{"title":"Design Methods of Strategic Decision Support Solutions for B2C Business Managers","authors":"S. Miah, Madhury Khatun","doi":"10.4018/978-1-5225-5718-0.CH014","DOIUrl":"https://doi.org/10.4018/978-1-5225-5718-0.CH014","url":null,"abstract":"This chapter reviews methods to develop a decision support system (DSS) for small business managers. The primary objective is to support managers, making strategic decisions for achieving competitive advantages in the business-to-consumer (B2C) e-commerce environment. Many researchers in the DSS domain utilized various methods to design information systems (IS) solution, mostly intended for large businesses. None of the researchers have considered the business environment as a knowledge source for DSS development of small business strategic decision support needs. User-centered design (UCD) and design science research (DSR) method were adopted for DSS development. DSR was appropriate because it addresses the real-world application environment where research problem or opportunity are defined. Multiple case studies and web content analysis were carried out for understanding business problems, needs, and system requirements. This study used the qualitative and descriptive data analysis methods. The findings suggested developing a DSS solution to meet the small business strategic needs.","PeriodicalId":198312,"journal":{"name":"Research Anthology on Small Business Strategies for Success and Survival","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128311921","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Tailorable Technologies for Improving Business Intelligence Systems","authors":"S. Miah","doi":"10.4018/978-1-5225-5718-0.CH013","DOIUrl":"https://doi.org/10.4018/978-1-5225-5718-0.CH013","url":null,"abstract":"The Australian farm-based businesses can be benefited from specially designed applications for cost-effective operation while maximizing profits to survive in economic and environmental crises. For decision support, existing business intelligence systems (BIS) approaches scarcely deal with specific user's provisions to adjust changing situations in decision making, without extra technical exertions. In this chapter, the authors describe a conceptual framework of tailorable BIS solution that is based on case study findings in that the highlighted requirements are relevant to address changing situations through enhancing end user's engagement. The activities of end user's engagement supported through the use of tailorable features that reinforce a shift from the traditional BIS process to a new provision where business owners can actively involve in adjusting their features to their decision support.","PeriodicalId":198312,"journal":{"name":"Research Anthology on Small Business Strategies for Success and Survival","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125922960","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Emerging Economies and Financing of SMEs","authors":"Liang Han, X. Xiang, Xingquan Yang","doi":"10.4018/978-1-5225-2700-8.CH002","DOIUrl":"https://doi.org/10.4018/978-1-5225-2700-8.CH002","url":null,"abstract":"Existing evidence has shown that SMEs make great contributions to innovation, job creation and economic growth. This chapter reviews recent literature on (1) the important roles played by SMEs in emerging markets and (2) the impacts of financial development on SME finance in such markets. It also uses a unique database form World Bank Enterprise Survey (WBES) to document the financing patterns, constraints and other financial issues of SMEs in emerging markets. The descriptive statistics derived from WBES show clear variations of SME financing patterns between emerging and developed markets and shed light on the important role played by financial development in financing SMEs.","PeriodicalId":198312,"journal":{"name":"Research Anthology on Small Business Strategies for Success and Survival","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127434425","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Qualitative Relationship Between Banks and SMEs in Wales","authors":"Atsede Woldie, Hooman Hagshenas, B. Thomas","doi":"10.4018/978-1-5225-2700-8.CH005","DOIUrl":"https://doi.org/10.4018/978-1-5225-2700-8.CH005","url":null,"abstract":"A long-term or close and intense relationship with banks could help overcome the main problems like asymmetric information. Using collateral is another way to overcome the effects of asymmetric information. The findings show that having collateral does not reduce loan costs, and on the other hand it will increase the availability of finance for small businesses. In general, small businesses use pecking order theory in choosing their formal sources of finance. Because of their lack of knowledge, they are not completely aware of available sources of finance. Banks are the first and most important external finance provider for small businesses, so having a good long-term relationship with banks can help them to overcome problems like asymmetric information, which would influence their access to more finance. Collateral is the other way to access more finance and it can help small businesses in their relationship with banks, especially in a period of unsustainability to reduce the risks for banks.","PeriodicalId":198312,"journal":{"name":"Research Anthology on Small Business Strategies for Success and Survival","volume":"197 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125230419","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Contributions of Entrepreneurial Orientation to Competitive Advantage","authors":"O. Rua","doi":"10.4018/978-1-5225-6942-8.CH007","DOIUrl":"https://doi.org/10.4018/978-1-5225-6942-8.CH007","url":null,"abstract":"The main objective of this chapter is to analyze the relationship between entrepreneurial orientation and competitive advantage on Portuguese exporting textiles small and medium enterprises (SMEs). Therefore, a quantitative methodological approach was used, conducting a descriptive, exploratory, and transversal empirical study, having applied a questionnaire to a sample of Portuguese SMEs, associated of the Portuguese textile association (ATP). The structural equations model was used for this purpose, using the partial least squares (PLS). Based on survey data from 247 firms, the empirical results indicate that 1) innovation have a positive and significant impact on differentiation, 2) proactivity and risk-taking does not have a positive and significant impact on differentiation, and 3) innovation, proactivity, and risk-taking does not have a positive and significant impact on cost leadership. This study shows that Portuguese textile SMEs seek to support and stimulate new ideas, experimentation, and creativity that surely result in new products, services, and processes.","PeriodicalId":198312,"journal":{"name":"Research Anthology on Small Business Strategies for Success and Survival","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128526596","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Which Are the Appropriate Skills Needed for the Entrepreneurial Success of Startups in the Era of Digitalization?","authors":"Amina Omrane","doi":"10.4018/978-1-7998-2714-6.ch014","DOIUrl":"https://doi.org/10.4018/978-1-7998-2714-6.ch014","url":null,"abstract":"Consistent with prior research on start-up entrepreneurship in this era of digitalization, this chapter is a theoretical study which aims at an in-depth understanding of the main specifics of start-ups. It mainly focuses on those ones localized in resource-constrained environments, by exploring the most relevant and effective competencies for them. The literature review enables the authors to identify five relevant kinds of skills which are related not only to specific social abilities, but also to other sorts of capabilities such as effectual and ambidextrous logics or resilience. Previous works have underlined that these skills have considerable and significant effects on the startups' entrepreneurial success. Consequently, it is recommanded that startup entrepreneurs develop them and learn how to foster them.","PeriodicalId":198312,"journal":{"name":"Research Anthology on Small Business Strategies for Success and Survival","volume":"94 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134393032","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exports and Female Entrepreneurs","authors":"Piers Thompson, W. Zang","doi":"10.4018/978-1-5225-7479-8.CH009","DOIUrl":"https://doi.org/10.4018/978-1-5225-7479-8.CH009","url":null,"abstract":"The UK's decision to leave the European Union based on the 2016 referendum has created considerable uncertainty in the UK economy. For UK small and medium sized enterprises (SMEs) looking to survive, export markets may become more important. This chapter examines the impact from the presence of foreign direct investment (FDI). The influence of gender on this relationship has not been previously investigated. Using data from the Global Entrepreneurship Monitor (GEM) regression approaches are applied. A negative relationship is found between foreign influence and export propensity and intensity. No evidence is found for female entrepreneurs as a whole being affected to a greater extent. However, female entrepreneurs with less human capital are affected to a greater extent. These findings suggest that when seeking to attract FDI policymakers must be aware of the potential negative consequences. Training offered to the most vulnerable female entrepreneurs in collaboration with foreign affiliates might counter any negative effects to achieve greater positive knowledge spillovers.","PeriodicalId":198312,"journal":{"name":"Research Anthology on Small Business Strategies for Success and Survival","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130058289","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Key Success Factors Facilitating SME E-Commerce in Developing Countries","authors":"H. Saputra","doi":"10.4018/978-1-7998-2867-9.ch011","DOIUrl":"https://doi.org/10.4018/978-1-7998-2867-9.ch011","url":null,"abstract":"This chapter presents a systematic literature review and research agenda regarding key success factors (KSFs) facilitating SME e-commerce in developing countries. Previous studies had mainly pre-adoption when the internet and e-commerce were new. However, SMEs have largely been ignored, and now that attention has turned to post-adoption issues research, which is required in SME and developing country contexts due to the worldwide growth of e-commerce. This chapter comprises a structured literature review using Denyer and Tranfield's context, intervention, mechanisms, and outcome (CIMO) criteria for critical analysis to enable the development of future empirical research areas. The KSFs are considered significant and of concern to stakeholders, including inter alia SMEs and governments to encourage SME growth in e-commerce and positively influence SME and overall business performance to meet customer demand.","PeriodicalId":198312,"journal":{"name":"Research Anthology on Small Business Strategies for Success and Survival","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131232174","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Ambidexterity in Context of Micro and Small Firms","authors":"M. Özşahin","doi":"10.4018/978-1-5225-7888-8.CH018","DOIUrl":"https://doi.org/10.4018/978-1-5225-7888-8.CH018","url":null,"abstract":"Micro and small firms operating in a volatile business environment are coerced to manage their limited resources for survival in the short term and sustaining competitiveness in the long term, which is achieved through concurrent pursuit of exploitation and exploration activities, namely through ambidexterity. Indeed, resource and competency constraints create both pressure and challenge for micro and small firms to pursue exploitation and exploration simultaneously, which makes this issue (ambidexterity) more essential to those firms. Thus, this chapter, examining the ambidexterity in context of micro and small firms, is expected to contribute to literature by providing an insight on how micro and small firms would survive and sustain in a highly volatile business environment through their ambidextrousness. In this respect, after “ambidexterity” is explicated, the essentiality of ambidexterity for micro and small firms operating in volatile business environment will be discussed, and an ambidextrous organization model for micro and small firms to achieve better performance will be proposed.","PeriodicalId":198312,"journal":{"name":"Research Anthology on Small Business Strategies for Success and Survival","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115389751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Effective Use of Digital Technology by SMEs","authors":"Antonios G. Zairis","doi":"10.4018/978-1-7998-3648-3.ch014","DOIUrl":"https://doi.org/10.4018/978-1-7998-3648-3.ch014","url":null,"abstract":"Most researches emphasize the importance of small and medium-sized enterprises (SMEs) as main contributors to economic growth and their role in the global economy. The purpose of this study is to provide information on the implementation of digital technology in SMEs and the challenges they face. It seems that the evolution of internet technology and communication platforms has been largely adopted in the corporate environment and constitutes an important component of competitive advantage for large corporations. But the same does not exactly apply for SMEs as they come up against numerous issues. The chapter also focuses on the digital state of Greek SMEs and attempts to identify the main problems and opportunities for promoting their development through digital technology, as they appear to be weak in this field especially when comparing to the majority of European countries. These findings enrich the literature on Greek SMEs and their future capabilities.","PeriodicalId":198312,"journal":{"name":"Research Anthology on Small Business Strategies for Success and Survival","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123298864","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}