Yannick Hildebrandt, Maximilian Valta, D. Beimborn
{"title":"Quantifying the Digital Innovation Mindset: Development of a Measurement Instrument","authors":"Yannick Hildebrandt, Maximilian Valta, D. Beimborn","doi":"10.1145/3510606.3550202","DOIUrl":"https://doi.org/10.1145/3510606.3550202","url":null,"abstract":"The 'digital mindset' is frequently raised by both researchers and practitioners to be an essential factor of the human side of digitalization. Despite existing conceptualizations of the construct in different contexts, the literature provides no operationalization for quantitative research, so far. Our research pursues the goal to address the question of how the digital mindset can be measured in the context of digital innovation. Literature-based and Delphi study-based approaches were used to develop various types of scales which were pre-validated by experts and statistically validated. For content validation, 35 participants were interviewed and subsequently completed the developed scales. The resulting interview statements were rated by two independent raters and the results were compared with the scale results. The correlations indicate that the developed survey scales can serve as proxies for the qualitative approach, which is assumed to measure the 'true' level of the digital mindset. In the future, researchers can choose from different scales based on their requirements for precision and efficiency (i.e., time needed to complete the survey items).1","PeriodicalId":166754,"journal":{"name":"Proceedings of the 2022 Computers and People Research Conference","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126129051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Information Overload and Presented Lifestyle in Social Media: A Stress-Perspective on the Effects on Mental Health","authors":"Lea Reis","doi":"10.1145/3510606.3550203","DOIUrl":"https://doi.org/10.1145/3510606.3550203","url":null,"abstract":"To counteract the increasing number of people showing symptoms of depressive disorders since the outbreak of COVID-19, among others, the WHO suggests using social media more intensively to stay in contact and receive positive messages. However, existing literature indicates that this can have the opposite effect. Based on social comparison theory and technostress literature, we examine the impact of the constant confrontation with the overly optimistic presented lifestyle of social media influencers on Instagram on depression. Our quantitative study (N=191) based on structural equation modeling indicates that influencers' presented lifestyle has a substantial positive indirect effect on depression mediated through negative emotions. In contrast, positive self-esteem can help to reduce depression. We contribute to technostress literature, research on social comparison, and mental health research.1","PeriodicalId":166754,"journal":{"name":"Proceedings of the 2022 Computers and People Research Conference","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124523935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"IT Identity Development: Self-Expansion or Self-Extension? Or Both?","authors":"Jignya Patel","doi":"10.1145/3510606.3551896","DOIUrl":"https://doi.org/10.1145/3510606.3551896","url":null,"abstract":"Positive IT identity is the extent to which an individual views the use of IT as integral to his or her sense of self. The extant literature on the construct has described how users' beliefs about IT usage impact their IT identity resulting in both rich and lean forms of IT usage behaviors. Less understood are the psychological processes that lead to the formation of IT identity. The primary question addressed by this study is \"how does IT identity develop?\" To answer this question, the study draws on self-extension theory from the marketing literature and self-expansion theory from the social psychological literature to show that positive IT identity develops as a result of two distinct strategies. While self-expansion motivates the development of emotional attachment to IT, self-extension primarily motivates the development of psychological ownership of IT. It is thorough both these motivational states that individuals are able to positively identify with IT.","PeriodicalId":166754,"journal":{"name":"Proceedings of the 2022 Computers and People Research Conference","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124089484","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Augmenting AI and Human Capabilities in Competency-Based Learning","authors":"Ashraf Mady, Bethany Niese","doi":"10.1145/3510606.3550210","DOIUrl":"https://doi.org/10.1145/3510606.3550210","url":null,"abstract":"The nature of education and training have dramatically changed due in large part to the advancement of technology. These advancements require changes in the skillsets of the learner. Research and history have shown that continuing to hire talents to fill gaps of knowledge and ad-hoc fixes are not typically enough to keep up with rapid innovation and change. This conceptual paper provides an innovative conceptualization of how to capitalize on the value of emerging AI technologies for education and training. We propose a holistic approach to augment AI and human capabilities in a competency-based learning environment. We argue that to successfully create an AI-based augmented training system, the fit between the learning task and the AI technology as well as the human-AI augmentation must be considered. These areas are explained in the specific context of competency-based learning.","PeriodicalId":166754,"journal":{"name":"Proceedings of the 2022 Computers and People Research Conference","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133760571","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Bruno Penteado, Marcelo Fornazin, L. Castro, Raquel Rachid
{"title":"The Regulation of Artificial Intelligence in Healthcare: An Exploratory Study","authors":"Bruno Penteado, Marcelo Fornazin, L. Castro, Raquel Rachid","doi":"10.1145/3510606.3551898","DOIUrl":"https://doi.org/10.1145/3510606.3551898","url":null,"abstract":"The new capabilities that emerged with artificial intelligence also target healthcare settings. Nevertheless, they carry potential benefits and challenges that need to be addressed appropriately. In this paper, we mapped the current status of scientific debate on two key regulation aspects of AI in healthcare: the objects of regulation and the affected actors. Data-related issues are the most researched, such as collection, storage, and privacy. In addition, nearly half of the papers targeted policymakers with challenges, comparative analysis, and governance models. Based on these results, we propose a scheme to organize these aspects and discuss implications for AI management, policymaking, and research in this field.","PeriodicalId":166754,"journal":{"name":"Proceedings of the 2022 Computers and People Research Conference","volume":"53 5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123253234","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An Investigation of Roles, Backgrounds, Knowledge, and Skills of U.S. Government Security Awareness Professionals","authors":"Julie M. Haney, Jody L. Jacobs, S. Furman","doi":"10.1145/3510606.3550201","DOIUrl":"https://doi.org/10.1145/3510606.3550201","url":null,"abstract":"Security awareness professionals are tasked with implementing security awareness programs within their organizations to assist employees in recognizing and responding to security issues. Prior industry-focused surveys and research studies identified desired skills for these professionals, finding that many are ill-prepared due to gaps in professional skills (e.g., communication, interpersonal) and a lack of recognition of the unique awareness role. However, it is unclear if these findings are similar for security awareness professionals in the United States (U.S.) federal government sector in which awareness plays an important part in teaching employees how to protect sensitive national and citizen data. To identify the current roles, professional backgrounds, and desired knowledge and skills for government security awareness professionals, we conducted a two-phase research study that leveraged focus group and survey methodologies. Insights gained from these results can inform guidance and other initiatives to aid organizations in building security awareness teams with the appropriate competencies. While focused on the U.S. government, findings may also have implications for other sectors and countries.","PeriodicalId":166754,"journal":{"name":"Proceedings of the 2022 Computers and People Research Conference","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121419404","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Toward Detecting Conspiracy Language in Misinformation Documents","authors":"Alana Platt, Jonathan Brown, Amanda Venske","doi":"10.1145/3510606.3551895","DOIUrl":"https://doi.org/10.1145/3510606.3551895","url":null,"abstract":"Recent events have illustrated the danger of online conspiracy theories to cause harm in the real world. In this research in progress, we focus on machine learning techniques to differentiate conspiracy information from other forms of misinformation. Our results demonstrate that conspiracy language is differentiable and suggest there may exist features of conspiracy language independent of the conspiracy topic. We also present a direction for future work to better understand the unique features of conspiracy language and how they may be used to enhance machine learning techniques.","PeriodicalId":166754,"journal":{"name":"Proceedings of the 2022 Computers and People Research Conference","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125365199","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Accidental Insecure Behavior","authors":"Jason A. Williams, Saurabh Gupta, Humayun Zafar","doi":"10.1145/3510606.3550208","DOIUrl":"https://doi.org/10.1145/3510606.3550208","url":null,"abstract":"This paper develops the concept of accidental insecure behavior (AIB) by noting that many insecure behaviors in organizations are not intentional violations of policy but unintended accidents. These behaviors are costly to businesses and users, but most IS research has focused on intentional behaviors. We use the systems theory of accident causation to develop our model of AIB. Implications and future research directions are given.","PeriodicalId":166754,"journal":{"name":"Proceedings of the 2022 Computers and People Research Conference","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129959370","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Maximilian Valta, Johannes Menzel, C. Maier, Katharina Pflügner, Marco Meier, Tim Weitzel
{"title":"Digital Nudging: A Systematic Literature Review and Future Research Directions","authors":"Maximilian Valta, Johannes Menzel, C. Maier, Katharina Pflügner, Marco Meier, Tim Weitzel","doi":"10.1145/3510606.3550211","DOIUrl":"https://doi.org/10.1145/3510606.3550211","url":null,"abstract":"Digital nudging is omnipresent in users' daily lives and constantly influences decisions in digital choice environments that require users to make decisions such as web-based forms or mobile apps. It uses interface design elements and aims to guide users' behavior in specific directions. So far, there is quite a lot of research in that stream, whereby each article focuses on one specific context in which digital nudging is applied. To assist researchers and practitioners that aim to study or design information systems, we provide an overview of existent research in that stream. Following the grounded-theory method, we categorize 88 publications and reveal ten forms and five contexts of digital nudging. We also provide an overview of relationships between forms of digital nudging and their contexts. Our findings contribute to digital nudging research by offering an in-depth and structured overview of existing research and future research directions.1","PeriodicalId":166754,"journal":{"name":"Proceedings of the 2022 Computers and People Research Conference","volume":"2012 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114804255","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Chatbots in Marketing: An In-Deep Case Study Capturing Future Perspectives of AI in Advertising","authors":"Lea Reis, C. Maier, Tim Weitzel","doi":"10.1145/3510606.3550204","DOIUrl":"https://doi.org/10.1145/3510606.3550204","url":null,"abstract":"A personalized customer approach in marketing offers many benefits to customers and organizations. With chatbots, personalized marketing could reach the next level as they gather, analyze, and use customer data while communicating with them. Based on qualitative data collected with a start-up in the field, this in-depth case study evaluates the potential of chatbots from an industry perspective, identifying significant benefits, challenges, and future directions that organizations can use to engage in chatbots in marketing. Our main results indicate that chatbots offer optimized customer approaches that are less intrusive and provide a better identification and segmentation of customers. We also see that organizations should avoid bombarding customers with advertising messages because the chatbot enables them to approach the customer directly, so use this communication channel wisely. In the future, chatbots can optimize access to a wholesome customer experience that fits customers' preferences.1","PeriodicalId":166754,"journal":{"name":"Proceedings of the 2022 Computers and People Research Conference","volume":"276 ","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134554807","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}