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Dissonance between Perceptions and Use of Virtual Reference Methods 感知与虚拟参考方法使用之间的不协调
College & Research Libraries Pub Date : 1900-01-01 DOI: 10.5860/crl.83.3.503
T. Mawhinney, Sandy Hervieux
{"title":"Dissonance between Perceptions and Use of Virtual Reference Methods","authors":"T. Mawhinney, Sandy Hervieux","doi":"10.5860/crl.83.3.503","DOIUrl":"https://doi.org/10.5860/crl.83.3.503","url":null,"abstract":"This multimethod study investigates differences in question complexity and type between live chat, email, and texting by comparing findings from user interviews and virtual reference transcripts, with the goal of better understanding how different delivery methods can meet user needs in the context of an academic library. Findings reveal dissonance between perceptions and use of chat and email. Interviews suggest users consider chat to be for basic queries whereas transcripts coded using the READ Scale, a well-known reference assessment tool, show question complexity to be highest in chat. Our analysis also found statistically significant differences in the presence of reference interviews and instruction for chat, email, and texting. Rebranding chat more explicitly for intermediate and advanced queries may succeed in attracting users who consider chat only for basic queries, thus narrowing the gap between user perceptions and actual use.","PeriodicalId":134811,"journal":{"name":"College & Research Libraries","volume":"73 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124440991","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Native American Student Experiences of the Academic Library 美国原住民学生在大学图书馆的体验
College & Research Libraries Pub Date : 1900-01-01 DOI: 10.5860/crl.83.3.416
Rosalind Bucy
{"title":"Native American Student Experiences of the Academic Library","authors":"Rosalind Bucy","doi":"10.5860/crl.83.3.416","DOIUrl":"https://doi.org/10.5860/crl.83.3.416","url":null,"abstract":"Native Americans are underrepresented in higher education; and, while considerable research examines Native student persistence, the role of academic libraries in their experiences has received little attention. This study proposes to investigate Native American undergraduate students’ library experiences, needs, and perceptions. Qualitative interviews explored Native student perspectives on library services, space, and culture. Findings suggest that core library services are important to Native students, that visible representation of Native Americans contributes to a sense of belonging, and that Native student identity has varied significance for library use. This study has implications for librarians seeking to improve services for Native students. And how do Native American undergraduate students perceive the library?","PeriodicalId":134811,"journal":{"name":"College & Research Libraries","volume":"05 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127267975","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Jeanie Austin. Library Services and Incarceration: Recognizing Barriers, Strengthening Access. Chicago, IL: ALA Neal-Schuman, 2021. 208p. Paper, $54.99 (ISBN 978-0-8389-4945-0). 珍妮奥斯汀。图书馆服务和监禁:认识障碍，加强访问。芝加哥:ALA Neal-Schuman, 2021。208便士。纸质版，54.99美元(ISBN 978-0-8389-4945-0)。
College & Research Libraries Pub Date : 1900-01-01 DOI: 10.5860/crl.83.3.534
Megan E Riley
{"title":"Jeanie Austin. Library Services and Incarceration: Recognizing Barriers, Strengthening Access. Chicago, IL: ALA Neal-Schuman, 2021. 208p. Paper, $54.99 (ISBN 978-0-8389-4945-0).","authors":"Megan E Riley","doi":"10.5860/crl.83.3.534","DOIUrl":"https://doi.org/10.5860/crl.83.3.534","url":null,"abstract":"","PeriodicalId":134811,"journal":{"name":"College & Research Libraries","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123980099","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Mariame Kaba. We Do This ’Til We Free Us: Abolitionist Organizing and Transforming Justice. Chicago, IL: Haymarket Press, 2021. 240p. Paper, $16.95 (ISBN: 164259525X). Mariame Kaba。我们这样做直到我们解放自己:废奴主义者组织和改变正义。芝加哥，伊利诺伊州:干草市场出版社，2021。240便士。纸质版，16.95美元(ISBN: 164259525X)。
College & Research Libraries Pub Date : 1900-01-01 DOI: 10.5860/crl.83.3.541
Shawne West
{"title":"Mariame Kaba. We Do This ’Til We Free Us: Abolitionist Organizing and Transforming Justice. Chicago, IL: Haymarket Press, 2021. 240p. Paper, $16.95 (ISBN: 164259525X).","authors":"Shawne West","doi":"10.5860/crl.83.3.541","DOIUrl":"https://doi.org/10.5860/crl.83.3.541","url":null,"abstract":"","PeriodicalId":134811,"journal":{"name":"College & Research Libraries","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128622861","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Catherine Murray-Rust. Library Next: Seven Action Steps for Reinvention. Chicago, IL: ALA Editions, 2021. 110p. Paper, $54.99 (ISBN: 978-0-8389-4839-2). https://www.alastore.ala.org/librarynext 凯瑟琳Murray-Rust。图书馆下一步:重塑的七个行动步骤。芝加哥:ALA Editions, 2021。110便士。纸质版，54.99美元(ISBN: 978-0-8389-4839-2)。https://www.alastore.ala.org/librarynext
College & Research Libraries Pub Date : 1900-01-01 DOI: 10.5860/crl.83.2.340
J. Fuhr
{"title":"Catherine Murray-Rust. Library Next: Seven Action Steps for Reinvention. Chicago, IL: ALA Editions, 2021. 110p. Paper, $54.99 (ISBN: 978-0-8389-4839-2). https://www.alastore.ala.org/librarynext","authors":"J. Fuhr","doi":"10.5860/crl.83.2.340","DOIUrl":"https://doi.org/10.5860/crl.83.2.340","url":null,"abstract":"","PeriodicalId":134811,"journal":{"name":"College & Research Libraries","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125652213","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Jenn Shapland. My Autobiography of Carson McCullers. New York, NY: Tin House, 2020. 296p. Paper, $16.95 (ISBN: 978-1-951142-29-2). 詹Shapland。我的卡森·麦卡勒斯自传。纽约，纽约:锡屋，2020。296便士。纸质版，16.95美元(ISBN: 978-1-951142-29-2)。
College & Research Libraries Pub Date : 1900-01-01 DOI: 10.5860/crl.83.3.536
Ashley Roach-Freiman
{"title":"Jenn Shapland. My Autobiography of Carson McCullers. New York, NY: Tin House, 2020. 296p. Paper, $16.95 (ISBN: 978-1-951142-29-2).","authors":"Ashley Roach-Freiman","doi":"10.5860/crl.83.3.536","DOIUrl":"https://doi.org/10.5860/crl.83.3.536","url":null,"abstract":"","PeriodicalId":134811,"journal":{"name":"College & Research Libraries","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129971226","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Teacher, Librarian, or Both? A Quantitative Investigation of Instruction Librarians’ Teacher Identity 教师、图书管理员，还是两者都有?教学馆员教师身份的定量调查
College & Research Libraries Pub Date : 1900-01-01 DOI: 10.5860/crl.83.3.372
Lisa Becksford
{"title":"Teacher, Librarian, or Both? A Quantitative Investigation of Instruction Librarians’ Teacher Identity","authors":"Lisa Becksford","doi":"10.5860/crl.83.3.372","DOIUrl":"https://doi.org/10.5860/crl.83.3.372","url":null,"abstract":"This study investigates instruction librarians’ potential teacher identity and the factors that may contribute to it. Responses to a survey of instruction librarians in the United States suggest that respondents see themselves as teachers and devote a significant portion of their time to teaching, though they received little pedagogy training in library school. In addition, a relationship was found between pedagogy knowledge and teacher identity. However, respondents reported having insufficient time for pedagogy-related professional development although they actively seek such opportunities. This research underscores the importance of institutional support so that instruction librarians can engage in pedagogy-related professional development.","PeriodicalId":134811,"journal":{"name":"College & Research Libraries","volume":"116 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114899354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
“Looking for Pictures of Clouds”: Defining the Unique Research Needs of Creative Communities “寻找云的图片”:定义创意社区的独特研究需求
College & Research Libraries Pub Date : 1900-01-01 DOI: 10.5860/crl.83.3.393
L. Smyth, I. Moore, Kodi Saylor
{"title":"“Looking for Pictures of Clouds”: Defining the Unique Research Needs of Creative Communities","authors":"L. Smyth, I. Moore, Kodi Saylor","doi":"10.5860/crl.83.3.393","DOIUrl":"https://doi.org/10.5860/crl.83.3.393","url":null,"abstract":"","PeriodicalId":134811,"journal":{"name":"College & Research Libraries","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124875320","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
LIS Interrupted: Intersections of Mental Illness and Library Work. Miranda Dube and Carrie Wade, eds. Sacramento, CA: Library Juice Press, 2021. 346p. Paperback, $35.00 (ISBN: 978-1634001083). 《中断:精神疾病与图书馆工作的交叉》。米兰达·杜布和凯莉·韦德，编辑。萨克拉门托，加州:图书馆果汁出版社，2021。346便士。平装本，$35.00 (ISBN: 978-1634001083)。
College & Research Libraries Pub Date : 1900-01-01 DOI: 10.5860/crl.83.3.539
L. Walker
{"title":"LIS Interrupted: Intersections of Mental Illness and Library Work. Miranda Dube and Carrie Wade, eds. Sacramento, CA: Library Juice Press, 2021. 346p. Paperback, $35.00 (ISBN: 978-1634001083).","authors":"L. Walker","doi":"10.5860/crl.83.3.539","DOIUrl":"https://doi.org/10.5860/crl.83.3.539","url":null,"abstract":"","PeriodicalId":134811,"journal":{"name":"College & Research Libraries","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133168506","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Amanda Nichols Hess. Modular Online Learning Design: A Flexible Approach for Diverse Learning Needs. Chicago, IL: ALA Editions, 2020. 144p. Paper, $65.99 (ISBN: 978-0838948125). 阿曼达·尼科尔斯·赫斯。模块化在线学习设计:满足不同学习需求的灵活方法。芝加哥:ALA Editions, 2020。144便士。纸质版，65.99美元(ISBN: 978-0838948125)。
College & Research Libraries Pub Date : 1900-01-01 DOI: 10.5860/crl.83.3.529
Lauren deLaubell
{"title":"Amanda Nichols Hess. Modular Online Learning Design: A Flexible Approach for Diverse Learning Needs. Chicago, IL: ALA Editions, 2020. 144p. Paper, $65.99 (ISBN: 978-0838948125).","authors":"Lauren deLaubell","doi":"10.5860/crl.83.3.529","DOIUrl":"https://doi.org/10.5860/crl.83.3.529","url":null,"abstract":"","PeriodicalId":134811,"journal":{"name":"College & Research Libraries","volume":"7 10","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114000706","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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