Problems of Management in the 21st Century最新文献_第6页

THE FACETS AND ECONOMIC BENEFITS OF THE INFORMATION COMMUNICATIONS TECHNOLOGY AND INNOVATIONS USED BY COMMERCIAL BANKS IN KENYA 肯尼亚商业银行使用的信息通信技术和创新的各个方面和经济效益

Problems of Management in the 21st Century Pub Date : 2011-12-05 DOI: 10.33225/pmc/11.02.121

Nixon O Muganda, G. M. Ondimu, P. Magutu

{"title":"THE FACETS AND ECONOMIC BENEFITS OF THE INFORMATION COMMUNICATIONS TECHNOLOGY AND INNOVATIONS USED BY COMMERCIAL BANKS IN KENYA","authors":"Nixon O Muganda, G. M. Ondimu, P. Magutu","doi":"10.33225/pmc/11.02.121","DOIUrl":"https://doi.org/10.33225/pmc/11.02.121","url":null,"abstract":"The recent developments in the Information Communication Technology (ICT) have been received with great interest in research and practice by the banking community the world over. There began to appear theoretical arguments regarding the role of information technology (IT) in creating the value chain at firms and this opened up new lines of inquiry. This paper was a survey on the business value of information communication technologies in the financial departments of commercial banks in Kenya. In recognizing the significance of ICT in economic stability and growth of a country, it should not be lost on the consumers of the technologies that risks abound in every opportunity. It has also been noted that the pace of legislating the sector much of the time is overtaken by technological advancements that are directly linked to the banking sector. The research findings and recommendations are therefore expected to assist in building into the ICT and business value at departmental level, as a body of knowledge. Data was collected from a population that comprised of forty-four commercial banks incorporated and, or licensed to operate in Kenya by 2007. It was found that the two commonly used technological tools in cash management in the finance department are the financial software and e-banking. Also, the five key economic benefits of the information communications technology and innovations that have accrued to the commercial banks in Kenya at their finance departments include: ICT use has ensured proper management of account balances at value dates; ICT has helped in the monitoring and optimization of the sales-cash circuit; ICT has led to system responsiveness to changing user needs; and ICT has helped in the coverage of exchange-rate risk.\u0000Key words: facets, benefits, information communications technology, commercial banks and Kenya.","PeriodicalId":272134,"journal":{"name":"Problems of Management in the 21st Century","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123501684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

COMPETENCE REQUIREMENT DETERMINATION AND DEVELOPMENT IN SUPPLY CHAINS 供应链能力需求的确定和发展

Problems of Management in the 21st Century Pub Date : 2011-12-05 DOI: 10.33225/pmc/11.02.110

Z. Kovács, B. Pató, Noémi Elbert

{"title":"COMPETENCE REQUIREMENT DETERMINATION AND DEVELOPMENT IN SUPPLY CHAINS","authors":"Z. Kovács, B. Pató, Noémi Elbert","doi":"10.33225/pmc/11.02.110","DOIUrl":"https://doi.org/10.33225/pmc/11.02.110","url":null,"abstract":"While production of products became more focused, activities at other location in supply chains are getting to be more complex, diverse. It means that work requires more competencies than before. This paper focuses on two issues of human resources: (1) Individual competence requirements in supply chains. There are more sources for identification competence need: determination from tasks, asking employers, national regulation of professional exams (learning outcome requirements), existing job descriptions. Authors give examples for all. Results show that general competencies have greater importance than it was expected. (2) Case studies available for training purposes in order to develop competencies. They present the related results of three EU projects. During NOVALOG project they redefined jobs, indentified competencies, worked out innovative training case studies. ITS-IT project resulted case studies on operation intermodal terminals. The presently running CENTRAL project updates NOVALOG’s results and go further when works out concrete training modules. \u0000Findings also give an overall picture of the dominant activities and tasks on different hierarchical levels and areas of supply chains in Hungary.\u0000Key words: case study, CENTRAL project, competencies, HR in logistics.","PeriodicalId":272134,"journal":{"name":"Problems of Management in the 21st Century","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115114228","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

THE CONSIDERATION OF MEASUREMENT UNCERTAINTY IN FORECAST AND MAINTENANCE RELATED DECISIONS 在预测和维修相关决策中考虑测量不确定性

Problems of Management in the 21st Century Pub Date : 2011-05-10 DOI: 10.33225/pmc/11.01.46

Csaba Hegedűs, Zsolt Tibor Kosztyán

{"title":"THE CONSIDERATION OF MEASUREMENT UNCERTAINTY IN FORECAST AND MAINTENANCE RELATED DECISIONS","authors":"Csaba Hegedűs, Zsolt Tibor Kosztyán","doi":"10.33225/pmc/11.01.46","DOIUrl":"https://doi.org/10.33225/pmc/11.01.46","url":null,"abstract":"In the field of operations management, most decisions are seen as being based on measurement results. However, every measurement has some uncertainty and therefore managerial decisions can be incorrect. Measurement uncertainty can cause particularly large losses in the case of maintenance decisions, where decision error can cause the breakdown of the entire production or service process. Taking measurement uncertainty into consideration the losses can be decreased. The standards, technical reports and guides dealing with measurement uncertainty use probability approach and focus on the metrology aspect. They do not support a risk based decision based on the forecast of the observed characteristics. In the proposed risk based model the realized (or lost) revenue is treated along with the occurred costs in order to maximize the profit with the help of analytic calculation and simulations. This paper suggests that by treating measurement results as a time series the time of probable failure can be predicted at a given confidence level, this can support the scheduling of maintenance tasks. The uncertainty of measurement and the uncertainty of forecasting can be treated in the same model.\u0000Key words: forecast, measurement uncertainty, risk-based maintenance, stochastic process.","PeriodicalId":272134,"journal":{"name":"Problems of Management in the 21st Century","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116903143","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 5

RETHINKING BUSINESS PROCESS MAINTENANCE RELATED TO CORPORATE CULTURE 重新思考与企业文化相关的业务流程维护

Problems of Management in the 21st Century Pub Date : 2011-05-10 DOI: 10.33225/pmc/11.01.16

F. Bognár, Z. Gaál

{"title":"RETHINKING BUSINESS PROCESS MAINTENANCE RELATED TO CORPORATE CULTURE","authors":"F. Bognár, Z. Gaál","doi":"10.33225/pmc/11.01.16","DOIUrl":"https://doi.org/10.33225/pmc/11.01.16","url":null,"abstract":"Nowadays disciplines of maintenance management are widely applicable in other fields of science as well. This paper shows the possible uses of maintenance strategies in connection with inter-corporate cooperation by determining the relations between procurer and supplier. The objective of the paper is to support the CEOs in describing the business processes maintenance system and its attributes in the company. The research is based on a survey attended by the CEOs of more than 260 companies from different operational fields in Hungary. The basic theory of the research is that the inner operations of a company are driven by the principles of some sort of maintenance strategies or a combination of those. Based on this theory the research answers the question of whether these companies can be integrated into clusters and how they can conclude the expectation systems of the members of a certain cluster towards the suppliers. The paper also shows which corporate culture types are more or less resistant to different failure types of the business processes such as misuse fault, manufacturing fault, systematic fault, etc.\u0000Key words: business process maintenance, maintenance strategy, failure type, corporate culture.","PeriodicalId":272134,"journal":{"name":"Problems of Management in the 21st Century","volume":"62 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128697720","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4

USE OF INFORMATION TECHNOLOGY FOR FINANCIAL MANAGEMENT IN CZECH ENTERPRISES 信息技术在捷克企业财务管理中的应用

Problems of Management in the 21st Century Pub Date : 2011-05-10 DOI: 10.33225/pmc/11.01.38

K. Čebišová

引用次数: 2

MARKETING MANAGEMENT IN CONSTRUCTION INDUSTRY: CULTURAL DIFFERENCES IN CONSUMERS´ HOUSING CHOICE 建筑业营销管理:消费者住房选择的文化差异

Problems of Management in the 21st Century Pub Date : 2011-05-10 DOI: 10.33225/pmc/11.01.136

Maia Burobina Ozdemir

{"title":"MARKETING MANAGEMENT IN CONSTRUCTION INDUSTRY: CULTURAL DIFFERENCES IN CONSUMERS´ HOUSING CHOICE","authors":"Maia Burobina Ozdemir","doi":"10.33225/pmc/11.01.136","DOIUrl":"https://doi.org/10.33225/pmc/11.01.136","url":null,"abstract":"Customer’s culture is a very important element in the international marketing. Raising global competition pressure doesn’t allow companies to ignore culture codes of target groups. Customer’s decision making process about buying a new housing is very complicated. Modern consumer’s preferences are rooted in the mists of the time when our ancestors struggled with nature for their lives; and stay in the field of unconscious. When a modern human buys a home he unconsciously seeks for the same attributes that his ancestors were seeking long time ago. This set of attributes is a culture code for Home. New trends like universality and pragmatism make just temporally changes in consumers’ brains. Producers of such permanent products as houses must pay attention to permanent values not to trends. \u0000The main purpose of our research is to find out unconscious culture codes that influence a customer’s decision making process about buying a new housing.\u0000The primary data from Turkey, Czech Republic and Russia were collected using in-depth interviews. Interviews were conducted among 17 Turkish, 25 Czech and 6 Russian, minimum age of 30, using simple random sampling technique. For the purpose of our research we have used Conceptual analysis of the data gained. In result, we have identified common for each ethnic group patterns. They are Cleanness for Turkey, Nature for Czech Republic and Heat for Russia. Finally, we have made suggestions regarding application of the results to the Marketing mix.\u0000Key words: marketing, consumer behavior, culture, housing, culture code.","PeriodicalId":272134,"journal":{"name":"Problems of Management in the 21st Century","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127692614","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

AN EXPONENTIAL UTILITY APPROACH TO EIGENVECTOR METHOD IN THE ANALYTIC HIERARCHY PROCESS: AN IDEA INTRO 层次分析法中特征向量法的指数效用方法:思想介绍

Problems of Management in the 21st Century Pub Date : 2011-05-10 DOI: 10.33225/pmc/11.01.60

P. Kazibudzki

{"title":"AN EXPONENTIAL UTILITY APPROACH TO EIGENVECTOR METHOD IN THE ANALYTIC HIERARCHY PROCESS: AN IDEA INTRO","authors":"P. Kazibudzki","doi":"10.33225/pmc/11.01.60","DOIUrl":"https://doi.org/10.33225/pmc/11.01.60","url":null,"abstract":"It is crucial for a credible decision making theory to provide unique answers for the alternatives of a decision. However, different methods and algorithms devised in order to elicit true priority vectors from intuitive judgments give different priority vectors, especially when judgments are inconsistent what constantly takes place in the real life. One could deduce that such variety of results that a potential decision maker can obtain violates the uniqueness requirement mentioned above and therefore is seemed unacceptable. On the other hand, it is known that Eigenvalue Method, commonly applied in the Analytic Hierarchy Process, captures transitivity in matrices that are not consistent in the unique way. That could lead to a conclusion that maybe the Eigenvalue Method is necessary and sufficient to facilitate credible decision making based on priority weighting followed by inconsistent matrices comprising pairwise comparison judgments. However, the Eigenvalue Method, despite of obvious advantages, has also few disadvantages that cannot be neglected. A research described in this article gives rise to a new method for priority vectors deriving which coincides with the Eigenvalue Method but avoids its drawbacks. \u0000Keywords: Analytic Hierarchy Process, eigenvalue method, deriving priority vector, optimization models, condition of order preservation.","PeriodicalId":272134,"journal":{"name":"Problems of Management in the 21st Century","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129566415","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

SOME PROBLEMS WITH HUMAN RESOURCE MANAGEMENT IN BULGARIAN TOURIST ORGANIZATIONS 保加利亚旅游组织人力资源管理的若干问题

Problems of Management in the 21st Century Pub Date : 2011-05-10 DOI: 10.33225/pmc/11.01.125

Viara Slavianska

{"title":"SOME PROBLEMS WITH HUMAN RESOURCE MANAGEMENT IN BULGARIAN TOURIST ORGANIZATIONS","authors":"Viara Slavianska","doi":"10.33225/pmc/11.01.125","DOIUrl":"https://doi.org/10.33225/pmc/11.01.125","url":null,"abstract":"The paper presents results from a study, conducted in the beginning of the year, with the purpose to determine how the human resource management function is realized in Bulgarian tourist organizations and specifically to identify possible problems. The study includes fifty accidentally chosen organizations from the hotel keeping branch, of approximately equal size (from three to five star hotels with over 200 employees). Consecutively are presented the practices, connected with basic activities, composing the human resource management, as well as summary results from the analysis given as recommendations for the management.\u0000It has established as a general conclusion that the practices connected with HRM in the investigated hotels, have some positive sides, but dominate the negative aspects that need an elaboration. The taking of actions directed towards improvement of HRM in these organizations is a consequence from the awareness that: 1) the quality of the tourist product in the hotel keeping is in direct dependence on the quality of the human resource, i.е. the policy for its management and 2) in the conditions of a global economic and financial crisis, not only the survival of the organizations but their prosperity as well, are connected mostly with identification and preservation of the quality part of their personnel. \u0000Key words: anti-crisis personnel policy, economical crisis, hotel keeping, human resources, tourism.","PeriodicalId":272134,"journal":{"name":"Problems of Management in the 21st Century","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115258220","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

SUPPORTING E-MARKETING DECISION MAKING BY THE MANAGEMENT OF THE ESZTERHÁZY KÁROLY COLLEGE VIA BEHAVIOUR-BASED SEGMENTATION OF THE VISITORS OF THE INSTITUTIONAL WEB-PAGE 通过对机构网页访问者的行为细分，支持eszterhÁzy kÁroly学院管理层的电子营销决策

Problems of Management in the 21st Century Pub Date : 2011-05-10 DOI: 10.33225/pmc/11.01.26

L. Bóta

{"title":"SUPPORTING E-MARKETING DECISION MAKING BY THE MANAGEMENT OF THE ESZTERHÁZY KÁROLY COLLEGE VIA BEHAVIOUR-BASED SEGMENTATION OF THE VISITORS OF THE INSTITUTIONAL WEB-PAGE","authors":"L. Bóta","doi":"10.33225/pmc/11.01.26","DOIUrl":"https://doi.org/10.33225/pmc/11.01.26","url":null,"abstract":"The increasingly competitive higher educational environment compels the management of universities and colleges to assign high priority to an overall maximisation of client services. Consequently, while academic leaders must become familiar with the aspects of on-line communication much favoured by today’s younger generation, the intensification and improvement of the quality of available on-line services cannot be imagined without reliable information on the Internet use habits and behaviour of clients.\u0000The managers and administrators of Hungarian college and university websites are mostly unfamiliar with the web-related conduct or habits of their customers as in case of long-running web-pages based on an unchanging structure only basic visitor statistics are available at best. Yet marketing communication decisions should be based on information reflecting real website-consumer traits acquired via a more professional analysis. Data mining is one such decision-making support mechanism.\u0000Data mining models are capable of revealing and predicting information hidden beneath the respective critical mass. Therefore inspired by the methodology of marketing science this type of research concentrates on the segmentation of on-line consumers via the elaboration of visitor clusters.\u0000The present article provides a scientific overview and analysis of the main difficulties related to cluster construction, especially the development of the relevant algorithmic forms. The successful application of the model provides much-needed reliable and vital support to the institutional decision making process. Thus pertinent data yielded by cluster research can facilitate more effective on-line service customized to the needs of the users.\u0000Key words: clustering model, data mining, marketing communication, on-line conduct, web-ergonomics.","PeriodicalId":272134,"journal":{"name":"Problems of Management in the 21st Century","volume":"77 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115984222","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

APPRAISING THE IMPACT OF ORGANIZATIONAL COMMUNICATION ON WORKER SATISFACTION IN ORGANIZATIONAL WORKPLACE 评价组织工作场所组织沟通对员工满意度的影响

Problems of Management in the 21st Century Pub Date : 2011-05-10 DOI: 10.33225/pmc/11.01.07

J. Abugre

{"title":"APPRAISING THE IMPACT OF ORGANIZATIONAL COMMUNICATION ON WORKER SATISFACTION IN ORGANIZATIONAL WORKPLACE","authors":"J. Abugre","doi":"10.33225/pmc/11.01.07","DOIUrl":"https://doi.org/10.33225/pmc/11.01.07","url":null,"abstract":"Today, more and more businesses depend on communications for their success since a well-organized communication system is shown to be an important factor in stimulating worker satisfaction in organizations. The purpose of this paper is to assess organizational communication and its impact on worker satisfaction in organizational workplace. The paper examines three Ghanaian organizations in the formal sector using a quantitative survey of ninety respondents to gain information for the study. The chi-square test was used with cross-tabulation of the independent and dependent variables to test and answer the hypothesis and research questions formulated for the study. Findings show that there is a significant relationship between efficient organizational communication and employee satisfaction. Findings also show that organizational communication has a positive impact on employee performance. Analysis of the findings further reveals that workers prefer good leadership communication behavior because it has positive effects on workers in organizations. The study proposes that organizations in the formal sector will achieve their objectives if they pay proper attention to the communication processes through efficient organizational communication in the workplace.\u0000Key words: employee performance, organizational communication, organization, worker satisfaction.","PeriodicalId":272134,"journal":{"name":"Problems of Management in the 21st Century","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114653046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 28