Digital Policy Regulation and Governance最新文献

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Cryptocurrency adoption and continuance intention among Indians: moderating role of perceived government control 印度人对加密货币的采用和延续意愿:感知政府控制的调节作用
IF 1.8
Digital Policy Regulation and Governance Pub Date : 2023-03-14 DOI: 10.1108/dprg-09-2022-0108
D. Kala, D. Chaubey
{"title":"Cryptocurrency adoption and continuance intention among Indians: moderating role of perceived government control","authors":"D. Kala, D. Chaubey","doi":"10.1108/dprg-09-2022-0108","DOIUrl":"https://doi.org/10.1108/dprg-09-2022-0108","url":null,"abstract":"\u0000Purpose\u0000This study aims to investigate the influence of perceived government control (PGC) on cryptocurrency adoption and continuance intention among Indians through an integrated model of the extended Unified Theory of Acceptance and Use of Technology (UTAUT) with the Information System Success Model (ISSM).\u0000\u0000\u0000Design/methodology/approach\u0000This study examined the items of cryptocurrency adoption, continuance intention and PGC adopted from the information systems and cryptocurrency literature. The survey was administered to 391 Indians through an online questionnaire. Partial least squares structural equation modeling was used to analyze data.\u0000\u0000\u0000Findings\u0000Results have shown that social influence, effort expectancy and perceived trust are the major drivers for cryptocurrency adoption. All paths leading to cryptocurrency adoption were found to be significant in the hypothesized directions. The study also found that PGC moderates the relationship between adoption and continuance intention.\u0000\u0000\u0000Originality/value\u0000This study advances existing literature by empirically verifying the integrated UTAUT and ISSM in the context of cryptocurrency adoption for investment purposes. The findings offer crypto-developers and crypto-exchange insight into how adoption is diffusing in emerging markets. The findings provide policymakers with meaningful insights into the role of government regulations in cryptocurrency continuance intention.\u0000","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"74 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86337005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Arab authorities use digital surveillance to control press freedom: journalists’ perceptions 阿拉伯当局使用数字监控来控制新闻自由:记者的看法
IF 1.8
Digital Policy Regulation and Governance Pub Date : 2023-03-07 DOI: 10.1108/dprg-05-2021-0071
M. Alashry
{"title":"Arab authorities use digital surveillance to control press freedom: journalists’ perceptions","authors":"M. Alashry","doi":"10.1108/dprg-05-2021-0071","DOIUrl":"https://doi.org/10.1108/dprg-05-2021-0071","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to investigate the extent of digital surveillance by Arab authorities, which face risks and threats of surveillance, and how journalists seek to press freedom by using tools and techniques to communicate securely.\u0000\u0000\u0000Design/methodology/approach\u0000The study used focus group discussions with 14 journalists from Syria, Saudi Arabia, Libya, Yemen, Oman, Jordan and Egypt. While in Egypt, questionnaires were distributed to 199 journalists from both independent and semi-governmental outlets to investigate how Egyptian journalists interpret the new data protection law and its implications for press freedom.\u0000\u0000\u0000Findings\u0000The study indicated that journalists from these countries revealed severe censorship by their respective governments, an element inconsistent with the Arab Constitution. The recommendation of the study encourages media organisations to play a more active role in setting policies that make it easier for journalists to adopt and use digital security tools, while Egyptian journalists see the law as a barrier to media independence because it allows the government to exercise greater information control through digital policy and imposes regulatory rules on journalists.\u0000\u0000\u0000Practical implications\u0000The study identifies practical and theoretical issues in Arab legislation and may reveal practices of interest to scientists researching the balance between data protection, the right of access to information and media research as an example of contemporary government indirect or “soft” censorship methods.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this paper is one of the first research contributions to analyse the relationships between Arab authoritarians who used surveillance to restrict freedom of the press after the Arab Spring revolutions of 2011 to keep themselves in power as long as they could. In addition, Egypt's use of surveillance under new laws allowed the regimes to install software on the journalists’ phones that enabled them to read the files and emails and track their locations; accordingly, journalists can be targeted by the cyberattack and can be arrested.\u0000","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"31 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90790222","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Creating public value with municipal Wi-Fi networks: a bottom-up methodology 用市政Wi-Fi网络创造公共价值:自下而上的方法
IF 1.8
Digital Policy Regulation and Governance Pub Date : 2023-02-17 DOI: 10.1108/dprg-12-2019-0107
Jenneke van den Velden, B. Sadowski
{"title":"Creating public value with municipal Wi-Fi networks: a bottom-up methodology","authors":"Jenneke van den Velden, B. Sadowski","doi":"10.1108/dprg-12-2019-0107","DOIUrl":"https://doi.org/10.1108/dprg-12-2019-0107","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is evaluate the public value of municipal Wi-Fi networks by examining their costs and benefits. Increasing attention has been focused on the digital divide, i.e. inequalities in digital access, use and benefits, to a lesser extent on technologies providing opportunities to overcome these inequalities. Different theoretical traditions have approached the problem of the digital divide, this research represents a synthesis by combining a bottom-up approach to calculating the benefits of municipal Wi-Fi networks with an in-depth analysis of the digital divide in Europe.\u0000\u0000\u0000Design/methodology/approach\u0000After a systematic literature review, the paper uses a bottom-up methodology to evaluate the public value of a municipal Wi-Fi network by quantifying its potential benefits and costs. In addition, it includes different types of users based on the access opportunities available to them. It develops different scenarios for these users depending on the connection alternatives and the digital skills available across European countries.\u0000\u0000\u0000Findings\u0000By using data from the euro-28, the paper shows that, in general, the private value of a municipal Wi-Fi network is negative, the public value is positive. However, a greater public value is depending on the extent to which the benefits can be attributed to expectations about the arrival and usage of e-government services.\u0000\u0000\u0000Research limitations/implications\u0000Based on the quantitative analysis, the authors suggest that municipal Wi-Fi networks can provide the potential to bridge the digital divide. To generate public value, these networks have to be driven by a strong need for e-government services.\u0000\u0000\u0000Practical implications\u0000However, important factors in the adoption of these services are related to digital skills available in the particular region.\u0000\u0000\u0000Social implications\u0000In addition, public investment is required to stimulate the growth of broadband infrastructure in a complementary manner to enable public wireless networks.\u0000\u0000\u0000Originality/value\u0000The paper combines new insights into the cost calculations of municipal Wi-Fi networks with socioeconomic data on digital skills to examine different types of users.\u0000","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"16 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81401610","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Crossroad of intellectual property rights of technology innovators and human rights: a systematic literature review 技术创新者知识产权与人权的十字路口:系统文献综述
IF 1.8
Digital Policy Regulation and Governance Pub Date : 2023-02-15 DOI: 10.1108/dprg-08-2022-0099
P. Gupta, Simran Wadhwa, S. Chauhan
{"title":"Crossroad of intellectual property rights of technology innovators and human rights: a systematic literature review","authors":"P. Gupta, Simran Wadhwa, S. Chauhan","doi":"10.1108/dprg-08-2022-0099","DOIUrl":"https://doi.org/10.1108/dprg-08-2022-0099","url":null,"abstract":"\u0000Purpose\u0000This paper aims to analyze the scholarly approach to examine the issues at the intersection of intellectual property rights (IPRs) and human rights (HRs) and ways to address, to examine broad categories of approaches used by the scholars in examining this conflict, their justification and to provide concrete directions for HRs framework of intellectual property.\u0000\u0000\u0000Design/methodology/approach\u0000The study conducted systematic literature review of 94 research articles published between 1996 and 2021, focusing on cross roads between IPRs and HRs.\u0000\u0000\u0000Findings\u0000The in-depth content analysis of 94 published research papers revealed the polarization of scholarly opinion on the HRs perspective of IPRs.\u0000\u0000\u0000Originality/value\u0000Very limited efforts were made in past to synthesize and organize scholarly research on the conflict between IPRs and HRs covering the right to education, to access information, to food, etc. besides the right to health care. This study synthesized and analyzed the scholarly research on the crossroad between IPRs and HRs, revealed critical conflict areas and collated the justifications of opposing approaches to provide inputs to international organizations, policymakers and governments for the enforcement of IPRs from the perspective of HRs.\u0000","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"27 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-02-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72793321","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The 5G C-band auctions across Europe: an assessment 欧洲5G c波段拍卖:评估
IF 1.8
Digital Policy Regulation and Governance Pub Date : 2023-02-10 DOI: 10.1108/dprg-08-2022-0090
P. Curwen, J. Whalley
{"title":"The 5G C-band auctions across Europe: an assessment","authors":"P. Curwen, J. Whalley","doi":"10.1108/dprg-08-2022-0090","DOIUrl":"https://doi.org/10.1108/dprg-08-2022-0090","url":null,"abstract":"\u0000Purpose\u0000This study aims to investigate how the licensing of 3.6 GHz (C-band) spectrum has progressed throughout Europe.\u0000\u0000\u0000Design/methodology/approach\u0000Original databases have been created by the authors covering every aspect of the C-band auctions in Europe, and these have been subjected to analysis to draw out the key themes.\u0000\u0000\u0000Findings\u0000Although there have been delays in licensing the C-band, the process is now largely complete and the first launches have taken place. However, there has been considerable diversity in the rules underpinning the licenses and considerable differences in the amounts raised measured in $/MHz/pop.\u0000\u0000\u0000Research limitations/implications\u0000It is difficult to make comparisons across a substantial sample of disparate countries because of the need to compare on a like-for-like basis – an issue that is generally glossed over in the literature. This has been addressed in this paper but some issues inevitably remain unresolved.\u0000\u0000\u0000Practical implications\u0000The development of 5G is highly contingent on the use of the C-band not just in Europe but elsewhere in the world where less-developed countries can learn from the European experience.\u0000\u0000\u0000Originality/value\u0000While the subject matter has received attention elsewhere, this represents the most up-to-date version with the largest sample of European countries.\u0000","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"29 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81213962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Ethical governance model for the data economy ecosystems 数据经济生态系统的伦理治理模式
IF 1.8
Digital Policy Regulation and Governance Pub Date : 2023-02-10 DOI: 10.1108/dprg-01-2022-0005
J. Koskinen, Sari Knaapi-Junnila, Ari Helin, Minna M. Rantanen, S. Hyrynsalmi
{"title":"Ethical governance model for the data economy ecosystems","authors":"J. Koskinen, Sari Knaapi-Junnila, Ari Helin, Minna M. Rantanen, S. Hyrynsalmi","doi":"10.1108/dprg-01-2022-0005","DOIUrl":"https://doi.org/10.1108/dprg-01-2022-0005","url":null,"abstract":"\u0000Purpose\u0000Data economy is a recent phenomenon, raised by digital transformation and platformisation, which has enabled the concentration of data that can be used in economic purposes. However, there is a lack of clear procedures and ethical rules on how data economy ecosystems are governed. As a response to the current situation, there has been criticism and demands for the governance of data use to prevent unethical consequences that have already manifested. Thus, ethical governance of the data economy ecosystems is needed. The purpose of this paper is to introduce a new ethical governance model for data economy ecosystems. The proposed model offers a more balanced solution for the current situation where a few global large-scale enterprises dominate the data market and may use oligopolistic power over other stakeholders.\u0000\u0000\u0000Design/methodology/approach\u0000This is a conceptual article that covers theory-based discourse ethical reflection of data economy ecosystems governance. The study is based on the premise of the discourse ethics where inclusion of all stakeholders is needed for creating a transparent and ethical data economy.\u0000\u0000\u0000Findings\u0000This article offers self-regulation tool for data economy ecosystems by discourse ethical approach which is designed in the governance model. The model aims to balance data “markets” by offering more transparent, democratic and equal system than currently.\u0000\u0000\u0000Originality/value\u0000By offering a new ethically justified governance model, we may create a trust structure where rules are visible and all stakeholders are treated fairly.\u0000","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"94 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86741616","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Whither the need and motivation for open government data (OGD) promotional strategies? 政府开放数据推广策略的需要和动机在哪里?
IF 1.8
Digital Policy Regulation and Governance Pub Date : 2023-02-08 DOI: 10.1108/dprg-07-2022-0078
C. Alexopoulos, Stuti Saxena, M. Janssen, N. Rizun
{"title":"Whither the need and motivation for open government data (OGD) promotional strategies?","authors":"C. Alexopoulos, Stuti Saxena, M. Janssen, N. Rizun","doi":"10.1108/dprg-07-2022-0078","DOIUrl":"https://doi.org/10.1108/dprg-07-2022-0078","url":null,"abstract":"\u0000Purpose\u0000It has been underscored in the extant literature that open government data (OGD) has not percolated across the length and breadth of any country, let alone the awareness of the OGD among the stakeholders themselves. In this vein, this study aims to underline the reasons as to why OGD promotion merits consideration apart from underlining the manner in which OGD promotion may be done.\u0000\u0000\u0000Design/methodology/approach\u0000Based on literature review on the OGD conceptual models and government promotion initiatives, the study further sketches an OGD model across four quadrants: beginners, followers, fast-trackers, trend-setters on the basis of the progress made in their OGD initiatives besides underlining the four elements of OGD promotional strategy as media, arena, substance and stakeholders. Also, the study explores the drivers and barriers to OGD promotional initiatives.\u0000\u0000\u0000Findings\u0000The study shows that across the OGD quadrants, the promotional strategies vary in terms of the 4As (acceptability, affordability, accessibility and awareness), and the same get reflected across MASS. Further, the drivers for OGD promotional initiatives are building citizens’ trust and forging stakeholder participation and collaboration in administration, thereby furthering transparency in administration, meeting the needs of the stakeholders, providing the desired impetus to value creation and innovation by the stakeholders and the need for furthering economic growth. Likewise, the barriers toward OGD promotion are linked with the lack of political will, lack of organizational leadership, mission and vision, lack of involvement of government departments, lack of budget and lack of requisite infrastructure for promotion.\u0000\u0000\u0000Originality/value\u0000Hitherto, OGD research has underscored the need to make the users aware of the potential of OGD initiative; however, no study has been undertaken to understand the manner in which the awareness may be driven among the users – the present study is a first step in this direction.\u0000","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"46 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-02-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88061433","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Technology readiness and the older citizen’s acceptance of m-health services in India 印度的技术准备程度和老年公民对移动医疗服务的接受程度
IF 1.8
Digital Policy Regulation and Governance Pub Date : 2023-02-08 DOI: 10.1108/dprg-11-2022-0126
Ajitabh Dash, S. Mohanty
{"title":"Technology readiness and the older citizen’s acceptance of m-health services in India","authors":"Ajitabh Dash, S. Mohanty","doi":"10.1108/dprg-11-2022-0126","DOIUrl":"https://doi.org/10.1108/dprg-11-2022-0126","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study was to create a theoretical model by combining the technology acceptance model (TAM) with the theory of technology readiness (TR) and then empirically test it to identify the key factors influencing older citizens’ intention to adopt and use mobile health (m-health), which has emerged as a tool to facilitate health-care rights for all.\u0000\u0000\u0000Design/methodology/approach\u0000The convenience sampling method was used to collect data from 465 respondents aged 60 and up from the Delhi-National capital region of India using a questionnaire survey method. The data collected for this study were analyzed using partial least squares structural equation modeling using SmartPLS 3.0.\u0000\u0000\u0000Findings\u0000The study’s findings indicate that all TR components influence perceived usefulness (PU) and ease of use. The exception is discomfort, which does not affect perceived ease of use (PEOU). Furthermore, PU and PEOU influenced the older citizen’s attitude toward m-health, and attitude influenced their intention to use m-health applications.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this is the first study to apply the TAM in combination with TR index to examine the acceptability of m-health consulting by the older citizen in an emerging economy like India.\u0000","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"5 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-02-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90145682","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Central bank digital currency and bank earnings management using loan loss provisions 央行数字货币和银行盈余管理使用贷款损失拨备
Digital Policy Regulation and Governance Pub Date : 2023-02-02 DOI: 10.1108/dprg-11-2022-0139
Peterson K. Ozili
{"title":"Central bank digital currency and bank earnings management using loan loss provisions","authors":"Peterson K. Ozili","doi":"10.1108/dprg-11-2022-0139","DOIUrl":"https://doi.org/10.1108/dprg-11-2022-0139","url":null,"abstract":"Purpose This paper aims to analyse the role of central bank digital currency (CBDC) in bank earnings management and focus on how CBDC activity might influence banks to engage in accrual earnings management using loan loss provisions (LLPs) and the implications for earnings quality. Design/methodology/approach The paper used conceptual discourse analysis to explain the role of CBDC in bank earnings management. Findings Banks will use accruals, such as LLPs, to manage earnings when CBDC-induced bank disintermediation leads to a reduction in bank deposits, a reduction in bank lending and a likely reduction in reported earnings. Bank managers will mitigate the reduction in reported earnings by lowering discretionary LLPs to increase reported earnings. Originality/value The recent emergence of CBDC in the digital currency universe has led to increased research interest on the role of CBDC in corporations and society. This study contributes to the literature by focusing on banks, and examining the effect of CBDC on bank earnings management.","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135260850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The mechanisms that make social media effective in building citizens’ trust on local government 使社交媒体有效建立公民对地方政府信任的机制
IF 1.8
Digital Policy Regulation and Governance Pub Date : 2023-02-02 DOI: 10.1108/dprg-06-2022-0069
Pedro Torres, M. Augusto, Tatiana Rodrigues
{"title":"The mechanisms that make social media effective in building citizens’ trust on local government","authors":"Pedro Torres, M. Augusto, Tatiana Rodrigues","doi":"10.1108/dprg-06-2022-0069","DOIUrl":"https://doi.org/10.1108/dprg-06-2022-0069","url":null,"abstract":"\u0000Purpose\u0000Focusing on municipalities, this study aims to examine whether citizens’ engagement with local public administration activities on Facebook can have a positive effect on citizens’ trust.\u0000\u0000\u0000Design/methodology/approach\u0000Using data from 333 citizens and resorting to structural equation modelling, a conceptual model is tested.\u0000\u0000\u0000Findings\u0000The results show that communicating directly with citizens through social media can enhance the citizens’ involvement in social issues and their identification with their city council. The effect of citizen engagement on trust propensity is mediated by citizens’ identification with the city council and by citizens’ involvement in social issues.\u0000\u0000\u0000Practical implications\u0000The study provides a conceptual model that can be used by practitioners to improve practices that enhance citizen engagement and build trust in the local government. City councils should promote activities on social media that encourage identification and citizens’ involvement. Furthermore, the findings suggest that municipalities can increase trust by involving citizens in social issues.\u0000\u0000\u0000Originality/value\u0000This study contributes to a better understanding of the government social media phenomenon, highlighting and empirically testing the effect of citizen engagement on institutional trust. In doing so, a process to build citizens’ trust in their city council through social media is unpacked. The findings show that communicating directly with citizens through social media can enhance the citizens’ involvement in social issues and their identification with the city council. The important role of identification to build institutional trust is emphasized.\u0000","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"1 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75665779","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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