European Conference on Knowledge Management最新文献

{"title":"Influence of Psychological Contracts in Knowledge Sharing Through Startups","authors":"ROBERTA DUTRA DE ANDRADE, Paulo Gonçalves Pinheiro, Luisa Cagica Carvalho","doi":"10.34190/eckm.24.2.1817","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1817","url":null,"abstract":"Informed by exchange and social capital theories, reasoned action, and psychological contract frameworks, this paper seeks to elucidate the intricate interplay between psychological contracts and their impact on knowledge-sharing motivations within the context of startups. The research adopts a qualitative approach, employing in-depth personal interviews and focus groups, with subsequent content analysis facilitated by NVivo software. Through a comprehensive exploration encompassing startups spanning diverse industries and maturity levels, the investigation draws upon insights from founding partners, directors, and employees. Notably, this study stands apart from the literature primarily examining established enterprises in Anglo-Saxon nations. Conversely, it distinguishes itself by its novel examination of how psychological contracts exert influence on knowledge sharing across individual, intra-organizational, and inter-organizational strata within startups operating in emerging economies, taking into account their distinctive characteristics. The findings shed light on employees' core perceptions of their reciprocal obligations and the organization's corresponding commitments. Moreover, the research unveils the nuanced impact of contextual factors on the cultivation of social bonds, consequently moulding knowledge-sharing dynamics within startups, thereby directly shaping individual and organizational outcomes.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135015430","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Knowledge Transfer in the Craft Beer Business Networks in Portugal","authors":"Paula Lemos Costa, Ana Pacheco, Jorge Simões","doi":"10.34190/eckm.24.2.1886","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1886","url":null,"abstract":"It is intended to understand how knowledge transfer is processed in the craft beer business network in Portugal, to assess the importance of the knowledge thus acquired and how it impacts the processes. Thus, since knowledge is an organizational resource that provides a sustainable competitive advantage in a competitive environment and in a dynamic economy, the transfer of knowledge between organizations is fundamental for their survival and growth. Therefore, and given that, in the craft beer sector, knowledge, experience, and personal skills of the entrepreneur are the main reasons for the existence of networks and collaborations, the transfer of knowledge in the craft beer business has attracted the interest of academics. Thus, the main objective of this study was to understand the importance of knowledge, how its transfer occurs between the various elements of the craft beer business network and its dynamics. It was concluded, through a qualitative case study, that the importance of this knowledge is crucial and the impact very significant in the processes, identifying a model that explains the process. This study also allowed to increase knowledge about the transfer of knowledge among the members of this network, still little studied, and to draw attention to the need to carry out more studies on this topic.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135015762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Navigating the Challenges of Deduplicating Actors in Historical Letter Exchanges","authors":"Senka Drobac, Petri Leskinen, Muhammad Faiz Wahjoe","doi":"10.34190/eckm.24.2.1317","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1317","url":null,"abstract":"This paper outlines ongoing research to standardize the metadata of letters from Finnish cultural heritage organizations to build a comprehensive archive for studying 19th-century epistolary culture in the Grand Duchy of Finland (1808/09-1917), as a part of the Constellations of Correspondence (CoCo) project. The challenge of deduplicating and reconciling actors and their associated information is an important problem faced in historical knowledge databases. The actors, e.g., senders and recipients of letters, can be individual people, couples, or families as well as organizations like institutions or companies. The deduplication described in this article has its focus on the individual people. The solutions we propose in this paper are significant for the development of the efficient and accurate approaches in this field.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123051219","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Towards a Deeper Understanding of Intellectual Capital","authors":"Antthony Wensley, M. M. Evans","doi":"10.34190/eckm.24.2.1678","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1678","url":null,"abstract":"This paper takes its cue from a paper by Kianto and Cabrilo (2022) presented at ECKM 2022. In their paper they raise concerns both with the theoretic underpinnings of the theory of Intellectual Capital and the more specific need to consider the impacts on new technologies and work structures. In the existing literature it has been proposed that Intellectual Capital is composed of a variety of components which have often been addressed somewhat independently. It is important to both investigate the nature of these sub-components and recognize the extent to which they interact. Some key concerns with Intellectual Capital and its subcomponents are discussed including their valuation, which presents significant challenges to traditional approaches of valuation. Other notable concerns relate to the underlying conceptual structure for Intellectual Capital, which needs further study with respect to its general intelligibility, its explanatory value, and in the light of major technological changes and the phenomenon of digitization.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115040945","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A bibliometric analysis deconstructing research on how cognitive technologies affects man-machine collaboration.","authors":"K. Breunig, Tina Alexandra Ngo Schwabe Strand","doi":"10.34190/eckm.24.2.1345","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1345","url":null,"abstract":"This paper addresses knowledge work challenges relating to emerging cognitive technologies. The field of research addressing artificial intelligence (AI), and related topics, is rapidly increasing. However, despite this emerging interest, the currently body of published research remains complex and unstructured. In particular, it remains to be understood how these technologies is implemented and cause changes in man-machine collaboration. To inform this issue, we conducted a bibliometric analysis of extant literature on AI and man-machine collaboration to take stock of extant published research in order to provide a foundation upon which both future theory and practice can be built. We based our analysis of an exhaustive structured literature search of published academic research in Web of Science (WoS) until 2020. Using the keywords digi* AND transform* OR artificial intelligence, 8 728 articles were identified. The bibliometric analysis enabled us first to identify 202 relevant articles published within the fields of business and management, and subsequently to further narrowing our scope to 25 core contributions using bibliometric coupling. A content analysis of these 25 articles revealed that whereas there is a lot of attention to the technological complexities related to the emerging cognitive technologies, there is to date limited empirical descriptions of the consequences for individuals, organizations or value creation of adopting these technologies. Our study identifies four important dimensions of man-machine collaboration; Knowledge worker, Organization, Market, and Society. Moreover, our findings reveal extant research is inconclusive with respect to the forces affecting these dimensions as different authors record both proactive forces and constraining forces associated with each of the four dimensions. Our contribution, as well as, the identification of a core canon of relevant research articles provides a foundation upon which future research and practice can be built by identifying core dimension and the forces acting upon them.   ","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116086861","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Strengthening Collective Action and Sustainability of Traditional Farmers Organizations from an Indian Philosophical Perspective","authors":"Veena Suresh, S. Sreejith","doi":"10.34190/eckm.24.2.1523","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1523","url":null,"abstract":"Developing countries like India are formulating various models to improve farmers' lives and agribusiness organizations' sustainability. However, most models focus on technological interventions in improving agriculture production, pest control and creating hybrid seeds that resist climate change to achieve agriculture sustainability. They ignore the role of the collective action approach to ensure the holistic development of farmers and the agriculture sector. There is significantly less attention given to indigenous ways of building collective action and organizational sustainability of the traditional Farmer's groups. Therefore, the researcher aims to explore the existing activities followed by traditional farmers to ensure collective action and the organizational sustainability of their groups. Additionally, the researcher maps its similarity to the Indian philosophical principles of Pancha Maha Yajna propagated by the Vedas. Pancha Maha Yajna describes five daily obligations or sacrifices an individual must make to respect and give back to society, nature, and the divine. Firstly, Brahma Yajna, which involves knowledge creation and updating. Secondly, Dev Yajna which is seeing divinity within and around. Third, Pitru Yajna, where we acknowledge and celebrate the contributions made by our ancestors. Fourth is Bhuta Yajna, which describes an individual's responsibility to respect and care for all living things, including people, animals, and plants. Lastly, Manushya Yajna is a service to society. A qualitative case study method was adopted to explore the evidence of applying these ancient principles in the daily activities of traditional farmers groups in India. A theoretical model to enhance collective action and organizational sustainability grounded on Vedic concepts was developed based on the evidence from the study. Thus, agribusiness organizations worldwide can implement the tenets of Pancha Maha yajnas to encourage ethical behaviour, social responsibility, collective action, and sustainability in their organizations to promote the social welfare of farmers and society.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128988108","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Big Data and Performance: The Mediating Effect of Customer Agility","authors":"Victoria Yousra Ourzik","doi":"10.34190/eckm.24.2.1483","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1483","url":null,"abstract":"This study investigates the impact of big data analytics capabilities on firm performance, with a focus on the mediating role of customer agility. The research is based on the dynamic capabilities theory and utilizes data from 123 senior managers. The study finds that customer sensing and customer responding mediate the relationship between big data analytics capabilities and firm performance. The results indicate a significant indirect effect of big data analytics capabilities on firm performance through customer sensing and customer responding. The study contributes to the understanding of the mechanisms underlying the impact of big data analytics and customer agility on firm performance.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124646890","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Rejecting Innovation: How Italian Public Employees are Killing Creativity and Digitalisation","authors":"Marco Berardi, A. Ziruolo, Fabrizia Fontana","doi":"10.34190/eckm.24.1.1305","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1305","url":null,"abstract":"Within the general context of new ideas generation, there is a grey area that still concerns the organizational design solutions related to creativity. In fact, if personal characteristics and other community-related issues have been quite explored, some organizational mechanisms still need to be deepened. In this paper, we aim to investigate the impact of professional networks on Innovative Work Behaviour in the local government to achieve public value. We investigate the contribution of creativity in the digitalization of Italian public administration considering the contribution of public employees to developing knowledge management. Moreover, we investigate a community of 190 employees of municipalities divided into three macro categories: deputy employees, Managers and Senior Managers. An OSL regression model has been used to understand to what extent the degree of collaboration and advice among employees and their propensity to adopt digitalization in ordinary practice considering social capital variables. What emerges from the OLS regression is that despite accelerating the ordinary work using the leverage of digitalization and knowledge management, there is the custom of not applying the enormous benefit of process re-engineering and continuing their work attitude in what the economic literature defines as “the comfort zone”. The results consolidate the current literature about the creation of public value showing the resilience of public employees to change their state of mind reflecting any kind of innovation.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129428245","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring Elegant and Practical Explanation Age® Concepts: KM as Learning","authors":"Philip Sisson","doi":"10.34190/eckm.24.2.1680","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1680","url":null,"abstract":"Purpose: This paper reviews the elegant and practical concepts developed by John Lewis in The Explanation Age® by expanding the summary from Sisson’s 2023 Unified Theory of Knowledge Management dissertation literature review. Approach: The integrated concepts are discussed individually, as well as in relation to their implications. Contents: The Explanation Age redirects thinking with Option Outlines™, providing a means to develop and document why answers into decision-making with transparency. It introduces the unified Innate Lesson Cycle™ change model, which explains the difference between conditioning and determination to develop better answers. Based on neuroscience, Story Thinking™ recognizes that everything is in a story (unlike storytelling, which communicates only about the past and envisions the future). Story Thinking provides an approach to better execute the innate lesson cycle. The 8 Degrees of Reason™ and The Symbiotic Table of Knowledge™ provide underpinnings for the accepted endpoints for answers. Findings: The Explanation Age and Story Thinking support Lewis’s viewpoint of Knowledge Management as learning. Story Thinking can lead to transformational leadership results through collaboration. Lewis’s constructs provide an alternate view to the forensic knows, Aristotle’s causes, and Sisson and Ryan’s (2015; 2017) “11 things we know” (Sisson, 2023, figure 6-2). Research limitations: Since their 2008 inception, new implications of Explanation Age concepts continue to surface. Practical implications: Lewis’s concepts provide useful constructs for thinking and understanding learning from a KM perspective. Option Outlines provide a way to document why. “The Innate Lesson Cycle describes the phases of lesson-based learning, for both” experiential (Kolb) and rote (Skinner) learning (Lewis and Sisson, 2016; Sisson, 2023) making their concepts more useful. Story Thinking—as a practical operational strategy—extends the implementation capabilities of the Innate Lesson Cycle and provides an approach for transformational leadership. Social implications: Story Thinking as an operational concept provides new ways to identify innovative ideas and facilitate change. Sensemaking and transparency in decision-making (missing in the fundamental models used by institutions, such as agile, education, healthcare, and policy) are the basis for this (the only complete) descriptive model of change.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123351135","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Managing ambidexterity in a knowledge management strategy for an International Non-Governmental Organisation","authors":"J. Walsh, Elaine Berkery, J. Lannon","doi":"10.34190/eckm.24.2.1436","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1436","url":null,"abstract":"The survival of non-government organisations (NGOs) requires that they develop strategies designed for non-profits (Laurett & Ferreira, 2018) given the unique environment in which they operate (Akingbola, 2007; Courtney, 2002) while encapsulating sectoral diversity (Eagleton-Pierce, 2020). Extant research has focused on what NGOs do as opposed to how they perform activities (Lewis, 2014) with the latter offering researchers additional insights on the theoretical frameworks used in practice (Lindenberg, 2001). How organizations strategically respond to their environment can be examined using Miles & Snows (1978) adaptive cycle as an organizing framework.  This research examines, over a two-and-a-half-year period ‘how’ an international non-governmental INGO developed a knowledge management strategy to align its internal operations with its external environment.  This research identifies ‘how’ the adaptive cycle can support and understanding of how knowledge management strategy is developed in practice in INGOs.    ","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120955569","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}