Kathryn Bullen, Nicola Hall, John Sherwood, Nicola Wake, Gemma Donovan
{"title":"Prescribing error reporting in primary care: a narrative synthesis systematic review.","authors":"Kathryn Bullen, Nicola Hall, John Sherwood, Nicola Wake, Gemma Donovan","doi":"10.1136/ihj-2019-000026","DOIUrl":"https://doi.org/10.1136/ihj-2019-000026","url":null,"abstract":"<p><p>Prescribing errors can cause avoidable harm to patients. Most prescriptions originate in primary care, where medications tend to be self-administered and errors have the most potential to cause harm. Reporting prescribing errors can identify trends and reduce the risk of the reoccurrence of incidents; however, under-reporting is common. The organisation of care and the movement of prescriptions from general practice to community pharmacy may create difficulties for professionals to effectively report errors. This review aims specifically to identify primary research studies that examine barriers and facilitators to prescription error reporting across primary care. A systematic research of the literature was completed in July 2019. Four databases (PubMed/Medline, Cochrane, CINAHL and Web of Science) were searched for relevant studies. No date or language limits were applied. Eligible studies were critically appraised using the Mixed Methods Appraisal Tool, and data were descriptively and narratively synthesised. Ten articles were included in the final analysis. Seven studies considered prescription errors and error reporting within general practice and three within a community pharmacy setting. Findings from the included studies are presented across five themes, including definition of an error, prescribing error reporting culture, reporting processes, communication and capacity. Healthcare professionals appreciate the value of prescription error reporting, but there are key barriers to implementation, including time, fear of reprisal and organisation separation within primary care.</p>","PeriodicalId":73393,"journal":{"name":"Integrated healthcare journal","volume":"2 1","pages":"e000026"},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1136/ihj-2019-000026","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9871936","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Colette Hawkins, Margaret Kirby, Hazel Genn, Helen Close
{"title":"Legal needs of adults with life-limiting illness: what are they and how are they managed? A qualitative multiagency stakeholder exercise.","authors":"Colette Hawkins, Margaret Kirby, Hazel Genn, Helen Close","doi":"10.1136/ihj-2019-000029","DOIUrl":"https://doi.org/10.1136/ihj-2019-000029","url":null,"abstract":"<p><strong>Objective: </strong>Little is known about legal needs in the context of life-limiting illness, particularly the need for advice concerning legal arrangements, rights and entitlements. This UK-based multiagency stakeholder engagement exercise scoped legal needs associated with life-limiting illness and identified support structures, gaps and opportunities for practice improvement.</p><p><strong>Method and analysis: </strong>Snowball sampling generated a stakeholder group from a wide range of regional and national organisations involved in care of people with life-limiting illness, spanning health, social care, legal support, advice, charities, prison services as well as patient and carer representatives. A coproduced survey of three open questions generated qualitative data, interpreted by thematic analysis.</p><p><strong>Results: </strong>Stakeholders reported a broad spectrum of problems and needs raising legal issues, with no consistency of definition. A classification is proposed, identifying matters concerning rights and entitlements of patients/carers in day-to-day life and decisions around care, both immediate and in the future, as well as professional responsibilities in delivering personalised care. The support structures identified were predominantly online literature, although there was some availability of remote and face-to-face services. Limited awareness of the issues, variable service configuration, fragmentation of care and inequitable access were identified as barriers to support. Stakeholders recognised the need for education and closer multiagency working.</p><p><strong>Conclusions: </strong>'Legal needs' incorporate wide-ranging issues, but there is inconsistency in perceptions among stakeholders. Practice is variable, risking unmet need. Opportunities for improvement include more formal integration of social welfare legal services in the health context, generating clearer pathways for assessment and management.</p>","PeriodicalId":73393,"journal":{"name":"Integrated healthcare journal","volume":"2 1","pages":"e000029"},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1136/ihj-2019-000029","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"10174874","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hyun Jung Song, Sarah Dennis, Jean-Frédéric Levesque, Mark Harris
{"title":"How to implement patient experience surveys and use their findings for service improvement: a qualitative expert consultation study in Australian general practice.","authors":"Hyun Jung Song, Sarah Dennis, Jean-Frédéric Levesque, Mark Harris","doi":"10.1136/ihj-2019-000033","DOIUrl":"https://doi.org/10.1136/ihj-2019-000033","url":null,"abstract":"<p><strong>Objective: </strong>To identify barriers (patient, provider, practice and system levels) to consider when implementing patient experience surveys in Australian general practice and enablers of their systematic use to inform service improvement in clinical practice as well as the broader health system.</p><p><strong>Methods and analysis: </strong>An expert consultation and qualitative content analysis of cross-sectional, open-text survey data. Data were collected from key international and Australian experts in the areas of measurement and quality improvement in general practice.</p><p><strong>Results: </strong>Responses from 20 participants from six countries were included in the study. Participants discussed the importance of ensuring value and relevance of surveys to stakeholders. Lack of resources, IT infrastructure, capacity building and sustained funding were identified as barriers to implementing surveys. Participants discussed the importance of clearly defining and communicating the purpose of surveys and agreed on the value of using patient experience to inform reflective, team-based learning at the practice level. Opinions differed on the use of patient experience data at the system level, with some questioning its utility or fairness for external performance reporting. Others recommended the aggregation and reporting of these data under certain conditions, including for the purpose of triangulation with other quality and outcome data. The study identified an evidence gap in the assessment and interpretation of patient experience data at the practice and system levels, including the analysis and contextualisation of survey findings at the system level.</p><p><strong>Conclusion: </strong>Patient experience surveys have potential for guiding practice level quality improvement, but many barriers to their implementation remain. There is need for greater research and policy efforts to understand how this information can be used at the system level for improving Australian general practice.</p>","PeriodicalId":73393,"journal":{"name":"Integrated healthcare journal","volume":"2 1","pages":"e000033"},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1136/ihj-2019-000033","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9817958","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Should clinical services for children with possible ADHD, autism or related conditions be delivered in an integrated neurodevelopmental pathway?","authors":"Ian Male, William Farr, Venkat Reddy","doi":"10.1136/ihj-2019-000037","DOIUrl":"https://doi.org/10.1136/ihj-2019-000037","url":null,"abstract":"Recent increases in the numbers of children diagnosed with autism spectrum disorder (autism)[1 2][1] have led to growing demand on clinical services, with evidence of long waiting times for diagnostic assessment.[3 4][2] In response, the National Health Service (NHS) Long Term Plan[3][2] expresses","PeriodicalId":73393,"journal":{"name":"Integrated healthcare journal","volume":"2 1","pages":"e000037"},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1136/ihj-2019-000037","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9871934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mohamed Ahmed Syed, Hanan Al Mujalli, Catherine Maria Kiely, Hamda Abdulla A/Qotba
{"title":"Development of a model to deliver primary health care in Qatar.","authors":"Mohamed Ahmed Syed, Hanan Al Mujalli, Catherine Maria Kiely, Hamda Abdulla A/Qotba","doi":"10.1136/ihj-2020-000040","DOIUrl":"https://doi.org/10.1136/ihj-2020-000040","url":null,"abstract":"<p><strong>Background: </strong>Healthcare providers around the world are seeking to manage the rising burden of chronic conditions against a backdrop of both growing and ageing populations as well as greater expectations of health services. This paper describes the development of an integrated primary care model 'the family medicine model (FMM)' to deliver primary healthcare in Qatar to better address some of the healthcare challenges faced.</p><p><strong>Methods: </strong>A developmental approach was adopted in defining an FMM for Qatar that could potentially address health needs of its population, while acknowledging local context and addressing complexities. A literature review was undertaken followed by field visits and setting up of a working group in order to identify, develop and adapt a model suitable for delivery of primary care in Qatar.</p><p><strong>Results: </strong>Key principles of the proposed model and its component were defined. Components included primary care workforce and practice-based teams, service provision and practice-based services, health information and technology, access to care and information, care management, care coordination, practice management and quality and safety.</p><p><strong>Conclusions: </strong>The proposed model is an innovative approach which utilises and integrates these components to deliver holistic primary care. It is anticipated that its introduction will help redesign and integrate the way primary healthcare is delivered to the population of Qatar in helping patients manage their own health and reduce the numbers that need to be admitted to secondary care, improving patients' independence and well-being as well as dramatically reducing the cost to the overall health system.</p>","PeriodicalId":73393,"journal":{"name":"Integrated healthcare journal","volume":"2 1","pages":"e000040"},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1136/ihj-2020-000040","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9871933","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Health communication research in the Arab world: A bibliometric analysis.","authors":"Nour Mheidly, Jawad Fares","doi":"10.1136/ihj-2019-000011","DOIUrl":"https://doi.org/10.1136/ihj-2019-000011","url":null,"abstract":"<p><strong>Objective: </strong>Health communication is a novel field in the Arab world. This study aimed to describe and characterise health communication research activity in the region.</p><p><strong>Methods and analysis: </strong>The PubMed database was used to search for publications related to health communication from Arab states. Publications were classified according to country of origin, without limiting for date. Research activity and output were examined with respect to population and the gross domestic product (GDP) of each Arab state.</p><p><strong>Results: </strong>A total of 66 contributions related to health communication came from the Arab countries, with the first paper published from Lebanon in 2004. Health communication-related publications constituted 0.03% of the total biomedical research contributions published by the Arab world since 2004 and 1% of the world's health communication literature. Number of health communication contributions ranged between 0 and 12, with Lebanon producing the most output. Qatar ranked first with respect to contributions per population, whereas Lebanon ranked first with respect to contributions per GDP. Algeria, Comoros, Djibouti, Iraq, Kuwait, Libya, Mauritania, Somalia, Sudan and Yemen had nil health communication publications.</p><p><strong>Conclusion: </strong>Recognising the barriers facing the health communication field and addressing them carefully are vital in the plan to better the Arab world's output and contribution in the field.</p>","PeriodicalId":73393,"journal":{"name":"Integrated healthcare journal","volume":"2 1","pages":"e000011"},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1136/ihj-2019-000011","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9871930","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Integrated healthcare: the past, present and future.","authors":"Paresh Dawda","doi":"10.1136/ihj-2019-000001","DOIUrl":"https://doi.org/10.1136/ihj-2019-000001","url":null,"abstract":"Integrated healthcare, an international buzz word, is not a new phenomenon or concept. For spectators of the health system, integrated care activity is very apparent across the developed nations, reflected in the exponential growth of scholarly interest in the subject over the last 20 years. For","PeriodicalId":73393,"journal":{"name":"Integrated healthcare journal","volume":"1 1","pages":"e000001"},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1136/ihj-2019-000001","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9814586","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}