International Journal of Physical Distribution & Logistics Management最新文献

{"title":"The challenge of remanufactured products: the role of returns policy and channel structure to reduce consumers' perceived risk","authors":"I. Confente, I. Russo, Simone T. Peinkofer, R. Frankel","doi":"10.1108/IJPDLM-03-2020-0089","DOIUrl":"https://doi.org/10.1108/IJPDLM-03-2020-0089","url":null,"abstract":"While remanufactured products represent an increasingly researched phenomenon in the literature, not much is known about consumers' understanding and acceptance of such products. This study explores this issue in the context of the theory of perceived risk (TPR), investigating return policy leniency and distribution channel choice as potential factors to foster remanufactured products' sales.,This research utilizes an experimental design composed of a pre-test and a scenario-based main experiment to explore how return policy leniency might mitigate consumers' perceived risk and how their related purchase intention differs across two types of retail distribution channel structures (i.e. brick-and-mortar vs. online).,The investigation into the efficacy of return policy leniency within two retail distribution channel settings (i.e. brick-and-mortar vs. online) illustrates that providing a lenient return policy is an effective “cue” in increasing consumer purchase intention for remanufactured products. While prior literature has established that consumers value return policy leniency for new products, the authors provide empirical evidence that this preference also applies to remanufactured products. Notably, that return policy preference holds true in both channel settings (i.e. brick-and-mortar vs. online) under consideration. Additionally, and contrary to the authors’ predictions, consumers perceived remanufactured products sold via both channel settings as equally risky, thus highlighting that both are appropriate distribution channels for remanufactured products. Finally, while research on new products provides some initial guidance on consumer perceptions of quality and risk, the study provides empirical evidence into the difference of perceived risk with regard to new versus remanufactured products.,By employing the TPR, this research explored the role played by two supply chain management related factors (returns policy and channel structure) in reducing consumer's perceived risk and increasing purchase intention. In doing so, this study answers the call for more consumer-based supply chain management research in a controlled experimental research setting.","PeriodicalId":14251,"journal":{"name":"International Journal of Physical Distribution & Logistics Management","volume":" ","pages":""},"PeriodicalIF":6.7,"publicationDate":"2021-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46219169","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Unravelling collaboration mechanisms for green logistics: the perspectives of shippers and logistics service providers","authors":"Amer Jazairy, Robin von Haartman, M. Björklund","doi":"10.1108/IJPDLM-09-2019-0274","DOIUrl":"https://doi.org/10.1108/IJPDLM-09-2019-0274","url":null,"abstract":"PurposeThe green logistics literature remains undecided on how collaboration between shippers (i.e. logistics buyers) and logistics service providers (LSPs) may facilitate green logistics practices (GLPs). This paper identifies two types of collaboration mechanisms, relation specific and knowledge sharing, to systematically examine their influence on facilitating the different types of GLPs – as seen by shippers versus LSPs.Design/methodology/approachSurvey responses of 169 shippers and 162 LSPs in Sweden were collected and analysed using exploratory- and confirmatory factor analysis, followed by multiple regression analysis.FindingsThe findings reveal that neither of the actors consistently favour a certain type of collaboration mechanisms for facilitating all types of GLPs. Although it was found that both actors share the same view on the role of collaboration mechanisms for some GLPs, their views took contrasting forms for others.Research limitations/implicationsThis study contributes to the green logistics literature by incorporating a trilateral distinction to present collaboration recommendations for GLPs, based on (1) the collaboration mechanism at play, (2) the actor's perspective and (3) the GLP in question.Practical implicationsInsights are offered to managers at shipper/LSP firms to apply the right (“fit for purpose”) collaboration mechanisms in their relationships with their logistics partners with respect to the desired GLPs.Originality/valueThis is one of the first large-scale studies to systematically reveal in what way collaboration can facilitate the different types of GLPs.","PeriodicalId":14251,"journal":{"name":"International Journal of Physical Distribution & Logistics Management","volume":" ","pages":""},"PeriodicalIF":6.7,"publicationDate":"2021-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44823651","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Towards a taxonomy of crowdsourced delivery business models","authors":"Georgiana Ciobotaru, S. Chankov","doi":"10.1108/IJPDLM-10-2019-0326","DOIUrl":"https://doi.org/10.1108/IJPDLM-10-2019-0326","url":null,"abstract":"PurposeThe paper aims to develop (1) a comprehensive framework for classifying crowdshipping business models and (2) a taxonomy of currently implemented crowdshipping business models.Design/methodology/approachThe business models of 105 companies offering crowdsourced delivery services are analysed. Cluster analysis and principal component analysis are applied to develop a business model taxonomy.FindingsA detailed crowdsourced delivery business model framework with 74 features is developed. Based on it, six distinct clusters of crowdshipping business models are identified. One cluster stands out as the most appealing to customers based on social media metrics, indicating which type of crowdshipping business models is the most successful.Research limitations/implicationsDetailed investigations of each of the six clusters and of recent crowdshipping business model developments are needed in further research in order to enhance the derived taxonomy.Practical implicationsThis paper serves as a best-practices guide for both start-ups and global logistics operators for establishing or further developing their crowdsourced delivery business models.Originality/valueThis paper provides a holistic understanding of the business models applied in the crowdshipping industry and is a valuable contribution to the yet small amount of studies in the crowd logistics field.","PeriodicalId":14251,"journal":{"name":"International Journal of Physical Distribution & Logistics Management","volume":" ","pages":""},"PeriodicalIF":6.7,"publicationDate":"2021-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49232703","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Crowd-shipping for urban food rescue logistics","authors":"A. Mittal, Nilufer Oran Gibson, Caroline C. Krejci, Amy A. Marusak","doi":"10.1108/IJPDLM-01-2020-0001","DOIUrl":"https://doi.org/10.1108/IJPDLM-01-2020-0001","url":null,"abstract":"PurposeThe purpose of this research is to gain a better understanding of how a crowd-shipping platform can achieve a critical mass of senders and carrier crowd members to yield network effects that are necessary for the platform to grow and thrive. Specifically, this research studies the participation decisions of both senders and carriers over time and the impacts of the resulting feedback loop on platform growth and performance.Design/methodology/approachAn agent-based model is developed and used to study dynamic behavior and network effects within a simulated crowd-shipping platform. The model allows both carriers and senders to be represented as autonomous, heterogeneous and adaptive agents, whose decisions to participate in the platform impact the participation of other agents over time. Survey data inform the logic governing agent decisions and behaviors.FindingsThe feedback loop created by individual sender and carrier agents' participation decisions generates complex and dynamic network effects that are observable at the platform level. Experimental results demonstrate the importance of having sufficient crowd carriers available when the platform is initially launched, as well as ensuring that sender and carrier participation remains balanced as the platform grows over time.Research limitations/implicationsThe model successfully demonstrates the power of agent-based modeling (ABM) in analyzing network effects in crowd-shipping systems. However, the model has not yet been fully validated with data from a real-world crowd-shipping platform. Furthermore, the model's geographic scope is limited to a single census tract. Platform behavior will likely differ across geographic regions, with varying demographics and sender/carrier density.Practical implicationsThe modeling approach can be used to provide the manager of a volunteer-based crowd-shipping program for food rescue with insights on how to achieve a critical mass of participants, with an appropriate balance between the number of restaurant food donation delivery requests and the number of crowd-shippers available and willing to make those deliveries.Social implicationsThis research can help a crowd-shipping platform for urban food rescue to grow and become self-sustainable, thereby serving more food-insecure people.Originality/valueThe model represents both senders and the carrier crowd as autonomous, heterogeneous and adaptive agents, such that network effects resulting from their interactions can emerge and be observed over time. The model was designed to study a volunteer crowd-shipping platform for food rescue, with participant motivations driven by personal values and social factors, rather than monetary incentives.","PeriodicalId":14251,"journal":{"name":"International Journal of Physical Distribution & Logistics Management","volume":" ","pages":""},"PeriodicalIF":6.7,"publicationDate":"2021-03-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41791849","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Supply chain resilience and its interplay with digital technologies: making innovations work in emergency situations","authors":"D. Ivanov, J. Blackhurst, Ajay Das","doi":"10.1108/IJPDLM-03-2021-409","DOIUrl":"https://doi.org/10.1108/IJPDLM-03-2021-409","url":null,"abstract":"Supply chain resilience and its interplay with digital technologies: making innovations work in emergency situations Resilience in supply chains is as vital for firms as immune systems are for human beings. Immune systems continuously monitor, anticipate and adapt to dynamic environments. Similarly, resilience capabilities in supply chains (SC) enable recovery and adaptation when the SC are exposed to and affected by changes in environmental and operational factors (MacCarthy et al., 2016). One such significant and rapidly emerging change is digitalization in firms and in society (Richey et al., 2016, Ivanov et al., 2019c; Panetto et al., 2019). Supply chain resilience (SCR), as a capability, is both challenged and enhanced by digitalization. Although the concept of resilience in supply chain management (SCM) is not new (Pettit et al., 2010; Blackhurst et al., 2011; Brandon-Jones et al., 2014; Hohenstein et al., 2015; Chowdhury and Quaddus, 2017; Hosseini et al., 2019; Xu et al., 2020), ongoing developments in digital technologies have been introduced fairly recently in the field of SCR and have not yet been well explored (Papadopoulos et al., 2017; Dubey et al., 2021; Ivanov et al., 2019a, b; Queiroz et al., 2019; Brintrup et al., 2020; Lohmer et al., 2020; Ralston and Blackhurst, 2020). Innovations in digital technologies influence the development of new paradigms, principles and models in SCM in general, and SCR in particular. We consider digital technology as a combination of Industry 4.0, the Internet of Things (IoT), Big Data analytics, artificial intelligence, advanced tracking and tracing technologies, wearables and additive manufacturing (Baryannis et al., 2019; B€ uy€ uk€ozkan and G€oçer, 2018; Ben-Daya et al., 2019; Ivanov et al., 2020; Frazzon et al., 2021). Accompanying such technological advances in managing SCR are similar advances in organizational practice and culture, involving the socio-technical aspects of new technology use. Moreover, the outbreak of coronavirus disease 2019 (COVID-19) virus and the associated global pandemic showed that firms with an extensive utilization of digital technologies could operate with more resilience due to enhanced visibility and co-ordination (Ivanov, 2020a; Ivanov and Das, 2020; Queiroz et al., 2020). The interplay of SCR and digital technologies can be considered in light of three dimensions.","PeriodicalId":14251,"journal":{"name":"International Journal of Physical Distribution & Logistics Management","volume":"51 1","pages":"97-103"},"PeriodicalIF":6.7,"publicationDate":"2021-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48729921","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Characterizing third-party logistics setups in the context of construction","authors":"A. Fredriksson, M. Janné, Martin Rudberg","doi":"10.1108/IJPDLM-03-2019-0078","DOIUrl":"https://doi.org/10.1108/IJPDLM-03-2019-0078","url":null,"abstract":"The use of third-party logistics (TPL) setups in construction has increased but is still a new phenomenon. The purpose was to increase understanding of how structural and management dimensions are related in CLSs by describing how CTPL setups are used.,Ten dimensions to describe and structure CLSs were identified from the literature and used to structure a cross-case analysis of 13 Swedish CLSs.,The main findings are: (1) there are three typical initiators of CLSs: municipalities, developers and contractors; (2) CLSs are drivers for service differentiation and modularization among TPL providers as construction specific services are required; (3) CLSs play a new role in construction by coordinating logistics activities between the construction project and the vicinity of the site.,The study is based on 13 cases in the Swedish construction context. Additional studies of CLSs in other countries are needed.,The ten dimensions can be used as a guide in designing a CLS and in determining the order of design decisions. The identification and structuring of CTPL services also exemplify the variety of service offerings.,This is one of the first cross-case analyses of CLSs enabling the characterization of CTPL setups. This study identifies how different services included in the setup relate to the roles of SCM and logistics in construction.","PeriodicalId":14251,"journal":{"name":"International Journal of Physical Distribution & Logistics Management","volume":" ","pages":""},"PeriodicalIF":6.7,"publicationDate":"2021-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48120567","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The role of digitalized information sharing for flexibility capability utilization: lessons from Germany and Japan","authors":"Mathias Doetzer, Alexander Pflaum","doi":"10.1108/IJPDLM-01-2020-0030","DOIUrl":"https://doi.org/10.1108/IJPDLM-01-2020-0030","url":null,"abstract":"PurposeInformation-sharing and flexibility are considered to be major tools for risk mitigation and supply chain resiliency. However, less light has been shed on the role of information-sharing as an enabler to utilize flexibility capabilities before and after supply chain disruptions. The aim of this paper is to provide indications on how digitalized information-sharing (DIS) enhances flexibility capability utilization.Design/methodology/approachThe methodology follows a qualitative approach, including 31 transcribed semi-structured interviews with supply chain experts in Germany and Japan.FindingsThe findings indicate that DIS supports flexibility capability utilization in pre- and post-disruptive supply chain management. First, the enhancement of estimated transport time accuracy supports rapid supplier and transport mode adjustment. Second, while the effects of DIS in manufacturing are limited without pre-existing flexibility capabilities, steady internal and external DIS utilizes exciting manufacturing flexibility to cope with disruptions beyond production. Third, track and trace technologies enhance the value of shared data and allow flexibility in the form of demand-oriented distribution, but companies unable to adopt technologies can still enhance flexibility capabilities with DIS using the existing infrastructure.Originality/valueThis paper highlights the essential role of digital information-sharing for flexibility utilization in supply chain risk management. While existing studies engaged with flexibility and information-sharing in supply chain risk management, this study contributes by emphasizing digital information-sharing as a key triggering enabler for flexibility in pre- and post-disruptive phases.","PeriodicalId":14251,"journal":{"name":"International Journal of Physical Distribution & Logistics Management","volume":"51 1","pages":"181-203"},"PeriodicalIF":6.7,"publicationDate":"2021-02-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49239432","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Guest editorial","authors":"Tore Listou, Bente Flygansvær","doi":"10.1108/ijpdlm-02-2021-408","DOIUrl":"https://doi.org/10.1108/ijpdlm-02-2021-408","url":null,"abstract":"","PeriodicalId":14251,"journal":{"name":"International Journal of Physical Distribution & Logistics Management","volume":" ","pages":""},"PeriodicalIF":6.7,"publicationDate":"2021-01-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44296707","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Blockchain as supply chain technology: considering transparency and security","authors":"Pei Xu, Joonghee Lee, James R. Barth, R. Richey","doi":"10.1108/IJPDLM-08-2019-0234","DOIUrl":"https://doi.org/10.1108/IJPDLM-08-2019-0234","url":null,"abstract":"PurposeThis paper discusses how the features of blockchain technology impact supply chain transparency through the lens of the information security triad (confidentiality, integrity and availability). Ultimately, propositions are developed to encourage future research in supply chain applications of blockchain technology.Design/methodology/approachPropositions are developed based on a synthesis of the information security and supply chain transparency literature. Findings from text mining of Twitter data and a discussion of three major blockchain use cases support the development of the propositions.FindingsThe authors note that confidentiality limits supply chain transparency, which causes tension between transparency and security. Integrity and availability promote supply chain transparency. Blockchain features can preserve security and increase transparency at the same time, despite the tension between confidentiality and transparency.Research limitations/implicationsThe research was conducted at a time when most blockchain applications were still in pilot stages. The propositions developed should therefore be revisited as blockchain applications become more widely adopted and mature.Originality/valueThis study is among the first to examine the way blockchain technology eases the tension between supply chain transparency and security. Unlike other studies that have suggested only positive impacts of blockchain technology on transparency, this study demonstrates that blockchain features can influence transparency both positively and negatively.","PeriodicalId":14251,"journal":{"name":"International Journal of Physical Distribution & Logistics Management","volume":"51 1","pages":"305-324"},"PeriodicalIF":6.7,"publicationDate":"2021-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48971323","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A seller perspective on economic and non-economic satisfaction as precursors to formalisation, specific investments and dependence in business relationships","authors":"Nils M. Høgevold, G. Svensson, M. Mpinganjira","doi":"10.1108/IJPDLM-11-2019-0336","DOIUrl":"https://doi.org/10.1108/IJPDLM-11-2019-0336","url":null,"abstract":"Seen from the seller's point of view, this study examines economic and non-economic satisfaction as distinct conceptual variables, and tests how the constructs relate to each other and to the business transactional cost variables of formalisation, specific investments and dependence.,Data was collected from 213 key informants from Norwegian companies involved in business-to-business marketing. Structural equation modelling was used to test the posited hypotheses.,The findings show that sellers' economic satisfaction exerts a positive influence on non-economic satisfaction and on formalisation, while its posited influence on specific investments was not found to be significant. Formalisation was, however, not significantly influenced by seller non-economic satisfaction. Specific investment was positively influenced by seller non-economic satisfaction. The influence of formalisation on specific investments and dependence was significant. Specific investments were also found to be positively influenced by dependence.,The study reveals the importance of assessing both economic and non-economic satisfaction in trying to understand sellers' behaviour in business-to-business markets.,The findings show the need for managers to ensure economic satisfaction, as its affects non-economic satisfaction.,This study contributes to a better understanding of satisfaction in business-to-business exchange relationships and its relationship with transactional cost constructs based on a seller's perspective.","PeriodicalId":14251,"journal":{"name":"International Journal of Physical Distribution & Logistics Management","volume":"51 1","pages":"281-304"},"PeriodicalIF":6.7,"publicationDate":"2021-01-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48703866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}