{"title":"Analysis Of The Level Of Service User Satisfaction With Services At The Bakauheni Ferry Port","authors":"Elfita Agustini, Miko Priambudi, Deafrihatino Deafrihatino","doi":"10.54249/iwj.v3i1.55","DOIUrl":"https://doi.org/10.54249/iwj.v3i1.55","url":null,"abstract":"Bakauheni Port is a crossing port located in Bakauheni District, South Lampung Regency which has an area of 452,458 m2 (Transportation Research and Development Agency, Ministry of Transportation, 2010). Based on the functional character of the Bakauheni port, it is included in the National Route, which is a route that connects the two provincial capitals. The Bakauheni - Merak crossing port is one of the most congested crossing ports. Bakauheni - Merak port is separated by the Sunda Strait which has a distance of about 33.6 km which can be reached in 120 minutes while loading and unloading ships takes 45 minutes. Based on observations in the field, there are several services that have not been carried out properly, so that service users feel dissatisfied and uncomfortable while they are at the Bakauheni Ferry Terminal. The method used to analyze existing problems is the Customer Statisfaction Index and Importance Performance Analysis. Based on the results of the analysis, it was found that the passenger satisfaction index was 64.9% and there were 4 service attributes in quadrant I that had to be improved and improved. Based on the results of the analysis, it is concluded that there are several service attributes that do not run optimally, these service attributes include safety equipment facilities (APAR, evacuation route instructions), CCTV, waiting rooms, health facilities.","PeriodicalId":252040,"journal":{"name":"IWJ : Inland Waterways Journal","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124734108","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mir Akmam Noor Rashid, Paulina M Latuheru, Dio Deski Putra Maros
{"title":"Traffic Management Review Of Passenger And Vehicle In Kariangau Ferry Port, East Kalimantan Province","authors":"Mir Akmam Noor Rashid, Paulina M Latuheru, Dio Deski Putra Maros","doi":"10.54249/iwj.v1i1.7","DOIUrl":"https://doi.org/10.54249/iwj.v1i1.7","url":null,"abstract":"\u0000 \u0000Kariangau Ferry Port is one of the ferry ports located in the province of East Kalimantan. At this time in the harbor is a lot of people and vehicles who are not interested can enter the territory of the port causes the port to be less orderly asintroduction / pickup entering the harbor area, the crossing at some point due to the lack of supporting facilities such as signs and road markings. This occurs due to the lack of zoning in accordance with the Regulation of the Minister of Transportation Number 29 of 2016 on Sterilization Harbor. In order to ease the flow of traffic both incoming and out of the harbor area by implementing a zoning system based regulation Number 29 of 2016 concerning sterilization ferry ports and regulate traffic flow Seaport Crossing by the Director General of Land Transportation Regulation Number SK.242 / HK. gangway for passengers Then the addition of amenities such as signs, weigh bridge, road markers in order to become a regular port. \u0000 \u0000","PeriodicalId":252040,"journal":{"name":"IWJ : Inland Waterways Journal","volume":"80 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126190483","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence Of Using Video Materials And Attitude In Listening Towards The Listening Ability At The Second Level Cadets Of Diploma Iii Inland Water And Ferries Transport Palembang","authors":"Oktrianti Diani, Dewi Kartikasari","doi":"10.54249/iwj.v1i2.12","DOIUrl":"https://doi.org/10.54249/iwj.v1i2.12","url":null,"abstract":"This study investigated to find out whether or not there were any significant differences of the second level cadets’ listening ability and listening attitude using video materials. By using questionnaire forty cadets were selected as the sample and equally divided into experimental and control groups. By applying pretest and post-test control group design the treatment was only given to the experimental group. The data were analyzed by using three techniques: they were the statistical analysis on measuring homogeneity and normality data, independent t-test, and two-way ANOVA. Due to the research findings, it was found that (1) there was significant difference in listening ability between positive and negative attitude students who were taught by using Video materials (0.000<0.05). (2) there was significant difference in listening ability between positive and negative attitude students who were taught by using conventional technique (0.000<0.05). (3) there was significance difference in listening ability between positive and negative attitude students who were taught by using video materials and those who were taught by using conventional technique (0.000<0.05). (4) there was a significant interaction effect of Video materials and listening attitude towards the listening ability at the second level cadets of D III Inland Water and Ferries Transport Palembang (0.020 < 0.05).","PeriodicalId":252040,"journal":{"name":"IWJ : Inland Waterways Journal","volume":"53 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122549476","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Review of Safety Equipment in Shipping (Float Tools) in The KMP. Tanjung Burang, on Ulee Lheue – Balohan Tracking","authors":"Chairul Insani Ilham, Broto Priyono, Ryan Havis","doi":"10.54249/iwj.v1i1.4","DOIUrl":"https://doi.org/10.54249/iwj.v1i1.4","url":null,"abstract":"\u0000 \u0000The Ulee Lheue Ferry Port is managed by the Department of Transportation port city of Banda Aceh. The crossing port serves two tracks with 3 Ro-Ro ship operating and ship jetfoil 2. One important component in ferry transport is safety. Safety is not only to the service user but also to the crew. On ships operating in the Ulee Lheue Ferry Port there are many safety devices such damaged lifejacket, lifebuoy, lifeboat and the number of safety devices that do not fit the needs of the vessel based on the Safety Of Life At Sea (SOLAS).The conditions and the amount of safety equipment must be considered in terms of both the feasibility of tools and appropriate equipment so that in the event of emergency safety tools that exist can be used with either as a form of implementation of aspects of the safety of passengers on board. The number and condition of safety equipment that does not comply with the requirements could endanger the safety of lives of the passengers in case of accident. The number of safety devices must be able to accommodate the number of passengers and crew on board. \u0000 \u0000","PeriodicalId":252040,"journal":{"name":"IWJ : Inland Waterways Journal","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123047389","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Ship Optimalization Model at The Pemenang Port in West Lombok Regency","authors":"Chairul Insani Ilham","doi":"10.54249/iwj.v1i2.11","DOIUrl":"https://doi.org/10.54249/iwj.v1i2.11","url":null,"abstract":"Pemenang of the harbor is one of the Ports located in West Lombok regency. Seaport Village Pemenang connect with the three Gili. Gili Air, Gili Meno and Gili Trawangan, Gili where to go to the third can not be by road, but the number of boats are available at the Port Pemenang does not match the number of passengers at the Port so that the ship - its can not operate every day. The analysis used in analyzing the existing problems in the Pemenang's Port is: Load Factor Analysis, Needs Analysis of the Canoe Motor Boat. Based on the results obtained from the data analysis needs of an ideal Canoe Motor Boat operating in the Port Ward Pemenang of Gili Air trajectory for the year 2008 as many as four ships, with restrictions on the number of trips for each trip is 2 - each ship.","PeriodicalId":252040,"journal":{"name":"IWJ : Inland Waterways Journal","volume":"69 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130842067","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analysis Of The Use Of Self-Protective Equipment (PPE) In Boom Baru Port Of Palembang","authors":"Y. Komalasari","doi":"10.54249/iwj.v1i2.16","DOIUrl":"https://doi.org/10.54249/iwj.v1i2.16","url":null,"abstract":"In an effort to implement work procedures safely and avoid working risks to loading and unloading activities, awareness of the loading and unloading workers (TKBM) is required to apply Occupational Safety and Health (K3) rules through the use of Personal Protective Equipment (PPE). The fact that occurs when this, the application of the use of Personal Protective Equipment (PPE) in loading and unloading activities at the Port is still lacking, even though the loading and unloading activities are high operational activities that can cause various risks of accidents, especially risks to occupational safety and health. The purpose of this study was to evaluate the process of implementing Occupational Safety and Health (K3) to Unloading Workers at the Boom Baru Port of Palembang through the use of Personal Protective Equipment (PPE). The study used survey questions and direct interviews in the field, followed by identification of project locations, visual surveys in the project and documentation taking in the field. Implementation of the use of Personal Protective Equipment (PPE). At the Boom Baru Port of Palembang, it has not been going well because of the lack of implementation of the supervisory function of the TKBM Cooperative and from the regulatory side of the Palembang Port Authority and Port Authority (KSOP).","PeriodicalId":252040,"journal":{"name":"IWJ : Inland Waterways Journal","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121277312","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Port Of The Inland Waterways","authors":"Argo Victoria Ong","doi":"10.54249/iwj.v1i2.19","DOIUrl":"https://doi.org/10.54249/iwj.v1i2.19","url":null,"abstract":"Inland water harbor is a port located in the inland waters of a large river that can be navigated, canal / river or in a lake. The inland port can function like a seaport with various loading and unloading activities including container ships, tankers, roro ships and so on like the Boom Baru port in Palembang, Trisakti Port located in the suburbs of Banjarmasin, the capital of South Kalimantan Province, is located on the banks of the Barito River, about 20 miles from the mouth of the Barito River at position 03 \"20\" 18 \"LS, 114\" 34 \"48\" East. Banjarmasin port is a major supporter of sea transportation which directly or indirectly plays an active role in the economic development of South Kalimantan Province. Because through inland waters usually the draft ship is not too deep depending on the river being passed.","PeriodicalId":252040,"journal":{"name":"IWJ : Inland Waterways Journal","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114357266","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analysis Of Fast Ship Requirements In The Lembar Crossing Port - Padangbai In 2018","authors":"Surnata Surnata, B. Setiawan","doi":"10.54249/iwj.v1i2.17","DOIUrl":"https://doi.org/10.54249/iwj.v1i2.17","url":null,"abstract":"Transportation needs in an area caused by the interaction between social and political activities, as well as tourism in the area. Transportation plays a very important role in the success of the development of an area, which has a role as a liaison between one region and another separated by the presence of water, the role of transportation is also very closely related to development, and stimulates new activities in the development of the transportation system into a very important and very useful role in the smooth development of the wheel, strengthening unity and unity that affects all aspects of life. The conditions of West Lombok Regency which is close to Bali Island which is separated by the Lombok Strait, this causes crossing transportation is the main transportation of goods or passengers that can be reached by the community in supporting equitable development. Crossing transportation has an important role to provide support for economic growth, especially crossing. The position of transportation becomes one of the decisive elements in order to guarantee the economic development of the community. As the economy progresses, the role of transportation increases. This is due to the economic dependence on transportation to be greater because it must always be guaranteed smoothness in the flow of goods and passengers quickly, cheaply and safely from Padangbai Port to Lembar Harbor or vice versa. Lembar Crossing Port is one of the Crossing Ports located in West Lombok Regency which serves the Lembar - Padangbai Crossing. At the Crossing Port Lembar there is a ferry transportation company operated by PT. Indonesia Ferry ASDP Branch of Lembar.","PeriodicalId":252040,"journal":{"name":"IWJ : Inland Waterways Journal","volume":"11 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114108738","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Safety Standard Of River Transportation (Speedboat) In Musi Port Of River Pasar 16 Ilir Palembang","authors":"Kodrat Alam","doi":"10.54249/iwj.v1i2.14","DOIUrl":"https://doi.org/10.54249/iwj.v1i2.14","url":null,"abstract":"South Sumatra is one of the provinces that has a large area of water. Musi River is the main means of transportation in several sub-districts in South Sumatra. The problem discussed in this study is \"What is the safety standard for river transportation passengers (speed boat) at Musi river Pasar 16 Ilir Palembang?\" The purpose of this study was to determine the safety standards for river transportation (speedboat) passengers in the Musi River flow area at Pasar 16 Ilir, Palembang. The results of this study are expected to be useful for the teaching of literary readers, and for further researchers.1) for passengers, this research can be used as a reference in knowing passenger rights for safety in travel. 2) for the driver, this research can increase professionalism in driving, it can be used in increasing service to passengers and increasing professionalism of drivers and developing plans for the development of transportation infrastructure in the Musi River in Palembang. The method used by researchers is a descriptive method with a qualitative approach. Based on the results of research and discussion, safety standards for speedboat passengers in the Musi River flow area, there are several Minister of Transportation regulations that have not been implemented, such as emergency exits on large speedboats, the absence of traffic signs in the Musi River area which causes the speedboat driver to not know the state of the river like the presence of trees and stones in the water. Safety equipment such as life jackets or life jackets, and buoys amount to only around 10% per boat. There is no record of the passenger, the passenger pays the transportation fee directly to the driver.","PeriodicalId":252040,"journal":{"name":"IWJ : Inland Waterways Journal","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129831231","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Evaluation of Passenger Service at Board of KMP. Trevallies on Bastiong - Sofifi Tracking, North Maluku Province","authors":"Doharman Lumban Tungkup, Surnata Surnata, Syadza Yasminra","doi":"10.54249/iwj.v1i1.6","DOIUrl":"https://doi.org/10.54249/iwj.v1i1.6","url":null,"abstract":"\u0000 \u0000North Maluku province that thousands Kota Ternate is located at the foot of Mount Gamalama for 11 (eleven) years and after 11 (eleven) years of transition and preparation of infrastructure, capital of North Maluku province was transferred to the City of Sofifi located on Halmahera Island is an island greatest. Bastiong harbor crossing in the city of Ternate serves to connect the three (3) separate island with waters of Ternate, Tidore and Halmahera. For the creation of services that match the level of passenger service, the necessary analysis using the method of conformance level of minimum service standards with existing conditions. Based on this analysis it was concluded that there are variables that are still lacking in the service of some ferry transport as not Information not available yet and Safety Facility that is easily visible and affordable form of health workers, wheelchair and stretcher, Has not provided information security problems are easily visible and clearly legible, not yet available proper temperature control facilities, toilet facilities according to the needs of passengers, canteen / cafeteria clean and separate from the passenger space as well as using electric stoves, are not yet available facilities Wheelchairs and Special Room Special Room facilities Wheelchairs users. \u0000 \u0000","PeriodicalId":252040,"journal":{"name":"IWJ : Inland Waterways Journal","volume":"75 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127372549","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}