{"title":"The Effect of Service Quality and Satisfaction on Loyalty Mediated by Trust in Bank Aceh Action Mobile Service Users","authors":"Deddi Kurniawan, Muhammad Adam, Mukhlis","doi":"10.37502/ijsmr.2023.6304","DOIUrl":"https://doi.org/10.37502/ijsmr.2023.6304","url":null,"abstract":"This research aims to examine the service quality (Servqual) and satisfaction effect on loyalty mediated by trust in Bank Aceh Action Mobile Service Users. This research was conducted on Bank Aceh Syariah (BAS). The population was all Bank Aceh Action Mobile Service Users. The sample used was 200 people based on Structural Model (SEM) test requirement. The results show on Bank Aceh Action Mobile Service Users, Servqual affects trust, Satisfaction affects trust, Servqual affects loyalty, Satisfaction affects loyalty, Trust affects loyalty, Servqual affects loyalty thru trust, and Servqual affects loyalty thru trust. This finding also explains that trust is a partial mediator in the model. The findings also underlie that the model for increasing user loyalty in Action Mobile in Banda Aceh is a function of increasing Servqual and satisfaction so that it can increase the trust of its users.","PeriodicalId":14213,"journal":{"name":"International Journal of Scientific and Management Research","volume":"104 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75863282","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Impact of Financial Technology on Banking Performance: A study on Foreign Banks in UAE","authors":"M. Almashhadani, Hasan Ahmed Almashhadani","doi":"10.37502/ijsmr.2023.6101","DOIUrl":"https://doi.org/10.37502/ijsmr.2023.6101","url":null,"abstract":"Purpose: Fintech includes electronic payment services such as virtual currencies, funding, financial advisors and bots. The bank has developed a system dedicated to supporting Fintech technologies and supporting small businesses to enable them to serve the community, develop the national economy, and create new jobs and investments. The project objective is to test the relationship between FinTech and Banking performance in UAE. Methodology/ Design/ Approach : This research used a quantitative method. The population of this research was banking who are currently in UAE with a sample size of 19 banks. The impact of Fintech on banking performance in UAE is investigated in this research. Findings: The project results show a significant and positive relationship between the Fintech was positively significant about ROA. On the other hand, the finding showed that Fintech was positively significant about ROE. This finding indicate that Fintech has positive and significant effect on bank performance (ROA, ROE). Practical Implications: As the information contents of annual reports improve the usage of Financial Technology services, the implications of this study result in better-informed judgments for investors. This presents an opportunity for inventors and innovators to emerge because banks will want to increase the performance of the bank, so they will use financial technology for their services. It will also give customers the opportunity which bank is better to open an account in it Banks will be encouraged to use financial technology, because the more it is used, the more customers will turn to the bank, and the bank's performance and profits will increase. Originality/value: This study is one of the first to be conducted in the UAE. It has brought to the body of knowledge a new conversation about Fintech and its relevance to banking performance. Furthermore, undertaking such accounting research provides new insight about Fintech between developed and emerging economies, such as UAE","PeriodicalId":14213,"journal":{"name":"International Journal of Scientific and Management Research","volume":"69 6 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83982556","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sat Yudha Dahana, A. Atichasari, Della Maretha, Astry Destiana Rhosyta
{"title":"Good Corporate Governance, Corporate Value and Financial Performance of Jakarta Islamic Index Group Companies on Indonesia Stock Exchange","authors":"Sat Yudha Dahana, A. Atichasari, Della Maretha, Astry Destiana Rhosyta","doi":"10.37502/ijsmr.2023.6512","DOIUrl":"https://doi.org/10.37502/ijsmr.2023.6512","url":null,"abstract":"This study aimed to determine the effect of Good Corporate Governance (GCG) on firm value with Financial Performance (FP) as an intervening variable. This research is a type of quantitative research using secondary data. The population in this study was 48 companies listed on the Jakarta Islamic Index in 2015-2019. The sampling technique used the purposive sampling method, so the samples obtained were 8 companies multiplied by 5 years, namely 40 observation samples. This research is a data processing tool using IBM SPSS Statistics version 25 using descriptive statistics, classical assumption test, hypothesis testing, and path analysis. The results of this study are institutional ownership effect on firm value, managerial ownership has no effect on firm value, institutional ownership has an effect on FP, managerial ownership has no effect on FP, FP has an effect on firm value, institutional ownership has no effect on firm value with FP as an intervening variable, Managerial ownership has no effect on firm value with FP as the intervening variable.","PeriodicalId":14213,"journal":{"name":"International Journal of Scientific and Management Research","volume":"57 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80203293","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Opportunities and Challenges in Implementing AIS Practices: Insights from Boac, Marinduque’s Tourism Business","authors":"Jenyza B. Dimacali – Rojo","doi":"10.37502/ijsmr.2023.6601","DOIUrl":"https://doi.org/10.37502/ijsmr.2023.6601","url":null,"abstract":"This study investigates challenges encountered by tourism enterprises in Boac, Marinduque, during the integration of accounting information systems (AIS) and strategies employed to overcome these problems. Through a qualitative research approach involving interviews with ten tourism-related businesses, the study assesses the efficacy of current AIS and plans for future enhancement. Key hurdles in AIS integration include insufficient training, a lack of technical understanding, and financial barriers. Regardless of these, businesses deploy diverse methods to mitigate these issues, such as hiring experts, using cloud-based software, and investing in workforce training. Although the current AIS is deemed reasonably efficient, there is a recognized need for development. Initiatives are underway for technology funding, strengthening internal controls, and expert recommendation acquisition. Findings suggest that with the aid of addressing AIS implementation challenges, tourism businesses in Boac, Marinduque, can enhance their financial reporting, decision-making tactics, and overall performance. The study underscores that human error in financial reporting can extensively impact operations, necessitating measures to reduce related risks. These insights are crucial for tourism enterprise stakeholders, policymakers, educators, and researchers in Marinduque and comparable tourist locations within the Philippines, contributing to the domains of tourism management, accounting, and information systems.","PeriodicalId":14213,"journal":{"name":"International Journal of Scientific and Management Research","volume":"18 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75996327","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence of Leadership Style and Affective Behavior on Work Motivation and Its Impact on Employee Performance of Aceh Province National Land Agency","authors":"Ansi Nadia Rizky, Muhammad Adam, Mukhlis Yunus","doi":"10.37502/ijsmr.2023.6307","DOIUrl":"https://doi.org/10.37502/ijsmr.2023.6307","url":null,"abstract":"This research aims to test the Leadership Style and Affective Behavior role in Work Motivation and Its Impact on the Performance of Employees of the Aceh Province National Land Agency (BPN Aceh). The population was all employees of the BPN Aceh 310 people (including civil servants and contract employees). The sample was determined by census technique where the entire population members were used as the sample. The result concludes that in BPN Aceh, Leadership influences motivation, Affective behavior influences motivation, Leadership influences performance, Affective behavior influences performance, motivation influences performance, Leadership influences performance thru motivation, and Affective behavior influences performance thru Motivation. The findings also explain that in the model, it is proven that work motivation acts as a partial mediator that links leadership and affective behavior. Therefore, it has been proven that the model for increasing employee performance at BPN Aceh is a function of strengthening appropriate leadership style, implementing strong affective behavior, and also increasing work motivation for its employees.","PeriodicalId":14213,"journal":{"name":"International Journal of Scientific and Management Research","volume":"26 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74806159","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Emmanuel Kwadzo Sallah, Alex Owusu, Millicent Narh-Kert, Justice Yawson Mensah
{"title":"Peer Tutoring Strategy: A Quantitative Analysis of Pre-Service Teachers’ Academic Achievement in Mathematics","authors":"Emmanuel Kwadzo Sallah, Alex Owusu, Millicent Narh-Kert, Justice Yawson Mensah","doi":"10.37502/ijsmr.2023.6903","DOIUrl":"https://doi.org/10.37502/ijsmr.2023.6903","url":null,"abstract":"This research focused on investigating the impact of employing peer tutoring as an instructional approach on the academic attainment of pre-service teachers in mathematics within selected Colleges of Education in Ghana. The investigation was guided by two research inquiries and corresponding hypotheses. The research design employed was quasi-experimental, involving a sample of 370 third-year pre-service teachers drawn from three Colleges of Education situated in two regions of Ghana. To gather data for analysis, a Mathematics Students Achievement Test (MSAT) was crafted and validated by three experts, demonstrating a reliability index of 0.81 as determined by Pearson Product Moment Correlation. The collected data underwent analysis utilizing adjusted means and standard deviations to address the research queries. Meanwhile, the null hypothesis was assessed using Analysis of Covariance (ANCOVA) at a significance level of 0.05. The outcomes of the study unveiled that participant exposed to the peer tutoring instructional approach achieved higher scores and exhibited notably superior performance compared to those who experienced the traditional talk and chalk teaching method. Moreover, the assessment of interaction effects indicated that gender did not significantly interact with the teaching strategy in relation to students' average performance. In conclusion, this study underscores the efficacy of employing peer tutoring as an instructional strategy for teaching mathematics. Consequently, it is recommended that mathematics educators embrace this approach as a valuable tool within their instructional repertoire. Given that peer tutoring demonstrated greater effectiveness and contributed to heightened mathematics achievement compared to conventional teaching methods, it should be integrated as one of the preferred strategies for mathematics instruction in classrooms.","PeriodicalId":14213,"journal":{"name":"International Journal of Scientific and Management Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135400802","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Stock Price (Case Study: Banking Companies Listed on The Indonesia Stock Exchange for the 2018–2022 Period)","authors":"Listya Febriani Eka Putri, None Budiman","doi":"10.37502/ijsmr.2023.6906","DOIUrl":"https://doi.org/10.37502/ijsmr.2023.6906","url":null,"abstract":"This study aims to determine the effect of return on assets, return on equity, debt-to-equity ratio, and earnings per share on stock prices. Data collection uses secondary data, namely the financial reports of banking companies listed on the IDX for the 2018-2022 period of 37 companies. The research method used is structural equation modeling least squares (SEM-PLS). The results of this study indicate that the debt-to-equity ratio has a negative but insignificant effect on stock prices. Meanwhile, return on assets, return on equity, and earnings per share have a positive but not significant impact on stock prices.","PeriodicalId":14213,"journal":{"name":"International Journal of Scientific and Management Research","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135400803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Training Management and Job Performance in Construction Industry","authors":"Mohammad Mohsin Salim Ba Uwain, Sazali Abd Wahab","doi":"10.37502/ijsmr.2023.6909","DOIUrl":"https://doi.org/10.37502/ijsmr.2023.6909","url":null,"abstract":"Training program substantially offer a positive return on business investment for the organization and employees. The objective of this research is to investigate the relationship between training management and job performance. The target of respondent of this paper is employees who are currently working on construction sector in Oman. The data were analyzed using mean, standard deviation and correlation between independent and dependent variables. The analyses involved statistical methods such reliability and validity tests and multiple regression. The results indicated that training management has significant impact on job performance. The results of this research are expected to be a strategic step to develop directions related to training management in construction sector in Oman.","PeriodicalId":14213,"journal":{"name":"International Journal of Scientific and Management Research","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135400807","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Impact of User and Service Provider Related Variables on Utilisation of Tertiary Institution Social Health Insurance Programme (TISHIP) in the University of Uyo, Nigeria","authors":"Uduakobong Inyang, Enobong Gideon Asuquo, Chioma Dorothy Oleka, Daniel Chukwudi Okeke","doi":"10.37502/ijsmr.2023.6904","DOIUrl":"https://doi.org/10.37502/ijsmr.2023.6904","url":null,"abstract":"This study examined the impact of user and service provider related variables on utilization of tertiary institution social health insurance programme, TISHIP, in the University of Uyo, Nigeria. Cross sectional data was collected with the use of a questionnaire from 400 full-time undergraduate students in the University of Uyo, Nigeria, to examine the effect of selected user-related and service provider-related variables on utilization of TISHIP. A logistic regression model was used in the analysis and the results were presented as marginal effects. The results showed that students’ awareness of TISHIP significantly increased utilization of TISHIP while poor access to health care facility and non-availability of medical consumables significantly reduced utilization of the scheme. These findings suggest the significance of continuous orientation of programme’s participants, improved access to service provider and adequacy of relevant consumables to the success of a targeted social support programme. Overall, the study raises important recommendations to inform practice and ensure effectiveness of TISHIP.","PeriodicalId":14213,"journal":{"name":"International Journal of Scientific and Management Research","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135400809","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Internal Revenue Allotment: The Case of Barangay Calamba, Cebu City","authors":"Ian Rovii U. Gulane, Marecon C. Viray","doi":"10.37502/ijsmr.2023.6105","DOIUrl":"https://doi.org/10.37502/ijsmr.2023.6105","url":null,"abstract":"This study focused on exploring the knowledge level of awareness and implementation of the Internal Revenue Allotment in Barangay Calamba, Cebu City. It sought to determine the answer 1. What is the demographic profile of the respondents, 2. What is the level of awareness of the respondents towards internal revenue allotment? 3. What are the strategies used by the Barangay Captain in collecting internal revenue allotment and its level of implementation? 4. What is the perception of the respondents on the contribution of the collected Real Property Tax to the operation of Barangay Calamba? The research design used was descriptive, that is by employing percentage distribution and frequency counts in presenting and analyzing the data obtained from a sample of fifty-eight (58) respondents. A validated researcher-made questionnaire was used to collect the primary data. The findings on this study revealed there was a barangay development plan; however, budget allocation is the problem observed, and these plans were not fully implemented.","PeriodicalId":14213,"journal":{"name":"International Journal of Scientific and Management Research","volume":"423 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86229214","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}