{"title":"PERFORMANCE IMPROVEMENT OF A VOLUNTEER BOARD: DESIGNING A STRATEGIC PLAN USING ZOOM","authors":"Sheila E. Murphy, T. Regenold","doi":"10.56811/pfi-22-0017","DOIUrl":"https://doi.org/10.56811/pfi-22-0017","url":null,"abstract":"This article describes an initiative of designing a strategic plan with a volunteer board using the online platform Zoom. The article defines the role of boards of directors in general and addresses the special case of volunteer boards, presenting key performance issues of volunteer boards. Emphasis is placed on the relevance of formulating clear, focused understanding of organizational purpose, role clarity and performance expectations, strategic emphasis fortified by clear agendas, the structuring and enlisting of board member contributions to governance, guidance by board staff, and shared versus individual authority of board members. Board strategic planning represents one of the most valuable deliverables by the governing body and provides an avenue of structured contribution that leads to results. Using Zoom as the vehicle for designing the board strategic plan and implementation plan as described in this article optimized adult learning principles and integrated highly structured and persuasive facilitation to generate a strong, well-connected plan, demonstrating the benefits of economy made possible using an online forum. The final product reflected rigorous critical thinking and design for realistic application.","PeriodicalId":133073,"journal":{"name":"Performance Improvement Journal","volume":"162 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132856046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"SPECIAL FEATURE: KNOW YOUR COLLEAGUES—STEPHANIE JOHNSON AND MARSHA PARKER","authors":"Judith A. Hale","doi":"10.56811/pfi-62-01-07","DOIUrl":"https://doi.org/10.56811/pfi-62-01-07","url":null,"abstract":"","PeriodicalId":133073,"journal":{"name":"Performance Improvement Journal","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127687451","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"EVIDENCE-BASED SURVEY DESIGN: ADDING “MODERATELY” OR “SOMEWHAT” TO LIKERT SCALE OPTIONS AGREE AND DISAGREE TO GET INTERVAL-LIKE DATA","authors":"D. Hutchinson, S. Chyung","doi":"10.56811/pfi-22-0012","DOIUrl":"https://doi.org/10.56811/pfi-22-0012","url":null,"abstract":"Likert scales (although ordinal scales) are often treated as interval scales during statistical analyses. There have been attempts to add a modifier (such as moderately, somewhat, or slightly) to the intermediate anchors of Likert scales (i.e., disagree and agree) to help them become interval-like scales. However, the research findings are inconsistent. For interval-like 5-point and 4-point Likert scales, a recent study suggests using strongly disagree, moderately disagree, neutral, moderately agree, strongly agree (in either ascending or descending response order), and strongly agree, somewhat agree, somewhat disagree, strongly disagree (in descending order). However, practitioners and researchers should be aware that research evidence in this regard has been inconsistent.","PeriodicalId":133073,"journal":{"name":"Performance Improvement Journal","volume":"845 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121986655","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"GUIDEPOSTS OF PERFORMANCE IMPROVEMENT","authors":"C. A. Viera","doi":"10.56811/pfi-61-0204","DOIUrl":"https://doi.org/10.56811/pfi-61-0204","url":null,"abstract":"","PeriodicalId":133073,"journal":{"name":"Performance Improvement Journal","volume":"215 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132666583","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A ROADMAP FOR SUCCESSFUL MERGERS & ACQUISITIONS: RESEARCH, ROLES, AND RESPONSIBILITIES FOR PERFORMANCE IMPROVEMENT PRACTITIONERS","authors":"Gary W. Craig","doi":"10.56811/pfi-22-0006","DOIUrl":"https://doi.org/10.56811/pfi-22-0006","url":null,"abstract":"Despite the seminal research pioneered by J. Robert “Bob” Carleton when he introduced the corporate world of mergers and acquisitions to his idea of Cultural Due Diligence in 1997, most mergers or acquisitions still fail due to the lack of willingness on the part of “dealmakers” and others involved in the process to do what is needed to ensure success. Performance improvement practitioners, including those from the disciplines of human resources (HR), organization development, and training and development need to step up, take responsibility, and provide needed guidance and direction for those executives or senior managers responsible for the integration of two or more cultures coming together in a new organization following a merger or acquisition.","PeriodicalId":133073,"journal":{"name":"Performance Improvement Journal","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123302971","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"SPECIAL FEATURE: KNOW YOUR COLLEAGUES—ROBERT DAMELIO AND CARL BINDER","authors":"Judith A. Hale","doi":"10.56811/pfi-61-02-03","DOIUrl":"https://doi.org/10.56811/pfi-61-02-03","url":null,"abstract":"","PeriodicalId":133073,"journal":{"name":"Performance Improvement Journal","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116830067","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Syed Adeel Ahmed, Shannon Oldfield-Blanks, B. Moore
{"title":"REVIVING THE NATION'S PUBLIC WATER UTILITIES TO REDUCE PLASTIC POLLUTION IN THE UNITED STATES","authors":"Syed Adeel Ahmed, Shannon Oldfield-Blanks, B. Moore","doi":"10.56811/pfi-20-0047","DOIUrl":"https://doi.org/10.56811/pfi-20-0047","url":null,"abstract":"Water utilities play a role in reducing plastic waste. However, infrastructure improvements alone are not likely to reduce bottled water consumption if the public perceives a risk in drinking tap. Therefore, researchers, regulators, and distributors must evaluate why consumers elect bottled water over a municipal source. Public water utilities are an essential service that are bound by many legislative constraints, and they face many unique challenges that bottled water distributors do not. Such constraints include water quality standards that are regulated by the Environmental Protection Agency (EPA). In contrast, bottled water companies are monitored by the Food and Drug Administration (FDA). A unique challenge for water utilities is that they have a powerful commercial competitor in the water market.\u0000 Municipalities must consider strategies that will bolster public relations and outreach in addition to improving taste. Several reports reveal the cost of water distribution, reasons consumers choose bottled water, the effects of plastic waste on the environment, and possible strategies to increase public use of tap water.\u0000 Many possible combinations of solutions have been evaluated. Such strategies include increased legislative oversight, infrastructure improvements, monitoring stations, district metered areas, Government Performance and Results Act compliance, public outreach campaigns and offering additional services. A holistic look at public water distribution improvements can make a significant impact on revenue and plastic waste reduction.","PeriodicalId":133073,"journal":{"name":"Performance Improvement Journal","volume":"66 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133960133","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"INSTRUCTIONAL DESIGNERS' STRATEGIES FOR ONLINE ACTIVITIES ENHANCING SELF-DIRECTED LEARNING: A BASIC QUALITATIVE STUDY","authors":"Tiffany Oakes","doi":"10.56811/pfi-22-0002","DOIUrl":"https://doi.org/10.56811/pfi-22-0002","url":null,"abstract":"Instructional designers who design self-directed learning experiences sometimes select inappropriate instructional strategies because they do not always plan well. This study was necessary to understand what processes instructional designers use to choose instructional strategies that enhance self-directed learning when creating online learning in a business environment. This study used a basic qualitative methodology in which nine instructional designers from different businesses and industries in the business field participated in semistructured interviews via Zoom. The findings reveal that conducting a needs assessment, involving subject matter experts, using metrics, and providing immediate and detailed feedback on the learning are crucial to successful self-directed online learning in a business environment. Further research could identify best practices in a business environment to align learner needs and learner performance with self-directed learning, address creating feedback for the learner, and gather data from the actual employees completing the learning.","PeriodicalId":133073,"journal":{"name":"Performance Improvement Journal","volume":"108 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131330107","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"DIGITAL COMPLIANCE AND RISK ASSESSMENT: DID THE FIELD OF PERFORMANCE IMPROVEMENT MISS THE PLOT?","authors":"Ria Roy","doi":"10.56811/pfi-61-02-05","DOIUrl":"https://doi.org/10.56811/pfi-61-02-05","url":null,"abstract":"Sophisticated and nuanced discussions are moot when the fundamentals of an organization are lacking. How does an organization plan for competitive advantage, garner investment, hire and retain highly skilled professionals, expand, and so on in the absence of a culture of integrity, ethics, trust, responsibility, and honesty? As the demands of a globalized economy has made compliance incredibly complex and time consuming, the current article makes an initial foray into digital compliance, examines the digital solution employed by Honeywell, and questions the lack of engagement by proponents of performance improvement.","PeriodicalId":133073,"journal":{"name":"Performance Improvement Journal","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123877274","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"SPECIAL FEATURE: KNOW YOUR COLLEAGUES—MARGO MURRAY AND NANCY CRAIN BURNS","authors":"Judith A. Hale, N. Burns","doi":"10.56811/pfi-61-01-06","DOIUrl":"https://doi.org/10.56811/pfi-61-01-06","url":null,"abstract":"","PeriodicalId":133073,"journal":{"name":"Performance Improvement Journal","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121163118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}