Journal of Asia-Pacific Business最新文献

{"title":"Cultural and System Relational Capabilities on Business Performance: Role of Value Co-Creation Activities","authors":"M. Mulyana, Tatiek Nurhayati, Lutfi Nurkholis","doi":"10.1080/10599231.2022.2025642","DOIUrl":"https://doi.org/10.1080/10599231.2022.2025642","url":null,"abstract":"ABSTRACT This paper aims to examine the effect of cultural relational capability, managerial systems relational capability, value co-creation activities on business performance. The respondents are the owners of fashion retail SMEs in Indonesia. The data was processed by using Structural Equation Modeling. This study found that cultural relational capability and managerial systems relational capability have a significant effect on value co-creation activities and business performance. Furthermore, value co-creation activities can be a mediator of the relationship between cultural relational capability and managerial systems relational capability on business performance.","PeriodicalId":15043,"journal":{"name":"Journal of Asia-Pacific Business","volume":"23 1","pages":"5 - 23"},"PeriodicalIF":0.0,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45162311","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Factors Influencing Consumer Loyalty: A Study of Japanese Retail Stores","authors":"Takafumi Nakamori, S. Newell, Bernard T. Han","doi":"10.1080/10599231.2022.2032958","DOIUrl":"https://doi.org/10.1080/10599231.2022.2032958","url":null,"abstract":"ABSTRACT The importance of understanding how to encourage consumer loyalty is critical to the success of a retail establishment. Faithful customers are more likely to be repeat buyers, purchase more frequently and recommend the store to others. Thus, it is essential to understand the factors that drive the most dedicated patrons. In this study, we look at whether salesperson behaviors, perceptions of their expertise, the quality of the products offered, and the overall reputation of the retailer, influence allegiance to a store. The results indicate that two variables, salesperson behavior and quality of the products offered at the store, significantly affect customer loyalty.","PeriodicalId":15043,"journal":{"name":"Journal of Asia-Pacific Business","volume":"23 1","pages":"73 - 88"},"PeriodicalIF":0.0,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48474291","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Philippine Television Network Companies’ Corporate Social Responsibility Engagements and Electronic Word-of-Mouth: The Intervening Role of Consumer-Company Identification","authors":"Shaira Castro, J. P. Lacap, Trisha Mae Garbosa, Estrelita Jimenez, Seranne Finelle Mallari","doi":"10.1080/10599231.2022.2025643","DOIUrl":"https://doi.org/10.1080/10599231.2022.2025643","url":null,"abstract":"ABSTRACT This study aims to identify the interrelationships among the three variables – corporate social responsibility (CSR) engagement, consumer-company identification (C-C identification), and electronic word-of-mouth (eWOM) in the Philippine television network industry. This study also investigates whether C-C identification can act as a mediator between CSR and eWOM. The participants were viewers and supporters of two leading television networks (ABS-CBN and GMA) in the Philippines (sample size = 433). Quantitative research and a causal predictive approach were utilized in this study. The survey-based data were analyzed through partial least squares-structural equation modeling (PLS-SEM) to estimate the parameters of the structural model. The results showed that CSR engagement has a significant and positive effect on consumer company identification (C-C identification). A significant relationship between CSR engagement and positive eWOM is also supported. Moreover, C-C identification also positively influences eWOM. The mediation analysis also revealed that C-C identification mediates the relationship between CSR engagement and eWOM.","PeriodicalId":15043,"journal":{"name":"Journal of Asia-Pacific Business","volume":"23 1","pages":"24 - 45"},"PeriodicalIF":0.0,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45587525","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Evergrande and Real Estate Value Subjectivity","authors":"G. Goddard, R. Ajami","doi":"10.1080/10599231.2022.2025641","DOIUrl":"https://doi.org/10.1080/10599231.2022.2025641","url":null,"abstract":"The world press has been rife with stories about Chinese housing developer Evergrande, and their probable inability to make do with their excessive debt payments. Evergrande, a top five Chinese housing developer, participates in a housing market that accounts for almost 30% of Chinese GDP. Currently, Evergrande has more than 800 projects spread among cities of all sizes in China. Unfortunately, construction has recently ceased on 500 of those projects as the firm has run into liquidity issues. One might question how this could happen, as housing demand in China has remained lightning hot. In fact, Evergrande had pre-sold 1.2 million homes in advance of completion. The unprecedented demand for housing has led to record home prices in China, a phenomenon also witnessed in Korea, Japan, India, and Australia. The increase in home prices should be familiar to Western audiences, as this same story has been told in numerous markets in Europe and North America recently. After almost two years of work from home owing to the pandemic, housing has never been more important. Unfortunately, at least in China, the concomitant rise in income has not kept pace with the increase in housing prices, causing the size of the Evergrande starter flat to continually shrink. As Chinese home buyers reach for that buoyant euphoric future, the resultant first home has increasingly resembled a smaller version of itself. If housing demand was not the problem for Evergrande, what was? After the company went public in 2009, the ensuing decade saw loose credit and low interest rates, which allowed the firm to expand their empire via land acquisitions. For a housing developer, the first step in housing construction is often land purchases. Then, the firm can decide on what type and how many homes can be constructed based on local zoning ordinances and housing aesthetical and affordability considerations. As the credit enabled land acquisition binge was unfolding, Evergrande diversified into a dizzying array of unrelated businesses including electric vehicles, bottled water (as marketed by Jackie Chan), online car sales, an amusement park, and even a majority investment in the Guangzhou football club. These competing business interests, along with the accumulation of over 570 billion yuan of interest-bearing debt, have brought Evergrande to its current predicament. How these issues compounded into the impact on housing construction is evidenced by 60% of the firm’s assets now consisting of unbuilt/unsold properties. In order to move JOURNAL OF ASIA-PACIFIC BUSINESS 2022, VOL. 23, NO. 1, 1–4 https://doi.org/10.1080/10599231.2022.2052448","PeriodicalId":15043,"journal":{"name":"Journal of Asia-Pacific Business","volume":"23 1","pages":"1 - 4"},"PeriodicalIF":0.0,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44373938","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Efficiency Assessment of Consumer’s Electronics Sector: Data Envelopment Analysis","authors":"Rohit Bansal, S. Kar, Shweta Gupta","doi":"10.1080/10599231.2021.1983502","DOIUrl":"https://doi.org/10.1080/10599231.2021.1983502","url":null,"abstract":"This article aims to assess the efficiency levels of the Indian consumer electronics sector listed companies. The efficiency levels of the Decision-Making Units (DMUs) have been assessed using a non-parametric technique, that is, Data Envelopment Analysis (DEA). The present study is based on panel data of a group of 16 companies listed on the Bombay Stock Exchange for the period March 31, 2014 to March 31, 2018. The study is based on an output-oriented DEA mechanism, that is, profit maximization and Production maximization instead of input-oriented DEA that emphasizes cost and input minimization. The Data Envelopment Analysis has been performed through DEA Excel Solver Pro and R-3.4.1 Software to analyze efficiency levels of the companies mentioned above. The companies’ performance for the period under review has assessed and compared through the use of the Malmquist Productivity Index (MPI) and Tobit Regression. There are very few known studies that have focused on assessing the efficiency level of Indian Consumer’ electronic market using outputoriented DEA models. As per our information, this study is unique in terms of analyzing the efficiency level of the Indian consumer electronic sector for 5 years. The DEA method, along with two other techniques, that is, Malmquist Productivity Index (MPI) and Tobit Regression, can be explained in detail and much more realistic compared to other techniques.","PeriodicalId":15043,"journal":{"name":"Journal of Asia-Pacific Business","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45858490","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Online-to-Offline (O2O) Commerce in Emerging Markets: Analysis of the Retail Sector","authors":"Soniya Gupta, A. Jeyaraj","doi":"10.1080/10599231.2021.1983501","DOIUrl":"https://doi.org/10.1080/10599231.2021.1983501","url":null,"abstract":"ABSTRACT The growing digital footprint in emerging markets has bolstered the demand for quality and real-time customer experience through multiple retail platforms. Retail markets in emerging economies are increasingly experimenting with Online-to-Offline (O2O) commerce. This study aims at identifying various factors influencing the adoption and success of O2O business models in emerging markets. A strategic TOPICS framework is proposed to determine and evaluate the multi-dimensional factors that impact O2O retailers. This paper provides insights for potential e-commerce retailers in emerging markets diversifying into O2O commerce. The conclusion offers insights that could help redefine the future of O2O commerce in emerging markets.","PeriodicalId":15043,"journal":{"name":"Journal of Asia-Pacific Business","volume":"22 1","pages":"260 - 278"},"PeriodicalIF":0.0,"publicationDate":"2021-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41755381","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Role of Social Media in Improving Organizational Performance-A Study in the Indian IT Sector","authors":"Pratibha Thakur, R. Arora","doi":"10.1080/10599231.2021.1983490","DOIUrl":"https://doi.org/10.1080/10599231.2021.1983490","url":null,"abstract":"ABSTRACT The present study intends to explore the impact of social media on organizational performance in the IT sector of Tricity and Delhi NCR region. The data collected from lower and middle level employees was analyzed using correlation and regression analysis and the results highlighted that social media and organizational performance are positively and significantly correlated. The findings also revealed that social media has a significant affect on organizational performance. The present study will help the practitioners and strategy makers to highlight the significance of social media in the IT sector and to explore efficient social media tools for improving their organizational functions.","PeriodicalId":15043,"journal":{"name":"Journal of Asia-Pacific Business","volume":"22 1","pages":"247 - 259"},"PeriodicalIF":0.0,"publicationDate":"2021-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46059466","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Having an On-land Life as Well as an On-sky Life: A Cross-country Study of the Configurational Effects of Internal Marketing on Work-family Facilitation","authors":"Wen-Kuo Chen, Aubrey Tang","doi":"10.1080/10599231.2021.1983503","DOIUrl":"https://doi.org/10.1080/10599231.2021.1983503","url":null,"abstract":"ABSTRACT Entailing a fuzzy-set qualitative comparative analysis, this study explored alternative configurations leading to high-level work-family facilitation among 142 and 127 flight attendants employed respectively in Asian airline companies in Taiwan and Vietnam. Results revealed three paths in Taiwan and two paths in Vietnam that explained high work-family facilitation levels. A welfare system and compensation were identified as core facilitating conditions in Taiwan and Vietnam, respectively. The findings offer theoretical insights and practical guidelines to advance understanding of the complex interactions of internal marketing dimensions on work-family facilitation and suggest new directions for future research.","PeriodicalId":15043,"journal":{"name":"Journal of Asia-Pacific Business","volume":"22 1","pages":"298 - 315"},"PeriodicalIF":0.0,"publicationDate":"2021-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49229887","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Leadership from Local to Global: Mayor Nan Whaley of Dayton, Ohio: Reflections on Trade and Investment Linkages between Ohio and Asian Economies","authors":"R. Ajami","doi":"10.1080/10599231.2021.1983469","DOIUrl":"https://doi.org/10.1080/10599231.2021.1983469","url":null,"abstract":"","PeriodicalId":15043,"journal":{"name":"Journal of Asia-Pacific Business","volume":"22 1","pages":"241 - 246"},"PeriodicalIF":0.0,"publicationDate":"2021-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42002499","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Lookism in the Chinese Job Advertisements","authors":"Yuanlu Niu, Rose Baker, Xu Xu, Malar Hirudayaraj","doi":"10.1080/10599231.2021.1943810","DOIUrl":"https://doi.org/10.1080/10599231.2021.1943810","url":null,"abstract":"ABSTRACT The purpose of this study was to explore lookism over a wide range of occupations in the Chinese workplace and investigate if the occurrence of lookism in job advertisements was associated to gender type of occupations and other occupation characteristics. Participants (N = 243) estimated the percentage of female job incumbents for each investigated occupation (N = 20). Content analysis was conducted to examine the occurrence of terms related to physical attributes in the job advertisements (N = 2000) across the 20 occupations. We found that Chinese employers explicitly specified what physical attributes are desirable among their potential employees. Lookism is markedly high in female-dominated occupations.","PeriodicalId":15043,"journal":{"name":"Journal of Asia-Pacific Business","volume":"22 1","pages":"226 - 240"},"PeriodicalIF":0.0,"publicationDate":"2021-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10599231.2021.1943810","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42321200","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}