2012 Annual SRII Global Conference最新文献

Emerging Research Themes in Services-Oriented Systems 面向服务系统中的新兴研究主题

2012 Annual SRII Global Conference Pub Date : 2012-07-24 DOI: 10.1109/SRII.2012.44

L. Baresi, N. Georgantas, Kristof Hamann, V. Issarny, W. Lamersdorf, Andreas Metzger, B. Pernici

引用次数: 8

The WaaSaBE Model: Marrying WaaS and Business-Entities to Support Cross-Organization Collaboration WaaSaBE模型:结合WaaS和业务实体来支持跨组织协作

2012 Annual SRII Global Conference Pub Date : 2012-07-24 DOI: 10.1109/SRII.2012.41

Lior Limonad, L. Varshney, D. Oppenheim, Elad Fein, P. Soffer, Y. Wand, M. Gavish, Ateret Anaby-Tavor

引用次数: 6

Cloud Services Measures for Global Use: The Service Measurement Index (SMI) 面向全球使用的云服务度量:服务度量指数(SMI)

2012 Annual SRII Global Conference Pub Date : 2012-07-24 DOI: 10.1109/SRII.2012.51

J. Siegel, J. Perdue

引用次数: 115

Financial Market Service Architectures: A "Pump and Dump" Case Study 金融市场服务架构:“泵和转储”案例研究

2012 Annual SRII Global Conference Pub Date : 2012-07-24 DOI: 10.1109/SRII.2012.68

Mona Mohamed Zaki Ali, D. Diaz, B. Theodoulidis

{"title":"Financial Market Service Architectures: A \"Pump and Dump\" Case Study","authors":"Mona Mohamed Zaki Ali, D. Diaz, B. Theodoulidis","doi":"10.1109/SRII.2012.68","DOIUrl":"https://doi.org/10.1109/SRII.2012.68","url":null,"abstract":"This paper describes a service architecture for a financial market monitoring and surveillance system in which different components interact in coordination with internal and external service providers to produce proactive alarms for potential fraud cases. The proposed service system is demonstrated through an exemplar case study of text mining and data mining to analyze the impact of 'stock-touting' spam e-mails and misleading press releases on trading data. It also shows how an independent service provider could have helped by raising the alarm about a potential on-going 'pump and dump' scheme. The proposed service architecture extends the Market Monitoring Framework (MMF) [6], by incorporating automated linguistics-based text mining techniques to extract the key concepts of spam e-mails and press releases, relate them with other available information and highlight any signs that they might be part of 'stock touting campaigns'. The analysis of emails and press releases through text mining components could help to raise proactive alarms that would not have been possible otherwise. Evaluation of the proposed service system is carried out through a case study that relates to a real case from the over-the-counter (OTC) market, and which was prosecuted by the SEC. Through this case, the paper goes on to explain how the proposed approach could be used within the existing fraud analysis process, the extent to which the process could be automated, the relationships with other types of analysis and the role that fraud analysts play.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127510441","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Using Webcrawling of Publicly Available Websites to Assess E-commerce Relationships 使用公共网站的网络爬虫来评估电子商务关系

2012 Annual SRII Global Conference Pub Date : 2012-07-24 DOI: 10.1109/SRII.2012.106

D. Thorleuchter, D. V. Poel

{"title":"Using Webcrawling of Publicly Available Websites to Assess E-commerce Relationships","authors":"D. Thorleuchter, D. V. Poel","doi":"10.1109/SRII.2012.106","DOIUrl":"https://doi.org/10.1109/SRII.2012.106","url":null,"abstract":"We investigate e-commerce success factors concerning their impact on the success of commerce transactions between businesses companies. In scientific literature, many e-commerce success factors are introduced. Most of them are focused on companies' website quality. They are evaluated concerning companies' success in the business-to- consumer (B2C) environment where consumers choose their preferred e-commerce websites based on these success factors e.g. website content quality, website interaction, and website customization. In contrast to previous work, this research focuses on the usage of existing e-commerce success factors for predicting successfulness of business-to-business (B2B) ecommerce. The introduced methodology is based on the identification of semantic textual patterns representing success factors from the websites of B2B companies. The successfulness of the identified success factors in B2B ecommerce is evaluated by regression modeling. As a result, it is shown that some B2C e-commerce success factors also enable the predicting of B2B e-commerce success while others do not. This contributes to the existing literature concerning ecommerce success factors. Further, these findings are valuable for B2B e-commerce websites creation.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126655918","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 13

Characterizing Service Assurance for Cloud-Based Implementations: Augmenting Assurance via Operations 表征基于云的实现的服务保证:通过操作增强保证

2012 Annual SRII Global Conference Pub Date : 2012-07-24 DOI: 10.1109/SRII.2012.13

Teresa Tung, Jaeyoung Kang

引用次数: 0

Use of IT Best Practices for Non-IT Services 将资讯科技最佳实务应用于非资讯科技服务

2012 Annual SRII Global Conference Pub Date : 2012-07-24 DOI: 10.1109/SRII.2012.85

E. Kozlova, Ulrich Hasenkamp, Evangelos Kopanakis

引用次数: 5

On the Role of Analytics in Estimating the Cost of Delivering Complex Information Technology (IT) Outsourcing Services Projects 分析在估算复杂信息技术(IT)外包服务项目交付成本中的作用

2012 Annual SRII Global Conference Pub Date : 2012-07-24 DOI: 10.1109/SRII.2012.83

R. Akkiraju, Toby Lehman, Neil Boyette, H. Fang, Mario Lichtsinn, Ben Shaw

{"title":"On the Role of Analytics in Estimating the Cost of Delivering Complex Information Technology (IT) Outsourcing Services Projects","authors":"R. Akkiraju, Toby Lehman, Neil Boyette, H. Fang, Mario Lichtsinn, Ben Shaw","doi":"10.1109/SRII.2012.83","DOIUrl":"https://doi.org/10.1109/SRII.2012.83","url":null,"abstract":"In this paper, we describe the challenges in accurately estimating the cost of delivering complex IT outsourcing services deals from an IT services provider's point of view, and we discuss how and which analytics can be employed to improve the accuracy of cost estimations. The accuracy of cost estimation is measured by the gap between the costs predicted at the time of contract signing and the actual costs incurred in delivering those solutions. Our proposed analytics are grounded in a set of observed influencing factors that are derived from our experience in developing costing tools for a large IT services provider, Also, we present a vision for building an ideal operational environment for IT service providers to achieve increased levels of visibility into their operations to improve the accuracy of their project cost estimates. To the best of our knowledge, this is the first work of its kind that articulates the issues, challenges and the role of analytics for improving the accuracy of estimating the costs of delivering complex IT outsourcing projects from IT Service Provider point of view. We hope that our work serves as a call for future research in this area. We are currently actively developing some of the analytics proposed in this paper at a large IT services provider.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122227516","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Progress in the Healthcare Service Innovation Project at the Tsukuba University Hospital 筑波大学医院医疗服务创新项目的进展

2012 Annual SRII Global Conference Pub Date : 2012-07-24 DOI: 10.1109/SRII.2012.80

H. Takagi, H. Kurata, Yukihiko Okada, Maiko Shigeno, Akiko Yoshise, Yongbing Zhang, Keizo Yamashita

引用次数: 2

Smarter Financial Management -- An Answer to the Missing Link between Key Performance Indicators and Budgeting Decisions for Smarter Cities 更智能的财务管理——解决关键绩效指标与智慧城市预算决策之间缺失的环节

2012 Annual SRII Global Conference Pub Date : 2012-07-24 DOI: 10.1109/SRII.2012.119

Neil Boyette, H. Fang

{"title":"Smarter Financial Management -- An Answer to the Missing Link between Key Performance Indicators and Budgeting Decisions for Smarter Cities","authors":"Neil Boyette, H. Fang","doi":"10.1109/SRII.2012.119","DOIUrl":"https://doi.org/10.1109/SRII.2012.119","url":null,"abstract":"Most government entities (cities, schools, etc) use traditional accounting systems and related financial tools to plan budgets. Some introduce more advanced technologies, such as ERP systems to perform this task. However both tend to focus on budgeting from a purely financial perspective and are incapable of linking the impact of budgeting decisions with the strategic objectives trying to be achieved. Even ERP systems typically focus on gathering the data and comparing it with the budget, not on the models underlying the budget itself. To address this gap, we introduce outcome based budgeting for cities and local governments, which takes a radically different approach to the budgeting process. Instead of departments, it looks at the government entities as the service systems they are. Every service a government entity provides has both a financial model, as well as a performance model. These models are linked so that the performance impacts of financial decisions can be investigated and studied. Individual service systems are also linked together into a larger service system, allowing the big picture for each financial decision to be seen. This approach offers better insight to decision makers and could help them prioritize projects for budgeting. It might even make the process politically less contentious by offering transparency and rationale to staff and citizens alike. Impacts that were once invisible are brought to light, allowing for smarter, fact-based decision making by the government leaders. Once adopted, outcome based budgeting opens up opportunities for various analytics, as services are well defined and have concrete models. These analytics allow for better decision-support via what-if scenario planning, and can over time help in project prioritization.","PeriodicalId":110778,"journal":{"name":"2012 Annual SRII Global Conference","volume":"331 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2012-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124671247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 7