{"title":"CLIENT EXPERIENCE DAN PENGARUHNYA TERHADAP LOYALITAS PELANGGAN DENGAN CUSTOMER VALUE SEBAGAI VARIABEL MEDIASI PADA PT. KARTU NUSANTARA SEMESTA JAYAPURA","authors":"Zakaria, Yendra, A. Rasyid, Halija Tara","doi":"10.55098/joer.1.1.34-42","DOIUrl":"https://doi.org/10.55098/joer.1.1.34-42","url":null,"abstract":"This review plans to decide the impact of Customer Experience on Customer Loyalty through Customer Value at PT. Nusantara Card Semesta Jayapura. The populace in this review were 110 clients of PT. Nusantara Card Semesta Jayapura. Examining in this review utilizing purposive testing technique, with the models of clients situated in Jayapura City and its environmental factors, clients who have utilized the conveyance administration of PT. Nusantara Card Semesta somewhere twice, clients who send bundles through PT. Nusantara Card Semesta over the most recent 3 years. The examination information was acquired by dispersing polls straightforwardly to respondents which contained 11 explanations estimated utilizing a Likert scale. The information examination strategy in this review utilizes underlying condition demonstrating with the assistance of the Amos SEM application. The outcomes show that Customer Experience has a huge beneficial outcome on Customer Value, Customer Experience has a huge beneficial outcome on Customer Loyalty, Customer Value has a critical constructive outcome on Customer Loyalty, Customer Value intervenes the impact of Customer Experience on Customer Loyalty","PeriodicalId":226332,"journal":{"name":"Journal of Economics Review (JOER)","volume":"103 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126053564","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Z. M, Entar Sutieman, Sumartno, Suratini, La Ode Marihi
{"title":"DETERMINANT OF THE QUALITY OF REGIONAL FINANCIAL REPORTS","authors":"Z. M, Entar Sutieman, Sumartno, Suratini, La Ode Marihi","doi":"10.55098/joer.1.1.43-55","DOIUrl":"https://doi.org/10.55098/joer.1.1.43-55","url":null,"abstract":"This review was directed to look at and investigate the impact of inside control frameworks, bookkeeping data frameworks, monetary management and the utilization of data innovation on the nature of the budget summaries of the Jayapura City Government OPD. The number of inhabitants in this exploration is all Regional Apparatus Organizations in Jayapura City, adding up to 34 offices. In light of the purposive testing procedure, an example of 102 individuals was acquired from each territorial association. The investigation procedure utilized is various straight relapse. Then, at that point, the consequences of the review show that: (1) The Internal Control System has a positive and critical impact on the Quality of Financial Reports. (2) The Regional Financial Accounting System has a positive and critical impact on the Quality of Financial Reports. (3) Financial Supervision doesn't influence the Quality of Financial Reports. (4) Utilization of Information Technology doesn't influence the Quality of Financial Reports. (5) Internal Control System, Regional Financial Accounting System, Financial Supervision, and Utilization of Information Technology have a critical concurrent impact on the Quality of Financial Reports","PeriodicalId":226332,"journal":{"name":"Journal of Economics Review (JOER)","volume":"182 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132960001","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}