{"title":"Digital transformation research: A bird's eye image of core knowledge and global trends","authors":"Mojtaba Talafidaryani, Mohammad Asarian","doi":"10.1016/j.dim.2023.100061","DOIUrl":"10.1016/j.dim.2023.100061","url":null,"abstract":"<div><p>Digital transformation has recently introduced itself as a groundbreaking phenomenon with profound impacts on societies, industries, businesses, and even individuals. Accordingly, several studies have attempted to give a literature review or analysis of digital transformation research during the last few years. However, most of them are domain-specific studies based on small data samples or subjective review methods, so we lack a general and robust understanding of the landscape of this field of research across different disciplines and domains. Taking a step toward filling this gap, the current study aims to shape an overall and reliable picture of the research realm on digital transformation. To the aim, a computational method namely topic modeling was applied to two big texts, one of which includes all digital transformation-related publications that were indexed in well-known Scopus and Web of Science databases (8639 documents), and the other one only contains studies that were published by high-quality JCR journals (1264 documents). As a result, 20 and 13 topics were respectively introduced as the underlying themes of the global trends and core knowledge in digital transformation research along with their temporal evolutionary paths throughout the recent years. Also, by comparing these two groups of topics, it was known that there are nine developing trends in this field of research that require more attention and advancements to establish themselves as the core knowledge of the field. Complementing the contributions of previous domain-specific or subjective reviews on digital transformation, this study tries to favor a better understanding of this scholarship through multidisciplinary and multidimensional analyses of digital transformation-related publications by using the topic modeling approach.</p></div>","PeriodicalId":72769,"journal":{"name":"Data and information management","volume":"8 2","pages":"Article 100061"},"PeriodicalIF":0.0,"publicationDate":"2023-12-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2543925123000359/pdfft?md5=b0b1f8f581997657382131b14b616a5d&pid=1-s2.0-S2543925123000359-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138624705","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An empirical study on user experience evaluation of VR interface in digital museums","authors":"Xi Pei , Shiting Fu , Tingting Jiang","doi":"10.1016/j.dim.2023.100057","DOIUrl":"10.1016/j.dim.2023.100057","url":null,"abstract":"<div><p>Virtual reality (VR) has been increasingly introduced to digital museums to enable more immersive experiences. However, there is a lack of comprehensive evaluation for user experience in VR-based digital museums. A comprehensive framework for evaluating user experience of VR interfaces in digital museums was created. Based on this framework, the study conducted an experiment to investigate learning effectiveness in VR-based digital museums and compared user experience on desktop and mobile devices. A total of 45 participants were recruited. They were asked to visit a digital museum on either a desktop or a mobile device. After they completed their visit, they took a recognition test and a recall test to measure their effectiveness of learning. Their user experience was evaluated using a new scale, followed by an open-ended interview to collect their opinions and feedback. It was found that introducing VR to the digital museum helped increase users’ effectiveness of learning. Significant differences existed between the desktop and mobile VR interfaces in user experience. It means that previous research findings cannot be directly applied to the user experience of digital museums on mobile. These empirical evidences also suggest that the established framework is effective for evaluating the user experience in VR-based digital museums.</p></div>","PeriodicalId":72769,"journal":{"name":"Data and information management","volume":"7 4","pages":"Article 100057"},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2543925123000311/pdfft?md5=629b4d2d8bdcec79367c27468b7e0481&pid=1-s2.0-S2543925123000311-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135714334","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Explaining the linkage between antecedents’ factors of adopting online classes and perceived learning outcome using extended UTAUT model","authors":"Sumanjeet Singh , Vimal Kumar , Minakshi Paliwal , Shashank Vikram Pratap Singh , Seema Mahlawat","doi":"10.1016/j.dim.2023.100052","DOIUrl":"10.1016/j.dim.2023.100052","url":null,"abstract":"<div><p>The success of rolling out online courses depends on users adopting this technology and understanding the fundamental difficulties confronting the existing online education delivery system. This research delves into the causes and effects of how well students adjust to using an online learning environment. The study also investigates whether gender categories of respondents moderates the relationship between adaption of online classes and perceived learning outcome. Using Smart PLS and SEM the results of a survey taken of 531 Indian students show that students' adaptability to online classrooms has a major impact on the knowledge they gain from these courses, with a slight moderating effect of respondents' gender on the knowledge they gain. The majority of respondents have a positive outlook on taking classes online. However, they also recognize that the digital divide is a significant barrier to their education. The findings are expected to be helpful in increasing awareness and facilitating quicker, more informed decision making by those responsible for shaping educational policy, curriculum, and technology.</p></div>","PeriodicalId":72769,"journal":{"name":"Data and information management","volume":"7 4","pages":"Article 100052"},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2543925123000268/pdfft?md5=b4a5bcbd23e7c9ff40aa65d73d332fd8&pid=1-s2.0-S2543925123000268-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135706842","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Consumer complaints of consumer financial protection bureau via two-stage residual one-dimensional convolutional neural network (TSR1DCNN)","authors":"David Opeoluwa Oyewola , Temidayo Oluwatosin Omotehinwa , Emmanuel Gbenga Dada","doi":"10.1016/j.dim.2023.100046","DOIUrl":"10.1016/j.dim.2023.100046","url":null,"abstract":"<div><p>The Consumer Financial Protection Bureau (CFPB) is a government body responsible for safeguarding consumers from financial fraud and abuse. Managing customer complaints is one of the key tasks undertaken by the CFPB. However, the sheer volume of complaints received can overwhelm the bureau's resources, hindering prompt and efficient resolution. To address this challenge, we propose a novel approach called the Two-Stage Residual One-Dimensional Convolutional Neural Network (TSR1DCNN) to optimize the processing of consumer complaints at the CFPB. In this study, we conducted comprehensive experiments, including Ablation Experiment 1 (AE1) and Ablation Experiment 2 (AE2), to evaluate the effectiveness of our proposed TSR1DCNN model. AE1 involved removing the first Conv1D layer, while AE2 removed the Batch Normalization layer. These experiments allowed us to assess the impact of removing specific components on the overall performance of the model. Furthermore, we compared our TSR1DCNN model with other popular deep learning architectures, including 1DCNN, LSTM, and BLSTM, to provide a comprehensive analysis of our proposed approach. Using a dataset of 555,957 consumer complaints received by the CFPB, we trained and tested the TSR1DCNN model, as well as the ablated versions in AE1 and AE2, alongside the 1DCNN, LSTM, and BLSTM models. The results showed that the TSR1DCNN model achieved an impressive accuracy of 78.07% on the training set and 76.53% on the test set. In comparison, AE1 achieved an accuracy of 69.63% with a loss of 1.1207, while AE2 achieved an accuracy of 71.00% with a loss of 1.0583. The performance of the TSR1DCNN model outperformed the other deep learning architectures, including 1DCNN, LSTM, and BLSTM, indicating its superiority in handling consumer complaints effectively. These results demonstrate the superiority of the TSR1DCNN model over the ablated versions in AE1 and AE2, as well as its superiority over other commonly used deep learning architectures. By incorporating advanced neural network architectures such as 1DCNN, LSTM, and BLSTM, and considering the specific modules where our proposed method operates, we provide a promising solution for enhancing the efficiency and effectiveness of complaint-handling processes in organizations facing a large volume of complaints, such as the CFPB.</p></div>","PeriodicalId":72769,"journal":{"name":"Data and information management","volume":"7 4","pages":"Article 100046"},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2543925123000207/pdfft?md5=cdbdbb2c71d3a00312df6c71a9a0c869&pid=1-s2.0-S2543925123000207-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46096611","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ahsan Waqar, Idris Othman, Nasir Shafiq, Abdul Mateen Khan
{"title":"Integration of passive RFID for small-scale construction project management","authors":"Ahsan Waqar, Idris Othman, Nasir Shafiq, Abdul Mateen Khan","doi":"10.1016/j.dim.2023.100055","DOIUrl":"https://doi.org/10.1016/j.dim.2023.100055","url":null,"abstract":"<div><p>Passive radio frequency identification (<em>P</em>-RFID) is discussed previously for its sustainable usefulness in the construction industry. The subject of this research is the barriers to the implementation of passive radio frequency identification (<em>P</em>-RFID) technology for the digital transformation of small construction projects, and the interrelationships among these barriers. This study emphasizes notably smaller building projects. Considering technological, cultural, privacy, interest, volatility, and resource constraints that must be overcome to encourage the implementation of <em>P</em>-RFID in the construction business. A PLS-SEM analysis is also provided, showing how much technological, cultural, and privacy hurdles affect the <em>P</em>-RFID rollout. Most severely inhibiting adoption are technical obstacles, cultural ones, and privacy concerns. Findings stress the need of construction firms to adopt new technology to speed up project completion and keep up with rising demand. The use of <em>P</em>-RFID technology may improve the efficiency of project delivery processes and reduce the number of failed projects. Additionally, the research highlights the value of privacy as well as the need of making its protection a key priority in the development of <em>P</em>-RFID technology. According to the findings of the research, one of the most important things that has to be done in order to increase the usage of <em>P</em>-RFID in low-volume sustainable construction projects in Malaysia is to remove the barriers that prevent people from being interested in it.</p></div>","PeriodicalId":72769,"journal":{"name":"Data and information management","volume":"7 4","pages":"Article 100055"},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2543925123000293/pdfft?md5=735dab16c79b52769ab691f86c10de66&pid=1-s2.0-S2543925123000293-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138501157","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Evaluation of the discourse power in Chinese academic journals: A multi-fusion perspective","authors":"Xu Wang","doi":"10.1016/j.dim.2022.100026","DOIUrl":"10.1016/j.dim.2022.100026","url":null,"abstract":"<div><p>Under the environment of open science, the transformation of scientific exchange and research paradigms urgently needs diversified and open scientific evaluation. This study aims to advance the construction of academic journals, reform the quantitative evaluation mechanism, and provide references for promoting the international discourse power of Chinese academic journals. It also aims to enrich and improve the indicator system and evaluation theory of the discourse power of academic journals with Chinese characteristics. Firstly, this paper analyzes the fundamental concerns of the discourse power evaluation of academic journals, drawing on the theory of evaluation science, discourse power theory, and communication theory. According to the characteristics and connotation of the evaluation indicators, the definition and formation process of academic journals' discourse power, this paper constructed. the evaluation indicator system. Secondly, this paper obtained 163,628 international citations and 211,150 domestic citations, and 111,496 altmetrics indicators data for 29,203 published papers from 238 Chinese English-language journals. Meanwhile, 12 scientometrics indicators and 14 altmetrics indicators are selected. Thirdly, descriptive statistical analysis and an overview indexed by international databases are carried out at the macro level. Then, correlation analysis, factor analysis, entropy weight method and TOPSIS method are adopted to evaluate and analyze the discourse influence and discourse leading in Chinese English-language journals by integrating scientometrics and altmetrics indicators. Finally, Two-dimensional and four quadrant method is used to evaluate academic journals' discourse power. At the same time, this paper compares and verifies the reliability of the evaluation results. The findings demonstrate that the research on the academic journals' discourse power evaluation based on the theory, method and application logic is practical, comprehensive and reliable. This paper also puts forward the countermeasures to enhance the discourse power of Chinese academic journals.</p></div>","PeriodicalId":72769,"journal":{"name":"Data and information management","volume":"7 4","pages":"Article 100026"},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2543925122001243/pdfft?md5=9ed92535748f368fa749bad6dd99b3fc&pid=1-s2.0-S2543925122001243-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46122700","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"How online reviews affect purchase intention: A meta-analysis across contextual and cultural factors","authors":"Keda Qiu , Liyi Zhang","doi":"10.1016/j.dim.2023.100058","DOIUrl":"10.1016/j.dim.2023.100058","url":null,"abstract":"<div><p>The proliferation of online reviews has provoked a substantial deal of academic research, providing proof of online reviews’ influence on purchase intention in consumer behavior. However, the current empirical research often yields inconsistent and inconclusive results. In order to bridge the gap in our understanding of the relationship between purchase intention and its determinants, a meta-analysis of 156 studies with 214 effect sizes and 69,006 observations was conducted. Additionally, two new factors - review content type and review format - were included in the study. The results showed that all antecedents significantly affect purchase intention, with review valence showing the most potent effect (r = 0.563). Furthermore, individualism, product type, and four study characteristics are important moderating factors. In conclusion, this study provides more reliable generalizations, and its findings are beneficial to scholars, managers, retailers, and website owners, for example, to help set the agenda for future research efforts and to provide practical guidance that could boost marketing activities.</p></div>","PeriodicalId":72769,"journal":{"name":"Data and information management","volume":"8 2","pages":"Article 100058"},"PeriodicalIF":0.0,"publicationDate":"2023-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2543925123000323/pdfft?md5=c6e803b5e7f39fe5971c84b050cfd59f&pid=1-s2.0-S2543925123000323-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139301330","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Investigating factors influencing trust in C2C e-commerce environments: A systematic literature review","authors":"Thembekile O. Mayayise","doi":"10.1016/j.dim.2023.100056","DOIUrl":"10.1016/j.dim.2023.100056","url":null,"abstract":"<div><p>The continued growth of e-commerce has seen several studies focusing on the business-to-consumer (B2C) e-commerce market, while research on the consumer-to-consumer (C2C) market is relatively limited. C2C e-commerce has also experienced significant growth in the last few years, specifically in the second-hand goods market. Consequently, trust remains a key determinant of e-commerce adoption; hence, understanding the elements that impact trust in the C2C market remains important.</p><p>This research aims to uncover factors influencing trust in the C2C e-commerce market and identify areas for future research. A literature review from five databases, focusing on peer-reviewed articles and empirical studies from 2013 to 2023 was conducted. The PRISMA flow diagram guided the process. A defined search criteria initially yielded 382 articles, but after thorough analysis, only 44 were suitable for synthesis and reporting.</p><p>The Mendeley referencing tool and MS Excel were instrumental in facilitating the analysis. The findings uncovered a persistent shortage of empirical studies within the realm of C2C e-commerce, particularly in the context of trust. The identified factors were categorised into those affecting buyers and sellers. Various elements, including seller reputation, product reviews, pricing, and the presence of profile photos, emerged as notable influencers on the buyer's side. On the other hand, aspects like structural assurance and website quality played a significant role in influencing trust in the platform from the buyer's perspective. Future C2C e-commerce research should diversify methods, contexts, and factors, like culture and reviews. The study's identified factors can guide researchers and aid practitioners in enhancing trust and C2C adoption.</p></div>","PeriodicalId":72769,"journal":{"name":"Data and information management","volume":"8 1","pages":"Article 100056"},"PeriodicalIF":0.0,"publicationDate":"2023-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S254392512300030X/pdfft?md5=04857d31f18dfb18fb81a5569f96403a&pid=1-s2.0-S254392512300030X-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135765148","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Digital platform ecosystem governance of private companies: Building blocks and a research agenda based on a multidisciplinary, systematic literature review","authors":"Carolina Costabile","doi":"10.1016/j.dim.2023.100053","DOIUrl":"10.1016/j.dim.2023.100053","url":null,"abstract":"<div><p>Digital platform ecosystem governance refers to a platform owner's decisions and mechanisms that seek to influence complementors and users to build and sustain an ecosystem. The relevance of digital platform ecosystem governance is broadly acknowledged by researchers. However, the extant body of research is fragmented, and varied terminologies are employed, leading to challenges in identifying and recognizing results across different fields. This article provides a multidisciplinary and systematic literature review with the aim of consolidating knowledge on this important topic. Based on an analysis of 103 journal articles and conference papers, this review synthesizes the literature into a conceptual model with five building blocks of platform ecosystem governance. The model aims to create a robust foundation for researchers approaching the topic for the first time and conducting subsequent research. The conceptual model also offers practical guidance for governing ecosystems in a structured manner. Finally, this article provides a research agenda with five areas for future investigation.</p></div>","PeriodicalId":72769,"journal":{"name":"Data and information management","volume":"8 1","pages":"Article 100053"},"PeriodicalIF":0.0,"publicationDate":"2023-10-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S254392512300027X/pdfft?md5=c9436a2ed3dc430ac4539bafa7a7b66a&pid=1-s2.0-S254392512300027X-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135707813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Rajan Kumar V K, Juhani Ukko, Tero Rantala, Minna Saunila
{"title":"The value of novel technologies in context to performance measurement and management: A systematic review and future research directions","authors":"Rajan Kumar V K, Juhani Ukko, Tero Rantala, Minna Saunila","doi":"10.1016/j.dim.2023.100054","DOIUrl":"10.1016/j.dim.2023.100054","url":null,"abstract":"<div><p>The purpose of this paper is to systematically review research related to the value of new technologies in the context of performance measurement and management. The review synthesizes findings from previous studies to provide a comprehensive understanding of the current state-of-the-art of various novel technologies and how they assist performance measurement and management across various industries. Scopus was selected as the main electronic database for this study. As a principal result, we found that research related to the value of novel technologies in the context of performance measurement and management is formed around six research streams: automation techniques, predictive analytics, real-time data collection, visualization, collaboration tools, and blockchain technology. As a conclusion, the research presents that novel technologies can be used to track and monitor performance, automate processes, and streamline operations. The findings of this review will bring more coherent value to the current state of the literature and contribute to a diverse body of knowledge.</p></div>","PeriodicalId":72769,"journal":{"name":"Data and information management","volume":"8 1","pages":"Article 100054"},"PeriodicalIF":0.0,"publicationDate":"2023-10-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2543925123000281/pdfft?md5=7e62874f601b361f891ace013c995f84&pid=1-s2.0-S2543925123000281-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135661839","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}