2015 IEEE 17th Conference on Business Informatics最新文献

Integrative Service Innovation: An Industrial Use Case 集成服务创新:一个工业用例

2015 IEEE 17th Conference on Business Informatics Pub Date : 2015-07-13 DOI: 10.1109/CBI.2015.31

Martin W. Krüger, E. Chew, Z. Ouertani, R. Gitzel

引用次数: 12

Towards Increased Comparability of Business Process Models: Design, Implementation and Evaluation of Semantic Standardization Functionality 面向增加业务流程模型的可比性:语义标准化功能的设计、实现和评估

2015 IEEE 17th Conference on Business Informatics Pub Date : 2015-07-13 DOI: 10.1109/CBI.2015.13

Maria Shitkova, Nico Clever, J. Holler, J. Becker

{"title":"Towards Increased Comparability of Business Process Models: Design, Implementation and Evaluation of Semantic Standardization Functionality","authors":"Maria Shitkova, Nico Clever, J. Holler, J. Becker","doi":"10.1109/CBI.2015.13","DOIUrl":"https://doi.org/10.1109/CBI.2015.13","url":null,"abstract":"Business Process Management (BPM) has become a widespread practice in organizations. Companies use business process models to document their internal processes for training purposes, optimization, certification or requirements specification. However, as the modeling projects are often carried out by distributed teams of BPM experts, the resulting models may suffer from naming variability conflicts. Variability makes the created models difficult to understand, to automatically analyze and to re-use. In order to avoid these pitfalls, modeling guidelines, such as use of domain-specific glossary and verb-object phrase structures for element labels, were suggested. However, methodological and tool support is rarely provided. Moreover, no effectiveness studies of semantic standardization functionality were yet conducted. We close this research gap by presenting a strategy for the implementation of semantic standardization functionality and put particular attention on the evaluation of its implementation. As a result of the evaluation, we highlight design decisions, which have an effect on the comparability of process models. The study is of interest to both, academics and practitioners, who work in the area of process modeling and intend to increase process model comparability.","PeriodicalId":238097,"journal":{"name":"2015 IEEE 17th Conference on Business Informatics","volume":"88 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116914364","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Enterprise Social Systems: The What, the Why, and the How 企业社会系统:什么，为什么，如何

2015 IEEE 17th Conference on Business Informatics Pub Date : 2015-07-13 DOI: 10.1109/CBI.2015.29

Mayla Alimam, E. Bertin, N. Crespi

引用次数: 11

Empirical Study of Applying the DEMO Method for Improving BPMN Process Models in Academic Environment 学术环境下应用DEMO方法改进BPMN过程模型的实证研究

2015 IEEE 17th Conference on Business Informatics Pub Date : 2015-07-13 DOI: 10.1109/CBI.2015.12

P. Náplava, R. Pergl

引用次数: 5

Term of Contract and Portfolio Aware Churn Modeling in Telecommunication Campaigns 电信活动中合同期限和投资组合感知的流失模型

2015 IEEE 17th Conference on Business Informatics Pub Date : 2015-07-13 DOI: 10.1109/CBI.2015.23

K. Shapoval, Thomas Setzer

{"title":"Term of Contract and Portfolio Aware Churn Modeling in Telecommunication Campaigns","authors":"K. Shapoval, Thomas Setzer","doi":"10.1109/CBI.2015.23","DOIUrl":"https://doi.org/10.1109/CBI.2015.23","url":null,"abstract":"Preventing customer churn is an important task in customer relationship management (CRM), in which the identification of customers with an intention to terminate one or more contracts plays a pivotal role. Today, typically survival analysis is used for this purpose. These approaches, in their standard configuration, assume a proportional, time-invariant influence of covariates. In telecommunications, for instance, these assumptions are questionable because of existing fixed-term contracts and term of notice clauses. These can be expected to result in non-monotonous cancellation probabilities over time, with increased frequencies of cancellation in time periods before minimum subscription periods end. In this paper, we consider customer-specific contract duration dates within established methods of survival analysis. We introduce a novel, non-standard feature generation procedure for this purpose. In addition, we study the impact of product variety in a customer's portfolio on his churn probability, as there is evidence both from theory and practical experiences in other industries that product variety can be related to loyalty. In the empirical part of the paper, we evaluate the proposed extended model using data provided by one of the largest telecommunication companies in Europe. Results show that both model extensions significantly increase churn prediction performance in out-of-sample tests.","PeriodicalId":238097,"journal":{"name":"2015 IEEE 17th Conference on Business Informatics","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128730629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Integrating Information Systems Using Normalized Systems Theory: Four Case Studies 使用归一化系统理论整合信息系统:四个案例研究

2015 IEEE 17th Conference on Business Informatics Pub Date : 2015-07-13 DOI: 10.1109/CBI.2015.43

Philip Huysmans, J. Verelst, H. Mannaert, A. Oost

{"title":"Integrating Information Systems Using Normalized Systems Theory: Four Case Studies","authors":"Philip Huysmans, J. Verelst, H. Mannaert, A. Oost","doi":"10.1109/CBI.2015.43","DOIUrl":"https://doi.org/10.1109/CBI.2015.43","url":null,"abstract":"New technical and business opportunities lead to the adoption of new information systems. Integrating these new systems with the existing application landscape poses many challenges, especially when legacy systems are involved. These systems may rely on completely different architectures or assumptions regarding functionality. Normalized Systems Theory addresses this issue by stating that information systems should behave as stable systems. It identifies the main obstacle to achieving stability, so-called combinatorial effects, and proposes four design theorems to avoid these combinatorial effects. Based on these theorems, a set of exemplary software elements are created which can be used to generate applications. In this paper, we demonstrate the real-world usage of these software elements in legacy integration projects by describing four case studies. From a theoretical perspective, these cases validate the theorybased approach of Normalized Systems Theory. From a practical perspective, these cases demonstrate how adoption of Normalized Systems software could be approached: first, by integrating existing systems, and second, by building future applications adhering to the theory.","PeriodicalId":238097,"journal":{"name":"2015 IEEE 17th Conference on Business Informatics","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131797263","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 9

Model-Driven Retail Information System Based on REA Business Ontology and Retail-H 基于REA业务本体和Retail- h的模型驱动零售信息系统

2015 IEEE 17th Conference on Business Informatics Pub Date : 2015-07-13 DOI: 10.1109/CBI.2015.49

Bernhard Wally, Alexandra Mazak, Bernhard Kratzwald, C. Huemer

引用次数: 7

Enterprise Modeling Facilitating Business and IT Alignment Along the Social Dimension: Stakeholder Intentions for Model-Based Communication and Coordination 企业建模促进业务和IT沿社会维度的一致性:基于模型的沟通和协调的利益相关者意图

2015 IEEE 17th Conference on Business Informatics Pub Date : 2015-07-13 DOI: 10.1109/CBI.2015.19

J. Korhonen, Julia Kaidalova

引用次数: 3

Virtual Knowledge Service Market: A Framework for Higher Education Online Learning 虚拟知识服务市场:高等教育在线学习的框架

2015 IEEE 17th Conference on Business Informatics Pub Date : 2015-07-13 DOI: 10.1109/CBI.2015.25

D. Rustam, T. V. D. Weide

引用次数: 2

Combining Process Modeling and Requirements Engineering: An Experience Report 结合过程建模和需求工程:一份经验报告

2015 IEEE 17th Conference on Business Informatics Pub Date : 2015-07-13 DOI: 10.1109/CBI.2015.20

Heli Hiisilä, Mika Kujala

{"title":"Combining Process Modeling and Requirements Engineering: An Experience Report","authors":"Heli Hiisilä, Mika Kujala","doi":"10.1109/CBI.2015.20","DOIUrl":"https://doi.org/10.1109/CBI.2015.20","url":null,"abstract":"Using IT development efforts for achieving new business goals is a challenging task. Optimally, IT projects and solutions should be aligned to answer the real requirements of actual business development targets. Process modeling has been widely applied as a tool for business process and IT development. The goal of this study is to investigate how to combine process modeling and requirements engineering (RE) in software development projects. We studied the use of process modeling focused Business-driven development (BDD) method and other modeling techniques to support complex large projects in the outsourced environment. The results presented here are based on 17 interviews, a study of 4 projects implemented with the BDD method and the experiences gathered from 11 other large projects at the case study organization. This report outlines the results of combining process modeling to use case, business rule and other requirements and architecture modeling. To a large extent, the results were positive and indicate the benefits for using business process modeling as a visual tool for combining business and IT development, and as a part of the requirements. However, the perspective and abstraction level for process modeling should be carefully selected. Our study concludes also that requirements modeling should cover different aspects from both project and enterprise context in a comprehensive manner.","PeriodicalId":238097,"journal":{"name":"2015 IEEE 17th Conference on Business Informatics","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129721117","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3