Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)最新文献_第3页

Kolaborasi Interfungsional dan Kualitas Pelayanan Pusat Kontrol Operasi di Bandara I Gusti Ngurah Rai 合作的内部功能和质量的操作控制中心在I Gusti Rai机场

Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Pub Date : 2023-08-06 DOI: 10.54324/j.mtl.v10i2.1105

Binsar Reynold, Ali Sodikin, Sandriana Marina, Salahudin Rafi, Erni Pratiwi Perwitasari, Yosi Pahala

{"title":"Kolaborasi Interfungsional dan Kualitas Pelayanan Pusat Kontrol Operasi di Bandara I Gusti Ngurah Rai","authors":"Binsar Reynold, Ali Sodikin, Sandriana Marina, Salahudin Rafi, Erni Pratiwi Perwitasari, Yosi Pahala","doi":"10.54324/j.mtl.v10i2.1105","DOIUrl":"https://doi.org/10.54324/j.mtl.v10i2.1105","url":null,"abstract":"The study aims to analyze the Airport Operation Control Center (AOCC) operational performance through interfunctional cooperation on the operational quality of I Gusti Ngurah Rai Airport in Bali. The airport facilities and infrastructures are considered inadequate when they are compared to the growth rate of air traffic. Ideally, the study wants to find out the effect of Airport Operation Control Center’s performance on airport operational service quality and the mediating role of interfunctional cooperation on airport operational service quality. The sample of 49 stakeholders and AOCC users at I Gusti Ngurah Rai Airport in Bali was used as the saturated sampling method and the data were analyzed using Structural Equation Model (SEM) with Smart PLS program. The results show that the operational performance has direct effect on interfunctional cooperation and airport operational service quality. Furthermore, the interfunctional cooperation is able to mediate the AOCC operational performance and the quality of airport operational services.","PeriodicalId":227253,"journal":{"name":"Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128704296","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Biaya Distribusi Logistik dan Volume Penjualan pada Perusahaan Perkebunan Crude Palm Oil di Indonesia 印尼克鲁德棕榈石油种植园的物流分配和销售额的成本

Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Pub Date : 2023-08-06 DOI: 10.54324/j.mtl.v10i2.1112

Titik Susilowati Apriliana, Nofrisel Nofrisel, Z. Abidin, Rully Indrawan, Atong Soekirman

引用次数: 0

Kualitas Pelayanan dan Kinerja Karyawan Pada Perusahaan Online Store di Jakarta 雅加达一家在线商店的员工服务质量和绩效

Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Pub Date : 2023-08-06 DOI: 10.54324/j.mtl.v10i2.1097

Lisva Monang Hutabarat, Mudjiardjo Mudjiardjo, Sita Aniisah Sholihah, Nofrisel Nofrisel, Oni Yudo Sundoro

{"title":"Kualitas Pelayanan dan Kinerja Karyawan Pada Perusahaan Online Store di Jakarta","authors":"Lisva Monang Hutabarat, Mudjiardjo Mudjiardjo, Sita Aniisah Sholihah, Nofrisel Nofrisel, Oni Yudo Sundoro","doi":"10.54324/j.mtl.v10i2.1097","DOIUrl":"https://doi.org/10.54324/j.mtl.v10i2.1097","url":null,"abstract":"Tujuan penelitian ini untuk mengetahui seberapa besar kontribusi langsung dan tidak langsung pengendalian persediaan dan lead time pengiriman terhadap kualitas pelayanan serta dampaknya pada kinerja karyawan perusahaan PT. Jakarta Notebook. Permasalahan utama dalam penelitian ini yaitu pengendalian persediaan barang di gudang belum optimal karena tidak cepat dan tepat sehingga sering terjadi out of stock dan Re Order saat konsumen melakukan pemesanan, selain itu sering terjadi keterlambatan pengiriman barang kepada konsumen sehingga berdampak pada kualitas pelayanan konsumen. Metode penelitian yang digunakan adalah metode penelitian kuantitatif. Penelitian ini mengambil karyawan PT Jakarta Notebook bagian operasional gudang sebagai sampel jenuh dengan 36 responden. Pengambilan data dilakukan dengan penyebaran kuesioner secara langsung, kemudian analisis data menggunakan Smart Partial Least Square. Hasil penelitian menunjukkan bahwa pengendalian persediaan dan lead time secara parsial berkontribusi terhadap kualitas pelayanan dan kinerja karyawan. Kualitas pelayanan berkontribusi terhadap kinerja karyawan, kualitas pelayanan juga dapat memediasi kontribusi pengendalian persediaan terhadap kinerja karyawan, namun kualitas pelayanan belum mampu memediasi kontribusi lead time terhadap kinerja karyawan bagian operasional gudang PT Jakarta Notebook","PeriodicalId":227253,"journal":{"name":"Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132647533","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Reformasi Digitalisasi Rantai Pasok Maritim Pasca Covid-19 19世纪后的海上电联数字化改革

Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Pub Date : 2023-08-06 DOI: 10.54324/j.mtl.v10i2.1171

J. Johnson, Jeffrey Jeffrey, Jenniver Laurence, E. Simorangkir

引用次数: 0

Produktivitas Terminal dan Kinerja Operasional di Pelabuhan Tanjung Priok 丹戎普里奥克港的生产力终端和操作性能

Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Pub Date : 2023-08-06 DOI: 10.54324/j.mtl.v10i2.1135

Faisyal Syayuti, M. Thamrin, Suharto Abdul Majid, Sarinah Sihombing, Esti Liana

引用次数: 0

Customers Satisfaction of Port Services Hunimua Central Maluku 中环马鲁古港口服务客户满意度

Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Pub Date : 2023-08-06 DOI: 10.54324/j.mtl.v10i2.1070

Charlene Cleopatra Tanasale, Soemino Eko Saputro, S. Solikin, S. Saptana, Febriyanti Febriyanti, Siti Maemunah

{"title":"Customers Satisfaction of Port Services Hunimua Central Maluku","authors":"Charlene Cleopatra Tanasale, Soemino Eko Saputro, S. Solikin, S. Saptana, Febriyanti Febriyanti, Siti Maemunah","doi":"10.54324/j.mtl.v10i2.1070","DOIUrl":"https://doi.org/10.54324/j.mtl.v10i2.1070","url":null,"abstract":"The aim of the research is to identify the factors that influence the satisfaction level of the Hunimua (South Maluku, Indonesia) crossing port service users. The study analyzes service performance on the level of service user’s satisfaction and customers’ loyalty at Hunimua ferry port. The study wants to find out the safety and security procedure in crossing transportation. The government stipulates minimum service standards for crossing transportation through Ministerial Regulations. The method used was Quantitative approach with a total sample of 100 passenger population at Hunimua ferry port after calculated using Slovin formula. The research used Path Analysis method. The results of the study indicate that the service performance has a positive and significant effect on customers’ satisfaction and loyalty by maintaining the quality service performance to meet the customers’ satisfaction. Customers’ interests have positive and significant effect on customers’ satisfaction and loyalty. Quality influences customers’ satisfaction and loyalty that could be traced from employees’ time to respond to customers appropriately, a sense of security during contact with staff, patience, company attention and understand the customers’ need. The variable of customers’ satisfaction could mediate the service performance and customers’ interest in customers’ loyalty.","PeriodicalId":227253,"journal":{"name":"Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130764379","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Price Competitiveness and Service Quality Have an Impact on Ship Agency Contributions 价格竞争力和服务质量对船舶代理贡献的影响

Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Pub Date : 2023-08-06 DOI: 10.54324/j.mtl.v10i2.1137

Siti Maemunah, Ade Irfani Nugraha Damanik, Agus Yuliyanto, Honny Fiva Akira Sembiring, S. Sugiyanto, E. B. Setiawan

引用次数: 0

Customer’s Loyalty Parameters of Sikorsky S76 Chartered Helicopter 西科斯基S76包机客户忠诚度参数

Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Pub Date : 2023-04-16 DOI: 10.54324/j.mtl.v10i1.1067

Arsya Nadira Syafiudin, Ika Utami Yulihapsari, Azmieti Kurnia Sinta, S. Rafi, Jermanto Setia Kurniawan, Theresye Yoanyta Octora

引用次数: 0

Penunjukan Vendor Prioritas Dalam Penyediaan Karton Dangerous Goods Untuk Proses Re-Packing 任命一个优先供应商，为危险的货物收集纸盒重新包装

Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Pub Date : 2023-04-16 DOI: 10.54324/j.mtl.v10i1.1090

Adik Moechlis, Lira Agusinta, Nofrisel Nofrisel, Edi Abdurachman, Dian Artanti Arubusman

{"title":"Penunjukan Vendor Prioritas Dalam Penyediaan Karton Dangerous Goods Untuk Proses Re-Packing","authors":"Adik Moechlis, Lira Agusinta, Nofrisel Nofrisel, Edi Abdurachman, Dian Artanti Arubusman","doi":"10.54324/j.mtl.v10i1.1090","DOIUrl":"https://doi.org/10.54324/j.mtl.v10i1.1090","url":null,"abstract":"The objective of this research is to determine the priority suppliers in the repackaging division. The main problem is that there are no results of the assessment of the existing criteria, namely one criterion with other criteria is considered to be superior in selecting a vendor. This study uses the Analytical Hierarchy Process analysis tool. The results of this assessment are the supplier's performance to the company using the AHP method based on the right criteria, namely, Dynastyindo with very good results and World Expert with quite good results. The Dynastyndo vendor is classified as very good for March 2021, while the World Expert vendor can improve its performance further. The key findings are, the criteria that are considered most important at this time are price and both services. So that these two things can be focused which can then be seen in terms of which sub-criteria or indicators need to be repaired from vendors who have problems.Policy recommendations as a follow-up to research that still has limitations, it is necessary to carry out actual vendor assessments for all vendors that work with PT. DG Pack Wahana Multi Logsitk using actual data from the current month.","PeriodicalId":227253,"journal":{"name":"Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-04-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131992710","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Faktor-Faktor Operasional Sebagai Anteseden dari Kinerja Keberlanjutan pada Perusahaan Manufaktur 作为制造业可持续性业绩的先行因素

Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Pub Date : 2023-04-16 DOI: 10.54324/j.mtl.v10i1.1075

Dimas Aulia Kalimantoro, W. Santosa, Triwulandari Sd

{"title":"Faktor-Faktor Operasional Sebagai Anteseden dari Kinerja Keberlanjutan pada Perusahaan Manufaktur","authors":"Dimas Aulia Kalimantoro, W. Santosa, Triwulandari Sd","doi":"10.54324/j.mtl.v10i1.1075","DOIUrl":"https://doi.org/10.54324/j.mtl.v10i1.1075","url":null,"abstract":"This study aims to analyze the effect of Total Quality Management, Total Productive Maintenance, Innovation Capability, Circular Economy, and Industry 4.0 on sustainability performance. Sustainability performance in this study is focused on implementing corporate sustainability in the economic, social, and environmental sectors. The data used in this research is primary data, which is data obtained directly from the field, which is the object of research. The research sample was selected using a purposive sampling method in order to obtain 10 companies engaged in the manufacturing industry located in DKI Jakarta with a total of 203 respondents. This study uses cross-sectional time, where data is collected only once for one month. The data analysis used in this study uses Structural Equation Modeling data processing, which is used to examine and justify a hypothesis that has been tested in previous studies. The results of the study show that total quality management, innovation capability, and industry 4.0 have a positive and significant effect on sustainability performance. Meanwhile, for the circular economy, it has a negative and significant effect on sustainability performance, while for total productive maintenance, it has no effect on sustainability performance in manufacturing industry companies in DKI Jakarta.","PeriodicalId":227253,"journal":{"name":"Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-04-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122748667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Jurnal Manajemen Transportasi &amp; Logistik (JMTRANSLOG)最新文献

Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)最新文献