Roxana Jafarifiroozabadi, Cheng Zhang, Stephen Parker, Virginia Pankey, Hani Patel, Neil Gautam, Chih-Chuan Hsu
{"title":"Rethinking the Design of Adolescent Crisis Stabilization Units: A Mixed-Methods Study Using Physical Mock-Up Simulations and Artificial Intelligence.","authors":"Roxana Jafarifiroozabadi, Cheng Zhang, Stephen Parker, Virginia Pankey, Hani Patel, Neil Gautam, Chih-Chuan Hsu","doi":"10.1097/JMQ.0000000000000300","DOIUrl":"10.1097/JMQ.0000000000000300","url":null,"abstract":"<p><p>Limited research has examined safety features in nonhospital settings for adolescents experiencing behavioral health crises, including the crisis stabilization unit (CSU). This mixed-methods study investigated safety through design features (eg, open versus semi-enclosed nursing stations) in an adolescent CSU with experts (clinicians and health care designers) and design trainees (N = 17) using physical mock-up simulations and artificial intelligence (AI). Participants' feedback was obtained using questionnaires and focus groups. Simulations were video-recorded, manually coded, and an AI-driven tool was developed for automatic, real-time analysis of videos. Findings revealed that experts rated the semi-enclosed nursing station higher in visibility, whereas design trainees reported significantly higher perceived privacy in the open nursing station ( P = 0.036). AI-driven video analyses demonstrated high-accuracy performance in detecting and tracking participants (>80%) when compared with manual data. This study proposed a methodology to improve safety in future adolescent CSUs by integrating AI-driven tools and clinical mock-up simulations during the design process.</p>","PeriodicalId":101338,"journal":{"name":"American journal of medical quality : the official journal of the American College of Medical Quality","volume":" ","pages":"139-150"},"PeriodicalIF":0.0,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147648248","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Increasing Life Sustaining Treatment Note Completion in High-Risk Veterans at VA San Diego.","authors":"April Butler, John Temple","doi":"10.1097/JMQ.0000000000000296","DOIUrl":"https://doi.org/10.1097/JMQ.0000000000000296","url":null,"abstract":"","PeriodicalId":101338,"journal":{"name":"American journal of medical quality : the official journal of the American College of Medical Quality","volume":"41 3","pages":"168-169"},"PeriodicalIF":0.0,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147825497","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An Algorithmic Framework for Reducing Near-Fatal Aspiration Events: A Single-Institution Experience.","authors":"Shaarada Srivatsa, Gregory Glauser, Abby Gross, Kelly Nimylowycz, Corey Gentle, Tonya Moyse, Stacey Claus, Toms Augustin","doi":"10.1097/JMQ.0000000000000291","DOIUrl":"10.1097/JMQ.0000000000000291","url":null,"abstract":"<p><p>Aspiration-related cardiopulmonary arrests (CPAs) in hospitalized patients have a survival rate under 10%, representing a serious preventable complication. In October 2023, a multidisciplinary group of physicians, nurses, and safety specialists was formed. Review of aspiration cases from 2020 to 2024 and root cause analysis identified 3 factors: unrecognized risk, refusal of nasogastric (NG) tubes, and inconsistent application of aspiration precautions. Targeted interventions included nurse and resident education, expanded swallow screens, revised NG tubes management, and new signage to flag high-risk patients. From 2020 to 2023, there were 72 aspiration-related CPAs. Following the implementation of the countermeasures, aspiration-related CPAs decreased by 52% between 2023 and 2024 (27 events vs 13 events). Statistical process control analysis using a c-chart demonstrated a significant shift below the median with 12 consecutive points under the centerline. A multipronged, multidisciplinary approach effectively reduced fatal aspiration events, suggesting comprehensive education, improved screening, and standardized precautions can lower the incidence of aspiration-related CPAs.</p>","PeriodicalId":101338,"journal":{"name":"American journal of medical quality : the official journal of the American College of Medical Quality","volume":" ","pages":"126-132"},"PeriodicalIF":0.0,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147506007","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Documentation Is Care: Language, OpenNotes, and the Recorded Patient.","authors":"Erin Rizor","doi":"10.1097/JMQ.0000000000000302","DOIUrl":"https://doi.org/10.1097/JMQ.0000000000000302","url":null,"abstract":"","PeriodicalId":101338,"journal":{"name":"American journal of medical quality : the official journal of the American College of Medical Quality","volume":"41 3","pages":"101-102"},"PeriodicalIF":0.0,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147825456","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effective Physician-Nurse Communication: Foundation of Patient-Centered Care.","authors":"Farzana Hoque","doi":"10.1097/JMQ.0000000000000303","DOIUrl":"10.1097/JMQ.0000000000000303","url":null,"abstract":"","PeriodicalId":101338,"journal":{"name":"American journal of medical quality : the official journal of the American College of Medical Quality","volume":" ","pages":"164-166"},"PeriodicalIF":0.0,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147648236","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Gina Moon, Muhammad Karim, Victoria Corbin, Jesse Davis, Heather Smith, George Kurdgelashvili
{"title":"Reducing ED Boarding Time as the Key to Minimizing Admission Delays: A Quality Improvement Initiative.","authors":"Gina Moon, Muhammad Karim, Victoria Corbin, Jesse Davis, Heather Smith, George Kurdgelashvili","doi":"10.1097/JMQ.0000000000000294","DOIUrl":"https://doi.org/10.1097/JMQ.0000000000000294","url":null,"abstract":"","PeriodicalId":101338,"journal":{"name":"American journal of medical quality : the official journal of the American College of Medical Quality","volume":"41 3","pages":"166-167"},"PeriodicalIF":0.0,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147825565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
John Brown, Mariam Eldeib, Barbara Scherbaum, Manjot K Gill
{"title":"Quality Improvement Methods for Improving Diabetic Retinopathy Screening Rates at a Large Academic Medical Center and Affiliate Medical Group.","authors":"John Brown, Mariam Eldeib, Barbara Scherbaum, Manjot K Gill","doi":"10.1097/JMQ.0000000000000287","DOIUrl":"10.1097/JMQ.0000000000000287","url":null,"abstract":"<p><p>Diabetic eye exams are essential for the detection of diabetic retinopathy (DR); however, screening rates remain below the Healthy People 2030 target of 70%. At Northwestern Medicine, screening rates for DR were as low as 49.7%, highlighting care gaps in Chicagoland. A qualitative improvement initiative informed through Plan-Do-Study-Act cycles, root cause analysis, and data-driven decision-making was implemented. Key interventions included point-of-care retinal imaging, previsit questionnaires, practice advisory tools, clinical decision support updates, and community health worker integration. Screening rates of DR significantly increased from 49.7% to 57% within a 22-month period by improving patient access and care coordination. Same-day exam availability, seamless referrals, and targeted outreach addressed barriers to care while closing gaps effectively. This article offers interventions for elevating diabetic eye exam screening rates while sharing lessons learned and resources to adopt best practices that benefit patient outcomes and health care systems.</p>","PeriodicalId":101338,"journal":{"name":"American journal of medical quality : the official journal of the American College of Medical Quality","volume":" ","pages":"110-118"},"PeriodicalIF":0.0,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147286808","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Benjamin Fairbanks, Kaleb Kramer, Samuel Parnell, Colin Danko
{"title":"Clinical Predictors of Observation Unit Failure in Patients with Acute Heart Failure Exacerbation: A Quality Improvement Initiative.","authors":"Benjamin Fairbanks, Kaleb Kramer, Samuel Parnell, Colin Danko","doi":"10.1097/JMQ.0000000000000301","DOIUrl":"10.1097/JMQ.0000000000000301","url":null,"abstract":"","PeriodicalId":101338,"journal":{"name":"American journal of medical quality : the official journal of the American College of Medical Quality","volume":" ","pages":"170-171"},"PeriodicalIF":0.0,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147506012","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abdelrhman Refaey, Anushka Deogaonkar, Maria Elena Ruiz, Mrudula Bandaru, Marie L Borum
{"title":"Words That Heal: A Quality Improvement Intervention to Reduce Stigmatizing Language in Gastroenterology Documentation.","authors":"Abdelrhman Refaey, Anushka Deogaonkar, Maria Elena Ruiz, Mrudula Bandaru, Marie L Borum","doi":"10.1097/JMQ.0000000000000297","DOIUrl":"10.1097/JMQ.0000000000000297","url":null,"abstract":"<p><strong>Introduction: </strong>Stigmatizing language in medical documentation can erode patient trust and worsen health disparities. Gastroenterology (GI) notes often include descriptions of weight, substance use, bowel preparation, and adherence, making them prone to biased phrasing.</p><p><strong>Methods: </strong>In this retrospective quality improvement study at an urban academic center, 3417 outpatient and colonoscopy records were reviewed over 4 months (pre- and postintervention). Clinicians received a single educational session promoting evidence-based, patient-centered terminology (eg, body mass index instead of adjectival \"obesity,\" Boston Bowel Preparation Scale instead of \"poor prep,\" person-first substance use language). Frequencies of stigmatizing versus recommended terms were compared using Fisher exact test, stratified by race and gender.</p><p><strong>Results: </strong>Use of adjectival \"obesity\" declined from 5.6% to 3.6% ( P = 0.012), while body mass index documentation increased from 8.8% to 16.6% ( P < 0.001). \"Poor prep\" decreased from 51.5% to 23.2% ( P = 0.002), and Boston Bowel Preparation Scale use rose from 48.5% to 76.8% ( P = 0.001). Racial disparities improved; gender differences persisted.</p><p><strong>Discussion: </strong>A single educational session was associated with reductions in certain stigmatizing or subjective terms and increased use of objective alternatives in gastroenterology documentation, though changes varied across domains. Sustained training may further improve equity and patient-centered care.</p>","PeriodicalId":101338,"journal":{"name":"American journal of medical quality : the official journal of the American College of Medical Quality","volume":" ","pages":"103-109"},"PeriodicalIF":0.0,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147488928","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sarah Daoudi, Christina Jewell, Michael Carlozzi, Eric Harrington, Christine Williams, Susannah Quinlan, Caroline Drummond, Laurie Bergeron, Cory Gallant, Peter Zimetbaum
{"title":"Enhancing the Patient Experience in Cardiac Procedures: A Mixed-Methods Quality Improvement Study.","authors":"Sarah Daoudi, Christina Jewell, Michael Carlozzi, Eric Harrington, Christine Williams, Susannah Quinlan, Caroline Drummond, Laurie Bergeron, Cory Gallant, Peter Zimetbaum","doi":"10.1097/JMQ.0000000000000290","DOIUrl":"10.1097/JMQ.0000000000000290","url":null,"abstract":"<p><p>This pilot study in the Interventional Cardiology and Electrophysiology units at Beth Israel Deaconess Medical Center (BIDMC) identified gaps in patient experience through follow-up phone surveys. Responses were collected from 104 patients using an unvalidated survey instrument to generate hypotheses and inform future quality improvement initiatives. Findings revealed high satisfaction with pain management and procedural comfort, but persistent concerns regarding postprocedural communication and wait times, with notable differences in satisfaction between patients who underwent electrophysiology procedures versus catheterization or structural interventions. Qualitative responses were coded by 2 independent reviewers (Cohen's κ = 0.80). Key themes included physician-patient communication, perceived wait times, and family involvement in care. Findings are contextualized within the broader literature on patient experience and quality improvement in cardiac procedural settings. Building on strategies from national and international studies, evidence-informed recommendations are offered to guide improvements, including targeted enhancements in communication and scheduling.</p>","PeriodicalId":101338,"journal":{"name":"American journal of medical quality : the official journal of the American College of Medical Quality","volume":" ","pages":"119-125"},"PeriodicalIF":0.0,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147504699","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}