{"title":"Quality improvement--first-ever healthcare quality chair established at UMass.","authors":"","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":79732,"journal":{"name":"Strategies for healthcare excellence : organizational productivity, quality and effectiveness","volume":"12 12","pages":"9"},"PeriodicalIF":0.0,"publicationDate":"1999-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21598047","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Reengineering--at New York City's Mount Sinai, reengineering is a way to grow, not a special project.","authors":"D Weber","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":79732,"journal":{"name":"Strategies for healthcare excellence : organizational productivity, quality and effectiveness","volume":"12 12","pages":"1-8"},"PeriodicalIF":0.0,"publicationDate":"1999-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21598045","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Performance management--scoring on a major-league scale: BJC's five step process.","authors":"D Weber","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":79732,"journal":{"name":"Strategies for healthcare excellence : organizational productivity, quality and effectiveness","volume":"12 11","pages":"9-12"},"PeriodicalIF":0.0,"publicationDate":"1999-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21598736","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Performance management--the balanced scorecard: a framework for managing complex and rapid change.","authors":"D Weber","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":79732,"journal":{"name":"Strategies for healthcare excellence : organizational productivity, quality and effectiveness","volume":"12 11","pages":"1-7"},"PeriodicalIF":0.0,"publicationDate":"1999-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21598734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The little green best practice book.","authors":"M Lang","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":79732,"journal":{"name":"Strategies for healthcare excellence : organizational productivity, quality and effectiveness","volume":"12 10","pages":"6-12"},"PeriodicalIF":0.0,"publicationDate":"1999-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21477439","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Memorial Health System maps the route to better patient outcomes.","authors":"K Sandrick","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":79732,"journal":{"name":"Strategies for healthcare excellence : organizational productivity, quality and effectiveness","volume":"12 10","pages":"1-5"},"PeriodicalIF":0.0,"publicationDate":"1999-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21477438","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Newsletters aren't enough: best practices in internal communication lead to impressive patient satisfaction scores.","authors":"L Cunningham, M P Malone","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":79732,"journal":{"name":"Strategies for healthcare excellence : organizational productivity, quality and effectiveness","volume":"12 9","pages":"1-7"},"PeriodicalIF":0.0,"publicationDate":"1999-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21477442","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Report card paradox: ignored by the consumers for whom they are targeted, report cards spur providers to clean house.","authors":"K Southwick","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":79732,"journal":{"name":"Strategies for healthcare excellence : organizational productivity, quality and effectiveness","volume":"12 9","pages":"9-12"},"PeriodicalIF":0.0,"publicationDate":"1999-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21477444","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Sharing in the gains: employees design their own incentive compensation program.","authors":"F Lipson, B Van Heininger","doi":"","DOIUrl":"","url":null,"abstract":"","PeriodicalId":79732,"journal":{"name":"Strategies for healthcare excellence : organizational productivity, quality and effectiveness","volume":"12 8","pages":"7-12"},"PeriodicalIF":0.0,"publicationDate":"1999-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21399372","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}