africa (SA).","PeriodicalId":274251,"journal":{"name":"The Southern African Journal of Entrepreneurship and Small Business Management","volume":"129 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125993101","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}