发布求助
文献互助 智能选刊 最新文献

Proceedings of IPCC 97. Communication最新文献

筛选
英文 中文
Convergence of knowledge engineering and electronic performance support systems 知识工程和电子性能支持系统的融合
Proceedings of IPCC 97. Communication Pub Date : 1997-10-22 DOI: 10.1109/IPCC.1997.637029
M. A. Kabel, R. Kiger
{"title":"Convergence of knowledge engineering and electronic performance support systems","authors":"M. A. Kabel, R. Kiger","doi":"10.1109/IPCC.1997.637029","DOIUrl":"https://doi.org/10.1109/IPCC.1997.637029","url":null,"abstract":"The evolution of the information age continues to redefine the roles of professional communications. The primary focus of conveying generalized knowledge is being overridden by the users' need to find specific knowledge in the almost infinite supply of possible sources now available. Because of the complexity of our working-worlds, people do not have the luxury to absorb and internalize general knowledge, but must instead find ways of quickly finding and using the knowledge and experience of others. This need presents new challenges to professional communicators. Knowledge engineering principles are evolving as a means to address the need for readily accessible knowledge. Electronic performance support systems (EPSS) are evolving in response to the need for information that is framed in the specific context of the task-at-hand. We illustrate the commonalities between the evolving paths, and to propose bridges to converge the paths in a more synergistic manner.","PeriodicalId":255103,"journal":{"name":"Proceedings of IPCC 97. Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129033523","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Performance-based documentation 基于绩效的文档
Proceedings of IPCC 97. Communication Pub Date : 1997-10-22 DOI: 10.1109/IPCC.1997.637054
M. Graham
{"title":"Performance-based documentation","authors":"M. Graham","doi":"10.1109/IPCC.1997.637054","DOIUrl":"https://doi.org/10.1109/IPCC.1997.637054","url":null,"abstract":"This paper presents a method for designing product documentation that relates information to acceptable user performance in acquiring specific skills and knowledge. The method involves selecting, organizing and presenting all information using a performance-based development model. The use of the model is illustrated with examples from actual projects.","PeriodicalId":255103,"journal":{"name":"Proceedings of IPCC 97. Communication","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121668931","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Ethnographic research: students studying their profession within its social context 民族志研究:学生在社会背景下研究他们的专业
Proceedings of IPCC 97. Communication Pub Date : 1997-10-22 DOI: 10.1109/IPCC.1997.637032
L. Deming
{"title":"Ethnographic research: students studying their profession within its social context","authors":"L. Deming","doi":"10.1109/IPCC.1997.637032","DOIUrl":"https://doi.org/10.1109/IPCC.1997.637032","url":null,"abstract":"Having students learn many kinds of research is valuable to them as students and professionals. A form of primary research with which most technical communication students are unfamiliar is ethnography. This paper describes an ethnographic research project in a technical communication course and explains the purpose, preparation, procedure, and value of the project to the students, the subjects, and the curriculum. The paper also mentions potential problems and possible solutions.","PeriodicalId":255103,"journal":{"name":"Proceedings of IPCC 97. Communication","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115879355","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
WebFeat: managing a complex Web design project in an academic environment WebFeat:在学术环境中管理复杂的网页设计项目
Proceedings of IPCC 97. Communication Pub Date : 1997-10-22 DOI: 10.1109/IPCC.1997.637058
J. Ramey
{"title":"WebFeat: managing a complex Web design project in an academic environment","authors":"J. Ramey","doi":"10.1109/IPCC.1997.637058","DOIUrl":"https://doi.org/10.1109/IPCC.1997.637058","url":null,"abstract":"WebFeat was a World Wide Web site design project undertaken on behalf of six units (five departments and an administrative office) in the College of Engineering at the University of Washington. The effort was undertaken by seven student/faculty/staff teams: six teams supporting the six participating units and a seventh \"core\" team to provide design and technical guidance for the overall effort. The management of this project required innovative coordination and communication strategies. However, the success of the project derived as much from conventional as from innovative project management features. The four main success factors for the project, beyond the plain excellence of the students taking part, were the sharing of physical office space, the use of face-to-face meetings, the use of online/paper tracking and reporting tools and the use of team-building e-mails.","PeriodicalId":255103,"journal":{"name":"Proceedings of IPCC 97. Communication","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121452526","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Author and reader in instructions for use 作者和读者在使用说明
Proceedings of IPCC 97. Communication Pub Date : 1997-10-22 DOI: 10.1109/IPCC.1997.637033
M. Steehouder
{"title":"Author and reader in instructions for use","authors":"M. Steehouder","doi":"10.1109/IPCC.1997.637033","DOIUrl":"https://doi.org/10.1109/IPCC.1997.637033","url":null,"abstract":"Instructions for use should not be seen as merely instrumental-they should also persuade the reader to read the text and to act accordingly. Moreover, they should establish a positive image of the product and the manufacturer. In this paper, a collection of instructions for use is used to identify strategies that technical writers apply to fulfill these 'rhetorical' demands; especially strategies that involve the author-reader relationship. The analysis shows that the implied author's role is not only that of a neutral instructor, but also that of a teacher or a salesman. The reader is not only addressed as a technical 'operator', but also as a 'user' who applies the product in a 'real-life task'. The analysis also shows that technical writers sometimes use subtle politeness strategies to compensate for 'face threatening acts' (FTAs). However, all of these rhetorical strategies seem to be applied very unsystematically and often clumsily. The conclusion is that technical writers may be aware of rhetorical demands for their documents, but that the instrumental function still is paramount in their eyes.","PeriodicalId":255103,"journal":{"name":"Proceedings of IPCC 97. Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130662496","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
A formative evaluation method for designing WWW sites 万维网网站设计的形成性评价方法
Proceedings of IPCC 97. Communication Pub Date : 1997-10-22 DOI: 10.1109/IPCC.1997.637049
Donald E. Zimmerman, Michel Muraski, E. Estes, B. Hallmark
{"title":"A formative evaluation method for designing WWW sites","authors":"Donald E. Zimmerman, Michel Muraski, E. Estes, B. Hallmark","doi":"10.1109/IPCC.1997.637049","DOIUrl":"https://doi.org/10.1109/IPCC.1997.637049","url":null,"abstract":"Since 1995, the World Wide Web has grown exponentially, with thousands of individuals, businesses and organizations developing and posting home pages. Some companies and organizations invest thousands of dollars and hundreds of hours developing highly artistic and visually-pleasing pages only to discover that their users become lost when navigating their site, have trouble reading the on-screen text and cannot find the information they seek. Consequently, users never return to their Web site. While numerous authors provide HTML tagging guidelines for developing Web pages, few authors have provided research-based guidelines from information design, interface design, hypertext, legibility and related research. To make Web pages more effective, developers can turn to (1) communication science-based guidelines for enhancing Web site design, and (2) formative evaluation methods. In our presentation, we outline a formative evaluation methodology to help Web page authors improve their Web pages, and illustrate the process with findings from our Web design research that began in 1994.","PeriodicalId":255103,"journal":{"name":"Proceedings of IPCC 97. Communication","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127875712","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
Corporate downsizing: opportunity for a new partnership between engineers and technical writers 公司精简:工程师和技术作家之间建立新伙伴关系的机会
Proceedings of IPCC 97. Communication Pub Date : 1997-10-22 DOI: 10.1109/IPCC.1997.637069
J. Ramsay
{"title":"Corporate downsizing: opportunity for a new partnership between engineers and technical writers","authors":"J. Ramsay","doi":"10.1109/IPCC.1997.637069","DOIUrl":"https://doi.org/10.1109/IPCC.1997.637069","url":null,"abstract":"Roles are changing in the leaner, meaner high tech workplace. Downsized companies have fewer people to do the same amount of work, and those who remain need to pick up many of the tasks that others used to perform. Engineers and technical writers need to broaden their skill bases in order to survive in today's competitive environment. Engineers need to expand their technical skill sets to include communication skills. Technical writers need to add human factors and training to their skill sets. The paper describes how technical writers can help engineers cope with documentation tasks assigned to them and, in the process, broaden the skills of both writers and engineers to make them more competitive in the workforce. Acting as partners in the documentation process, engineers and technical writers can work together to produce documentation with greater technical accuracy and usability than would have been possible had they been working separately in their traditional specialized roles.","PeriodicalId":255103,"journal":{"name":"Proceedings of IPCC 97. Communication","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124672762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Guided systems versus interactive online help 引导系统vs .交互式在线帮助
Proceedings of IPCC 97. Communication Pub Date : 1997-10-22 DOI: 10.1109/IPCC.1997.637024
P. Westendorp
{"title":"Guided systems versus interactive online help","authors":"P. Westendorp","doi":"10.1109/IPCC.1997.637024","DOIUrl":"https://doi.org/10.1109/IPCC.1997.637024","url":null,"abstract":"In this study a guided system for the operation of a telephone system is compared with a system with a command-line interface. The system with a command-line interface was designed with three different online help systems: index-based, context-sensitive and interactive respectively. A user test showed that guided systems are most efficient and command-line interfaces are less efficient for novice users. Additional tests showed that the efficiency of a command-line interface may be improved by adding an interactive online help function. With this function the user can apply the information immediately without remembering it and without leaving the help function.","PeriodicalId":255103,"journal":{"name":"Proceedings of IPCC 97. Communication","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116389753","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A Taste of Forum (and a Taste of IPCC 98) 品味论坛(和品味IPCC 98)
Proceedings of IPCC 97. Communication Pub Date : 1997-10-22 DOI: 10.1109/IPCC.1997.637078
L. Moretto, R. Blicq
{"title":"A Taste of Forum (and a Taste of IPCC 98)","authors":"L. Moretto, R. Blicq","doi":"10.1109/IPCC.1997.637078","DOIUrl":"https://doi.org/10.1109/IPCC.1997.637078","url":null,"abstract":"This workshop will prepare you to take part in a full “Forum ”presentation at next year’s YPCC, to be held in Quebec CityJi.om September 23-2.5, 1998, and at Forum 2000 to be held in Europe in the year 2000. It will be theJirst time the Forum concept has been attempted in a North American communication conference. To prepare you for this uniquejorm ofpresentation, the workshop will echo, in briej the one-day of training given to presenters who attended the extraordinarily successful Forum 9.5 in Dortmund, Germany, two years ago.","PeriodicalId":255103,"journal":{"name":"Proceedings of IPCC 97. Communication","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130732253","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Effects of project documents on product usability: a study of writing in software projects 项目文档对产品可用性的影响:软件项目写作研究
Proceedings of IPCC 97. Communication Pub Date : 1997-10-22 DOI: 10.1109/IPCC.1997.637065
L. Olsen, B. Mirel
{"title":"Effects of project documents on product usability: a study of writing in software projects","authors":"L. Olsen, B. Mirel","doi":"10.1109/IPCC.1997.637065","DOIUrl":"https://doi.org/10.1109/IPCC.1997.637065","url":null,"abstract":"We designed and piloted a technical communications course for software engineering majors offered concurrently with the upper level project course in software design. A third of the design course students jointly enrolled in the writing class. One goal of the collaborative courses was to use writing to improve the quality and usability of students' software. We studied the effects of writing on students' user centered beliefs and design practices and on the usability of their products through surveys, document analyses, expert reviews, and user test results. When possible, we compared the usability processes and products of teams who took and did not take the writing class. Our findings show that the synergy resulting from this interdisciplinary approach effectively sensitized students to user centered design, instilled in them a commitment to it, and helped them develop usable products.","PeriodicalId":255103,"journal":{"name":"Proceedings of IPCC 97. Communication","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130017676","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
首页 上一页 下一页 尾页
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整，为了账户安全，请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们：info@booksci.cn Book学术提供免费学术资源搜索服务，方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号：481959085
Book学术官方微信