{"title":"Analisis Peran Ganda dalam Produktivitas Tenaga Kerja Wanita di PT Pelindo III Cabang Gresik","authors":"S. Febriyanti, Maulidyah Amalina Rizqy","doi":"10.30587/mahasiswamanajemen.v2i02.2573","DOIUrl":"https://doi.org/10.30587/mahasiswamanajemen.v2i02.2573","url":null,"abstract":"Background - Women's labor have multiple roles and must be able to balance work and household. Female workers who have a level of work-family conflict will have an impact on their ability to fulfill their jobs. Objective - This research aims to analyze the dual role in women's labor productivity in pelindo III Gresik Branch office. Design/Methodology/Approach - This study uses qualitative approach, the subject of this study is a female workforce of 12 people. Findings - Based on the results of the study, it can be concluded that female workers who have multiple roles continue to carry out their jobs well so that they are able to complete their duties properly. Research implications - This research can be used as consideration for the company in accepting female employees who already have a role in the household. Research limitations - This study has limitations on the factors behind women choosing to work and have a household.","PeriodicalId":211151,"journal":{"name":"Jurnal Mahasiswa Manajemen","volume":"115 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123467014","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Anteseden Kepuasan Pelanggan: Kualitas Pelayanan, Profesionalisme Kerja, Promosi","authors":"J. Suyono, S. Sukaris, D. Saputra","doi":"10.30587/mahasiswamanajemen.v2i02.3676","DOIUrl":"https://doi.org/10.30587/mahasiswamanajemen.v2i02.3676","url":null,"abstract":"Abstract \u0000Background – for service companies such as banks, customer satisfaction is very vital and basically every company, especially service companies, always strive to improve customer satisfaction. High customer satisfaction can increase profits. For this reason, in this study, several factors are discussed which are antecedents of customer satisfaction. Objective - This study aims to analyze the effect of service quality, work professionalism, and service quality on customer satisfaction, either partially or simultaneously. Design / methodology / approach – the population in this study were customers of Bank Jatim Hospital Dr. Branch. Soetomo Surabaya with a total of 2,400 customers. The technique for determining the number of samples uses the Slovin formula and from a population of 2,400 customers, 96 customers are obtained as research samples. The sampling technique used random sampling with a lottery system. Data analysis was done by using multiple linear regression test. Findings – The results of the study show that service quality, work professionalism, and service quality affect customer satisfaction, either partially or simultaneously. Research implication – The results of this study can be used as a reference by companies, especially the banking industry to improve customer satisfaction by paying attention to antecedent factors in the form of service quality, work professionalism, and service quality. Limitations – The population of this research is limited to Bank Jatim, for generalization it is necessary to do research with a wider scope and involve several banks as the population.","PeriodicalId":211151,"journal":{"name":"Jurnal Mahasiswa Manajemen","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132455503","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Studi Peristiwa Dampak Revisi Renewable Energy Directive Terhadap Perusahaan Perkebunan Kelapa Sawit di Indonesia","authors":"Ilham Gresnaidi, R. Santoso, Anita Handayani","doi":"10.30587/mahasiswamanajemen.v2i02.2383","DOIUrl":"https://doi.org/10.30587/mahasiswamanajemen.v2i02.2383","url":null,"abstract":"Background - Indonesia is one of the most significant crude palm oil exported. But, the amendment of Renewable Energy Directive also brings impact to these industries. The content of the amendment that proposed is to minimize the use of crude palm oil in Europe, while Europe is also the biggest imported of Indonesia crude palm oil. Objective - This study aims to determine wether there is the difference on abnormal return before and after the proposed Delegated Act, European Parliament vote of proposed Delegated Act and European Council, Commission and Parliament meetings for proposed Delegated Act. Design/Methodology/Approach - The data used is historical stock price for listed company of Agriculture Sector and Plantation Sub Sector in Indonesia Stock Exchange in 23th November-7th December 2016, 10th-24th January 2018 and 4th-26th June 2018 from investing.com. The assay used in this study is statistic descriptive test, then normality test and then paired sample t-test and/or wilcoxon signed rank test. Findings - The result of this study indicates there is no difference on abnormal return in all event. That no difference happens because the event contains no information, also the investor believed more in company performance and some information is expired when stock market is open. Research implications - Research contributes to providing additional information on the impact of the revised Renewable Energy Directive on share prices in energy-producing plantation companies. Research limitations - This study has limitations, namely the trilogy meeting event intersects with the holiday and the Indonesia Stock Exchange holiday, thus creating a conflict of events whether this is the impact of the fitri holiday or because of the trilogy meeting event.","PeriodicalId":211151,"journal":{"name":"Jurnal Mahasiswa Manajemen","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126948826","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analisis Kualitas Pelayanan Dan Kepercayaan Terhadap Kepuasan Nasabah Bumdes Desa Wonoasri Kabupaten Jember","authors":"Auliannisa Vistya Dianty, Trias Setyowati, Tatit Diansari Reskiputri","doi":"10.30587/mahasiswamanajemen.v2i01.2565","DOIUrl":"https://doi.org/10.30587/mahasiswamanajemen.v2i01.2565","url":null,"abstract":"Background - Efforts to improve service quality are very influential on the future of a company to foster trust and provide satisfaction to customers or consumers. Objective - This study aims to determine how influential the service quality variables consisting of tangibles, responsiveness, reliability, assurance and empathy and the trust variables consisting of ability, benevolence, integrity on customer satisfaction BUMDes Dana Asri Sejahtera. Design/Methodology/Approach - This research is causal associative research using quantitative technique. The data used in this study are primary data and secondary data, with a sample of 85 people. Findings – Based on the results of the calculation of multiple linear regression analysis on the service quality variable, the most influential dimension is tangibles with a total of 1,264, while the most influential dimension of trust is ability with a total of 1.132. So the conclusion obtained is that the variables of service quality and trust have a significant effect simultaneously and partially on customer satisfaction. Research implications - The results of this study have the implication that customer satisfaction can be increased through improving service quality and customer trust and can be a reference for the influence of service quality and trust on satisfaction, especially for BUMDes Dana Asri Sejahtera customers. Research limitations - The limitations of this study are the number of respondents, which is only 85 people, of course, is still lacking to describe the real situation and the information provided by respondents through questionnaires sometimes does not show the actual events, because sometimes it is caused by differences in thoughts, assumptions and understandings of each respondent.","PeriodicalId":211151,"journal":{"name":"Jurnal Mahasiswa Manajemen","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121306137","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Falikhaturrohma Dian Narista, Abdurrahman Faris Indriya Himawan
{"title":"Pengaruh Sosial Media, Influencer dan Customer Review Terhadap Keputusan Pembelian Produk Ms Glow","authors":"Falikhaturrohma Dian Narista, Abdurrahman Faris Indriya Himawan","doi":"10.30587/mahasiswamanajemen.v2i01.2369","DOIUrl":"https://doi.org/10.30587/mahasiswamanajemen.v2i01.2369","url":null,"abstract":"Background - In this modern era, cosmetics are no longer a desire for a consumer but have become a daily necessity for humans. Dressing up can make them appear more confident. In Indonesia, the cosmetics business is a promising business opportunity, so it's no wonder that many companies are successful with their cosmetic products. Cosmetics sales are not inferior to other sales in following technological developments. Objective - To analyze the influence of social media, influencers and customer reviews on customer purchasing decisions for Ms. Glow's cosmetic products. Design/Methodology/Approach - This research examines the influence of social media, influencers and customer reviews on the decision to purchase Ms Glow product with 95 samples of Ms Glow customers have an Id Card, get data through distributing questionnaires to them and for testing using multiple linear regression analysis with SPSS. Findings - Social media and influencer variables had an effect on the purchase decision for Ms Glow's products, while the customer reviews had no effect on the consumer purchasing decisions Ms Glow. Research implications - This research can be used as a reference for viewing and seeking information on social media, influencers and customer reviews of consumer purchasing decisions for Ms Glow products. Research limitations - In this modern era, customer reviews should be very influential on consumer purchasing decisions because they are done easily, but this research is the opposite with possible answers because they’re confident and have customer loyalty to Ms. Glow's products.","PeriodicalId":211151,"journal":{"name":"Jurnal Mahasiswa Manajemen","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121961978","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nur Sabilillah Ayuningtias, Toni Herlambang, Tatit Diansari Reskiputri
{"title":"Pengaruh Keselamatan Kerja, Kesehatan Kerja Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada PT Sinar Sosro Kantor Penjualan (KP) Jember","authors":"Nur Sabilillah Ayuningtias, Toni Herlambang, Tatit Diansari Reskiputri","doi":"10.30587/mahasiswamanajemen.v2i01.2751","DOIUrl":"https://doi.org/10.30587/mahasiswamanajemen.v2i01.2751","url":null,"abstract":"Background - The company has provided occupational safety and health facilities to avoid work accidents, but employees still do not use the equipment that has been provided. This can affect the performance of employees in carrying out their work. Objective - This study aims to determine the partial effect of work safety (X1), occupational health (X2) and work environment (X3) towards employee performance (Y) of PT Sinar Sosro KP Jember. Design/Methodology/Approach - This research used a quantitative method approach. The population in this study were the employees of PT Sinar Sosro KP Jember and covered 32 employees as the number of samples. The data collection technique used was a questionnaire with data instrument tests (validity and reliability tests), classical assumption tests (multicollinearity test, normality test, and heteroscedasticity test), multiple linear analysis and hypothesis testing (t test and coefficient of determination) with the help of SPSS 21.0 for Windows software application. Findings - The results of this study indicate that, partially, the work safety variable (X1) has a significant effect on employee performance (Y) with significance value of 0.026. Partially, the occupational health variable (X2) has a significant effect on employee performance (Y) with significance value of 0.028. While the work environment variable (X3) partially has a significant effect on Employee Performance (Y) with significance value of 0.013. The adjusted R-squared value of 0.799. This indicates that 79% of variations in employee performance variable can be well explained by occupational safety, occupational health and work environment variables. The remaining value of 0.21 or 21% is influenced by other variables that are not examined in this study. Research implications - The results of this study are expected to be input and as additional information for the company in providing occupational safety and health facilities to the performance of employees at PT Sinar Sosro KP Jember. Research limitations - The limitations of this study are that it only uses three variables while there are many other factors that can affect employee performance, and the sample used is still small so it cannot be generalized to all companies.","PeriodicalId":211151,"journal":{"name":"Jurnal Mahasiswa Manajemen","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130127808","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analisis Triple Bottom Line Warung Kopi Dalam Menghadapi Coffee Shop Di Kawasan Brotonegoro Gresik","authors":"A. Fauziyah, Anita Handayani","doi":"10.30587/MAHASISWAMANAJEMEN.V2I01.2519","DOIUrl":"https://doi.org/10.30587/MAHASISWAMANAJEMEN.V2I01.2519","url":null,"abstract":"Background - Changes in the lifestyle of young people who mostly prefer to hang out at coffee shops, so that the interest in coffee shops decreases. but contrary to the condition of the coffee shop in the Brotonegoro Gresik area which still survives to obtain optimal profit. Objective - This study aims to analyze the triple bottom line of coffee shops in the Brotonegoro Gresik area to deal with modern coffee shops in obtaining optimal profit. Design/Methodology/Approach - The technique used in this research is purposive sampling with structured interviews and unstructured interviews (free) Findings - The results of this study found that coffee shops pay attention to the environment (planet) by paying attention to the cleanliness of the coffee shop premises, the facilities provided, and paying attention to the layout (layout) of food and beverages being sold. Coffee shops pay attention to service (people), namely by maintaining ethics, paying attention to appearance, and maintaining quality. Profit (profit) as the fulfillment of the necessities of life and business continuity for coffee shop owners in the Brotonegoro Gresik area. Research implications - The results of this research can be used as a reference for coffee shop owners to provide added value and develop their business. Research limitations - Research conducted by researchers still has limitations, namely researchers have not explored service quality more deeply, so that the information obtained by researchers in the form of service quality is only based on the dimensions of reliability, certainty and empathy.","PeriodicalId":211151,"journal":{"name":"Jurnal Mahasiswa Manajemen","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134374482","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Pendapatan Bagi Petani Sawah Dalam Perspektif Produktivitas Di Desa Pandanan Kecamatan Duduk Sampeyan Gresik","authors":"Siti A’isyah, R. Santoso","doi":"10.30587/MAHASISWAMANAJEMEN.V2I01.2514","DOIUrl":"https://doi.org/10.30587/MAHASISWAMANAJEMEN.V2I01.2514","url":null,"abstract":"Background - The problem faced by farmers in Pandanan village is that the size of the input (resources) is higher than the size of the output (results obtained). The results of this production affect the profits that will be obtained by farmers. Objective - This study aims to analyze the income of farmers in Pandanan Village, Sit Sampeyan Gresik District, from a productivity perspective. Design/Methodology/Approach - By using 5 informants who were interviewed to find the actual income in terms of labor and capital. Testing is done using qualitative research with descriptive analysis method. Findings - The cause of disciplinary action information about weather conditions, interests, time scheduling and family conditions. The cause of disciplinary action by leaving early is unexpected conditions and needs for family needs, employees who do not use shoes when working hours are still ongoing due to weather conditions, healthy conditions, while employees who do not use ID cards are because employees think that the use of ID cards is only used when there is a meeting outside the office. Research implications - This research contributes to examining income from a productivity perspective in terms of labor and capital. Research limitations - This study has limited research focus, namely the meaning of income for farmers in productivity where researchers find about aspects of labor and capital in income for farmers.","PeriodicalId":211151,"journal":{"name":"Jurnal Mahasiswa Manajemen","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134197064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analisis Tindakan Indisipliner Kerja Pada Pegawai PD.BPR Bank Gresik","authors":"Karima Diva Rifada, Maulidyah Amalina Rizqi","doi":"10.30587/MAHASISWAMANAJEMEN.V2I01.2360","DOIUrl":"https://doi.org/10.30587/MAHASISWAMANAJEMEN.V2I01.2360","url":null,"abstract":"Background - Discipline is certainly an absolute requirement for the progress of the company or the progress of each individual. Without discipline, it would be impossible for all targets to be achieved properly, but at PD. BPR Bank Gresik there are employees who take disciplinary actions. Objective - To analyze the crimes committed by employees as well as the efforts made by PD. BPR Bank Gresik in improving employee discipline. Design/Methodology/Approach - This research is a type of qualitative research. Findings - The cause of disciplinary action information about weather conditions, interests, time scheduling and family conditions. The cause of disciplinary action by leaving early is unexpected conditions and needs for family needs, employees who do not use shoes when working hours are still ongoing due to weather conditions, healthy conditions, while employees who do not use ID cards are because employees think that the use of ID cards is only used when there is a meeting outside the office. Research implications - Research contributes to minimizing individual action. Research limitations - This research is expected to better prepare themselves in the process of retrieval, study data and everything else and further researchers are expected to be able to carry out deeper research with different methods related to Disciplinary Action.","PeriodicalId":211151,"journal":{"name":"Jurnal Mahasiswa Manajemen","volume":"96 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132500086","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Efektifitas Komunitas Seni sebagai Strategi Promosi di Kedai Kopi Gresiknesia","authors":"rosi sastrawati","doi":"10.30587/MAHASISWAMANAJEMEN.V1I2.1874","DOIUrl":"https://doi.org/10.30587/MAHASISWAMANAJEMEN.V1I2.1874","url":null,"abstract":"Background - Increasing an effort or business affects intense competition. One of them is in the coffee shop business in Gresik City. In need of effective promotion strategy to face the competition of the coffee shop. In this research the object to be meticulously is the Gresiknesia coffee shop that makes the art community as a promotional strategy. Using an EPIC model (Emphaty, Persuasion, Impact, Communication), researchers will measure the effectiveness of the art community as a promotional strategy at Gresiknesia coffee shop. Objective - The purpose of this study is to analyze and determine the extent to which the effectiveness of the arts community as a promotional strategy in Gresiknesia coffee shop. Design : The study uses a qualitative approach with qualitative descriptive methods. To measure effectiveness, researchers take data and information from four key informant and two non-key informant through observation and interviews directly with the support of documentation data. Findings - The result of the study was that the art community was instrumental in the promotion at the Gresiknesia coffee shop, because the reason visitors came to Gresiknesia coffee shop was to enjoy the event there in addition to enjoying coffee. In addition to the Gresik people, people outside the city also know the Gresiknesia coffee shop because of the art community. So the strategy used in Gresiknesia coffee shop is already effective if measured using EPIC models. Research implications - This research contributes to marketing management by utilizing art as an added value. Research limitations - The limitation in this study is to measure the effectiveness of marketing strategies only in terms of promotion using the EPIC model.","PeriodicalId":211151,"journal":{"name":"Jurnal Mahasiswa Manajemen","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128573470","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}