A. Mauri, A. Psyllidis, A. Bozzon, Ju-Sung Lee, J. Pridmore, L. V. Zoonen, S. Giest
{"title":"Complementing Studies on Vulnerable Youths with Reddit Data","authors":"A. Mauri, A. Psyllidis, A. Bozzon, Ju-Sung Lee, J. Pridmore, L. V. Zoonen, S. Giest","doi":"10.1145/3464385.3464703","DOIUrl":"https://doi.org/10.1145/3464385.3464703","url":null,"abstract":"Social web data increasingly complement studies of various social phenomena, especially when the availability of traditional data is limited. One such case is that of vulnerable young populations that are disengaged from employment, education, or training; usually referred to as NEETs. This paper explores the extent to which social media data and discussion websites could complement conventional sources in the study of NEETs. We focus on user-generated content posted to the dedicated r/NEET subreddit, which gathers subscribers who self-identify as NEETs. We develop and implement a data processing pipeline for the analysis of the behavioral patterns and main concerns of this social group. Our analysis of Reddit data reaches similar conclusions to official reports from governmental institutions in Europe. The paper also provides insights into health-related issues and latent interests of NEETs, not recorded in official reports and related literature.","PeriodicalId":221731,"journal":{"name":"CHItaly 2021: 14th Biannual Conference of the Italian SIGCHI Chapter","volume":"117 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114568497","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The AI Style Experience: design and formative evaluation of a novel phygital technology for the retail environment","authors":"David H. Ferrell, Giorgio Grando, M. Zancanaro","doi":"10.1145/3464385.3464695","DOIUrl":"https://doi.org/10.1145/3464385.3464695","url":null,"abstract":"In this paper, a novel phygital interactive technology for retail stores is presented. The design concept is conceived as a decoupled interactive and multi-sensorial system that leverages Artificial Intelligence and Internet-of-Things technologies to offer customers an engaging and helpful experience of fashion style consulting. A formative study aimed at understanding the technology’s acceptance demonstrated that while the design concept raised several issues, the design assumptions on which it has been founded might still be valid. The evaluation proved that AI-embedded tools may be recognized as useful while simultaneously being perceived as cumbersome and triggering fears of societal changes. Hence, this work aims to define a series of useful design principles that should be considered when designing a similar experience.","PeriodicalId":221731,"journal":{"name":"CHItaly 2021: 14th Biannual Conference of the Italian SIGCHI Chapter","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116782402","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Realizing Ontology-based Reusable Interfaces for Data Access via Virtual Knowledge Graphs","authors":"D. Calvanese, L. Ding, A. Mosca, Guohui Xiao","doi":"10.1145/3464385.3464744","DOIUrl":"https://doi.org/10.1145/3464385.3464744","url":null,"abstract":"In this paper, we present a comprehensive framework, which we call VKG-UI, for realizing ontology-based reusable user interfaces (UIs) for data access via virtual knowledge graphs (VKGs). The VKG approach uses an ontology to model the domain of interest and to hide the heterogeneity of the underlying data sources. Reusable UIs can be built by relying on queries that are issued to the VKG system and that use the high level vocabulary from the ontology layer. This use of VKGs allows for decoupling the data from the UIs, and brings great reusability in designing the latter. To illustrate our approach, we introduce significant use cases with various types of UIs, including programming, graphic, natural language, and voice interfaces.","PeriodicalId":221731,"journal":{"name":"CHItaly 2021: 14th Biannual Conference of the Italian SIGCHI Chapter","volume":"66 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126283792","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. T. Baldassarre, Vita Santa Barletta, D. Caivano, A. Piccinno
{"title":"Integrating Security and Privacy in HCD-Scrum","authors":"M. T. Baldassarre, Vita Santa Barletta, D. Caivano, A. Piccinno","doi":"10.1145/3464385.3464746","DOIUrl":"https://doi.org/10.1145/3464385.3464746","url":null,"abstract":"Nowadays, software development must face the challenge of integrating security and privacy elements from the earliest stages of any software development process. A correct and complete implementation starting from the requirements definition allows to significantly increase the security level of each single phase/iteration and consequently of the final system. Therefore, it is necessary to support the team throughout the software lifecycle trying to provide operational guidelines of security by design and privacy by design. Taking these aspects into account, the paper presents a Human Centered Design (HCD) approach of security and privacy-oriented software development, integrated within the Scrum agile methodology, defined as HCD-Security Scrum. The goal is to support developer decisions at all stages of software development in integrating security and privacy requirements through the formalization of key elements defined in a knowledge base, i.e., the Privacy Knowledge Base.","PeriodicalId":221731,"journal":{"name":"CHItaly 2021: 14th Biannual Conference of the Italian SIGCHI Chapter","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127822809","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Charlie: A chatbot to improve the elderly quality of life and to make them more active to fight their sense of loneliness","authors":"S. Valtolina, Lili Hu","doi":"10.1145/3464385.3464726","DOIUrl":"https://doi.org/10.1145/3464385.3464726","url":null,"abstract":"The development of a conversation agent in the healthcare domain presents several technical, design and linguistic challenges. In our paper, we describe a chatbot conversing with elderly people, with age-related problems. A chatbot, named Charlie, able to remember commitments and medicines, connect remotely with doctors, family, entertain and assist elders. The idea is to investigate solutions to increase their quality of life by providing companionship through innovative strategies based on gamification, active notifications, and promotion of self-compassion that can be explored for preventive mental healthcare. The hope of helping the elderly is more needed than ever today due to the Covid-19 pandemic since lockdowns and isolation have disrupted social lives, affecting their mental health due to loneliness. In this paper, we also describe a preliminary evaluation of Charlie's personality and its level di acceptability by older people.","PeriodicalId":221731,"journal":{"name":"CHItaly 2021: 14th Biannual Conference of the Italian SIGCHI Chapter","volume":"133 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121388638","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A qualitative analysis of users’ attitudes towards the Italian contact tracing app","authors":"C. Bosco, Martina Cvajner","doi":"10.1145/3464385.3464732","DOIUrl":"https://doi.org/10.1145/3464385.3464732","url":null,"abstract":"This research investigates Italians’ attitudes towards the contact tracing app Immuni, promoted by the Italian government to track the spread of Covid-19 and prevent possible future outbreaks. Through a variety of qualitative methods (virtual ethnography, interviews with users and secondary users), the study explores what has motivated Italians to download (or fail to download) Immuni. The study documents how multiple factors – in particular, the perceived benefits, barriers and efficacy of the app – have shaped attitudes towards the app and the willingness to adopt it. The usability of the app is another important factor. To conclude, some practical and theoretical implications of the study are drawn in order to contribute to the design of more effective apps and communication campaigns.","PeriodicalId":221731,"journal":{"name":"CHItaly 2021: 14th Biannual Conference of the Italian SIGCHI Chapter","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130708663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Unpacking the Challenges and Future of Assistive Technology Adaptation by Occupational Therapists","authors":"L. Aflatoony, Shreya S. Shenai","doi":"10.1145/3464385.3464715","DOIUrl":"https://doi.org/10.1145/3464385.3464715","url":null,"abstract":"Occupational therapists (OTs) suggest or prescribe assistive technologies (AT) for use by a particular patient. OTs often need to modify, refine, or repurpose existing, off-the-shelf ATs in order to better address the specific health-related conditions, needs, and abilities of their patients. These practices typically involve piecemeal modification of ATs and various improvisational methods that use found objects and everyday materials at hand. In this study, we investigated the current practices of AT adaptation by conducting semi-structured interviews with expert OTs (N=10), studying examples of AT adaptation made by OTs (N=17) as well as collected AT samples from secondary resources (N=80) to further analyze OTs’ improvisational processes. This research contributes to the HCI research community by (a) providing/extending comprehensive knowledge about the current challenges and processes of AT adaptation by OTs based on recurring themes and categories, and (b) proposing guidelines and recommendations for clinical computer-aided design (CAD) software tools that support OTs in AT adaptation.","PeriodicalId":221731,"journal":{"name":"CHItaly 2021: 14th Biannual Conference of the Italian SIGCHI Chapter","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121265260","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"MONICA Vision: An Approach, a Model and the Interactive Tools for Cyber-Physical Systems Designers","authors":"T. D. Mascio, F. Caruso, L. Tarantino, G. Valente","doi":"10.1145/3464385.3464778","DOIUrl":"https://doi.org/10.1145/3464385.3464778","url":null,"abstract":"Nowadays, the growing diffusion of Cyber-Physical Systems brings strict requirements for the cyber-side, managed with complex HW/SW systems. In this paper, we discuss an action research experience to contribute to recent interest from the HCI community in frontier topics, at the intersection with Cyber-Physical Systems. HW/SW designers, experts in their application domain, are often not supported in their specific and daily tasks, as for example those associated to the design of cyber-side HW/SW components of Cyber-Physical Systems. This paper is an invitation to the HCI community to look at HW/SW designers as frontier users to serve. Indeed, the paper mainly describes the design issues raised within the European FitOptiVis project – aiming at developing a framework to support the design of video-based Cyber-Physical Systems – within which the action research experience has been conducted with the goal of supporting designers in the design of some crucial HW/SW components of the cyber-side: the monitoring systems.","PeriodicalId":221731,"journal":{"name":"CHItaly 2021: 14th Biannual Conference of the Italian SIGCHI Chapter","volume":"100 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124108956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Fabio Catania, Pietro Crovari, E. Beccaluva, G. D. Luca, Erica Colombo, Nicola Bombaci, F. Garzotto
{"title":"Boris: a Spoken Conversational Agent for Music Production for People with Motor Disabilities","authors":"Fabio Catania, Pietro Crovari, E. Beccaluva, G. D. Luca, Erica Colombo, Nicola Bombaci, F. Garzotto","doi":"10.1145/3464385.3464713","DOIUrl":"https://doi.org/10.1145/3464385.3464713","url":null,"abstract":"Previous studies suggest that engagement in musical activities may enhance well-being and impact social inclusion. However, unfortunately, people with physical disabilities cannot often use musical instruments or music production software due to accessibility issues. We propose Boris, an original conversational agent specific for people with a physical disability, to entertain, stimulate expressiveness, and promote communication. Boris enables (even inexperienced) users to compose songs through hands-free interaction by analyzing their vocalizations to obtain more than just their transcription: the system listens to the user even while humming a song and generates a melody by learning and reproducing their human voice patterns. Indeed, it exploits an artificial musical intelligence that can imitate the typically human cognitive skills to produce music using an advanced technique called abstract melody.","PeriodicalId":221731,"journal":{"name":"CHItaly 2021: 14th Biannual Conference of the Italian SIGCHI Chapter","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114056326","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A. Angeli, M. Falduti, M. M. Blanco, Sergio Tessaris
{"title":"Reporting Revenge Porn: a Preliminary Expert Analysis","authors":"A. Angeli, M. Falduti, M. M. Blanco, Sergio Tessaris","doi":"10.1145/3464385.3464739","DOIUrl":"https://doi.org/10.1145/3464385.3464739","url":null,"abstract":"In our research, we focus on the response to the non-consensual distribution of intimate or sexually explicit digital images of adults, also referred as “revenge porn”, from the point of view of the victims. In this paper, we present a preliminary expert analysis of the process for reporting revenge porn abuses in selected content sharing platforms. Among these, we included social networks, image hosting websites, video hosting platforms, forums, and pornographic sites. We looked at the way to report abuse, concerning both the non-consensual online distribution of private sexual image or video (revenge pornography), as well as the use of “deepfake” techniques, where the face of a person can be replaced on original visual content with the aim of portraying the victim in the context of sexual behaviours. This preliminary analysis is directed to understand the current practices and potential issues in the procedures designed by the providers for reporting these abuses.","PeriodicalId":221731,"journal":{"name":"CHItaly 2021: 14th Biannual Conference of the Italian SIGCHI Chapter","volume":"131 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124752449","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}