2015 13th International Conference on ICT and Knowledge Engineering (ICT & Knowledge Engineering 2015)最新文献_第3页

Discovering organizational process models of resources in a hospital using Role Hierarchy Miner 使用角色层次挖掘器发现医院资源的组织流程模型

2015 13th International Conference on ICT and Knowledge Engineering (ICT & Knowledge Engineering 2015) Pub Date : 2015-11-01 DOI: 10.1109/ICTKE.2015.7368483

Chaowalit Krutanard, P. Porouhan, W. Premchaiswadi

引用次数: 19

Analysis of the social network miner (working together) of physicians 医生的社会网络挖掘(协同工作)分析

2015 13th International Conference on ICT and Knowledge Engineering (ICT & Knowledge Engineering 2015) Pub Date : 2015-11-01 DOI: 10.1109/ICTKE.2015.7368482

Ponlawat Rattanavayakorn, W. Premchaiswadi

引用次数: 9

Visualization of relations of stores by using Association Rule mining 基于关联规则挖掘的商店关系可视化

2015 13th International Conference on ICT and Knowledge Engineering (ICT & Knowledge Engineering 2015) Pub Date : 2015-11-01 DOI: 10.1109/ICTKE.2015.7368463

Sanetoshi Yamada, T. Funayama, Yoshiro Yamamoto

引用次数: 5

Enhancing information technology services for e-business - the road towards optimization 为电子商务加强资讯科技服务-迈向优化之路

2015 13th International Conference on ICT and Knowledge Engineering (ICT & Knowledge Engineering 2015) Pub Date : 2015-11-01 DOI: 10.1109/ICTKE.2015.7368474

A. Idrees, A. Ibrahim

{"title":"Enhancing information technology services for e-business - the road towards optimization","authors":"A. Idrees, A. Ibrahim","doi":"10.1109/ICTKE.2015.7368474","DOIUrl":"https://doi.org/10.1109/ICTKE.2015.7368474","url":null,"abstract":"Many of the current modern business organizations strongly rely on information Technology (IT) to attain its determined objectives. As achieving customer satisfaction is a basic objective, then one of the key success factors especially for e-business is the effective use of IT in order to raise the business performance in all its phases and ensure its continuous competitiveness. Therefore, supporting organizations to be able to effectively use their IT services leads directly to the performance optimization. Different models introduced their framework to guide the decision makers for the effective use of IT services starting from planning these services all the way to the IT services' operation and customers' support. However, each of these models have their own perspectives for IT services' improvement. As one of the important phases of any service model is the planning phase, therefore, our aim in this paper is to propose an enhanced framework for IT services' planning improvement as a positive step towards the IT services optimization with the target of ensuring a successful e-business. This step is considered our first step of a complete framework towards optimization, yet more enhancements in the whole process can be on focus for further research. We have also discussed a case study which apply the introduced framework to reveal its applicability.","PeriodicalId":128925,"journal":{"name":"2015 13th International Conference on ICT and Knowledge Engineering (ICT & Knowledge Engineering 2015)","volume":"75 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127396690","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 11

Analysis of the patients' treatment process in a hospital in Thailand using fuzzy mining algorithms 利用模糊挖掘算法分析泰国某医院患者的治疗过程

2015 13th International Conference on ICT and Knowledge Engineering (ICT & Knowledge Engineering 2015) Pub Date : 2015-11-01 DOI: 10.1109/ICTKE.2015.7368484

Eakarach Jaroenphol, P. Porouhan, W. Premchaiswadi

{"title":"Analysis of the patients' treatment process in a hospital in Thailand using fuzzy mining algorithms","authors":"Eakarach Jaroenphol, P. Porouhan, W. Premchaiswadi","doi":"10.1109/ICTKE.2015.7368484","DOIUrl":"https://doi.org/10.1109/ICTKE.2015.7368484","url":null,"abstract":"This article investigates the corresponding relation of the patients who come to receive treatment at a hospital in Thailand. We applied Process Mining process discovery techniques in order to scrutinize and analyze the data which was previously collected in Microsoft Excel format, and later it was converted into a.csv extension file using the ProM 5.2 and the Disco Fluxicon. The main rationale for the study was to visualize and simulate the behavior of patients (at a estate governmental hospital in Bangkok) referring to different ward for versatile treatment processes of their diseases with respect to the number of time (i.e., frequency) they have visited those wards. Based on the results of study, we could better indicate the corresponding relationships between a group of patients (with specific diseases) which are related to each other and as well as a holistic treatment process view of the tasks and activities undertaken to attend to each case (i.e., patient). Accordingly, the findings of the research can significantly help the researchers and hospital administrators to develop and improve the collaboration of personnel in hospitals in a more effective and efficient way leading to enhancement of the performance.","PeriodicalId":128925,"journal":{"name":"2015 13th International Conference on ICT and Knowledge Engineering (ICT & Knowledge Engineering 2015)","volume":"246 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121975043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 20

Analysis of handover of work in call center using social network process mining technique 基于社交网络流程挖掘技术的呼叫中心工作交接分析

2015 13th International Conference on ICT and Knowledge Engineering (ICT & Knowledge Engineering 2015) Pub Date : 2015-11-01 DOI: 10.1109/ICTKE.2015.7368478

Patcharin Panpanich, P. Porouhan, W. Premchaiswadi

引用次数: 13

Towards an automated evaluation approach for e-procurement 迈向电子采购的自动评估方法

2015 13th International Conference on ICT and Knowledge Engineering (ICT & Knowledge Engineering 2015) Pub Date : 2015-11-01 DOI: 10.1109/ICTKE.2015.7368473

A. Idrees

引用次数: 12