{"title":"Assessing value chain acquisitions that support differentiation innovation initiatives: lessons from Apple","authors":"Alistair Davidson","doi":"10.1108/sl-02-2023-0021","DOIUrl":"https://doi.org/10.1108/sl-02-2023-0021","url":null,"abstract":"\u0000Purpose\u0000Apple's strategy for adding value through open innovation and acquisitions is documented.\u0000\u0000\u0000Design/methodology/approach\u0000Historical review.\u0000\u0000\u0000Findings\u0000Use of open innovation to add value. A three part strategy for acquisitions.\u0000\u0000\u0000Research limitations/implications\u0000Focus on Apple.\u0000\u0000\u0000Practical implications\u0000Strategies for open innovation.\u0000\u0000\u0000Originality/value\u0000First review of Apple acquisition strategy.\u0000","PeriodicalId":169963,"journal":{"name":"Strategy & Leadership","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114278732","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Integrating AI into business processes and corporate strategies to enhance customer value","authors":"B. Leavy","doi":"10.1108/sl-01-2023-0013","DOIUrl":"https://doi.org/10.1108/sl-01-2023-0013","url":null,"abstract":"\u0000Purpose\u0000This is a thought-leadership interview with digital-era experts Thomas Davenport and Nitin Mittal on the strategic desirability and implications for legacy companies on being fully committed to becoming AI-driven businesses.\u0000\u0000\u0000Design/methodology/approach\u0000An interview with thought-leaders in the area of digital strategy.\u0000\u0000\u0000Findings\u0000The interview explains what it means to be an AI-driven company and how to manage the kind of transformation that legacy will need to go through to become AI-fueled leaders in their sector.\u0000\u0000\u0000Originality/value\u0000The main value is the direct dialog with digital-era experts on their latest research insights.\u0000","PeriodicalId":169963,"journal":{"name":"Strategy & Leadership","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124111934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The transformative AI initiative: from process digitization to AI strategic digitalization","authors":"V. Narayanan","doi":"10.1108/sl-01-2023-0009","DOIUrl":"https://doi.org/10.1108/sl-01-2023-0009","url":null,"abstract":"\u0000Purpose\u0000Strategically focused AI transformation will almost certainly be more profound than the era of AI process optimization that has preceded it because it potentially changes the way the organizations operate and compete in the marketplace.\u0000\u0000\u0000Design/methodology/approach\u0000Potentially transformative strategic digitalization, although built on the AI technology to create process efficiencies that preceded it, will need leaders to adopt a new decision mindset first, and therefore is currently an aspirational initiative in progress.\u0000\u0000\u0000Findings\u0000Strategic digitalization shifts the focus of attention from the technical features of process digitization to the transformation of the context and of the organization itself, triggered or enabled by the advent of new technological possibilities.\u0000\u0000\u0000Practical implications\u0000Strategic digitalization has the potential to automate the decision-making in middle-management functions in order to greatly potentiate the value of their work. Contrary to the conventional organizational pyramid, strategic digitalization will likely be most effective in an hourglass form of organization, one that replaces many middle management tasks through AI and related technologies in order to create higher-value jobs for managers.\u0000\u0000\u0000Originality/value\u0000Guidelines derived from effective initiatives offer a roadmap to the ongoing experimental approach to applying AI to both organization and strategy, a transformation that will be crucial to the future success of organizations.\u0000","PeriodicalId":169963,"journal":{"name":"Strategy & Leadership","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122262793","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Tomas Chamorro-Premuzic: The human-plus-AI evolution and its risks","authors":"B. Leavy","doi":"10.1108/sl-01-2023-0015","DOIUrl":"https://doi.org/10.1108/sl-01-2023-0015","url":null,"abstract":"Purpose\u0000This is a thought-leader interview with psychologist Tomas Chamorro-Premuzic on his insights into the implications for our humanity of the AI age.\u0000\u0000\u0000Design/methodology/approach\u0000A thought-leader interview\u0000\u0000\u0000Findings\u0000The interview highlights six maladaptive human tendencies that are at risk of being amplified in the age of AI and what we can do to mitigate them\u0000\u0000\u0000Originality/value\u0000The interview examines the latest thinking on the topic.","PeriodicalId":169963,"journal":{"name":"Strategy & Leadership","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122666137","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Recognizing and outmaneuvering the resistance to digital transformation","authors":"S. Denning","doi":"10.1108/sl-01-2023-0002","DOIUrl":"https://doi.org/10.1108/sl-01-2023-0002","url":null,"abstract":"\u0000Purpose\u0000The author reports on the chief obstacle to successful digital adoption, the resistance to change the fundamental way a firm is managed—one requiring a transformation from industrial-era management to digital-age thinking and management.\u0000\u0000\u0000Design/methodology/approach\u0000The author explains that it has become increasingly apparent that the most successful firms at digital transformation are being run very differently from industrial-era management practices.\u0000\u0000\u0000Findings\u0000As every company becomes a digital company, they need a distributed computing fabric to build, manage, secure and deploy applications anywhere.\u0000\u0000\u0000Practical implications\u0000The use of “low code/no-code technology” is now “rapidly becoming a priority for every organization’s digital capability building”.\u0000\u0000\u0000Originality/value\u0000The crucial learning: At Novartis, digital technology did not initially infuse itself throughout the firm as management initially hoped. Some Novartis managers began to realize that technologists and data scientists alone couldn’t bring about the kind of wholesale innovation the business needed, so they began pairing data scientists with business employees who had insight into where improvements in efficiency and performance were needed.\u0000","PeriodicalId":169963,"journal":{"name":"Strategy & Leadership","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127973898","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Quick takes","authors":"Larry P. Goodson","doi":"10.1108/sl-01-2023-241","DOIUrl":"https://doi.org/10.1108/sl-01-2023-241","url":null,"abstract":"Masterclass Decoupling: customer-centric perspectives on disruption and competitive advantage Brian Leavy The phenomenon of industry disruption, and the crucial role that business model innovation by late entrants so often plays in bringing it about, is an evolving feature of modern competitive strategy. This masterclass examines the insights of Harvard marketing expert Thales Teixeira in Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption. Professor Teixeira warns that “Disruptors often posed a threat by breaking the links between some of the stages of the Customer Value Chain and then ‘stealing’ one or a few stages for themselves to fulfill.”","PeriodicalId":169963,"journal":{"name":"Strategy & Leadership","volume":"69 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130502958","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Customer loyalty research and practice: technology meets psychology","authors":"Winai Wongsurawat","doi":"10.1108/sl-01-2023-240","DOIUrl":"https://doi.org/10.1108/sl-01-2023-240","url":null,"abstract":"","PeriodicalId":169963,"journal":{"name":"Strategy & Leadership","volume":"132 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124241413","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Four pathways to becoming “future ready” in the digital era","authors":"B. Leavy","doi":"10.1108/sl-10-2022-0100","DOIUrl":"https://doi.org/10.1108/sl-10-2022-0100","url":null,"abstract":"","PeriodicalId":169963,"journal":{"name":"Strategy & Leadership","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129151691","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Lisa Higgins, Anthony Marshall, Kirsten Crysel, Jacob Dencik
{"title":"From efficiencies to transformation – tapping the full potential of process mining","authors":"Lisa Higgins, Anthony Marshall, Kirsten Crysel, Jacob Dencik","doi":"10.1108/sl-12-2022-0114","DOIUrl":"https://doi.org/10.1108/sl-12-2022-0114","url":null,"abstract":"\u0000Purpose\u0000Because of its effectiveness, process mining is rapidly becoming ubiquitous. A recent IBM Institute for Business Value (IBV) survey found that 65 percent of organizations report actively using process mining to improve processes. And in partnership with software-as-a-service (SaaS) providers to add even greater insight into their processes, 69 percent compare their organization’s data with other SaaS customers. And as many as 77 percent of supply chain executives say they are at least at the implementation stage of process and task mining.\u0000\u0000\u0000Design/methodology/approach\u0000The IBM Institute for Business Value and APQC, in cooperation with Oxford Economics, surveyed 2,000 C-level executives in first half of 2022 from 13 countries in all major geographies and across 22 industries. The IBV and APQC implemented an in-depth analysis of how organizations use benchmarking and process mining tools, the benefits they gain from use of these tools and how they anticipate using them in the future.\u0000\u0000\u0000Findings\u0000Big data and digital technologies also creates new possibilities for measuring performance and revealing process improvement opportunities through process mining ? a relatively new discipline that applies data science to discover, validate and improve workflows in real time.\u0000\u0000\u0000Practical/implications\u0000By utilizing data from IT systems to create a process model and then examining the end-to-end process, process mining enables root causes of variations from norms to be identified using specialized algorithms, and these insights enable management to see if processes are functioning as intended and identify new opportunities to optimize them.\u0000\u0000\u0000Originality/value\u0000More recently, the scope of process mining initiatives has widened to encompass more sophisticated mission-critical functions, notably human capital, cybersecurity and sales. Organizations that embrace process mining outperform others across key business measures, including profitability, innovation, agility, customer satisfaction and technological sophistication. 10;\u0000","PeriodicalId":169963,"journal":{"name":"Strategy & Leadership","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131373293","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}