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2006 IEEE/IFIP Business Driven IT Management最新文献

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Business aware Policy-based Management 基于业务的策略管理
2006 IEEE/IFIP Business Driven IT Management Pub Date : 2006-04-07 DOI: 10.1109/BDIM.2006.1649211
I. Aib, M. Sallé, C. Bartolini, A. Boulmakoul, R. Boutaba, G. Pujolle
{"title":"Business aware Policy-based Management","authors":"I. Aib, M. Sallé, C. Bartolini, A. Boulmakoul, R. Boutaba, G. Pujolle","doi":"10.1109/BDIM.2006.1649211","DOIUrl":"https://doi.org/10.1109/BDIM.2006.1649211","url":null,"abstract":"In this paper, we introduce a business aware framework for the policy-based management of IT Systems and its application to utility computing environments. The framework couples two main subsystems on top of an IETF-like policy-based resource control layer. They are MBO (Management by Business Objectives) where the decision ability supported by analysis of business objectives resides, and GSLA (Generalized SLA), an advanced framework for SLA driven management that lends itself quite naturally to the derivation of IT management policies from the SLAs that the enterprise has contracted. We discuss the advantages and the limitations of the state-of-art policy-based approach to systems management, mainly the lack of business and service level context to drive policy-related decisions at system runtime. We then explain how this is remedied in our framework through the interaction mechanism between the reactive policy-based resource control layer and the more proactive business driven decision making engine.","PeriodicalId":194540,"journal":{"name":"2006 IEEE/IFIP Business Driven IT Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122161230","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 21
Process-Oriented Integration of Applications for a Service-Oriented IT Management; Integrated IT Management Architecture 面向服务的IT管理中面向过程的应用集成集成IT管理架构
2006 IEEE/IFIP Business Driven IT Management Pub Date : 2006-04-07 DOI: 10.1109/BDIM.2006.1649208
Christian Mayerl, de Frank Tröscher, S. Abeck
{"title":"Process-Oriented Integration of Applications for a Service-Oriented IT Management; Integrated IT Management Architecture","authors":"Christian Mayerl, de Frank Tröscher, S. Abeck","doi":"10.1109/BDIM.2006.1649208","DOIUrl":"https://doi.org/10.1109/BDIM.2006.1649208","url":null,"abstract":"During the last years a shift from technology-oriented management to user-centered and service-oriented management of information technologies could be observed. Today the aim of service providers is not only to run necessary technologies but also to recognize user needs on service functionality and quality. In order to fulfill service levels agreed with customers, providers have to define and implement new processes for service management. To execute these processes efficiently in conjunction with traditional management processes, applications supporting service-oriented management have to be developed. This paper presents an approach how demands on applications can be derived from service management processes as extensions of traditional management processes. To extend traditional management applications with additional service management applications we propose an integration based on a service-oriented architecture.","PeriodicalId":194540,"journal":{"name":"2006 IEEE/IFIP Business Driven IT Management","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121524934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
Competitive Intelligence and IT, towards a Knowledge-based approach 竞争情报与资讯科技:迈向以知识为本的方法
2006 IEEE/IFIP Business Driven IT Management Pub Date : 2006-04-07 DOI: 10.1109/BDIM.2006.1649209
D. Benczúr
{"title":"Competitive Intelligence and IT, towards a Knowledge-based approach","authors":"D. Benczúr","doi":"10.1109/BDIM.2006.1649209","DOIUrl":"https://doi.org/10.1109/BDIM.2006.1649209","url":null,"abstract":"Although the new Information and Communication Technologies and especially the Internet have provided new, revolutionary tools for the external information gathering, empirical research papers in literature do not report on major improvement in the use of Internet for Competitive Intelligence. This paper tests three aspects of Internet use for CI: Web-sites of competitors, external databases and online forums. Tests are based on a large sample of more than five hundred companies over two consecutive years. More than one half of them still does not use the Internet for any of the three aspects, and only 2, 4% used all of them. The author suggests that this under-development could be changed with a knowledge-based approach, which would allow better evaluation of decision-makers' needs, the role of IT and the expected costs. Finally the paper presents a method to evaluate a company's immaterial assets that can be used to evaluate the development level of Competitor Intelligence systems as well.","PeriodicalId":194540,"journal":{"name":"2006 IEEE/IFIP Business Driven IT Management","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126236394","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Enforcing Business Rules and Information Security Policies through Compliance Audits; XISSF - A Compliance Specification Mechanism 通过合规性审计执行业务规则和信息安全策略;遵从性规范机制
2006 IEEE/IFIP Business Driven IT Management Pub Date : 2006-04-07 DOI: 10.1109/BDIM.2006.1649214
F. Yip, Pradeep Ray, N. Paramesh
{"title":"Enforcing Business Rules and Information Security Policies through Compliance Audits; XISSF - A Compliance Specification Mechanism","authors":"F. Yip, Pradeep Ray, N. Paramesh","doi":"10.1109/BDIM.2006.1649214","DOIUrl":"https://doi.org/10.1109/BDIM.2006.1649214","url":null,"abstract":"Corporate enterprises are facing increased requirements to fulfill different regulations. Requirements such as routine compliance with security standards can provide risk mitigation and process performance benefits. However, compliance management is a manual and labor-intensive process and creates additional overheads to any businesses. To make matter worse, the growing number and constant changes of security standards such as CobiT and ISO17799 contributes to increased complexity. This paper presents XISSF, an extensible information security specification format that acts as a compliance audit mechanism for enforcing business rules and information security policies. A mechanism designed to alleviate the routine and manual task of compliance auditing and assessment as well as increasing the accuracy of audit results. The notion of checkpoints is subsequently introduced and modeled in high level finite state machines in this paper.","PeriodicalId":194540,"journal":{"name":"2006 IEEE/IFIP Business Driven IT Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130423270","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
The 5 C Challenges of Business-Driven IT Management and the 5 A Approaches to Addressing Them 业务驱动的IT管理的5c挑战和解决这些挑战的5a方法
2006 IEEE/IFIP Business Driven IT Management Pub Date : 2006-04-07 DOI: 10.1109/BDIM.2006.1649206
V. Tosic
{"title":"The 5 C Challenges of Business-Driven IT Management and the 5 A Approaches to Addressing Them","authors":"V. Tosic","doi":"10.1109/BDIM.2006.1649206","DOIUrl":"https://doi.org/10.1109/BDIM.2006.1649206","url":null,"abstract":"To summarize to business people the main challenges of business-driven information and communication technology (ICT) systems management, we suggest \"the 5 C challenges of ICT systems management\": 1) cost-benefit relationship, 2) complexity, 3) conformance to higher-level objectives, 4) circumstances and their diversity, and 5) change. We also advocate the slogan \"To address the 5 C challenges you need at least the 5 A approaches and a compromise.\" Here, the \"5 As\" are the main approaches for addressing the \"5 Cs\": 1) analysis of benefits and costs, 2) automation of management activities, 3) aims (objectives, policy) modeling and processing, 4) accommodation of different circumstances through customization and context-sensitivity, and 5) adaptability. We also discuss how these 5 Cs and 5 As relate to self-management, policy-based management, and contract-based management and how they can be used for presenting a new project on modeling and using business value information.","PeriodicalId":194540,"journal":{"name":"2006 IEEE/IFIP Business Driven IT Management","volume":"72 2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123117567","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
Relationship Discovery with NetFlow to Enable Business-Driven IT Management 利用NetFlow发现关系，实现业务驱动的IT管理
2006 IEEE/IFIP Business Driven IT Management Pub Date : 2006-04-07 DOI: 10.1109/BDIM.2006.1649212
A. Kind, D. Gantenbein, H. Etoh
{"title":"Relationship Discovery with NetFlow to Enable Business-Driven IT Management","authors":"A. Kind, D. Gantenbein, H. Etoh","doi":"10.1109/BDIM.2006.1649212","DOIUrl":"https://doi.org/10.1109/BDIM.2006.1649212","url":null,"abstract":"The understanding of relationships and dependencies between business processes and the underlying IT infrastructure is important for enabling business-driven IT management. This work uses the widespread NetFlow feature to derive direct and indirect traffic relationships in IT infrastructures. We define an algorithm for relationship discovery with NetFlow and describe the application of the discovery approach in a large production environment.","PeriodicalId":194540,"journal":{"name":"2006 IEEE/IFIP Business Driven IT Management","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128727584","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 28
Classifying ITIL Processes; A Taxonomy under Tool Support Aspects ITIL过程分类;工具支持方面下的分类法
2006 IEEE/IFIP Business Driven IT Management Pub Date : 2006-04-07 DOI: 10.1109/BDIM.2006.1649207
M. Brenner
{"title":"Classifying ITIL Processes; A Taxonomy under Tool Support Aspects","authors":"M. Brenner","doi":"10.1109/BDIM.2006.1649207","DOIUrl":"https://doi.org/10.1109/BDIM.2006.1649207","url":null,"abstract":"Providing IT services to customers with better, guaranteed quality has been the aim of many diverse efforts, undertaken under the common denominaor \"IT Service Management\". Lately, more organizational approaches to this issue have been gaining popularity, especially the guidelines of the IT Infrastructure Library (ITIL) for IT Service Management business processes. But just like with most other business processes, implementing ITIL processes in an efficient way involves building or procuring IT tools that can support them. On this aspect, ITIL itself offers only minimal guidance. This paper addresses basic issues of supporting ITIL with process-oriented tools such as workflow management systems. It discusses the need for workflow management support of service management processes to achieve service level compliance, and presents criteria for determining which IT Service Management processes can and should be supported by workflow management systems. The IT Service Management processes defined by ITIL are evaluated and divided into four basic process classes according to their suitability for workflow management, thereby laying a foundation to future top-down approaches for comprehensive ITIL tool support.","PeriodicalId":194540,"journal":{"name":"2006 IEEE/IFIP Business Driven IT Management","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116511580","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 70
An Introductory Overview and Survey of Business-Driven IT Management 业务驱动的IT管理导论概述和调查
2006 IEEE/IFIP Business Driven IT Management Pub Date : 2006-04-07 DOI: 10.1109/BDIM.2006.1649205
J. Sauvé, Antão Moura, Marcus Sampaio, João Jornada, Eduardo Radziuk
{"title":"An Introductory Overview and Survey of Business-Driven IT Management","authors":"J. Sauvé, Antão Moura, Marcus Sampaio, João Jornada, Eduardo Radziuk","doi":"10.1109/BDIM.2006.1649205","DOIUrl":"https://doi.org/10.1109/BDIM.2006.1649205","url":null,"abstract":"Business-driven IT management (BDIM) is a new, evolutionary and comprehensive IT management approach that aims to improve IT infrastructure, service quality and business results at the same time. To that end, it needs to model and numerically estimate IT-business linkage. BDIM concepts are finding ways into ITIL-based management processes as well as into new IT infrastructure product offerings such as autonomic computing in order to add increased value to the business. In the hope of contributing to define and characterize this new approach, this paper presents an introductory overview of BDIM, discusses its main concepts, illustrates gains over conventional IT management approaches and offers a survey of some recent work on the topic in the literature.","PeriodicalId":194540,"journal":{"name":"2006 IEEE/IFIP Business Driven IT Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115219250","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 79
Formalisms for IT Management Process Representation IT管理过程表示的形式化
2006 IEEE/IFIP Business Driven IT Management Pub Date : 2006-04-03 DOI: 10.1109/BDIM.2006.1649210
Vitalian A. Danciu
{"title":"Formalisms for IT Management Process Representation","authors":"Vitalian A. Danciu","doi":"10.1109/BDIM.2006.1649210","DOIUrl":"https://doi.org/10.1109/BDIM.2006.1649210","url":null,"abstract":"With recent years accelerated convergence to process oriented service management frameworks, IT management is adopting business methods. As organisations model and document their management processes, they apply suggestions and best practices found in document collections like the eTOM or the ITIL. Formal representation of the emerging management process definitions can be accomplished by means of process or workflow definition formalisms. However, many IT management processes may differ from other business processes in that they are executed by technical personnel. More important, an IT infrastructure as the target of management processes offers compelling opportunities for automation at an operational level. To help leverage these opportunities, formalisms for process representation need to express IT management process details at a technical level. This paper analyses formalisms designed for business process representation, assesses their suitability to express IT management process definitions, and categorises the examined formalisms according to IT management requirements.","PeriodicalId":194540,"journal":{"name":"2006 IEEE/IFIP Business Driven IT Management","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131945317","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
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