Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)最新文献

Service Quality of MICE (Meeting, Incentive, Conference and Exhibition) Industry 会展(会议、奖励、会议和展览)行业的服务质量

Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019) Pub Date : 2019-10-01 DOI: 10.2991/icoi-19.2019.107

Inneke Qamariah, Yasmin Chairunisa Muchtar, Fadli

{"title":"Service Quality of MICE (Meeting, Incentive, Conference and Exhibition) Industry","authors":"Inneke Qamariah, Yasmin Chairunisa Muchtar, Fadli","doi":"10.2991/icoi-19.2019.107","DOIUrl":"https://doi.org/10.2991/icoi-19.2019.107","url":null,"abstract":"The Indonesian Tourism Sector is a potential advantage that contributes to economic growth and overall national income. MICE (Meeting, Incentive, Conference and Exhibition) Industry is a tourism industry that focuses on sectors that meet the needs in organizing a meeting forum both nationally and internationally. Nowadays, hotel’s function has increased, it is not only used for weddings, but also for company meetings, and launching new products for a company. A company has a potential market share through meeting the customer service quality level in order for the needs and expectations of customers can be fulfilled. This is the influence of Reliability, Responsiveness, Assurance, Empathy, and Tangibility to Customer Satisfaction. There are 40 Event Organizer companies in Medan City. The result shows that Reliability, Assurance, Tangibility, Responsiveness, have a positive and significant influence on Customer Satisfaction. Furthermore, Empathy has a positive and insignificant influence on Customer Satisfaction. Key Words—Service Quality, Customer Satisfaction, MICE Industry, Event Organizer","PeriodicalId":171417,"journal":{"name":"Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)","volume":"83 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127191036","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

The Influence of Celebrity Endorser to the Purchase Intention of Medan Napoleon Cake with Brand Image as Intervening Variable 名人代言对棉兰拿破仑蛋糕购买意愿的影响，以品牌形象为中介变量

Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019) Pub Date : 2019-10-01 DOI: 10.2991/icoi-19.2019.108

Findi Ruzika Audini Siregar, I. Sadalia, B. K. Sembiring

引用次数: 1

E-Marketplace Acceptance and Use by Millennials for Business Start-Up 千禧一代接受和使用电子市场创业

Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019) Pub Date : 2019-10-01 DOI: 10.2991/icoi-19.2019.27

Fadli, Yasmin Chairunisa Muchtar, Inneke Qamariah

{"title":"E-Marketplace Acceptance and Use by Millennials for Business Start-Up","authors":"Fadli, Yasmin Chairunisa Muchtar, Inneke Qamariah","doi":"10.2991/icoi-19.2019.27","DOIUrl":"https://doi.org/10.2991/icoi-19.2019.27","url":null,"abstract":"By the year 2025, Millennials are growing up to 75% of the global workforce, their entrepreneurial mindset will likely shape the workplace in the coming years (Sox et al., 2014). Millennials asses entrepreneurship as an appealing life path. As a digital generation, Millennials are as well as familiar with the internet based business platform namely E-Marketplace. E-Marketplace are growing gradually, becoming the prominent players in several industries due to the economic efficiency, decrease the margin between price and cost, and ease complicated business transaction (Feldman, 2000). It has created favorable business opportunities for Millennials who are interested to choose entrepreneurs as their career path. However, there is limited study which specifically investigating the intention to use the E-Marketplace for business startup among Millennials. Therefore, the focus in this study is to examine factors that influence the acceptance and use of E-Marketplace for business start-up. The conclusion of this research is partially, performance expectancy, social influence and facilitating condition have significant effect on the behavioral intention to use E-Marketplace for business start-up. Meanwhile, effort expectancy is insignificantly affecting the behavioral intention to use E-Marketplace for business start-up. Furthermore, simultaneously performance expectancy, effort expectancy, social influence and facilitating condition have significant effect on the behavioral intention to use E-Marketplace for business start-up.","PeriodicalId":171417,"journal":{"name":"Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125808953","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Synergy, Diversification and Firm Performance in Mergers and Acquisitions 并购中的协同、多元化与企业绩效

Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019) Pub Date : 2019-10-01 DOI: 10.2991/icoi-19.2019.1

Stanley Septian, C. Dharmastuti

引用次数: 0

The Role of the Board of Commissioners in Improving the Financial Performance of Sharia Insurance Industries in Indonesia 委员会在改善印尼伊斯兰教保险业财务表现方面的作用

Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019) Pub Date : 2019-10-01 DOI: 10.2991/icoi-19.2019.58

I. Firmansyah, A. Fadillah

引用次数: 1

The Effect of Organizational Justice and Leader-Member Relation on Job Satisfaction and Nurses Turnover Intentions With Perceived Ease of Movement as Moderator 组织公平感、领导-成员关系对工作满意度和护士离职意向的影响，移动易易感为调节因子

Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019) Pub Date : 2019-10-01 DOI: 10.2991/icoi-19.2019.26

Ari Kuntardina, D. Ratmawati, Novi Darmayanti

{"title":"The Effect of Organizational Justice and Leader-Member Relation on Job Satisfaction and Nurses Turnover Intentions With Perceived Ease of Movement as Moderator","authors":"Ari Kuntardina, D. Ratmawati, Novi Darmayanti","doi":"10.2991/icoi-19.2019.26","DOIUrl":"https://doi.org/10.2991/icoi-19.2019.26","url":null,"abstract":"Nurses have a big role in the success of patient’s care and the survival of a hospital. The nurses’ adequacy in number and quality needs to be maintained. The purpose of this research is to analyze the influence of organizational justice and leader-member relation on job satisfaction and turnover intentions. It also explains about the role of perceived ease of movement in the relationship between job satisfaction and turnover intentions. This research was conducted by using a survey disbursed to its population of 391 nurses from 13 hospitals under D classification. The calculated sample were 245 nurses. It applied a sampling technique with a proportionate simple random sampling. Data was collected through list of questions and analyzed by using Structural Equation Method by applying the Amos Program. The analysis result reveals that organizational justice directly affects the turnover intentions and influences indirectly through job satisfaction. While, leader-member relation directly affects the turnover intentions and indirectly leads job satisfactions. Meanwhile, the perceived ease of movement strengthens job satisfaction in influencing the turnover intentions. The results of the study are expected to be one of considerations for hospital management to improve the nurse’s job satisfaction in an effort to reduce the nurse’s turnover intentions. Keywords—Organizational justice, Leadermember relation, Perceived ease of movement, Job satisfaction, Turnover intentions.","PeriodicalId":171417,"journal":{"name":"Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128567802","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Holding Restructuring Analysis towards the Solvability and Profitability of PT INALUM (Persero) 对PT INALUM (Persero)可偿债性和盈利能力的控股重组分析

Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019) Pub Date : 2019-10-01 DOI: 10.2991/icoi-19.2019.46

Tengku Amrizal Azwin, I. Sadalia, N. Irawati

引用次数: 0

Research on the Safety Management of Medical Oxygen Chamber 医用氧舱安全管理研究

Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019) Pub Date : 2019-10-01 DOI: 10.2991/icoi-19.2019.144

Xuejun Zhou, Saifeng Fang, Song Luo

引用次数: 0

Design of Circular Supply Chain Agent-Based Model: Case of Organic Fertilizer Producer 基于agent的循环供应链模型设计——以有机肥生产商为例

Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019) Pub Date : 2019-10-01 DOI: 10.2991/icoi-19.2019.59

Ruth Nattassha, T. Simatupang, Y. Handayati

引用次数: 1

The Role of Transferors in Improving SMEs’ Technology Capability in Developing Countries 转让者在提高发展中国家中小企业技术能力中的作用

Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019) Pub Date : 2019-10-01 DOI: 10.2991/icoi-19.2019.89

Fourry Handoko, S. Hidayat, Endah Kusuma Rastini, M. Wijayaningtyas

{"title":"The Role of Transferors in Improving SMEs’ Technology Capability in Developing Countries","authors":"Fourry Handoko, S. Hidayat, Endah Kusuma Rastini, M. Wijayaningtyas","doi":"10.2991/icoi-19.2019.89","DOIUrl":"https://doi.org/10.2991/icoi-19.2019.89","url":null,"abstract":"Technology transfer has widely been considered as a means of improving technology capability. Organisations across the world have been involved in technology transfer programs. In developing countries, small to medium enterprises (SMEs) are regarded as a valuable source of economic growth. However, SMEs are also often thought to have insufficient resources to advance their in-house technology development. Therefore, SMEs require technology transfer programs to increase their technology capability. Numerous technology transfer programs have been applied through government agencies, universities and businesses to improve SMEs technology capability. This study provides empirical data to explain the role of transferors (government, universities, businesses) in the transfer of technology for SMEs. With more than 200 respondents, the results of this study illuminate the involvement of the SMEs in technology transfer programs and role of the transferors in transferring technology. Keywords—Knowledge and Technology Transfer, Technology Capability, Transferor, SMEs.","PeriodicalId":171417,"journal":{"name":"Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019)","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116480457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1