{"title":"Disciplinary system is 'getting worse'.","authors":"Josh Loeb","doi":"10.1002/vetr.5169","DOIUrl":"https://doi.org/10.1002/vetr.5169","url":null,"abstract":"","PeriodicalId":23560,"journal":{"name":"Veterinary Record","volume":"196 3","pages":"88"},"PeriodicalIF":1.8,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143068297","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"农林科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Veterinary RecordPub Date : 2025-02-01Epub Date: 2025-01-07DOI: 10.1002/vetr.4840
Amy Irwin, Luiz Santos, Helen Silver-MacMahon, Liz Mossop
{"title":"Listen, act and support: An investigation into individual and organisational incivility management in veterinary practice.","authors":"Amy Irwin, Luiz Santos, Helen Silver-MacMahon, Liz Mossop","doi":"10.1002/vetr.4840","DOIUrl":"10.1002/vetr.4840","url":null,"abstract":"<p><strong>Background: </strong>This study investigates the impact of workplace and client incivility on veterinary staff wellbeing and job satisfaction, examining both individual responses and organisational support mechanisms to identify best practices for managing incivility.</p><p><strong>Method: </strong>A mixed-methods approach was employed, involving a survey of 192 veterinary professionals from various roles and practice types. The survey measured experiences of incivility, individual factors (anxiety, stress, burnout, job satisfaction and turnover intention) and organisational factors (perceived organisational support, social support and civility climate).</p><p><strong>Results: </strong>Client incivility was a significant predictor of increased anxiety, burnout and stress, while co-worker incivility was a significant predictor of increased anxiety. Organisational support and team civility were found to be significant predictors of job satisfaction and turnover intention, with organisational support mediating the impact of co-worker incivility on anxiety. Qualitative analysis highlighted the importance of listening to staff concerns and taking proactive measures to address incivility.</p><p><strong>Limitations: </strong>The data are cross-sectional and subjective, and the sample is predominantly female.</p><p><strong>Conclusion: </strong>Effective management of incivility in veterinary practices requires robust organisational support and clear policies. Practices should prioritise listening to staff, fostering a supportive environment and implementing training programs to mitigate the adverse effects of incivility on staff wellbeing and job satisfaction.</p>","PeriodicalId":23560,"journal":{"name":"Veterinary Record","volume":" ","pages":"e4840"},"PeriodicalIF":1.8,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11783998/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142955492","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"农林科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Alasdair MacDonald MacPherson.","authors":"","doi":"10.1002/vetr.5197","DOIUrl":"https://doi.org/10.1002/vetr.5197","url":null,"abstract":"<p><p>A man of faith, he was a lay preacher whose community outreach was important. As a vet, he used the experiences gained in practice in his role as a divisional veterinary officer in Scotland.</p>","PeriodicalId":23560,"journal":{"name":"Veterinary Record","volume":"196 3","pages":"123-124"},"PeriodicalIF":1.8,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143068246","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"农林科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Helping to change the narrative.","authors":"","doi":"10.1002/vetr.5200","DOIUrl":"https://doi.org/10.1002/vetr.5200","url":null,"abstract":"","PeriodicalId":23560,"journal":{"name":"Veterinary Record","volume":"196 3","pages":"125"},"PeriodicalIF":1.8,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143068322","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"农林科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Marking 20 years of LGBT+ History Month.","authors":"Charlotte McCarroll","doi":"10.1002/vetr.5205","DOIUrl":"https://doi.org/10.1002/vetr.5205","url":null,"abstract":"<p><p>BVLGBT+ president Charlotte McCarroll reflects on the importance of role models as LGBT+ History Month gets underway.</p>","PeriodicalId":23560,"journal":{"name":"Veterinary Record","volume":"196 3","pages":"127"},"PeriodicalIF":1.8,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143068328","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"农林科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Raise your voice for the veterinary profession.","authors":"","doi":"10.1002/vetr.5203","DOIUrl":"https://doi.org/10.1002/vetr.5203","url":null,"abstract":"<p><p>BVA media and campaigns manager Nina Rossi encourages members to take part in BVA's Voice of the Veterinary Profession surveys.</p>","PeriodicalId":23560,"journal":{"name":"Veterinary Record","volume":"196 3","pages":"126"},"PeriodicalIF":1.8,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143068336","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"农林科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Does feeding a gastrointestinal diet improve the resolution of clinical signs in dogs with acute uncomplicated diarrhoea?","authors":"Lisa Morrow","doi":"10.1002/vetr.5189","DOIUrl":"https://doi.org/10.1002/vetr.5189","url":null,"abstract":"","PeriodicalId":23560,"journal":{"name":"Veterinary Record","volume":"196 3","pages":"117"},"PeriodicalIF":1.8,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143068304","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"农林科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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