{"title":"Test Objectives","authors":"J. Rowan, S. Rowan","doi":"10.1201/9780429131776-25","DOIUrl":"https://doi.org/10.1201/9780429131776-25","url":null,"abstract":"","PeriodicalId":270082,"journal":{"name":"Call Center Continuity Planning","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124234348","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Other Uses for Your CVM Back-Up","authors":"S. Rowan","doi":"10.1201/9780429131776-20","DOIUrl":"https://doi.org/10.1201/9780429131776-20","url":null,"abstract":"","PeriodicalId":270082,"journal":{"name":"Call Center Continuity Planning","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114212785","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"9 Plan Contents","authors":"J. Rowan, S. Rowan","doi":"10.1201/9780429131776-11","DOIUrl":"https://doi.org/10.1201/9780429131776-11","url":null,"abstract":"","PeriodicalId":270082,"journal":{"name":"Call Center Continuity Planning","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114510346","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Risk Analysis","authors":"J. Rowan, S. Rowan","doi":"10.1201/9780429131776-9","DOIUrl":"https://doi.org/10.1201/9780429131776-9","url":null,"abstract":"","PeriodicalId":270082,"journal":{"name":"Call Center Continuity Planning","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128000210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Plan Stages","authors":"J. Rowan, S. Rowan","doi":"10.1201/9780429131776-7","DOIUrl":"https://doi.org/10.1201/9780429131776-7","url":null,"abstract":"","PeriodicalId":270082,"journal":{"name":"Call Center Continuity Planning","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121002880","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Team Responsibilities","authors":"J. Rowan, S. Rowan","doi":"10.1201/9780429131776-12","DOIUrl":"https://doi.org/10.1201/9780429131776-12","url":null,"abstract":"","PeriodicalId":270082,"journal":{"name":"Call Center Continuity Planning","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122141507","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Planning Philosophy","authors":"J. Rowan, S. Rowan","doi":"10.1201/9780429131776-2","DOIUrl":"https://doi.org/10.1201/9780429131776-2","url":null,"abstract":"","PeriodicalId":270082,"journal":{"name":"Call Center Continuity Planning","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115104155","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Appendices","authors":"J. Rowan, S. Rowan","doi":"10.1201/9780429131776-32","DOIUrl":"https://doi.org/10.1201/9780429131776-32","url":null,"abstract":"","PeriodicalId":270082,"journal":{"name":"Call Center Continuity Planning","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115294092","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"ICH and RTMO","authors":"J. Rowan, S. Rowan","doi":"10.1201/9781420048100.ch16","DOIUrl":"https://doi.org/10.1201/9781420048100.ch16","url":null,"abstract":"","PeriodicalId":270082,"journal":{"name":"Call Center Continuity Planning","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129672058","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Rationalizing Procrastination","authors":"J. Rowan, S. Rowan","doi":"10.1201/9780429131776-5","DOIUrl":"https://doi.org/10.1201/9780429131776-5","url":null,"abstract":"","PeriodicalId":270082,"journal":{"name":"Call Center Continuity Planning","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129023824","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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