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Handbook of Research on Social Impacts of E-Payment and Blockchain Technology最新文献

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Leveraging Green IoT and Blockchain Technology in the Era of Transformative Digitalization 数字化转型时代的绿色物联网与区块链技术
Handbook of Research on Social Impacts of E-Payment and Blockchain Technology Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-9035-5.ch008
M. R. H. Polas, R. Saha, Bulbul Ahamed
{"title":"Leveraging Green IoT and Blockchain Technology in the Era of Transformative Digitalization","authors":"M. R. H. Polas, R. Saha, Bulbul Ahamed","doi":"10.4018/978-1-7998-9035-5.ch008","DOIUrl":"https://doi.org/10.4018/978-1-7998-9035-5.ch008","url":null,"abstract":"This study focuses on the role of new blockchain technology in the green IoT ecosystem, highlights essential aspects for developing a green IoT ecosystem, and investigates how blockchain technology contributes to a greener IoT environment. Data from 360 Peruvian (Latin American) SME top managers (two informants from each of 180 SMEs) were quantitatively analyzed using Smart PLS 3.0 (SEM) and SPSS V25. The purpose of this study was to look into the direct impact of attitude, knowledge, and perceived ease of use on blockchain technology adoption for green energy usage. These three parameters' indirect effects on perceived feasibility were also evaluated. The investigations demonstrated a positive and significant association between blockchain technology adoption and perceived ease of use for green energy usage. There is no typical link between green energy usage attitudes and blockchain technology adoption. Furthermore, the data revealed that perceived feasibility mediates the impact between attitude and knowledge and blockchain technology adoption for green energy usage.","PeriodicalId":248997,"journal":{"name":"Handbook of Research on Social Impacts of E-Payment and Blockchain Technology","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126370443","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Prospects and Challenges of Mobile Financial Services (MFS) in Bangladesh 孟加拉国移动金融服务(MFS)的前景和挑战
Handbook of Research on Social Impacts of E-Payment and Blockchain Technology Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-9035-5.ch017
Dhanonjoy Kumar
{"title":"Prospects and Challenges of Mobile Financial Services (MFS) in Bangladesh","authors":"Dhanonjoy Kumar","doi":"10.4018/978-1-7998-9035-5.ch017","DOIUrl":"https://doi.org/10.4018/978-1-7998-9035-5.ch017","url":null,"abstract":"Microelectronic payment systems are speedily replacing the ordinary modes of payment. Electronic payment systems require online financial transactions that utilize some digital financial devices. They have allowed government, businesses, and financial institutions to propose a multiple of payment opportunities to their customers. These payment opportunities include charge account credit, master card, mobile banking, and automatic teller machine and payments bills through the mobile. Mobile financial services (MFS) performed a crucial role within the present online business and other business and financial services performed within the busy and pandemic world. The study is empirical in nature of MFS and its implications in Bangladesh. Finally, the study presents an overview of challenges and prospects of MFS in Bangladesh, focusing on some development strategies for policy holders. Researchers propose how MFS operators solve the MFS-related problems, overcome the challenges, satisfy the customers, and increase their service.","PeriodicalId":248997,"journal":{"name":"Handbook of Research on Social Impacts of E-Payment and Blockchain Technology","volume":"259 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122628063","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Unearthing Customer Engagement in Mobile Wallet Usage 挖掘移动钱包使用中的客户参与度
Handbook of Research on Social Impacts of E-Payment and Blockchain Technology Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-9035-5.ch021
R. Ho
{"title":"Unearthing Customer Engagement in Mobile Wallet Usage","authors":"R. Ho","doi":"10.4018/978-1-7998-9035-5.ch021","DOIUrl":"https://doi.org/10.4018/978-1-7998-9035-5.ch021","url":null,"abstract":"Customers are switching to mobile wallets in making online purchases these days as the result of the convenience of this payment mode. This chapter aims to understand customer attitude towards the gratification sought from mobile payment and further investigate its influence on promoting customer engagement. Uses and gratification theory offered the underpinning theoretical explanation in the development of the conceptual framework for this study. This chapter provided a theoretical explanation in discoursing the role of the mobile wallet for promoting customer engagement. The linkage to the customer engagement for the mobile wallet operators was missing in the literature. In addition, the conceptual development of mobile wallets based on the uses and gratification perspective was critical in providing the foundation needed for mobile payment literature.","PeriodicalId":248997,"journal":{"name":"Handbook of Research on Social Impacts of E-Payment and Blockchain Technology","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129888684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
AIC Algorithm for E-Wallet Payment in the COVID-19 Pandemic in Vietnam 越南新冠肺炎疫情下电子钱包支付的AIC算法
Handbook of Research on Social Impacts of E-Payment and Blockchain Technology Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-9035-5.ch016
Khoi Huy Bui
{"title":"AIC Algorithm for E-Wallet Payment in the COVID-19 Pandemic in Vietnam","authors":"Khoi Huy Bui","doi":"10.4018/978-1-7998-9035-5.ch016","DOIUrl":"https://doi.org/10.4018/978-1-7998-9035-5.ch016","url":null,"abstract":"The COVID-19 pandemic is continuously developing owing to the development of a new strain of coronavirus. Society is difficult with people's needs being higher, especially in daily spending and consumption, but many consumers are also tending to not want to keep too much cash on hand. In addition, the world is facing the COVID-19 pandemic, and Vietnam, in particular, has pushed businesses to focus on developing a cashless payment application called an e-wallet to pay bills to meet consumer needs. This chapter is based on concepts and theories of the technology acceptance model related to intention to use the e-wallets to form the research model comprising the independent factors of perceived usefulness, perceived ease of use, perceived risk, social influence, and perceived trust. This study uses the optimal choice of the AIC algorithm, and all the factors are acceptable.","PeriodicalId":248997,"journal":{"name":"Handbook of Research on Social Impacts of E-Payment and Blockchain Technology","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130424513","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Impacts of Blockchain in Elections 区块链对选举的影响
Handbook of Research on Social Impacts of E-Payment and Blockchain Technology Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-9035-5.ch004
B. Sloboda
{"title":"The Impacts of Blockchain in Elections","authors":"B. Sloboda","doi":"10.4018/978-1-7998-9035-5.ch004","DOIUrl":"https://doi.org/10.4018/978-1-7998-9035-5.ch004","url":null,"abstract":"There is a greater emphasis on improving voter participation in elections, and one way to improve voter participation is to implement electronic or online voting. However, many voters and voting administrators are still skeptical because of security concerns and a lack of trust in these systems. Traditional online voting represents the older version of internet-based technology as well as the use of paper ballots. Consequently, the use of the blockchain seems like a more suitable technical solution to ensure online voting is secure and to enable trust by the voters and administrators of voting. The latter would lead to increased voter participation in elections. This chapter per the author attempts to answer the following research questions: What is the impact of the blockchain on the political processes especially when constituents vote? What is the essence of online voting via the blockchain and what are its benefits? What are the vulnerabilities when applying the blockchain when used in online voting?","PeriodicalId":248997,"journal":{"name":"Handbook of Research on Social Impacts of E-Payment and Blockchain Technology","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125140520","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
E-Banking Services Acceptance in Malaysia 马来西亚的电子银行服务接受度
Handbook of Research on Social Impacts of E-Payment and Blockchain Technology Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-9035-5.ch018
G. S. Sinnappan, Kai Zhong Chua, Bee Chin. Ong
{"title":"E-Banking Services Acceptance in Malaysia","authors":"G. S. Sinnappan, Kai Zhong Chua, Bee Chin. Ong","doi":"10.4018/978-1-7998-9035-5.ch018","DOIUrl":"https://doi.org/10.4018/978-1-7998-9035-5.ch018","url":null,"abstract":"This study is aimed at examining the factors that affect the acceptance of electronic banking (e-banking) services in Malaysia, based on the variables of technology acceptance model (TAM) which consists of perceived usefulness and perceived ease of use with another two variables, which are security and privacy, as well as social norms. The purpose of this study is to increase the number of users of e-banking services in Malaysia. The model was tested with an online survey sample (n = 270), structured interview (n = 10), and focus group (n = 8). Data gathered from the online survey was analysed using SPSS software. The result revealed a significant and positive relationship between perceived usefulness as well as security and privacy towards acceptance of e-banking services while an insignificant relationship is found between perceived ease of use and social norms towards the e-banking services in Malaysia. Of all the variables, perceived usefulness has the greatest influence on the acceptance of e-banking service in Malaysia.","PeriodicalId":248997,"journal":{"name":"Handbook of Research on Social Impacts of E-Payment and Blockchain Technology","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128649290","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Towards an Integrated Omni-Channel Strategy Framework for Improved Customer Interaction 面向改进客户互动的整合全渠道战略框架
Handbook of Research on Social Impacts of E-Payment and Blockchain Technology Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-9035-5.ch022
M. Shanmugam, Nazrita Ibrahim, Nor Zakiah Gorment, Rajeshkumar Sugu, Tengku Nur Nabila Tengku Ahmad Dandarawi, Nur Aliaa Ahmad
{"title":"Towards an Integrated Omni-Channel Strategy Framework for Improved Customer Interaction","authors":"M. Shanmugam, Nazrita Ibrahim, Nor Zakiah Gorment, Rajeshkumar Sugu, Tengku Nur Nabila Tengku Ahmad Dandarawi, Nur Aliaa Ahmad","doi":"10.4018/978-1-7998-9035-5.ch022","DOIUrl":"https://doi.org/10.4018/978-1-7998-9035-5.ch022","url":null,"abstract":"Online platforms and multiple accesses are two of the necessary conveniences that consumers nowadays look for. A multiple channel strategy allows customer interaction from various angles but does not provide a flawless, coherent user experience. This chapter identifies key factors that drive a successful omni-channel platform and proposes a successful omni-channel strategy framework. A survey consisting of 21 items was administered to gain customers' perspectives on channels provided by a particular company. Descriptive analysis was performed to study the underlying issues faced by customers when making complaints, service request, and enquiries via the multi-channel interaction provided. Findings show that eight technological and four customer engagement factors contribute to a comprehensive omni-channel strategy framework for a deeper understanding on the significance of a flawless user platform.","PeriodicalId":248997,"journal":{"name":"Handbook of Research on Social Impacts of E-Payment and Blockchain Technology","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130093336","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Social Impacts of Blockchain Innovations in the Malaysian Socio-Economic Transformation 2030 区块链创新对马来西亚2030年社会经济转型的社会影响
Handbook of Research on Social Impacts of E-Payment and Blockchain Technology Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-9035-5.ch006
Z. Ahmad
{"title":"Social Impacts of Blockchain Innovations in the Malaysian Socio-Economic Transformation 2030","authors":"Z. Ahmad","doi":"10.4018/978-1-7998-9035-5.ch006","DOIUrl":"https://doi.org/10.4018/978-1-7998-9035-5.ch006","url":null,"abstract":"This chapter highlights the challenges, opportunities, and social impacts of blockchain technology in the creation of a vibrant STIE ecosystem for Malaysia. As a systemic approach, the 10-10 Malaysian Science, Technology, Innovation, and Economy (10-10 MySTIE) Framework outlines the applications of blockchain vis-à-vis nine other technologies in 10 socio-economic sectors or Malaysian Grand Challenges (MGC). As Malaysia embarks on socio-economic transformation into a knowledge-intensive economy by 2030, five challenges must be addressed before leveraging on the opportunities presented by blockchain innovations in the MGCs. The economic and social impacts of blockchain as a catch-up or leap-frogging technology can be further explored to raise the return on value and competitiveness in the corresponding 30 national niche areas. In conclusion, readers may benefit from experiential learning using the process flow for ecosystem development and templates for 8i ecosystem and collaborative platform for carbon footprint using blockchain innovations.","PeriodicalId":248997,"journal":{"name":"Handbook of Research on Social Impacts of E-Payment and Blockchain Technology","volume":"127 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122051077","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Decentralising Personal Credit Score 分散个人信用评分
Handbook of Research on Social Impacts of E-Payment and Blockchain Technology Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-9035-5.ch003
Imbert Theadore, P. J. Sitoh
{"title":"Decentralising Personal Credit Score","authors":"Imbert Theadore, P. J. Sitoh","doi":"10.4018/978-1-7998-9035-5.ch003","DOIUrl":"https://doi.org/10.4018/978-1-7998-9035-5.ch003","url":null,"abstract":"The current process of securing a loan involves a cumbersome know-your-customer (KYC) process. The process also raises a question about the ownership of credit scores. In this chapter, the authors propose a solution based on a combination of decentralized identifier (DID) W3C blockchain and cryptographic wallet to make it possible to make credit scores possible. A decentralized identifier to enable a loan applicant to assert who he/she is without relying on a centralized identity issuer is key to enabling loan applicants to own his/her own credit score. The use of blockchain is to enable loan applicants to have his/her identity recorded immutably on a store that is trusted by all parties. Finally, the use of a cryptographic wallet is to enable loan applicants to assert identities on demand and prove his/her assertion.","PeriodicalId":248997,"journal":{"name":"Handbook of Research on Social Impacts of E-Payment and Blockchain Technology","volume":"143 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115463649","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Electronic Payment Performance 电子支付表现
Handbook of Research on Social Impacts of E-Payment and Blockchain Technology Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-9035-5.ch012
Youbin Yu, T. Chung
{"title":"Electronic Payment Performance","authors":"Youbin Yu, T. Chung","doi":"10.4018/978-1-7998-9035-5.ch012","DOIUrl":"https://doi.org/10.4018/978-1-7998-9035-5.ch012","url":null,"abstract":"The increasing speed of e-payment adoption is driven by multiple factors: Generation Z (individuals born between 1990s to early 2010s), easy payment methods, open banking ecosystem, rewards incentive, network, and the onset of COVID-19 in 2020. The Malaysian government hopes through collaboration with banks and payments industries to reach a cashless society, leveraging on the existing infrastructure to accelerate the migration to e-payments. The problems that emerge in a cashless society and secured e-payment need to be well considered by the related parties, particularly the policymakers and regulators, to position Malaysia on the right path to embark on the most advanced global trend. Therefore, this chapter aims through contextual analysis to investigate the trend performance and social impact on secured electronic payment (e-payment) in Malaysia during the period of 2016-20.","PeriodicalId":248997,"journal":{"name":"Handbook of Research on Social Impacts of E-Payment and Blockchain Technology","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123023162","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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