Proceedings of the 18th annual ACM symposium on User interface software and technology最新文献

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PlayAnywhere: a compact interactive tabletop projection-vision system PlayAnywhere:一个紧凑的交互式桌面投影视觉系统
Andrew D. Wilson
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引用次数: 429
Dial and see: tackling the voice menu navigation problem with cross-device user experience integration Dial and see:通过跨设备用户体验整合解决语音菜单导航问题
Min Yin, Shumin Zhai
{"title":"Dial and see: tackling the voice menu navigation problem with cross-device user experience integration","authors":"Min Yin, Shumin Zhai","doi":"10.1145/1095034.1095066","DOIUrl":"https://doi.org/10.1145/1095034.1095066","url":null,"abstract":"IVR (interactive voice response) menu navigation has long been recognized as a frustrating interaction experience. We propose an IM-based system that sends a coordinated visual IVR menu to the caller's computer screen. The visual menu is updated in real time in response to the caller's actions. With this automatically opened supplementary channel, callers can take advantages of different modalities over different devices and interact with the IVR system with the ease of graphical menu selection. Our approach of utilizing existing network infrastructure to pinpoint the caller's virtual location and coordinating multiple devices and multiple channels based on users' ID registration can also be more generally applied to create integrated user experiences across a group of devices.","PeriodicalId":101797,"journal":{"name":"Proceedings of the 18th annual ACM symposium on User interface software and technology","volume":"420 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116988253","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 18
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