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2015 12th International Conference on Service Systems and Service Management (ICSSSM)最新文献

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Coal trading center development in China: A study of opportunities, value and service —A perspective of steam coal trading 中国煤炭交易中心发展:机遇、价值与服务研究——以动力煤交易为视角
2015 12th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170140
Q. Nie, Lirong Dong
{"title":"Coal trading center development in China: A study of opportunities, value and service —A perspective of steam coal trading","authors":"Q. Nie, Lirong Dong","doi":"10.1109/ICSSSM.2015.7170140","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170140","url":null,"abstract":"China relies on coal to fuel its economy, coal accounts for more than 70 per cent of all the energy consumed, coal will remain the predominant fuel well into the next century. The huge demand and coal marketization reform in China stimulate the development of coal trading center who has achieved dramatic increases over the past ten years. This paper analyses the evolution and trading pattern of China steam coal trade from the 1950s to the present years, identifies some of the problems. It investigates the opportunities and driving factors of steam coal trading center in China. It can be find that coal trading center will continue to expand and become a more important coal trading pattern in replacing the conventional trading one. Then the value of coal trading center has been described. Finally the paper identifies the coal trading center should be service dominated and present 3 possible business.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114657683","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Social visibility and percept differentiation dimensions of brand intangible value and its effects 品牌无形价值的社会知名度和感知差异化维度及其效应
2015 12th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170280
Jinsong Huang, Tao Wei
{"title":"Social visibility and percept differentiation dimensions of brand intangible value and its effects","authors":"Jinsong Huang, Tao Wei","doi":"10.1109/ICSSSM.2015.7170280","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170280","url":null,"abstract":"Marketers provide brand intangible value to obtain price premium and brand loyalty. Along two novel dimensions of social visibility and perceived differentiation, we classified brand intangible value into four types: conformity value, role value, self-identity value and experiential value. Empirical studies verify the existence of these four brand intangible values, and they are significantly affected by perceived quality. Further analysis show that role value, self-identity value, experiential value significantly impact customer satisfaction, but the linkage between conformity value and customer satisfaction is weak.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"2017 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114731193","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
An empirical study of the online promotion for the top 10 e-commerce websites in China 中国十大电子商务网站网络推广的实证研究
2015 12th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170321
Xiaoning Zhu, Rui Yan, Jingting Zhang
{"title":"An empirical study of the online promotion for the top 10 e-commerce websites in China","authors":"Xiaoning Zhu, Rui Yan, Jingting Zhang","doi":"10.1109/ICSSSM.2015.7170321","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170321","url":null,"abstract":"For companies to take full advantage of the potential offered by the Web, it is essential that their e-commerce websites be prepared and organized in highly usable manner. Companies with better website quality will save time and money, promote customer satisfaction and continued business, and gain an advantage over their competitors. This paper is an attempt to investigate the current issues and challenges for the top 10 B2C e-commerce websites in terms of promoting and marketing their products and services in China. The managerial implications and suggestions for future research are also discussed.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133555083","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
The analysis of coupling coordination degree in the interactive development of manufacturing industry and logistics in the eastern coastal economic zone of China 中国东部沿海经济区制造业与物流互动发展的耦合协调度分析
2015 12th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170201
Li Song-qing
{"title":"The analysis of coupling coordination degree in the interactive development of manufacturing industry and logistics in the eastern coastal economic zone of China","authors":"Li Song-qing","doi":"10.1109/ICSSSM.2015.7170201","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170201","url":null,"abstract":"Based on the theory of coupling degree function in physics, this paper sets up index system from three aspects of scale, operation and potential, formulates the model of coupling coordination degree of the interactive development between manufacturing industry and logistics, calculates and analyzes the coupling coordination degree of two industries in the Eastern Coastal Economic Zone of China. The research shows the harmonious developing level of two industries appears increasing with each passing year, logistics development isn't falling behind manufacturing industry.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130585297","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Identification of key user knowledge source in crowdsourcing innovation mode 众包创新模式下关键用户知识来源的识别
2015 12th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170263
Qingliang Meng, Xinxin Guo
{"title":"Identification of key user knowledge source in crowdsourcing innovation mode","authors":"Qingliang Meng, Xinxin Guo","doi":"10.1109/ICSSSM.2015.7170263","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170263","url":null,"abstract":"Effective identification of key user knowledge sources which are able to match with the innovation task of the enterprise can reduce the cost of enterprise search and evaluation, enhance the participation willingness, and promote innovation performance in crowdsourcing innovation mode. Based on the bilateral perspective of both enterprises and users, the present paper proposes the framework to identify the key user knowledge sources from three aspects of the user knowledge value, the willingness of knowledge exchange and the absorptive capability of the enterprise. The key user knowledge sources identification system constructed by the paper is scientific, reasonable and practical, which is proved by the empirical research by using gray relational analysis.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125008940","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The competitive strategies between the traditional and online retailers 传统零售商与网络零售商的竞争策略
2015 12th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170205
Jinsen Guo, Zong-Liang Wen, Yongwu Zhou, Kai Ji
{"title":"The competitive strategies between the traditional and online retailers","authors":"Jinsen Guo, Zong-Liang Wen, Yongwu Zhou, Kai Ji","doi":"10.1109/ICSSSM.2015.7170205","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170205","url":null,"abstract":"The advent of e-commerce has prompted many retailers to sell product by online channel. In this paper, we study the competitive strategies between a traditional retailer and an online retailer. We investigate how the changes of the degree of customer acceptance of the online channel and the traditional channel inconvenience affect the strategies of the two retailers under two different Stackelberg competition scenarios: online retailer-Stackelberg competition and traditional retailer-Stackelberg competition. We get that whether the price and profit of the traditional retailer is higher than the online retailer mainly depends on the traditional retailer's inconvenience under the different competition scenarios. Furthermore, The two retailer's total profit is higher in the TC-Stackelberg setting than in the OC-Stackelberg setting when the customer acceptance of the online retailer is relative small, otherwise, is lower in the TC-Stackelberg setting than in the OC-Stackelberg setting when the customer acceptance of the online retailer is relative large. Under the Stackelberg settings, when the customer acceptance of the online retailer is relative small, the two players both like to work as a leader; otherwise, they would like to work as a follower.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125440609","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Valuation of enterprises brand assets based on risk cash flow 基于风险现金流的企业品牌资产估值
2015 12th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2015-06-22 DOI: 10.1007/978-3-642-40072-8_55
Shi-liang Xia
{"title":"Valuation of enterprises brand assets based on risk cash flow","authors":"Shi-liang Xia","doi":"10.1007/978-3-642-40072-8_55","DOIUrl":"https://doi.org/10.1007/978-3-642-40072-8_55","url":null,"abstract":"","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"06 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130280891","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
A short survey on the history and future of Groupbuying Price mechanism 简述团购价格机制的历史与未来
2015 12th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170183
Lei Guan
{"title":"A short survey on the history and future of Groupbuying Price mechanism","authors":"Lei Guan","doi":"10.1109/ICSSSM.2015.7170183","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170183","url":null,"abstract":"In this article, I summarize the history of Group-Buying Price (GBP) mechanism to show some current problems. Then with reviewing related literatures, I discuss the shortcomings of current researches and point out some possible future directions.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127812538","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Design of a biped walking robot based on Cortex-M3 基于Cortex-M3的两足步行机器人设计
2015 12th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170194
Panlai Peng, Yajie Ma
{"title":"Design of a biped walking robot based on Cortex-M3","authors":"Panlai Peng, Yajie Ma","doi":"10.1109/ICSSSM.2015.7170194","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170194","url":null,"abstract":"Research on robot control and related technology of biped walking has important theoretical value in the field of robot research. Comparing the advantages and disadvantages of existing robot control and walking schemes, this paper designs and implements a biped walking robot under the control of Cortex-M3. By studying and emulating human walking gait, we designed a robot which can walk in the way that matches all the predefined action modes. The robot uses Cortex-M3 811 MCU as the core control, the servo controller as auxiliary control. The servo controller generates multiple PWM waves to drive the servo. With repeatedly adjusting and modification, the performance of the biped walking robot can satisfy all the design requirements.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117334038","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Episodes and professional identity development: A case study on the narrative identity of Chinese college teachers 情节与专业认同发展:以中国大学教师叙事认同为例
2015 12th International Conference on Service Systems and Service Management (ICSSSM) Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170303
Li Li, Chen Liwen
{"title":"Episodes and professional identity development: A case study on the narrative identity of Chinese college teachers","authors":"Li Li, Chen Liwen","doi":"10.1109/ICSSSM.2015.7170303","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170303","url":null,"abstract":"This paper examines the overall development of professional identity of two English teachers in the same Chinese college employing the narrative analysis approach. The process of sharing two participants' teaching experiences is proved to be instrumental in combing and understanding their change in professional identity, to which four factors are found to be instrumental, namely teachers' personality, the social environment they lived in, their prior experiences and their subjective initiative. The induction period is crucial and thus deserves guidance and support from the authority.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123224947","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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