2016 10th International Conference on the Quality of Information and Communications Technology (QUATIC)最新文献_第4页

IT Service Management from a Perspective of Small and Medium Sized Companies 中小企业视角下的IT服务管理

2016 10th International Conference on the Quality of Information and Communications Technology (QUATIC) Pub Date : 2016-09-01 DOI: 10.1109/QUATIC.2016.053

Mehdi Panjwani, M. Jäntti, Juuso Sormunen

{"title":"IT Service Management from a Perspective of Small and Medium Sized Companies","authors":"Mehdi Panjwani, M. Jäntti, Juuso Sormunen","doi":"10.1109/QUATIC.2016.053","DOIUrl":"https://doi.org/10.1109/QUATIC.2016.053","url":null,"abstract":"Most of the existing information security management studies focus on information security of large organizations preventing security threats. However, a security management perspective of a small and medium-sized (SME) company is relatively different. Small and medium sized companies are at a greater risk because they cannot afford expensive tools. They lack process improvement capabilities and effort that can be spent on security management is limited. Due to limited budget, they cannot invest heavily in the IT service infrastructure and IT manpower. They become easy targets for cyber criminals and they can be easily victimized as they lack the resources compared to larger companies. Malicious internet content also becomes one of the major security concerns. Therefore, this study aims to answer the research problem: How small and mediumsized organizations perform IT security management. The main contribution of the paper is to capture information security management challenges from an SME's viewpoint and provide solutions to tackle these challenges. This paper aims to improve information security management of SMEs. From IT Service management perspective, the case study research approach was utilized in the study.","PeriodicalId":157671,"journal":{"name":"2016 10th International Conference on the Quality of Information and Communications Technology (QUATIC)","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130795412","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 5

Foreword to the Thematic Track: Quality Aspects in Model-Driven Engineering 专题专题前言:模型驱动工程中的质量方面

2016 10th International Conference on the Quality of Information and Communications Technology (QUATIC) Pub Date : 2016-09-01 DOI: 10.1109/QUATIC.2016.024

M. Mernik, Jordi Cabot

引用次数: 1

Enhancing Business Process Performance Analysis through Coverage-Based Monitoring 通过基于覆盖率的监控增强业务流程性能分析

2016 10th International Conference on the Quality of Information and Communications Technology (QUATIC) Pub Date : 2016-09-01 DOI: 10.1109/QUATIC.2016.015

Antonello Calabrò, F. Lonetti, E. Marchetti, G. Spagnolo

引用次数: 3

A Method of MOS Evaluation for Video Based Services 基于视频的业务MOS评价方法

2016 10th International Conference on the Quality of Information and Communications Technology (QUATIC) Pub Date : 2016-09-01 DOI: 10.1109/QUATIC.2016.054

M. Kollar, A. Zieba

引用次数: 1

Being Business Agile Focusing on Flow Efficiency: Tale of a Practitioner's Approach 专注于流程效率的业务敏捷:实践者方法的故事

2016 10th International Conference on the Quality of Information and Communications Technology (QUATIC) Pub Date : 2016-09-01 DOI: 10.1109/QUATIC.2016.030

G. Lombardi

引用次数: 1

CERTICS - A Harmonization with CMMI-DEV Practices for Implementation of Technological Development Competence Area CERTICS -与CMMI-DEV实践的协调，以实现技术开发能力领域

2016 10th International Conference on the Quality of Information and Communications Technology (QUATIC) Pub Date : 2016-09-01 DOI: 10.1109/QUATIC.2016.032

F. Garcia, S. Oliveira, Clenio F. Salviano

引用次数: 2

Implementing Process Improvement in Very Small Enterprises with ISO/IEC 29110: A Multiple Case Study Analysis 在小型企业实施ISO/IEC 29110过程改进:多案例研究分析

2016 10th International Conference on the Quality of Information and Communications Technology (QUATIC) Pub Date : 2016-09-01 DOI: 10.1109/QUATIC.2016.033

Claude Y. Laporte, Rory V. O'Connor

引用次数: 14

Foreword to the Thematic Track: Quality Aspects in Big Data Systems 专题专题:大数据系统的质量方面

2016 10th International Conference on the Quality of Information and Communications Technology (QUATIC) Pub Date : 2016-09-01 DOI: 10.1109/QUATIC.2016.045

M. Y. Santos

引用次数: 0

Software Development Process Mining: Discovery, Conformance Checking and Enhancement 软件开发过程挖掘:发现、一致性检查和增强

2016 10th International Conference on the Quality of Information and Communications Technology (QUATIC) Pub Date : 2016-09-01 DOI: 10.1109/QUATIC.2016.061

João Caldeira, Fernando Brito e Abreu

{"title":"Software Development Process Mining: Discovery, Conformance Checking and Enhancement","authors":"João Caldeira, Fernando Brito e Abreu","doi":"10.1109/QUATIC.2016.061","DOIUrl":"https://doi.org/10.1109/QUATIC.2016.061","url":null,"abstract":"Software development has become a fundamental process on any business or organization. As a consequence, together with other emergent technologies, new development platforms (IDEs) are being created, mainly in the cloud (e.g., Eclipse Orion, Cloud9, Codio), requiring different approaches on the way software development can be studied. Empirical studies on software development most often are based on data taken from software configuration management repositories, source code management systems and issue tracking tools, but not from the IDEs themselves, because they do not record data publically regarding developers’ activities. We aim to bring forward new insights on the software development process by analyzing how developers use their IDE. Based upon process mining techniques such as process discovery and conformance checking, this missing perspective will hopefully allow the discovery of coding patterns, the search for programmer behaviors and the detection of deviations from prescribed processes. Finally, we expect to provide advice for individual software process enhancement.","PeriodicalId":157671,"journal":{"name":"2016 10th International Conference on the Quality of Information and Communications Technology (QUATIC)","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117030441","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 8

Foreword of the Thematic Track Quality Aspects in Service Management 服务管理中的质量问题专题报告前言

2016 10th International Conference on the Quality of Information and Communications Technology (QUATIC) Pub Date : 2016-09-01 DOI: 10.1109/QUATIC.2016.052

N. Kryvinska, M. Silva

引用次数: 0