{"title":"Workshop: Integrating data-driven learning into the technical writing classroom","authors":"L. Anthony, Stefanie Wulff, Ryan K. Boettger","doi":"10.1109/IPCC.2016.7740484","DOIUrl":"https://doi.org/10.1109/IPCC.2016.7740484","url":null,"abstract":"Technical writing service courses have become a mainstay across institutions of higher education. However, the heterogeneous student population that these courses attract leads to generic instruction that often contradicts how students are expected to communicate within their respective fields. This workshop aims to provide participants with a basic introduction to data-driven learning as well as how to use corpora and text processing tools to facilitate more tailored technical writing instruction.","PeriodicalId":222814,"journal":{"name":"2016 IEEE International Professional Communication Conference (IPCC)","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126294824","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Challenges of lean customer discovery as invention","authors":"T. Batova, D. Clark, Daniel J. Card","doi":"10.1109/IPCC.2016.7740514","DOIUrl":"https://doi.org/10.1109/IPCC.2016.7740514","url":null,"abstract":"The lean startup approach to developing products and businesses has become central to entrepreneurial culture. Touted as a scientific approach to creating successful startups, the lean approach relies on customer discovery-a process in which entrepreneurs validate hypotheses about their business models via a rhetorically specific model of interviews with potential customers. In this article, we examine canonical texts of the movement and our own experiences in three lean startup boot camps, in the process exploring the notable absences and silences in the narrow range of texts that define Lean Startup. Lean methods as practiced by government agencies tend to exclude research on user experience design, technology transfer, and qualitative research methods, and foster an underlying suspicion of academic expertise in favor of relying solely on the self-reporting from potential customer segments.","PeriodicalId":222814,"journal":{"name":"2016 IEEE International Professional Communication Conference (IPCC)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129403532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Teaching entrepreneurial communication in a chemical engineering product design capstone course","authors":"Laura E Hirshfield, E. Wisniewski","doi":"10.1109/IPCC.2016.7740477","DOIUrl":"https://doi.org/10.1109/IPCC.2016.7740477","url":null,"abstract":"This work-in-progress paper describes the entrepreneurial approach used to structure a two-semester product design capstone course in chemical engineering. Historically, the course instructors defined the products that the student teams could create, and thus they were only tasked with developing the assigned product and were not involved in the problem identification and opportunity exploration processes. Some student commentary on course evaluations expressed desire for more freedom and creativity in this process. Therefore, this updated offering of the course did not assign specific projects and instead required the student teams to develop and pitch a unique product idea, using techniques within entrepreneurial communication. Class activities also further emphasized entrepreneurial skills such as creativity, innovation, and project and conflict management. Student commentary on the mid-semester course evaluations and anecdotally, the entrepreneurial approach has been positively received, and the students seem genuinely excited about their project topics. At the end of the course in April 2016, the instructors will review the student course evaluations and weekly student reflections. We anticipate the entrepreneurship component will affect how the students approach and value the projects.","PeriodicalId":222814,"journal":{"name":"2016 IEEE International Professional Communication Conference (IPCC)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117157288","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Résumés in the development of undergraduate engineering identity: A genre analysis with teaching implications","authors":"Catherine G. P. Berdanier, Mary McCall, G. Mike","doi":"10.1109/IPCC.2016.7740488","DOIUrl":"https://doi.org/10.1109/IPCC.2016.7740488","url":null,"abstract":"Undergraduate engineering students are often instructed to write engineering résumés working from models that come from different fields. As part of a project to develop stronger disciplinary instructional materials for engineering résumé writers, this study investigates a way to quantify the quality of engineering résumés based both on established rubric methods and on a new \"scoring\" mechanism by which significant differences in the types of disciplinary discourse enacted strong, moderate, and weak engineering résumés. This study is guided through Activity Theory, such that the \"rules\" of writing an engineering résumé are mediated not only by the general design, content, and style principles of written and visual communication, but are also mediated by the community in terms of what language and activities are most demonstrative of engineering expertise. Findings indicate that a blended approach to scoring engineering résumés may be a promising way to investigate the problem of teaching and evaluating engineering discourse by nonengineering faculty.","PeriodicalId":222814,"journal":{"name":"2016 IEEE International Professional Communication Conference (IPCC)","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116567600","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Extended abstract: Fans as creative mass for user localization and open innovation","authors":"Huatong Sun","doi":"10.1109/IPCC.2016.7740499","DOIUrl":"https://doi.org/10.1109/IPCC.2016.7740499","url":null,"abstract":"In this participatory culture, technology innovation is increasingly driven by fan-based participation, catalyzed by the rapid growth of social media platforms and networked communication. This paper applies a user localization perspective to look at cases of fan participation from South Korea and China on social media platforms. Regarding those emerging fan practices as an alternative model for innovation, the paper hopes to start a conversation on how to nurture fan bases as a creative mass for open innovation.","PeriodicalId":222814,"journal":{"name":"2016 IEEE International Professional Communication Conference (IPCC)","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121704602","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Mining social media for weather posts: A user-centered design strategy for dynamic decision-making environments","authors":"Ian Weaver","doi":"10.1109/IPCC.2016.7740529","DOIUrl":"https://doi.org/10.1109/IPCC.2016.7740529","url":null,"abstract":"This brief paper argues for the use of participatory design methodologies in distributed work contexts. Using the example of weather forecasting, the author discusses how traditional participatory design cannot be applied in distributed contexts because of the dynamic nature of institutionalized systems. The paper then outlines the proposed study to investigate whether social media can act as a site for collaboration, a site that can bridge the gap between the distributed work happening within institutionalized systems and the public, both of which are participants in knowledge work.","PeriodicalId":222814,"journal":{"name":"2016 IEEE International Professional Communication Conference (IPCC)","volume":"115 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132461842","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Blending engineering content with design thinking and UX to maximize student engagement in a technical communication class","authors":"N. Shalamova","doi":"10.1109/IPCC.2016.7740493","DOIUrl":"https://doi.org/10.1109/IPCC.2016.7740493","url":null,"abstract":"This article provides initial insights from a recent teaching case study of integrating user experience concepts and design thinking techniques into a freshman technical communication course for engineering students at the Milwaukee School of Engineering (MSOE). The course responds to the technical communication scholarship that calls for increased interdisciplinary pedagogy. The article highlights the intertwined nature of technical communication, design thinking, and user experience (UX), and points to a noticeable gap in using design thinking and UX concepts in technical communication courses. By describing the applications of design thinking, UX, and technical communication, the article makes a case for a meaningful convergence among these disciplines. The article further discusses how the integration of design thinking and UX can enrich technical communication instruction and provide additional opportunities for student engagement. The article concludes with preliminary results from teaching the course.","PeriodicalId":222814,"journal":{"name":"2016 IEEE International Professional Communication Conference (IPCC)","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130405332","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Reterritorializing workspaces: Entrepreneurial podcasting as situated networking, connected mediation, and contextualized professionalism","authors":"E. Petersen","doi":"10.1109/IPCC.2016.7740516","DOIUrl":"https://doi.org/10.1109/IPCC.2016.7740516","url":null,"abstract":"Podcasting is an innovative form of technical and professional communication (TPC), and a case study of Haven and Harper's work in the knitting community through podcasting demonstrates how women have found ways to maneuver outside of traditional workplaces in order to reterritorialize their workspaces. Such entrepreneurial engagements illuminate the inclusiveness and exciting nature of the work happening on the fringes and the forward momentum of the field of TPC as a whole. The entrepreneurial work in this case study reveals the situated networking, connected mediation, and contextualized professionalism that occurs in entrepreneurial TPC. While these women have applied their TPC expertise to knitting, the form of podcasting and the techniques they use can be translated across disciplines and demonstrates a need to connect with and value users. Entrepreneurial work through new media technologies is leading the way to future TPC, as audiences have become increasingly complex in their expectations for communication.","PeriodicalId":222814,"journal":{"name":"2016 IEEE International Professional Communication Conference (IPCC)","volume":"180 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132896351","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Stage-gate project management processes as professional communication practice: Connecting technical and marketing communication in new product development","authors":"L. Berggreen, C. Kampf","doi":"10.1109/IPCC.2016.7740521","DOIUrl":"https://doi.org/10.1109/IPCC.2016.7740521","url":null,"abstract":"An interaction between the fields of technical communication and corporate communication can be seen in Stage-Gate Project Management processes for innovation and product development. This paper proposes that approaching Stage Gate Project Management processes as a space of interaction, offers an opportunity for understanding how technical communication interacts with other organizational communication processes. It also offers an opportunity for understanding Stage-Gate processes as part of project management communication. This study uses interviews about Project Management processes and embedded communication practices from Danish CEO. We introduce stage-gate project management communication processes, and focus on coordinating analysis from literature and CEO interviews. Findings demonstrate that in Stage-Gate Communication processes, technical communication is situated in what one organization called \" The marketing circle,\" demonstrating a connection between technical communication, marketing, and understanding of business processes. We argue that technical communication, as a field, would benefit from understanding how technical communication and marketing communication processes are intertwined in Stage Gate Project Communication contexts. We suggest that a model such as the Marketing Circle can be useful for teaching project conception processes and introducing the practice of stage-gate decision models for both technical communication and engineering communication students.","PeriodicalId":222814,"journal":{"name":"2016 IEEE International Professional Communication Conference (IPCC)","volume":"7 4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133185659","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Rhetorical dimensions of social network analysis visualization for public health","authors":"S. Stephens, J. D. Applen","doi":"10.1109/IPCC.2016.7740480","DOIUrl":"https://doi.org/10.1109/IPCC.2016.7740480","url":null,"abstract":"This presentation describes how social network analysis (SNA) can be applied and used in technical communication. We focus on using SNA diagrams for public health communication. SNA diagrams convey the dynamics of the transmission of disease and other complex networked relationships. We discuss three key connection patterns of relevance to public health applications: degree centrality, Eigenvector centrality, and betweenness centrality. This is followed by an overview of existing literature on disease transmission patterns and SNA. Using Gephi, an open-source software package, simple and clear renderings of the three centrality patterns are illustrated. We then describe how technical communicators can appropriately emphasize key features using visual rhetoric, and discuss the need to be mindful of how any graphics producing technology has its own built-in biases that may have rhetorical effects.","PeriodicalId":222814,"journal":{"name":"2016 IEEE International Professional Communication Conference (IPCC)","volume":"107 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131447299","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}