{"title":"Performance Measurement Tools for Total Quality Management in Application to Healthcare Environment: A Qualitative Systematic Review","authors":"Dana Grossu, H. Kalkis","doi":"10.22364/jemr.8.05","DOIUrl":"https://doi.org/10.22364/jemr.8.05","url":null,"abstract":"In the context of rapidly changing business environment, total quality management (TQM) has become a common approach for overall organisational management with the strong emphasis on continuously improving the quality of processes and its outcomes. Hospitals and other healthcare organisations across the globe have been progressively implementing TQM to reduce costs, improve efficiency and provide high quality patient care. Moreover, TQM has become an important part of healthcare organisations’ competitive strategy in quality for healthcare delivery. The aim of the research is to identify the most commonly used measurement tools for TQM in application to healthcare environment using comprehensive review of TQM literature. Guided data search and screening process are conducted using qualitative systematic review, and the results identified and interpreted using a quantitative content analysis method of the research. The search of literature was conducted using 4 academic online databases – EBSCO, SCOPUS, MEDLINE, and WEB of SCIENCE. A total of 234 articles were initially searched, full texts of 32 articles were assessed, and 6 articles that met the inclusion criteria were finally included in the research. As the result of systematic article review, the following information has been synthesised: Benchmarking and ISO Standards, Competitive Benchmarking, Management and Employee Self-Developed Questionnaire, Customer Satisfaction Survey, Quality Award Self-Assessment.","PeriodicalId":162320,"journal":{"name":"Journal of Economics and Management Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122661797","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Disciplinary Actions and Procedures at Workplace: The Role of Hr Managers","authors":"U. C. Okolie, Idongesit David Udom","doi":"10.22364/jemr.8.06","DOIUrl":"https://doi.org/10.22364/jemr.8.06","url":null,"abstract":"Organisational discipline arises out of the need for management to be able to control the conduct of employees and to re-direct their energies towards the attainment of corporate mission and objectives. Discipline is management action that encourages and ensures compliance with laid-down rules and regulations, governing the smooth operation of an organisation. It is management’s responsibility to develop and maintain effective discipline within the organisation. As in most peoples’ management functions, HR managers have an extremely important role to play in the design and implementation of disciplinary procedures that are fair to all, and that cases of discipline are dealt with in accordance with the organisation’s laid-down procedures. For the purpose of this article, reinforcement theory attributed to Skinner (1974), form the theoretical framework for this article. This article examines the nature of discipline, the causes of disciplinary action, the importance of disciplinary procedures and the role of HR managers in discipline handling. The article further takes a peep into the impact of objective disciplinary measures on employees’ performance. The article therefore, concludes that for discipline to be a means of correcting or punishing misdeed in an organisation, management must learn to maintain discipline by applying standards in a consistent, fair and flexible manner.","PeriodicalId":162320,"journal":{"name":"Journal of Economics and Management Research","volume":"421 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122510398","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Oyedele Ola Olusegun, Kowo Solomon Akpoviroro, Oyero Mutiu Adebowale
{"title":"Impact of Technopreneurship on Business Performance","authors":"Oyedele Ola Olusegun, Kowo Solomon Akpoviroro, Oyero Mutiu Adebowale","doi":"10.22364/jemr.8.03","DOIUrl":"https://doi.org/10.22364/jemr.8.03","url":null,"abstract":"Technopreneurship has become a lever to propel creativity and innovation in businesses today. This study investigates the impact of technopreneurship on business performance among agro-businesses in Abeokuta, Ogun State, Nigeria. The study examined empirical evidences on the impact of technopreneurship on business performance. The survey method was adopted. The quantitative research design was employed. Yamane formula was used to determine the sample size. A sample of 126 respondents was selected through random sampling method from of a population of 183 agro-businesses within the study areas and 74% response rate was recorded. Primary method of data collection was used. A well-structured questionnaire was administered and responses were analysed using linear regression on SPSS (Statistical Package for Social Sciences) version 20. The survey demonstrates that technological innovation has significant effect on firm competitiveness (P = 0.000 < 0.05; R2 = 0.183) and also technological opportunities significantly influence on firm operational efficiency (P = 0.000 < 0.05; R2 = 0.445). Based on the results of findings, the study recommends that businesses need to develop or exploit indigenous technology; new products or processes based innovations; seek new technology ideas and significant technological changes which are key to competitiveness.","PeriodicalId":162320,"journal":{"name":"Journal of Economics and Management Research","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116333674","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Economic Activity in Context of Regions, Education Level, Age Group and Gender: Case of Latvia","authors":"B. Sloka, Kate Čipāne","doi":"10.22364/jemr.8.04","DOIUrl":"https://doi.org/10.22364/jemr.8.04","url":null,"abstract":"In the National Development Plan of Latvia 2014–2020 it is written that society is aware that social, regional and opportunity inequalities can be reduced by a high overall employment rate in which everyone seeks for productivity. High employment rate is important not only for decreasing inequalities in country, but also for promoting economic growth. There have always been employment challenges in Latvia that are complex and insufficiently researched in academic research. The aim of the study is to analyse economic activity in Latvia by regions, education level, age group and gender. Research methods used in preparation of the article: scientific publication and previous conducted research results analysis, analysis of Labour Force Survey results (in 2014–2017) which are compared with the results of other European Union and OECD countries. Survey results are analysed using indicators of descriptive statistics (indicators of central tendency or location – arithmetic mean, mode, median), indicators of variability (indicators of dispersion – range, standard deviation and standard error of mean), cross-tabulations by regions in Latvia, by level of education, by age group, by gender and analysis of variance – ANOVA are used. The results of analysis indicated that the highest unemployment rate is in Latgale region and the higher the level of education, the less likely it is to be unemployed in Latvia.","PeriodicalId":162320,"journal":{"name":"Journal of Economics and Management Research","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128104388","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Latvia-South Africa Economic Relations 1918–1940","authors":"Viesturs Pauls Karnups","doi":"10.22364/jemr.9.03","DOIUrl":"https://doi.org/10.22364/jemr.9.03","url":null,"abstract":"The Republic of South Africa was the first country on the continent of Africa to recognise the renewed independence of the Republic of Latvia on 29 August 1991. This paper provides an overview of Latvian-South African economic relations in the interwar period. In the interwar period Latvian and South African economic relations were mainly confined to foreign trade. Latvia’s foreign trade in relation to South Africa (then known as the Union of South Africa) was more or less regulated by Latvia’s 1923 treaty with Great Britain. Latvia’s main imports from South Africa in the interwar period were fruits (including oranges, mandarins, apricots, grapes, pears, etc.), tanning extracts and materials, paint and varnish extracts and materials, raw wool, palm kernels and oil, and furs and hides, whilst Latvia’s main exports to South Africa were fish and fish conserves (including “Sprotes”), confectionery and chocolates, timber and timber products, paper and paper products, plywood, and liquors etc. In general, despite a growth in trade in the 1930s, trade and thus economic relations were of marginal significance to both countries in the interwar period.","PeriodicalId":162320,"journal":{"name":"Journal of Economics and Management Research","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134631266","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}