Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI)最新文献

{"title":"Faktor Yang Mempengaruhi Pelayanan Kesehatan Terhadap Kepuasan Pasien Rawat Inap Di RSUD DR. R.M. Djoelham Binjai Tahun 2022","authors":"Erlindai Purba, Angelia Putriana, Afifah Roselini Pasaribu","doi":"10.52943/jipiki.v8i1.1137","DOIUrl":"https://doi.org/10.52943/jipiki.v8i1.1137","url":null,"abstract":"Patient satisfaction is a level of patient feeling that arises as a result of the performance of health services obtained after the patient compares with what he expects. The purpose of this study is to have a very strategic role in accelerating the improvement of public health  status  in  providing  health services. This research method uses quantitative research methods with a cross sectional approach. The population in this study were all inpatients at RSUD Dr. R.M Djoelham Binjai totaled 331 patients. The sample to be studied is 76 respondents. The sampling technique in this study used the accidental sampling technique. Data were analyzed by performing chi-square analysis test. The conclusion of this study is based on hypothesis testing using quantitative methods based on simple linear regression test equipment (F test) it was found that the significance value was 0.0053 or less than 0.05, therefore there was a positive influence between the health service variables (X). Caused by several factors, among others, namely physical evidence (Tangible), reliability (reliability), responsiveness (responsiveness), assurance  (assurance), empathy (emphaty) to the satisfaction of inpatients (Y). It is hoped that services that have received a satisfied response from patients will be maintained and improved by measuring the level of patient satisfaction on a regular basis so that they can monitor and maintain the quality of health services.","PeriodicalId":261208,"journal":{"name":"Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI)","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117306785","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Ketepatan Waktu Pengembalian Berkas Rekam Medis Berdasarkan Unsur-Unsur Manajemen Di RSU Bina Kasih Medan Tahun","authors":"Johanna Christy, Siti Suarni Waruwu","doi":"10.52943/jipiki.v8i1.987","DOIUrl":"https://doi.org/10.52943/jipiki.v8i1.987","url":null,"abstract":"Management is a process consisting of regulatory, planning, organizing, directing and controlling activities carried out to determine and achieve goals through the use of human resources and other resources to achieve organizational goals effectively and efficiently. Elements of management include 5M including (Man, Method, Material, Machine, Money). The purpose of this research is to determine the 5 element of The Timely Return of Inpatient Medical Record Files at Bina Kasih Hospital in 2021. This type of research is qualitative with a case study approach. The research was conducted in August-September 2021 which coincided with Bina Kasih Hospital in Medan with 7 subjects and head of medical record informants, the sampling technique used was purposive sampling. The timeliness of returning inpatient medical record files in August 2021 totaled 270 files and the number of inaccuracies in inpatient medical record files was 60.74% machine and money elements.","PeriodicalId":261208,"journal":{"name":"Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI)","volume":"2016 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128715215","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Tinjauan Kejadian Misfiled di Rak Penyimpanan Rekam Medis RSUD Dr. Adjidarmo Kab. Lebak Tahun 2022","authors":"Nabila Raihani, Wiwik Viatiningsih, Noor Yulia, Deasy Rosmala Dewi","doi":"10.52943/jipiki.v8i1.1123","DOIUrl":"https://doi.org/10.52943/jipiki.v8i1.1123","url":null,"abstract":"Misfiled adalah kesalahan dalam penyimpanan rekam medis, ataupun tidak ditemukannya rekam medis di rak penyimpanan. Penelitian ini bertujuan untuk mengetahui gambaran kejadian misfiled di rak penyimpanan rekam medis RSUD Dr. Adjidarmo Kab. Lebak Tahun 2022. Penelitian ini menggunakan metode deskriptif analisis pendekatan kuantitatif dengan cara melakukan observasi dan wawancara. Hasil penelitian dengan 99 sampel diketahui bahwa 9 (9,1%) yang misfiled dan yang tidak misfiled berjumlah 90 (90,9%). Sebagian besar rekam medis yang terjadi misfiled tersebut karena tidak sesuai pada rak semestinya atau dokumen rekam medis yang terletak pada rak lain. RSUD Dr. Adjidarmo Kab. Lebak menggunakan sistem penyimpanan sentralisasi dan sistem penjajaran terminal digit filing. Faktor pertama penyebab terjadinya misfiled di Rumah Sakit tersebut adalah petugas penyimpanan yang diketahui kurangnya tenaga kesehatan rekam medis. Faktor lainnnya adalah pada sarana dan prasarana ruang penyimpanan, dikarenakan belum adanya tracer sebagai pengganti rekam medis yang keluar dari raknya. Saran selalu menggunakan tracer untuk menggantikan rekam medis yang keluar, agar tidak terjadinya misfiled pada penjajaran rekam medis.","PeriodicalId":261208,"journal":{"name":"Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129837904","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Analisis Kualitatif Pengisian Rekam Medis Rawat Inap Di Rumah Sakit Umum Daerah Kabupaten Aceh Tamiang Tahun 2022","authors":"Zulham Andi Ritonga, Ali Sabela Hasibuan, Tasya Adinda Putri","doi":"10.52943/jipiki.v8i1.1228","DOIUrl":"https://doi.org/10.52943/jipiki.v8i1.1228","url":null,"abstract":"Completeness of filling out medical records in hospitals is a must for health workers and can be done using qualitative analysis. The purpose of this study was to determine the qualitative analysis of filling in inpatient medical records at the Aceh Tamiang District General Hospital. This research is a descriptive research with a quantitative approach. The research was conducted at the Aceh Tamiang District Hospital. The population in this study was 1,840 and the sample obtained was 95 inpatient medical records. The results showed that the review of the completeness and consistency of the diagnosis was 90 (95%) accurate and 5 (5%) inaccurate, namely in the inpatient doctor's notes. In the notes and nursing care and nursing diagnoses there were 87 (92%) complete and 8 (8%) incomplete. Review of the consistency of recording the diagnosis, there were 85 (89%) complete and 10 (11%) incomplete. There are 83 medical records (87%) accurate and 12 (13%) inaccurate. Incomplete and inaccurate filling of inpatient medical records is found in the consistency of development records and nursing care. There were 82 (86%) complete and 13 (14%) incomplete records of things that were carried out during treatment and treatment, namely on evidence of implementation of treatment plans, instructions and drug changes, and actions taken which were filled out by nurses. Review of informed consent from 16 inpatient medical records, there were 14 (87%) complete and 2 (13%) incomplete, namely the completeness of the contents of the informed consent filled out by nurses. Review of medical methods or practices, there are 84 (88%) complete and 11 (12%) incomplete, namely on the date and time, the signature / initials is easy to read filled in by the doctor","PeriodicalId":261208,"journal":{"name":"Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI)","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131035068","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Analisis Faktor Penyebab Pending Klaim Rawat Inap Akibat Koding Rekam Medis Di Rumah Sakit Umum Daerah (RSUD) Dr. Soedirman Kebumen","authors":"Aldila Pratama, H. Fauzi, Zahrasita Nur Indira, Prisai Purnama Adi","doi":"10.52943/jipiki.v8i1.1225","DOIUrl":"https://doi.org/10.52943/jipiki.v8i1.1225","url":null,"abstract":"Klaim Jaminan Kesehatan Nasional (JKN) adalah pengajuan biaya perawatan pasien peserta BPJS Kesehatan oleh pihak rumah sakit kepada pihak BPJS Kesehatan yang dilakukan secara kolektif dan ditagihkan kepada BPJS Kesehatan setiap bulannya. Setelah itu BPJS Kesehatan akan melakukan persetujuan klaim dan melakukan pembayaran untuk berkas yang layak, namun untuk berkas yang belum layak klaim atau pending (unclaimed) harus dikembalikan ke rumah sakit untuk diperiksa kembali. RSUD Dr. Soedirman Kebumen adalah rumah sakit yang bekerja sama dengan BPJS untuk memberikan pelayanan kepada pasien melalui sistem pembiayaan, dimana pada pelaksanaannya masih ditemukan masalah-masalah terutama terkait pending klaim. Kejadian pemding klaim di RSUD Dr. Soedirman Kebumen disebabkan oleh beberapa hal diantaranya administrasi, medis, koding, berkas tidak layak dan lainnya. Berdasarkan studi pendahuluan ditemukan berkas pending klaim pada bulan September 2022 sebanyak 163 dari 1041 berkas pasien rawat inap yang menggunakan Jaminan Kesehatan Nasional. Dari permasalahan tersebut maka dilakukan analisis faktor penyebab pending klaim akibat koding melalui penelitian kuantitatif dengan pendekatan fenomenologi. Hasil analisis menunjukan pengembalian berkas klaim pasien rawat inap BPJS Kesehatan di RSUD Dr. Soedirman Kebumen terjadi karena faktor perbedaan presepsi kode diagnosis dalam berkas klaim antara pihak koder rumah sakit dengan pihak verifikator BPJS Kesehatan. Selain itu kekurangan data pendukung sebagai penegakan diagnosis juga mempengaruhi keakuratan kode diagnosis yang mengakibatkan pending klaim. Berdasarkan permasalahan tersebut perlu adanya upaya yang harus dilakukan rumah sakit seperti kegiatan evaluasi terkait kinerja petugas sesuai job description yang ada dan peningkatan kualitas SDM khususnya petugas koding dengan mengadakan pelatihan serta sosialisasi mengenai pembaharuan kebijakan mengenai klaim. Pengoptimalan kegiatan dengan dibuatnya SPO terkait klaim agar dapat meminimalisir kejadian pending klaim.","PeriodicalId":261208,"journal":{"name":"Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121215767","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Review Ketepatan Kode Diagnosis Dan Pending Klaim Rekam Medis Pasien Covid-19 Tahun 2021","authors":"Laili Rahmatul Ilmi, Ratna Prahesti, Praptana Pratana, Ayu Wahyuningsih, Chinara Manuela","doi":"10.52943/jipiki.v8i1.1141","DOIUrl":"https://doi.org/10.52943/jipiki.v8i1.1141","url":null,"abstract":"A complete of medical record and the accuracy of clinical coding is reflect to the quality of medical record documentation. In 2021, the number of pending claim for medical record patient’s covid-19 is 41%, as cause the quality of medical record incomplete. The research aim is to measure the quality of medical records by covid-19   documentation for pending claims and the accuracy of coding Covid-19. The research method is mixed-method sequential explanatory. We used the checklist observation to measure the quality of clinical coding for patient covid-19 and interview guideline to explore the factors of pending claims. The total sampling are 889 of medical records as secondary data was analyze with STATA Version 13. The characteristic of administrative data by gender is man 571 (64,45%), woman 315 (35,35%). the number of classification covid-19 case is probable 25 cases (2,71%), suspected 214(24,15%) and confirmed 648 cases (73,14%). In another hand, the quality of accuracy coding covid-10 use code B34.2 is 377 (42,55%), use code U07.1 is 295(33,30%) and use code Z20.8 is 215 (24.14%). The accuracy of coding covid-19 is 295 (33,30%) and inaccurate 591 (66,70%). we observe the number of pending claims is 222 due to incomplete of signature and full name of physician items in discharge summary form.","PeriodicalId":261208,"journal":{"name":"Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI)","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127576983","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Faktor-Faktor Penyebab Keterlambatan Waktu Pengembalian Berkas Rekam Medis Rawat Inap Dirumah Sakit Islam Malahayati Medan","authors":"Tri Widya Sandika, Akmal Hayati, Sarmaida Siregar","doi":"10.52943/jipiki.v8i1.1227","DOIUrl":"https://doi.org/10.52943/jipiki.v8i1.1227","url":null,"abstract":"Pengembalian rekam medis adalah sistem yang penting di Unit Rekam Medis karena merupakan awal kegiatan sebelum dimulainya pengolahan rekam medis pasien. Ketepatan waktu pengembalian sesuai dengan kebijakan Rumah sakit Islam Malahayati, yaitu 2x24 jam setelah pasien pulang rawat. Dari observasi pada bulan Juni 2022 sering terjadi keterlambatan pengembalian rekam medis rawat inap. Tujuan penelitian ini untuk mengetahui faktor faktor penyebab keterlambatan pengembalian berkas rekam medis rawat inap. Jenis Penelitian ini bersifat penelitian deskriptif dengan metode pengumpulan data wawancara di Rumah Sakit Islam Malahayati. Faktor faktor penyebab keterlambatan pengembalian berkas rekam medis diantaranya kurangnya informasi dan jelas tentang standar waktu pengembalian berkas rekam medis rawat inap, terdapat petugas yang lupa mencatat berks rekam medis yang dipinjam buku ekspedisi. Saran sebaiknya pihak rumah sakit melakukan sosialisasi SOP (Standar Operasional Prosedure) tentang pengembalian berkas rekam medis rawat inap dan melakukan pelatihan tentang rekam medis, pencatatan dan pengembalian berkas rekam medis.","PeriodicalId":261208,"journal":{"name":"Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI)","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122177057","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Analisis Kebutuhan Tenaga Rekam Medis Berdasarkan Beban Kerja Dengan Metode WISN Di Bagian Filling RSU Mitra Sejati Medan","authors":"Yeyi Gusla Nengsih, Lisa Anggriani Tanjung","doi":"10.52943/jipiki.v8i1.1031","DOIUrl":"https://doi.org/10.52943/jipiki.v8i1.1031","url":null,"abstract":"Analisis beban kerja rekam medis sangat diperlukan dalam meningkatkan pelayanan kesehatan di suatu rumah sakit. Hal ini bertujuan untuk menentukan beban kerja mana yang perlu dirampingkan. Selain itu, dengan analisis atau pengukuran beban kerja, pengambilan keputusan berbasis bukti ilmiah dapat dilakukan. Melihat besarnya peran rekam medis dalam pelayanan kesehatan di rumah sakit, maka diperlukan hal-hal apa saja yang diperlukan untuk meningkatkan mutu terbaik di instalasi rekam medis. Tujuan dari penelitian ini adalah untuk mengetahui kebutuhan tenaga rekam medis berdasarkan beban kerja di bagian filling RSU Mitra Sejati Medan. Jenis penelitian ini adalah deskriptif dengan pendekatan cross sectional dengan populasi 4 petugas rekam medis. Tempat penelitian dilakukan di Rumah Sakit Umum Mitra Sejati Medan karena pihak rumah sakit mengalami kendala mengenai persyaratan kerja di bagian filling. Waktu kerja yang tersedia didasarkan pada jumlah jam kerja efektif di bagian rekam medis yaitu 2.200 jam/tahun, dalam 1 hari jam kerja adalah 8 jam. Peraturan tersebut di atas berdasarkan jumlah jam kerja petugas rekam medis di RS Mitra Sejati Medan, jumlah kunjungan rawat jalan sebanyak 6098 pasien/tahun dan untuk pasien rawat inap sebanyak 14789 pasien/tahun sedangkan tunjangan waktu standar petugas adalah 0,01 menit. Berdasarkan hasil perhitungan kebutuhan petugas pengisian dengan metode WISN maka total kebutuhan SDM di unit pengisian rawat jalan adalah 2,89 atau 3 petugas sedangkan petugas unit pengisian rawat jalan RS Mitra Sejati Medan sebanyak 2 orang. Sedangkan total kebutuhan SDM untuk unit pengisian rawat inap adalah 3,11 atau 3 orang petugas, sedangkan staf pengisian rawat inap RSU Mitra Sejati Medan sebanyak 2 orang, sehingga masih diperlukan penambahan petugas rekam medis khusus di bagian filling.","PeriodicalId":261208,"journal":{"name":"Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI)","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133300687","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Perancangan Prototype Sistem Informasi Rawat Jalan pada RSU Aisyah Padang Tahun 2022","authors":"Syamsul Kamal, Yuli Mardi, Rindy Sakila","doi":"10.52943/jipiki.v8i1.1179","DOIUrl":"https://doi.org/10.52943/jipiki.v8i1.1179","url":null,"abstract":"Perancangan prototype   merupakan salah satu metode pengembangan perangkat lunak yang menggunakan pendekatan untuk membuat rancangan dengan cepat dan bertahap sehingga dapat dengan segera dievaluasi kelebihan dan kekurangan dari prototype yang dirancang tersebut kepada  calon pemakai. Dengan metode prototyping ini pengembang dan pemakai dapat saling berinteraksi dan berhubung selama proses pembuatan prorotype berjalan. Dalam Perancangan prototype sistem informasi rawat jalan sangat diperlukan dan dibutuhkan adalah data-data pendukung agar perancangan dapat lebih dikembangkan dan diselaraskan dengan sistem yang ada   pada rumah sakit rumah sakit ‘“Aisyiyah Padang. Perancangan Sistem informasi rekam medis rawat jalan yang ada di rumah sakit tersebut sudah ada dan perlu di analisis lagi apakah sudah relevan untuk kedepannya atau belum.   Dalam melakukan  perancangan prototypsiste informasi rawat jalan digunakan DFD (Data Flow Diagram), ERD (Entity Relation Diagram), Metode langsung wawancara dengan staf rekam medis rumah sakit dan IT untuk mengambil informasi yang dibutuhkan dalam perancangan dan  penyelesaiannya. Tujuan dilakukan penelitian melihat dan menganalisis  sejauh mana perancangan sistem informasi yang sedang berjalan, khususnya bagian rawat jalan dan melihat ke lemahan perancangan sistem  ini dan apakah perancangan sistem yang berjalan berguna bagi rumah sakit atau masih relevan dengan  sekarang ini serta apa perlu dikembangkan lagi lebih spesifik, menganalisis      spesifikasi persyaratan dan perancangan sistem, merancang antarmuka   sistem,   serta   melakukan   evaluai terhadap hasil analisa dan perancangan sistem tersebut. Hasil yang didapatkan setelah melakukan penelitan di rumah sakit Umum ‘“Aisyiyah adalah perlunya pengembangan prototype sistem informasi rawat jalan yang sedang berjalan karena masih terdapat kekurangan dan kelemahan perancangan sistem yang lama yaitu tidak relevan lagi dengan kondisi sistem informasi sekarang.","PeriodicalId":261208,"journal":{"name":"Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124088383","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Comparison of Community Satisfaction with Health Services at Accredited Health Centers in North Sumatra","authors":"Bintang Rizki Angeli, S. Susilawati","doi":"10.52943/jipiki.v8i1.1197","DOIUrl":"https://doi.org/10.52943/jipiki.v8i1.1197","url":null,"abstract":"Puskesmas harus dikelola dengan baik serta dapat menjalankan fungsinya secara maksimal mulai dari sumber daya yang digunakan, proses pelayanan hingga kinerja pelayanan. Dengan demikian, menghasilkan pelayanan  kesehatan  yang  aman  dan  bermutu,  serta  sesuai  kebutuhan  masyarakat. Peneliitian ini bertujuan untuk mengetahui hubungan kepuasan masyarakat terhadap pelayanan kesehatan di puskesmas yang terakreditasi di Sumatera Utara. Penelitian ini menggunakan metode kuantitatif dengan desain cross sectional. Hasil uji statistic dengan uji t yang dilakukan oleh peneliti menunjukkan p value 0,000 (p < 0,05) sehingga Ho ditolak dan Ha diterima, hal ini berarti terdapat komparasi antara tingkat kepuasan masyarakat dengan akreditasi dari puskesmas. Dari penelitian yang dilakukan oleh peneliti, dapat disimpulkan bahwa terdapat hubungan kepuasan masyarakat terhadap pelayanan kesehatan di Puskesmas Terakreditasi di Sumatera Utara. Diharapkan kepada puskesmas-puskesmas yang telah mendapatkan akreditasi, agar tetap menjaga kualitas mutunya.","PeriodicalId":261208,"journal":{"name":"Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI)","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121354341","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}